Tidio ‑ Live Chat & AI Chatbot

Help shoppers instantly with live chat and AI-powered support.

Rating

4.8

Feedback

1,240

Reviews

Chart

#277

Shopify

All reviews

Rating breakdown

5 84% (1,036 ratings) 4 7% (86 ratings) 3 1% (11 ratings) 2 2% (20 ratings) 1 4% (50 ratings)

Reviews with text

92% (1,106)

Review RSS feed

5 / 5 Share

April 12, 2025

Store Using app Total reviews Average rating

Imperador das Máquinas About 1 hour 1 5.0

Developer Reply

Thank you very much for the review!

5 / 5 Share

March 28, 2025

So far the AI chat bot is helping us reduce staff time answering reptitive questions that are easily answerable. We've made some sales with the AI bot also. The support team have been responsive and helpful.

Store Using app Total reviews Average rating

Kure NZ 8 days 4 5.0

Developer Reply

We appreciate your feedback. We're thrilled to know Lyro helps you with Sales but also saves your operators time :)

5 / 5 Share

March 17, 2025

it is great

Store Using app Total reviews Average rating

Glocusent Over 4 years 4 5.0

Developer Reply

Thank you very much for your review!

5 / 5 Share

March 16, 2025

ottimo

Store Using app Total reviews Average rating

PetraCooperativaSocialeEts About 1 hour 2 5.0

Developer Reply

Thank you for the review, it made our day :)

5 / 5 Share

March 11, 2025

Nice App. Very great support. Thanks to the team.

Store Using app Total reviews Average rating

Daniel Essa 27 days 1 5.0

5 / 5 Share

March 10, 2025

Store Using app Total reviews Average rating

Avishya.com Over 1 year 8 5.0

5 / 5 Share

Feb. 19, 2025

Store Using app Total reviews Average rating

Aleen Beauty 2 days 3 3.7

Developer Reply

Thank you for your 5-star review!

5 / 5 Share

Feb. 18, 2025

Very helpful customer service contacted us for a meeting to explain how to use their apps to their full potential.

Store Using app Total reviews Average rating

Amuse Ground About 1 month 2 5.0

Developer Reply

We're happy to know that our assistance was useful and help you start with Tidio :)

5 / 5 Share

Feb. 10, 2025

Store Using app Total reviews Average rating

Mustard 17 days 3 5.0

Developer Reply

Thanks for the review, we appreciate it :)

5 / 5 Share

Feb. 10, 2025

tres bien

Store Using app Total reviews Average rating

akobra 4 months 1 5.0

Developer Reply

Thank you for review, we appreciate it very much!

5 / 5 Share

Feb. 6, 2025

Miguel was awesome and super helpful.

Store Using app Total reviews Average rating

ProActive Performance L.L.C. Over 1 year 2 5.0

Developer Reply

Thank you for your review - we aim to provide the best support possible!

5 / 5 Share

Jan. 30, 2025

Tidio has been great for our customer service. Very helpful set up, and a decent learning curve.

Store Using app Total reviews Average rating

Performance Vet Supply Almost 2 years 3 5.0

Developer Reply

Thank you so much for your kind words!

5 / 5 Share

Jan. 28, 2025

Tidio is a great application for those who want a more robust chat widget. I think businesses will really enjoy the easy navigation as well!

Store Using app Total reviews Average rating

STORE 7994 7 days 11 5.0

5 / 5 Share

Dec. 18, 2024

Store Using app Total reviews Average rating

Varify 39 minutes 1 5.0

Developer Reply

Thank you for the 5-star review!

5 / 5 Share

Dec. 12, 2024

Works great, glitches sometimes but its fine. It is extremely user friendly

Store Using app Total reviews Average rating

LEVIDE About 1 year 1 5.0

Developer Reply

Thank you so much for this feedback!

5 / 5 Share

Nov. 29, 2024

Store Using app Total reviews Average rating

OneLaser About 2 months 8 5.0

Developer Reply

Thank you so much for your great review!

5 / 5 Share

Nov. 10, 2024

top

Store Using app Total reviews Average rating

The One Paris 5 days 1 5.0

Developer Reply

Thanks a lot, we really appreciate it!

5 / 5 Share

Nov. 6, 2024

Store Using app Total reviews Average rating

kerabox.no About 4 hours 1 5.0

Developer Reply

Thank you so much for the review!

5 / 5 Share

Nov. 3, 2024

Store Using app Total reviews Average rating

Craft for Art 8 days 4 4.0

Developer Reply

Thanks a lot for your review :)

5 / 5 Share

Oct. 31, 2024

I have found Tidio to be a great AI chatbot. There is a low learning curve for creating or altering chats. When I received an email about a potential issue, customer and tech support reached out, explained the possible issue, and did a quick fix to set things straight.

Store Using app Total reviews Average rating

Trevino Appliance 24 days 3 5.0

Developer Reply

Thank you for the review! We're happy to know you're satisfied with our tool and that our support could help you effectively.

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