Tidio ‑ Live Chat & AI Chatbot for Shopify

Tidio ‑ Live Chat & AI Chatbot

Help shoppers instantly with live chat and AI-powered support.
Rating
4.8
Feedback
1,240
Reviews
Chart
#277
Shopify

All reviews

5 / 5 Share
Aug. 26, 2025

What a time saver! Instead of having to answer every chat, Tidio takes care of most chats without human interaction.

Store Using app Total reviews Average rating
funbox.com.au About 1 month 8 5.0
Developer Reply

Thank you so much for the review! It's great to hear that Tidio helps saving your time:)

5 / 5 Share
Aug. 26, 2025

Loved it!

Store Using app Total reviews Average rating
My Turtle 3 months 5 4.2
Developer Reply

Thank you!!!

5 / 5 Share
Aug. 26, 2025

Our website's customer chat support works flawlessly, is configurable, has quick answers and AI support is superb.

Store Using app Total reviews Average rating
Turkish Souq About 3 years 6 5.0
Developer Reply

Thanks for the awesome review and for using Tidio!

5 / 5 Share
Oct. 23, 2025

Tidio is good, they helped us a lot

Store Using app Total reviews Average rating
Bear Transfers About 1 year 2 5.0
Developer Reply

Thank you so much for rating Tidio!

5 / 5 Share
Aug. 23, 2025

I am just getting started, and Tidio has been a great help. Having customer support on auto pilot really gives me the time to handle all of the other things I need to run my business.

Store Using app Total reviews Average rating
MOD 1 15 days 1 5.0
5 / 5 Share
Aug. 23, 2025

We’ve been using Tidio for a while now, and it’s made a big difference in how we connect with our customers. The setup was simple, and the dashboard is very easy to navigate, even for someone who’s not very technical. What I like most is that we can manage live chats and automated responses together. The chatbot handles common questions quickly, which saves us a lot of time, and when customers need extra help, we can jump into the chat right away. It also integrates smoothly with Shopify, which is a huge plus for us. Overall, Tidio has helped us respond faster, improve customer satisfaction, and make our support team’s job much easier. Definitely a tool worth having if you run an online business.

Store Using app Total reviews Average rating
apnidukaan.com 7 months 2 5.0
Developer Reply

Thank you so much for your wonderful feedback! We truly appreciate your support and are glad Tidio is making your day-to-day easier. 🚀

5 / 5 Share
Aug. 22, 2025

Store Using app Total reviews Average rating
AMOUR Parfums Almost 2 years 8 3.6
Developer Reply

Thanks a ton! Your rating motivates us to keep improving Tidio for you

5 / 5 Share
Aug. 21, 2025

Excellent Resources for every Business

Store Using app Total reviews Average rating
Developer Reply

Thank you very much for your kind review!It means a lot.

5 / 5 Share
Aug. 21, 2025

Tidio has been a game-changer for our Shopify store. The live chat and chatbot features are seamless, helping us engage customers instantly and recover abandoned carts effectively. Setup was quick, the interface is user-friendly, and support is responsive. A must-have app for building stronger customer relationships and boosting sales.

Store Using app Total reviews Average rating
IK Organics About 2 years 6 4.8
Developer Reply

Thank you so much for your kind words! We’re thrilled Tidio’s live chat and chatbot are helping you engage customers, recover carts, and boost sales. It’s great to hear setup was quick and our interface and support hit the mark!

5 / 5 Share
Aug. 20, 2025

Highly recommend the app.

Store Using app Total reviews Average rating
Embassy of Beauty About 2 months 6 5.0
Developer Reply

Thanks a lot! Your feedback means the world to us. Glad Tidio is helping your business!

5 / 5 Share
Aug. 20, 2025

Great staff and great tool

Store Using app Total reviews Average rating
Infinite Wellness Hub 8 months 1 5.0
Developer Reply

We really appreciate your kind words! Thanks for the review and for choosing Tidio.

5 / 5 Share
Aug. 19, 2025

Store Using app Total reviews Average rating
Biosota US 27 days 1 5.0
Developer Reply

Thank you for your review! We really appreciate your support!

5 / 5 Share
Aug. 18, 2025

Store Using app Total reviews Average rating
EOM-POS 8 months 1 5.0
Developer Reply

Thank you so much for rating Tidio!

5 / 5 Share
Aug. 18, 2025

Me ha asistido ventas en más de 457K clp.

Store Using app Total reviews Average rating
Portalyoga 8 months 6 5.0
Developer Reply

Thank you so much for your feedback, and we're so happy that Tidio helped generate your sales!

5 / 5 Share
Aug. 18, 2025

Amazing, helps so much!

Store Using app Total reviews Average rating
Seb 3 months 4 5.0
Developer Reply

Thank you so much for your review!

4 / 5 Share
Aug. 18, 2025

Tidio ha sido una excelente incorporación para nuestra tienda online tendencias gourmet. Cuando hemos requerido ayuda el equipo de soporte siempre actua de manera rápida y ayuda. Ahora queremos ver como implementar mejor la IA para el proceso de atencion clientes y seguir experimentando con los flows. Si me gustaria contar con mas data exportable para analisis customizados, sin embargo la recomiendo.

Store Using app Total reviews Average rating
Tendencias Gourmet Over 6 years 5 4.8
Developer Reply

Thank you for sharing your experience! We’re glad Tidio has been a great addition to your store and that our support team has been helpful. Excited to see how you’ll leverage AI and flows further — and we appreciate your feedback on exportable data!

5 / 5 Share
Aug. 18, 2025

This is an excellent app, it's difficult to see what more could want from it yet it is packaged in a simple to use interface. A shopify must have in my opinion.

Store Using app Total reviews Average rating
Fenstone Office Furniture Over 4 years 2 5.0
Developer Reply

Thank you so much for your kind words! We're happy to hear you’re enjoying the app and finding it simple and valuable for your Shopify store.

5 / 5 Share
Aug. 18, 2025

Lyro bot is excellent. Highly recommend if you want something to manage your store questions when you are offline. Setting up the questions is easy and quick.

Store Using app Total reviews Average rating
getrektlabs Over 3 years 2 5.0
Developer Reply

Wow, thank you for the amazing review! It's fantastic to see how Tidio's Lyro AI is enhancing your store's workflow, while being easy to set up.

5 / 5 Share
Aug. 18, 2025

Store Using app Total reviews Average rating
Sanaya'm About 2 hours 1 5.0
5 / 5 Share
Aug. 18, 2025

Very user-friendly. Various templates available to create and customize the flows.

Store Using app Total reviews Average rating
mcbazel 18 days 1 5.0
Developer Reply

Thank you so much for your kind review!

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