Tidio ‑ Live Chat & AI Chatbot

Oct. 25, 2023

outstanding customer support

Oct. 23, 2023

highly recommanded

Oct. 23, 2023

It works how it should, and the service is great.

Oct. 19, 2023

So far so good. Support is great. They get back to you right away.

Oct. 13, 2023

We have been using Tidio from the start of our webshop. Super nice live chat with many functions. The employees can be reached easily and quickly. We see a good and long collaboration with Tidio :).

Oct. 12, 2023

It is great and customer service is exceptional.

Oct. 6, 2023

This app is great, does exactly what I need it to do without over complicating things and the integration with the phone app to take chats on the go is excellent! Shout out to Arek for also helping me out with some account troubleshooting, your customer service was impeccable!

Oct. 6, 2023

I think this is one of the best apps on the market today. And although its price is high, it is worth every penny invested in it. Using this application, you won’t even have the thought of looking for something else, since it has almost everything you need. In addition, the guys are constantly improving it and adding new functionality. If you compare the version from 3 years ago with the current one, you will see how far we have come both in terms of adding functionality and in terms of improving what already worked well.

Oct. 4, 2023

Very functional and user friendly live chat app with excellent customer support. Free plan is also very inclusive. High customization and easy to implement premium featuers as well. Highly recommend.

Sept. 27, 2023

Sept. 23, 2023

The app is really awesome, I'll totally recommend it to my buddies. The support team is absolutely fantastic.

Sept. 22, 2023

Great platform, email marketing, campaigns, and can integrate with FB and IG. Overall a great tool for chat service! Highly recommend.

Sept. 21, 2023

Tidio is by far the best LiveChat, Ticketing system we have ever used. We tried Gorgias and it lacked the fundamentals. Tidios support is amazing, their platform is so reliable, we are more than happy!

Sept. 19, 2023

I'm a returning user. I've tried other apps, but Tidio allows more automation and features. Definitely recommend.

Feb. 25, 2025

Foremost we have a multi language shop and we want at least the chat widget and the bot texts to appear at least in 9 languages. A lot of work to set up, but Tidio can make it happen. Recently installed Tidio on a 2nd shopify store where before I installed Tidio, the native Shopify chat app was blocking the whole screen on mobile, so if customers left a message, they could not go back to the website, with Tidio absolute not the case, works smoothly. Now I have access to the chat communications from 2 websites in 1 app. and our facebook and instagram accounts are connected as well, so overall extremely happy how Tidio performs.

Sept. 14, 2023

Très bien et très bonne équipe.

Sept. 8, 2023

Excellent app works seamlessly easy set up zero maintenance

Sept. 7, 2023

Great chat features and customer support!

Sept. 4, 2023

Great app. Easy to use. We tried 2 other leading apps and they were too complex and difficult to use. Also the support staff have been excellent to deal with.

Sept. 4, 2023

Simple the best chat app around. Especially for Shopify users. Easy install, great usage. Great support that is always reachable. Love this app and the functionalities of it. Highly recommended for every store that wants to do just that much more for their customers! :)