Tidio ‑ Live Chat & AI Chatbot
Offer instant support with chatbot and live chat interactions.
Rating
4.7
feedback
1,142
chart
#117
All reviews
Review RSS Feed
March 20, 2023
there are a lot of extra benefits you can use with tidio that other platforms don't have. I am just getting started with it but have been pretty impressed so far
Using app
4 days
Total reviews
2
Average rating
5.0
Hi there! Thank you very much for your kind review:) It's great to know that you like our app so far. Please let us know in case you have any questions. Chris
March 15, 2023
Helpful app, top-rated support! The chat is helping me to be in front of the customers anytime! Thank you!
Hi there! Thank you very much for the great review :) We're happy to hear that Tidio improved your website experience. Let us know if you have any other questions.
March 15, 2023
Great and friendly support, the team responds quickly and is very helpful. I recommend this app.
Thank you kindly for the positive feedback! We do our best to help when we can! Thank you for recommending Tidio!
March 9, 2023
Absolutely stunning support, a well working app. Sometimes the desktop variant goes a bit funky, but usually alright. Wish there was a bit more integrations, but those are nice-to-have, and I know hard to follow those mushroom-growing app landscape. I do not need premium features but decided to go for the (bit pricey, for me) starter version to support them. I do not want to switch, and one can be careless with money sometimes :)
Hi there! Thank you so much for your kind review :) We forwarded your feedback to the product team so thank you for sharing!
March 1, 2023
Great app! It does everything I need and the customer service if you have any questions is very quick.
Thank you for the awesome review! You can always count on our Customer Support staff to do their best to help with any issue that may come up!
Feb. 22, 2023
Very good chat app. They provide all main features in their free plan which is good for a new store to start with.
Thank you for the review! Glad to hear you like the free plan, we do our best to offer the features to help start-up grow!
Feb. 21, 2023
Tidio is really an amazing app, I almost use it in all my stores, It's really powerful, I will recoomend it to my colleague.
Thank you for your great feedback and for recommending us to your colleagues! Hope they will enjoy using Tidio as you do!
Feb. 17, 2023
It's early days but so far so good. I have a slightly complicated setup with subdomains but this has been navigated with brilliant support from the Tidio team. I am loving the fact that the integration with Shopify allows our customers to get immediate responses to some questions such as shipping costs, order tracking and more. This give the customer immediate service through the bot and saves me a job as well. I quickly got familiar with how the bots are set up and I am not a coder, just an average user. I'm excited to see where this leads us.
Hi! Thanks for the great review! Hope it is still going good! Really great to hear you enjoy the Shopify integration and features, we do our best to grow them! Should you have any questions just let us know!
Feb. 13, 2023
Very satisfied with the app. Works super well, customizable and impeccable customer service. I love it!
Hi there! Thank you so much for your positive feedback:) We are happy to know that you are enjoying the experience with Tidio so far.
Feb. 7, 2023
Excellent app! Even though I haven't dug much into it, it offers countless features to make your life easier, and it's easy to set up and use.
Thank you so much for the great feedback you left! Great to hear you found it easy tu set up and use!
Jan. 27, 2023
Service rapide, agréable et efficace. Application facilement pramétrable, s'incruste facilement dans el template.
Hi there! Thanks so much for taking the time to share your positive experience :) We love it when our customers enjoy using our app. Chris
Jan. 24, 2023
Ottimo servizio. Piano gratuito essenziale, di facile comprensione e utile alla causa. Assistenza precisa tramite la live chat
Greetings! Thanks so much for taking the time to share your positive experience with Tidio :) It's feedback like yours that reminds us why we do what we do, and motivates us to push even harder to improve our app every day. Chris
Dec. 22, 2022
Amazing customer support and by far the best chatbox and chatbot I have found. And you can use it on your mobile if you are not on your computer.
Hi there! Thank you for the great review :) It's so good to know that you find Tidio to be the best chat app so far. Chris
Dec. 13, 2022
Incredible app, super easy set up and great UX. I've used Tidio at two companies I've worked at plus my own and it's the best app of its kind that I've tried. Their customer support is amazing too: big shout out to Mike for all his help!
Hi there! Thank you so much for the kind review :) It's great to know that you like our app so far, and that Mike provided amazing support when you needed it. Let us know in case you need any further guidance :) Chris
Dec. 7, 2022
With Tidio is an excellent way to attract, engage, and convert our clients with a easy chatbot builder.
Hi there! Thank you so much for the kind review :) It's great to hear that Tidio supports your business on so many levels. Chris
Nov. 25, 2022
had an issue and support helped resolve it quickly. very pleased with the service. So far a great app
Hi there! Thank you very much for your lovely review :) It's great to know that you are pleased with our services and support so far. Chris
Nov. 3, 2022
This is a great app. Very easy to activate & use. The service is outstanding, fast, and friendly. In a sea of options, this is one of the very best.
Hello there! Thank you so much for your lovely review :) It's great to know that you like Tidio so far. We'll make sure to keep up the good work! Chris
Oct. 5, 2022
i have was having some problems with the chat not showing on my site Dominika came in and fixed everything for me, I can chat again with my customers. great app definitely recommend
Hi there! Thank you very much for your lovely feedback :) It's great to hear that Dominika was able to help you, she's one of the best :) Let us know in case you need any more guidance. Chris
Oct. 5, 2022
Great app for live chat, their customer service is top notch. If you have any problem with the app, you can be sure they will give you a satisfactory answer in the best of their ability.
Hi there! Thank you so much for the lovely review:) It's so great to know that you are enjoying using Tidio so far, and that our Support Team helped you in a professional manner. We put great focus in that. Let us know if you have any other questions :) Chris
Sept. 22, 2022
Great sevice! Helphul application for the Shopify! Mike from the support service- the best! Eaily to communicate with tour customers!
Hi there! Thank you so much for the kind review :) Glad to hear that you like the app, and super happy that Mike was so helpful :) Let us know in case you have any other questions. Chris