Tidio ‑ Live Chat & AI Chatbot
Offer instant support with chatbot and live chat interactions.
Rating
4.7
feedback
1,142
chart
#120
All reviews
June 16, 2025
Application très complète et très performante, je ne suis pas déçu de l'utiliser ! La gestion automatique des discussions par IA fonctionne bien et la mise en place est très simple. De plus le support est sympa et aide en cas de problème.
Thank you very much for your positive feedback! We're delighted to hear that you find the application comprehensive and powerful, and meeting your expectations. We strive to make the setup process as simple as possible, so it's great to know that you had a smooth experience. Our support team is always here to help :)
June 12, 2025
Works really well so far. Great support from Kate.
Lovely! Thank you for your review. Kate also says hi! Olek - Tidio.
June 9, 2025
Not sure how this can be free, that's how powerful the tool is. Customer support great as well, strongly recommended.
Haha, thank you — that made our day! Olek - Tidio
Aug. 12, 2025
tenemos 8 años usando tidio y es excelente para nuestra empresa.
Awesome! Thanks for sharing.
Sept. 19, 2025
Enkel installation, Lyro AI chat är amazing. Lätt hantering av tickets. Bästa supporten. Det är en så bra app för telefon men älskar desktop versionen.
Thanks for the kind words! Tack så mycket Olek - Tidio
May 30, 2025
Customer service is so kind and helpful. Today Carol really helped me in a pinch!
Appreciate the great feedback! Thanks from Carol!
May 9, 2025
Tidio is an amazing customer support app! The live chat and AI-powered bot that learns over time are fantastic for automating responses and improving efficiency. It offers all the features you need, like custom workflows and multi-channel support. The setup is easy, and the support team is fast, friendly, and always helpful. Highly recommend it!
Lovely, thank you so much for your review! It means a lot to us.
Sept. 16, 2025
Tidio is a helpful tool that makes it simple to connect with visitors on my site. I like how quickly we can respond to messages.
I'm glad to hear that Tidio and Lyro have been so helpful for you! It's great to know that Lyro does so much for your company. Excellent customer service can make all the difference, so it's wonderful that you've had a positive experience with our support team.
March 28, 2025
So far the AI chat bot is helping us reduce staff time answering reptitive questions that are easily answerable. We've made some sales with the AI bot also. The support team have been responsive and helpful.
We appreciate your feedback. We're thrilled to know Lyro helps you with Sales but also saves your operators time :)