Tidio Live Chat & AI Chatbots
Boost your Shopify store with Tidio Live Chat & Chatbots
Rating
4.7
feedback
1,924
chart
#338
All reviews
Rating Breakdown
Review RSS Feed
Nov. 29, 2021
Great, solved all the problems of online chat, and the Tidio team is very willing to help you solve any problems, I wholeheartedly recommend it to you!
Thank you so much for recommending us! We really appreciate your kind words
Nov. 26, 2021
Excellent customer support. I had a question and not only was Veronika super patient with me but her explanation came complete with screen recording for the less tech-savvy, like me!
Thank you for the review and the 5 stars! We will let Veronika know about your compliments :)
Nov. 26, 2021
Great customer service! Thank you for the quick help! Can recommend this app for sure! Happy Customers :)
Thank you so much for such a positive review!
Nov. 25, 2021
Great app for online customer chat! Super easy to use and they even have a mobile app. Also really efficient customer support. Must recommend for any shopify store.
Thank you so much for such a positive review! We are glad that you find our app easy to use
Nov. 25, 2021
Great support team. Any ideas I have, I run them by the team and they're always there to help. The upgraded feature of being able to see what customers are typing, really gives us an advantage to answering customer questions faster. And fast support is what customers need.
Thank you so much for the review! We are always eager to help our customers, so never hesitate to contact us if you need anything :)
Nov. 24, 2021
Its been extremely great connecting with our guests on Tidio and also the customer support has been wonderful. Dominika went above and beyond to help me achieve my goal
Thank you so much for the perfect score and a great review! We will make sure to pass your kind words to Dominika :)
Nov. 23, 2021
this app has been helpful and is super interactive with customers. i also love that i can have the app on my phone and be in direct contact with a customer who reaches out.
Thank you so much for your kind review! We are glad that you enjoy our features
Nov. 23, 2021
Best customer service and love all the features it has, you can make really good automatizations for your customers.
Thank you so much for your great review! We are glad that you enjoy our chatbots
Nov. 22, 2021
Awesome app and amazing support team. They helped with everything I needed and gave perfect instructions and pictures on how to do it
Thank you for the perfect score! We are always happy to help and provide world-class support
Nov. 22, 2021
Great app that gives you a lot of insight into how to serve customers digitally. They have very fast, capable help agents on their live chat as well. Love being able to track customer's browsing history, initiate conversations, and integrate social media.
Thank you so much for the review! We are glad that you enjoy our features :)
Nov. 22, 2021
Best app so far in both mobile and desktop technology, best support from their support agents, recommended app
Thank you so much for the perfect score :)
Nov. 22, 2021
I'm a newbie but it looks good works well thanks,..very professional on the front end..this review area seems a bit buggy though..thanks again
Thank you so much for the review :)
Nov. 18, 2021
isuperb same day 1 got my 1st sale. fully automated, easy to use, real time tracking, custom bot one of best feature, email marketing also good option to communicate with customers even good for ROI over all i had very good experience
We really appreciate such a great review! We are happy that you were able to utilize Tidio immediately and increase your sales!
Nov. 17, 2021
I'm using this app to interact more with customers via chat and email campaigns. Very easy to use and really appreciate the support.
Thank you so much for the review! We are glad that you find Tidio easy to use
Nov. 17, 2021
J'utilise TIDIO tous les jours sur mes sites de vente en ligne. J'en suis très satisfait je le recommande, il est facile d'accès et très pertinent. Il me perd de rester en ligne avec mes clients.
Thank you very much for the perfect score :)
Nov. 17, 2021
Nice app! The support team is awesome and responsive. Will upgrade my plan very soon. Thanks Tido. :D
Thank you so much for your support and a perfect review. Enjoy your Tidio!
Nov. 16, 2021
helpful app. If when sending message to the visitors, the page title can flash to notice the visitor there is someone trying to contact, that will be perfect.
Thank you so much for the review and for the 5 stars. We also appreciate your feedback
Nov. 16, 2021
Easy to use, looks great, very customizable. Bots can be super customized with extreme ease. We've used a bunch of chat apps. Tidio is by far the best on the market.
Thank you so much for your kind review! We are glad that you enjoy the features
Nov. 16, 2021
Great app, lots of products to discover, 5 out of 5 stars! Keep up the good work. A great discovery among the Shopify apps.
Thank you so much for your review! We are glad that you were able to find our app and utilize it immediately. Enjoy your Tidio!
Nov. 12, 2021
I like how this app captures leads and offers them a discount in an effort to drive immediate sales. The dashboard has a small learning curve, but it's a great app so far.
Thank you for the review, we sincerely hope to one day be 5/5 in your eyes :)