Tidio: AI Chatbot & Live Chat for Shopify

Tidio: AI Chatbot & Live Chat

AI agent for sales and support. Live chat, email, social...
Rating
4.8
Feedback
1,345
Reviews
Chart
#402
Shopify

All reviews

5 / 5 Share
June 13, 2025

Store Using app Total reviews Average rating
Feichtinger-shop.com Almost 3 years 3 5.0
Developer Reply

Thank you so much!

5 / 5 Share
June 12, 2025

Works really well so far. Great support from Kate.

Store Using app Total reviews Average rating
Daytronics Security 7 months 5 5.0
Developer Reply

Lovely! Thank you for your review. Kate also says hi! Olek - Tidio.

5 / 5 Share
June 10, 2025

Store Using app Total reviews Average rating
D&B RENTAL DISPLAYS 2 days 2 5.0
Developer Reply

Thank you for your review!

5 / 5 Share
June 9, 2025

Store Using app Total reviews Average rating
BELORIA 37 minutes 1 5.0
Developer Reply

Thank you — it means a lot to us!

5 / 5 Share
June 9, 2025

Not sure how this can be free, that's how powerful the tool is. Customer support great as well, strongly recommended.

Store Using app Total reviews Average rating
Buyn AB 6 months 6 5.0
Developer Reply

Haha, thank you — that made our day! Olek - Tidio

5 / 5 Share
June 6, 2025

Store Using app Total reviews Average rating
Burning Resolve 1 day 2 5.0
Developer Reply

Awesome! Thanks!

5 / 5 Share
Aug. 12, 2025

tenemos 8 años usando tidio y es excelente para nuestra empresa.

Store Using app Total reviews Average rating
Pop México Over 3 years 3 5.0
Developer Reply

Awesome! Thanks for sharing.

5 / 5 Share
Sept. 19, 2025

Enkel installation, Lyro AI chat är amazing. Lätt hantering av tickets. Bästa supporten. Det är en så bra app för telefon men älskar desktop versionen.

Store Using app Total reviews Average rating
Remoair Over 3 years 5 3.8
Developer Reply

Thanks for the kind words! Tack så mycket Olek - Tidio

5 / 5 Share
May 30, 2025

Customer service is so kind and helpful. Today Carol really helped me in a pinch!

Store Using app Total reviews Average rating
Rug & Home About 1 year 1 5.0
Developer Reply

Appreciate the great feedback! Thanks from Carol!

5 / 5 Share
May 29, 2025

Store Using app Total reviews Average rating
Developer Reply

Thank you for your review! 💙

5 / 5 Share
May 14, 2025

这是个很好的AI客服app,如果你们不想要机器人跳脱已有的知识库胡乱回答,选择Tidio就对了

Store Using app Total reviews Average rating
Clawlab 21 days 5 5.0
Developer Reply

Thank you!

5 / 5 Share
May 9, 2025

Tidio is an amazing customer support app! The live chat and AI-powered bot that learns over time are fantastic for automating responses and improving efficiency. It offers all the features you need, like custom workflows and multi-channel support. The setup is easy, and the support team is fast, friendly, and always helpful. Highly recommend it!

Store Using app Total reviews Average rating
Medusafilters 4 months 6 5.0
Developer Reply

Lovely, thank you so much for your review! It means a lot to us.

5 / 5 Share
Sept. 16, 2025

Tidio is a helpful tool that makes it simple to connect with visitors on my site. I like how quickly we can respond to messages.

Store Using app Total reviews Average rating
Refinished Bath Solutions 5 months 1 5.0
Developer Reply

I'm glad to hear that Tidio and Lyro have been so helpful for you! It's great to know that Lyro does so much for your company. Excellent customer service can make all the difference, so it's wonderful that you've had a positive experience with our support team.

5 / 5 Share
April 29, 2025

Very good.

Store Using app Total reviews Average rating
Barista & Co About 1 year 2 3.0
Developer Reply

Thank you so much for the review!

5 / 5 Share
April 12, 2025

Store Using app Total reviews Average rating
Imperador das Máquinas About 1 hour 1 5.0
Developer Reply

Thank you very much for the review!

5 / 5 Share
March 28, 2025

So far the AI chat bot is helping us reduce staff time answering reptitive questions that are easily answerable. We've made some sales with the AI bot also. The support team have been responsive and helpful.

Store Using app Total reviews Average rating
Kure NZ 8 days 4 5.0
Developer Reply

We appreciate your feedback. We're thrilled to know Lyro helps you with Sales but also saves your operators time :)

5 / 5 Share
March 17, 2025

it is great

Store Using app Total reviews Average rating
Glocusent Over 4 years 4 5.0
Developer Reply

Thank you very much for your review!

5 / 5 Share
March 16, 2025

ottimo

Store Using app Total reviews Average rating
PetraCooperativaSocialeEts About 1 hour 2 5.0
Developer Reply

Thank you for the review, it made our day :)

5 / 5 Share
March 11, 2025

Nice App. Very great support. Thanks to the team.

Store Using app Total reviews Average rating
Daniel Essa 27 days 1 5.0
5 / 5 Share
March 10, 2025

Store Using app Total reviews Average rating
Avishya.com Over 1 year 8 5.0
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