Tidio ‑ Live Chat & AI Chatbot
Free Trial
Rating
4.7
feedback
1,097
chart
#148
All reviews
Review RSS Feed
June 14, 2024
After starting the trial, Tidio has been very helpful and welcoming. Great first experience!
Thanks a lot for the amazing review! We're thrilled to hear that you're satisfied with Tidio :)
June 5, 2024
Tidio has been amazing for us, the help desk staff are almost always available and have helped us immensely.
Thank you! We're doing our best to be always there to assist our customers :)
June 4, 2024
good experience, live chat solved my issue. its a good app.
Thanks a lot for the review! We're glad to glad to hear we were able to sort out the issue you experienced.
May 27, 2024
genial , me encanta
Hi there, thanks a lot for such kind words!
May 6, 2024
Complicated to understand...dashboard is cluttered...way, way too much going on in a disorganized manner
Thank you for the review, we're sorry to hear that you consider our app that way. If there is anything you would like us to assist you with, please reach out to us at [email protected] or reply to the email we sent from that address. We'll do our best to clarify any doubts you may have regarding Tidio functions.
July 15, 2025
Their app and website has been down for the last 3 days, not sure whats going on. Update - Tidio has been reliant and stable since and is working great for us.
Hi, it seems like you may have experienced an issue with Comcast blocking your access to Tidio. Based on our logs, it looks like you've managed to log in to your panel already. I'll contact you via email to confirm everything is working smoothly. Olek - Tidio
May 28, 2024
I would recommend this to other small businesses. Been using for a couple months now, and it is so convenient to have all customer communication routed to one app. I plan on upgrading to the AI feature after I've built up a list of Q&A from my customer messages.
Thank you for your feedback! It's great to know that you're planning to explore our AI features, we're confident that it will further streamline your customer interactions and enhance efficiency. If you need any assistance or have questions as you continue using Tidio, please don't hesitate to reach out to our Support team. We're here to help.
April 6, 2024
Thanks for the 5 stars and for your support of Tidio! Your positive experience is what drives us.
Aug. 30, 2025
Very good customer service and has helped us convert more sales due to chatbots feature and AI customer service saves us time and efficiency for customer queries. Good app. been using for 5-6 months now highly reccomend
Thank you for your feedback! We're glad to hear that our chatbots have contributed to your sales and saved you time!. If you ever need any assistance or have any questions, please don't hesitate to reach out at [email protected]. We're here to support you every step of the way!
April 3, 2024
We're honored by your 5-star rating! Thanks for choosing Tidio.
April 2, 2024
Thanks for your support! We're delighted by your 5-star rating.
March 19, 2024
Thank you so much for the glowing review! We're thrilled to know that you're enjoying Tidio.
March 5, 2024
Tidio is a great app for creating bots and the support team is phenomenal. They respond quickly, accurately and can solve problems efficiently. Thank you for creating such a valuable app that could be a well needed asset to any site. The support is phenomenal!
Thank you very much for such kind words -- it truly made our day to know you're satisfied with both -- the product and support received.
Oct. 6, 2025
Es la aplicación más completa de chat. La llevamos usando desde el principio y vamos escalando con ellos.
Thanks so much for growing with us! 💙 We’re really happy to hear Tidio has been with you since the start of your journey.
Feb. 27, 2024
Great support! Not just when i signed up, but even now after a while using the app. The app works great by the way, support was needed only for how to get the best out of it.
Thank you very much for the review! Our goal is to provide the best possible support and we're happy to hear that we succeeded :)