All reviews

Rating Breakdown

  • 5
    85% (1,008 ratings)
  • 4
    8% (93 ratings)
  • 3
    1% (15 ratings)
  • 2
    2% (23 ratings)
  • 1
    4% (46 ratings)

Reviews with Text

  • 92% (1,095)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 30, 2024

Arek really helped a lot. Quick response, very professional and has a very good attitude.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 26, 2024

great customer service, issues resolved fast

Using app

Almost 4 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 23, 2024

Très bonne application. Je recommande vivement :-)

Using app

Over 1 year

Total reviews

11

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave such a wonderful review!

5 / 5 Share

Jan. 18, 2024

amazing for ticket system

Using app

22 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 17, 2024

Really useful live chat, plenty of features for the team to utilise and a solid support structure in place

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 16, 2024

The best application when it comes to live chat.

Using app

2 days

Total reviews

12

Average rating

4.7

5 / 5 Share

Jan. 15, 2024

Using app

About 4 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 11, 2024

great to work with

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2024

Using app

About 20 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 10, 2024

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2024

Than you so much Tidio. Love your Automation and AI powered chatbots and your support staff. Well done!

Using app

9 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 30, 2023

It's been great and support really helped me.

Using app

5 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 14, 2023

Tidio Chat bot has been incredibly helpful to me. I strongly encourage you to give it a try, as I'm confident you will benefit from its features. Additionally, I want to highlight the exceptional dedication and helpfulness of the technical support team at Tidio. They provided valuable assistance with the installation and customization of the chatbot on my website. In particular, I'd like to give a thumbs up to Arek, who not only has a very handsome avatar but also helped me resolve a display issue flawlessly.

Using app

Almost 2 years

Total reviews

11

Average rating

4.9

Developer Reply

Thank you so much for taking the time to share your positive experience with Tidio! Your kind words mean a lot to us, and we're glad to know that you found value in its features and that our technical support team! Again, thank you for choosing Tidio, and we look forward to assist you in the best way we can.

5 / 5 Share

Dec. 21, 2025

Great app. Easy to use, great features. Would be great if there were more options for smaller businesses as some of the upgrades are costly but would be a great benefit.

Using app

Over 2 years

Total reviews

6

Average rating

4.8

Developer Reply

Thank you so much for taking the time to share your feedback and for your positive remarks about our app! We are continuously working on enhancing our offerings and are actively exploring options to make our services more accessible. We have reached out via email to learn more about your needs and help you :).

5 / 5 Share

Dec. 12, 2023

Store

Tannus

Using app

10 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for rating us! Our goal is to consistently provide top-notch services, and we're glad to see that reflected in your experience

5 / 5 Share

Dec. 11, 2023

Good price, good features and excellent customer support.

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that you're pleased with our pricing, features, and customer support. Providing value to our customers is our top priority, and your feedback is truly motivating. We're here to ensure your experience with us remains top-notch.

5 / 5 Share

Dec. 1, 2023

Robust software, with a great design, I didn't expect it to have a customer support system on the backend. Giving me the ability to manage my store like professionally and like a big brand

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 29, 2023

Its good app.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 24, 2023

Very easy to use

Using app

24 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for the review, we're glad you are satisfied with Tidio :)

5 / 5 Share

Nov. 16, 2023

very good App, and good customer service, I like chatbots and all the features.

Using app

10 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the kind words!