Tidio: AI Chatbot & Live Chat for Shopify

Tidio: AI Chatbot & Live Chat

AI agent for sales and support. Live chat, email, social...
Rating
4.8
Feedback
1,345
Reviews
Chart
#402
Shopify

All reviews

5 / 5 Share
July 18, 2026

We've been using Tidio at The Fire Alarm Supplier, and it has been a great addition to our store. The AI chatbot answers common customer questions instantly, which saves our team a lot of time and helps customers get answers even outside business hours. The live chat is easy to use, and the Shopify integration was quick and simple. We've seen faster response times and a better customer experience. Highly recommended for any Shopify store looking to improve customer support.

Store Using app Total reviews Average rating
The Fire Alarm Supplier Over 3 years 7 5.0
Developer Reply

That’s fantastic to hear! We appreciate your review!

5 / 5 Share
July 17, 2026

great product. we use it across our multiple businesses with ease. has great interface, features, and pricing.

Store Using app Total reviews Average rating
BrandKyte 7 months 1 5.0
Developer Reply

Thank you a lot for your feedback!

5 / 5 Share
July 15, 2026

还是不错的

Store Using app Total reviews Average rating
Chery Industrial Over 5 years 7 5.0
Developer Reply

Thank you! We look forward to continuing to support your business.

5 / 5 Share
July 14, 2026

Store Using app Total reviews Average rating
BagworksNY Over 3 years 3 5.0
Developer Reply

Thank you so much for the 5-star review! 🌟

5 / 5 Share
July 10, 2026

Great for handling customer support if you run 1 brand with multiple channels

Store Using app Total reviews Average rating
NinaNude About 2 months 1 5.0
Developer Reply

We appreciate your 5-star review!

5 / 5 Share
July 9, 2026

Store Using app Total reviews Average rating
Essig & Öl Compagnie 8 months 3 5.0
Developer Reply

Thank you a lot for taking the team to leave a review!

5 / 5 Share
July 9, 2026

Great app. Especially the AI part. It handles different languages and successfully converts sales.

Store Using app Total reviews Average rating
Developer Reply

Thank you for kind words!

5 / 5 Share
July 8, 2026

It's an amazing and essential tool for managing my store. It's actually been the best way to connect with my customers and keep track of my relationships and interactions with everyone—especially potential customers. If you want to connect effectively, TIDIO is the solution!

Store Using app Total reviews Average rating
Shefa Boutique 2 months 1 5.0
Developer Reply

Thank you so much for the amazing review! 🌟 We’re thrilled to hear Tidio has become such an important part of managing your store. Your support means a lot to us!

5 / 5 Share
July 7, 2026

seems to be working well. too early to tell completely

Store Using app Total reviews Average rating
Ray's Body Shop & Wrecker Service About 1 month 2 5.0
Developer Reply

Thank you for the 5-star review!

5 / 5 Share
July 7, 2026

So far Tidio is meeting our expectations...

Store Using app Total reviews Average rating
The Gem Collection 6 days 1 5.0
Developer Reply

Thanks for the feedback! We’re happy to hear Tidio is meeting your expectations so far, and we appreciate you giving us a try.

5 / 5 Share
July 6, 2026

it's really usefull

Store Using app Total reviews Average rating
CARESTA 25 days 1 5.0
Developer Reply

Thank you for the feedback on our product!

5 / 5 Share
July 5, 2026

makkelijk instelbaar en te gebruiken

Store Using app Total reviews Average rating
Mobiel Mania About 23 hours 1 5.0
Developer Reply

Thank you a lot for your review! ⭐

5 / 5 Share
July 2, 2026

It's been quite positive for our stores conversion rate. And reducing simple questions by our customers.

Store Using app Total reviews Average rating
The Japanese Factory 18 days 6 5.0
Developer Reply

We're happy to know that Tidio helps you on so many levels!

5 / 5 Share
July 3, 2026

Sem dúvidas, o melhor aplicativo de atendimento com IA que já utilizamos. A inteligência artificial aprende rapidamente sobre nossos produtos, conduz as vendas de forma eficiente e responde às dúvidas dos clientes com muita precisão.

Store Using app Total reviews Average rating
iSinaliza.com About 2 months 3 5.0
Developer Reply

Your review made our day! ⭐⭐⭐⭐⭐

5 / 5 Share
July 1, 2026

We've been using Tidio on our Shopify store and have had a great experience so far. The setup was quick and straightforward, and the live chat widget looks clean and professional on our storefront.

Store Using app Total reviews Average rating
Dapper Essentials About 2 months 7 5.0
Developer Reply

We appreciate the 5-star review and kind feedback!

5 / 5 Share
June 30, 2026

greate

Store Using app Total reviews Average rating
SolareGlow 16 days 1 5.0
5 / 5 Share
June 29, 2026

muy buena

Store Using app Total reviews Average rating
Wattko 5 months 2 5.0
Developer Reply

Thanks for taking the time to leave a review! ⭐ We're delighted that Tidio has been good for your business. Wishing you continued success!

5 / 5 Share
June 29, 2026

Useful app creates a great customer service support for my store!

Store Using app Total reviews Average rating
By Maara 6 months 1 5.0
Developer Reply

Thanks for choosing us, and we're always here if you need anything!

5 / 5 Share
June 29, 2026

Aplicación muy efectiva y fácil de configurar. Permite un control bastante de grande de qué, cómo y cuando responder a los clientes.

Store Using app Total reviews Average rating
The Sneaker One About 1 month 3 5.0
Developer Reply

Thanks so much for your review! We appreciate your support.

5 / 5 Share
June 28, 2026

Fantastic Platform!

Store Using app Total reviews Average rating
Balance Recovery 11 months 3 5.0
Developer Reply

Your review made our day!

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