Tidio ‑ Live Chat & AI Chatbot for Shopify

Tidio ‑ Live Chat & AI Chatbot

Help shoppers instantly with live chat and AI-powered support.
Rating
4.8
Feedback
1,240
Reviews
Chart
#267
Shopify

All reviews

5 / 5 Share
Sept. 24, 2025

Il servizio funziona bene e AI Lyrio è molto utile. peccato il collegamento con Shopify solo con sitoweb in inglese

Store Using app Total reviews Average rating
Boldrini Selleria Almost 4 years 2 4.5
Developer Reply

Thank you so much for the kind review! All stores can fully integrate with Shopify and enjoy our exclusive features. However, we’re still working on expanding product recommendations for stores with inventory in multiple languages. Your feedback is really appreciated and helps us improve Lyro further. Thanks again! 🙌

5 / 5 Share
Sept. 24, 2025

très bon outils de tchat en ligne. je l'utilise pour mon site internet

Store Using app Total reviews Average rating
Omineral-France About 5 years 2 5.0
Developer Reply

Thank you for the great review! We’re glad to hear Tidio is working well for your website. If you ever need help or want to explore more features, feel free to reach out. 😊

5 / 5 Share
Sept. 23, 2025

Ottima App!!

Store Using app Total reviews Average rating
My WooW About 1 month 2 5.0
5 / 5 Share
Sept. 23, 2025

It has been super easy to set up and adopt after leaving an overpriced competitor. Their team has been very fast to help us with every need that we have had so far!

Store Using app Total reviews Average rating
Grill Your Ass Off 15 days 25 4.8
Developer Reply

Thanks a lot! So glad the switch was smooth and our team could support you quickly — we’ve got your back! 🚀

5 / 5 Share
Sept. 22, 2025

Very easy to get set up and use. We use live chat with Lyro and flows. Lyro is very helpful with answering shopper questions and it keeps getting better the more information it learns. Very helpful for a small business with limited staff.

Store Using app Total reviews Average rating
Fierce Forward 12 months 1 5.0
Developer Reply

Thank you so much for your kind review! We're very happy to know that you find our app helpful and easy to use. This keeps us motivated to keep improving it.

5 / 5 Share
Sept. 22, 2025

Superb app for our customer service!

Store Using app Total reviews Average rating
Medskin Beauty About 2 years 9 5.0
Developer Reply

Thank you very much for your review! It's great to know that you like our app.

5 / 5 Share
Sept. 22, 2025

Es una herramienta muy eficaz, nos ha reducido los tiempos de respuesta, lo cual no solo nos genera tiempo libre para atender otros temas, sino que los clientes quedan atendidos en tiempo y forma.

Store Using app Total reviews Average rating
Calyptra 18 days 1 5.0
5 / 5 Share
Sept. 21, 2025

Store Using app Total reviews Average rating
Palmera™ About 1 month 1 5.0
Developer Reply

Thank you very much for rating Tidio!

5 / 5 Share
Sept. 21, 2025

쓰기 편하고 요금도 적정하고요

Store Using app Total reviews Average rating
Asianfoodnz 2 months 3 5.0
5 / 5 Share
Sept. 20, 2025

Game changer for customer chat! Tidio has been an absolute legend for our business. Super easy to set up, looks clean on our website, and the live chat feature keeps our customers happy. Love how it integrates with our existing systems and the mobile app means we can reply to customers even when we're out and about. The automated responses handle the basics perfectly, and when we need to jump in for a personal touch, it's seamless. Our customers appreciate the instant support, and honestly, it's made managing customer queries so much easier. Definitely recommend for any Aussie business wanting to step up their customer service game without the headache. Would recommend to: Small to medium businesses, e-commerce stores, anyone wanting better customer engagement Best feature: Mobile app and easy setup

Store Using app Total reviews Average rating
Cooly Bikes About 1 year 1 5.0
Developer Reply

Thank you so much for your amazing feedback! We're so happy to hear that Tidio is a game changer for your business, and how its features make your work easier.

5 / 5 Share
Sept. 20, 2025

super super

Store Using app Total reviews Average rating
Wineries Experience Over 2 years 1 5.0
Developer Reply

Thanks a ton! ⭐️

5 / 5 Share
Sept. 20, 2025

Great app. Love that customer chats can come through to my iPhone

Store Using app Total reviews Average rating
Amsterdaze 2 months 2 5.0
5 / 5 Share
Sept. 28, 2025

One of good chat system that you will never leave it :) Highly Recommend

Store Using app Total reviews Average rating
Everclothed™ 15 days 5 3.4
Developer Reply

Appreciate the love! 💙 We’re glad Tidio’s been such a solid fit for you.

5 / 5 Share
Sept. 18, 2025

brilliant AI chat service. really helps us convert leads into customers. Highly recommended.

Store Using app Total reviews Average rating
The Original Baker 4 months 2 5.0
Developer Reply

Thank you so much for the kind words!. If there's ever anything we can do to support you further, we're just a message away! 🚀

5 / 5 Share
Sept. 16, 2025

Very good app

Store Using app Total reviews Average rating
Theronomic About 1 month 1 5.0
Developer Reply

Thank you, we appreciate your feedback!

5 / 5 Share
Sept. 16, 2025

Store Using app Total reviews Average rating
GX Golf Gloves 2 months 4 5.0
Developer Reply

Big thanks from the whole Tidio team! ✨

5 / 5 Share
Sept. 15, 2025

Store Using app Total reviews Average rating
Developer Reply

Thank you for the 5-star review!

5 / 5 Share
Sept. 15, 2025

Store Using app Total reviews Average rating
Perch Chairs & Stools 12 months 1 5.0
Developer Reply

Thank you so much for your amazing review!

5 / 5 Share
Sept. 15, 2025

Fantastic app!

Store Using app Total reviews Average rating
HØJ About 1 month 6 5.0
Developer Reply

Thanks so much for the 5 stars! 🌟 We're thrilled to hear you're enjoying the app — let us know if there's anything we can do to make it even better! 🙌💙

5 / 5 Share
Sept. 14, 2025

Super vielfältige und schöne App. Leider ist der Preis ist etwas zu teuer, da man jedes extra separat bezahlen muss.

Store Using app Total reviews Average rating
Düftlein.de 17 days 11 5.0
Developer Reply

Thank you for leaving your feedback and these valuable insights!

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