All reviews

Rating Breakdown

  • 5
    85% (965 ratings)
  • 4
    8% (94 ratings)
  • 3
    1% (15 ratings)
  • 2
    2% (22 ratings)
  • 1
    4% (45 ratings)

Reviews with Text

  • 93% (1,056)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 23, 2025

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your amazing review!

5 / 5 Share

June 19, 2025

Using app

Over 6 years

Total reviews

8

Average rating

5.0

Developer Reply

Thanks a lot for the review!

5 / 5 Share

June 16, 2025

Application très complète et très performante, je ne suis pas déçu de l'utiliser ! La gestion automatique des discussions par IA fonctionne bien et la mise en place est très simple. De plus le support est sympa et aide en cas de problème.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your positive feedback! We're delighted to hear that you find the application comprehensive and powerful, and meeting your expectations. We strive to make the setup process as simple as possible, so it's great to know that you had a smooth experience. Our support team is always here to help :)

5 / 5 Share

June 13, 2025

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much!

5 / 5 Share

June 12, 2025

Works really well so far. Great support from Kate.

Using app

7 months

Total reviews

5

Average rating

5.0

Developer Reply

Lovely! Thank you for your review. Kate also says hi! Olek - Tidio.

5 / 5 Share

June 10, 2025

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review!

5 / 5 Share

June 9, 2025

Not sure how this can be free, that's how powerful the tool is. Customer support great as well, strongly recommended.

Store

Buyn AB

Using app

6 months

Total reviews

6

Average rating

5.0

Developer Reply

Haha, thank you — that made our day! Olek - Tidio

5 / 5 Share

June 6, 2025

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Awesome! Thanks!

5 / 5 Share

Aug. 12, 2025

tenemos 8 años usando tidio y es excelente para nuestra empresa.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Awesome! Thanks for sharing.

5 / 5 Share

Sept. 19, 2025

Enkel installation, Lyro AI chat är amazing. Lätt hantering av tickets. Bästa supporten. Det är en så bra app för telefon men älskar desktop versionen.

Store

Remoair

Using app

Over 3 years

Total reviews

5

Average rating

3.8

Developer Reply

Thanks for the kind words! Tack så mycket Olek - Tidio

5 / 5 Share

May 30, 2025

Customer service is so kind and helpful. Today Carol really helped me in a pinch!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Appreciate the great feedback! Thanks from Carol!

5 / 5 Share

May 22, 2025

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2025

这是个很好的AI客服app,如果你们不想要机器人跳脱已有的知识库胡乱回答,选择Tidio就对了

Store

Clawlab

Using app

21 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you!

5 / 5 Share

May 9, 2025

Tidio is an amazing customer support app! The live chat and AI-powered bot that learns over time are fantastic for automating responses and improving efficiency. It offers all the features you need, like custom workflows and multi-channel support. The setup is easy, and the support team is fast, friendly, and always helpful. Highly recommend it!

Using app

4 months

Total reviews

6

Average rating

5.0

Developer Reply

Lovely, thank you so much for your review! It means a lot to us.

5 / 5 Share

Sept. 16, 2025

Tidio is a helpful tool that makes it simple to connect with visitors on my site. I like how quickly we can respond to messages.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

I'm glad to hear that Tidio and Lyro have been so helpful for you! It's great to know that Lyro does so much for your company. Excellent customer service can make all the difference, so it's wonderful that you've had a positive experience with our support team.

5 / 5 Share

April 29, 2025

Very good.

Using app

About 1 year

Total reviews

2

Average rating

3.0

Developer Reply

Thank you so much for the review!

5 / 5 Share

March 30, 2025

great

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review!

5 / 5 Share

March 28, 2025

So far the AI chat bot is helping us reduce staff time answering reptitive questions that are easily answerable. We've made some sales with the AI bot also. The support team have been responsive and helpful.

Store

Kure NZ

Using app

8 days

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate your feedback. We're thrilled to know Lyro helps you with Sales but also saves your operators time :)

5 / 5 Share

March 17, 2025

it is great

Using app

Over 4 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you very much for your review!

5 / 5 Share

March 16, 2025

ottimo

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the review, it made our day :)