Tidio: AI Chatbot & Live Chat for Shopify

Tidio: AI Chatbot & Live Chat

AI agent for sales and support. Live chat, email, social...
Rating
4.8
Feedback
1,345
Reviews
Chart
#402
Shopify

All reviews

5 / 5 Share
Oct. 23, 2025

Tidio is good, they helped us a lot

Store Using app Total reviews Average rating
Bear Transfers About 1 year 2 5.0
Developer Reply

Thank you so much for rating Tidio!

5 / 5 Share
Aug. 23, 2025

I am just getting started, and Tidio has been a great help. Having customer support on auto pilot really gives me the time to handle all of the other things I need to run my business.

Store Using app Total reviews Average rating
MOD 1 15 days 1 5.0
5 / 5 Share
Aug. 23, 2025

We’ve been using Tidio for a while now, and it’s made a big difference in how we connect with our customers. The setup was simple, and the dashboard is very easy to navigate, even for someone who’s not very technical. What I like most is that we can manage live chats and automated responses together. The chatbot handles common questions quickly, which saves us a lot of time, and when customers need extra help, we can jump into the chat right away. It also integrates smoothly with Shopify, which is a huge plus for us. Overall, Tidio has helped us respond faster, improve customer satisfaction, and make our support team’s job much easier. Definitely a tool worth having if you run an online business.

Store Using app Total reviews Average rating
apnidukaan.com 7 months 2 5.0
Developer Reply

Thank you so much for your wonderful feedback! We truly appreciate your support and are glad Tidio is making your day-to-day easier. 🚀

5 / 5 Share
Aug. 22, 2025

Store Using app Total reviews Average rating
AMOUR Parfums Almost 2 years 8 3.6
Developer Reply

Thanks a ton! Your rating motivates us to keep improving Tidio for you

5 / 5 Share
Aug. 21, 2025

Excellent Resources for every Business

Store Using app Total reviews Average rating
Developer Reply

Thank you very much for your kind review!It means a lot.

5 / 5 Share
Aug. 21, 2025

Tidio has been a game-changer for our Shopify store. The live chat and chatbot features are seamless, helping us engage customers instantly and recover abandoned carts effectively. Setup was quick, the interface is user-friendly, and support is responsive. A must-have app for building stronger customer relationships and boosting sales.

Store Using app Total reviews Average rating
IK Organics About 2 years 6 4.8
Developer Reply

Thank you so much for your kind words! We’re thrilled Tidio’s live chat and chatbot are helping you engage customers, recover carts, and boost sales. It’s great to hear setup was quick and our interface and support hit the mark!

5 / 5 Share
Aug. 20, 2025

Highly recommend the app.

Store Using app Total reviews Average rating
Embassy of Beauty About 2 months 6 5.0
Developer Reply

Thanks a lot! Your feedback means the world to us. Glad Tidio is helping your business!

5 / 5 Share
Aug. 20, 2025

Great staff and great tool

Store Using app Total reviews Average rating
Infinite Wellness Hub 8 months 1 5.0
Developer Reply

We really appreciate your kind words! Thanks for the review and for choosing Tidio.

5 / 5 Share
Aug. 19, 2025

Store Using app Total reviews Average rating
Biosota US 27 days 1 5.0
Developer Reply

Thank you for your review! We really appreciate your support!

5 / 5 Share
Aug. 18, 2025

Store Using app Total reviews Average rating
EOM-POS 8 months 1 5.0
Developer Reply

Thank you so much for rating Tidio!

5 / 5 Share
Aug. 18, 2025

Me ha asistido ventas en más de 457K clp.

Store Using app Total reviews Average rating
Portalyoga 8 months 6 5.0
Developer Reply

Thank you so much for your feedback, and we're so happy that Tidio helped generate your sales!

5 / 5 Share
Aug. 18, 2025

Amazing, helps so much!

Store Using app Total reviews Average rating
Seb 3 months 4 5.0
Developer Reply

Thank you so much for your review!

4 / 5 Share
Aug. 18, 2025

Tidio ha sido una excelente incorporación para nuestra tienda online tendencias gourmet. Cuando hemos requerido ayuda el equipo de soporte siempre actua de manera rápida y ayuda. Ahora queremos ver como implementar mejor la IA para el proceso de atencion clientes y seguir experimentando con los flows. Si me gustaria contar con mas data exportable para analisis customizados, sin embargo la recomiendo.

Store Using app Total reviews Average rating
Tendencias Gourmet Over 6 years 5 4.8
Developer Reply

Thank you for sharing your experience! We’re glad Tidio has been a great addition to your store and that our support team has been helpful. Excited to see how you’ll leverage AI and flows further — and we appreciate your feedback on exportable data!

5 / 5 Share
Aug. 18, 2025

This is an excellent app, it's difficult to see what more could want from it yet it is packaged in a simple to use interface. A shopify must have in my opinion.

Store Using app Total reviews Average rating
Fenstone Office Furniture Over 4 years 2 5.0
Developer Reply

Thank you so much for your kind words! We're happy to hear you’re enjoying the app and finding it simple and valuable for your Shopify store.

5 / 5 Share
Aug. 18, 2025

Lyro bot is excellent. Highly recommend if you want something to manage your store questions when you are offline. Setting up the questions is easy and quick.

Store Using app Total reviews Average rating
getrektlabs Over 3 years 2 5.0
Developer Reply

Wow, thank you for the amazing review! It's fantastic to see how Tidio's Lyro AI is enhancing your store's workflow, while being easy to set up.

5 / 5 Share
Aug. 18, 2025

Store Using app Total reviews Average rating
Sanaya'm About 2 hours 1 5.0
5 / 5 Share
Aug. 18, 2025

Very user-friendly. Various templates available to create and customize the flows.

Store Using app Total reviews Average rating
mcbazel 18 days 1 5.0
Developer Reply

Thank you so much for your kind review!

5 / 5 Share
Aug. 18, 2025

Tidio has been incredible for our business! It's such a great way to connect with customers quickly for instant answers, but the game-changer for us has been using the Lyro AI Agent. It handles most of our conversations now, so our team only needs to step in occasionally.

Store Using app Total reviews Average rating
Mystery Adventures Almost 5 years 1 5.0
Developer Reply

Thank you so much for your kind words! We’re happy to hear that Tidio’s live chat and our Lyro AI Agent are making customer conversations seamless, and freeing your team to focus on what matters most. Your feedback inspires us to keep improving—please don’t hesitate to reach out if there’s anything else we can do to support your growth!

4 / 5 Share
Aug. 17, 2025

Very easy to set up and get started. The interface is intuitive, especially for smaller teams or non-technical users. While it covers most of the basics well, there are some limitations once you try to scale or customize more advanced workflows.

Store Using app Total reviews Average rating
Muslim Mall 9 months 1 4.0
Developer Reply

Thank you for your feedback! We’re glad to hear Tidio is easy to set up and intuitive for your team. We appreciate your note on advanced workflow customization and are actively working on enhancements to better support scaling and more complex use cases.

5 / 5 Share
Aug. 17, 2025

Store Using app Total reviews Average rating
Palveen 22 minutes 7 5.0
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