Tidio ‑ Live Chat & AI Chatbot
Free Trial
Rating
4.7
feedback
1,100
chart
#157
All reviews
Review RSS Feed
March 14, 2022
I added Tidio not thinking much of it, but it has really great automations. I can't be there all the time, and it makes my store seem so much more professional. I am pleased with this app.
Thank you for the kind words! We are glad that you are enjoying our chatbots feature, there is more to come, so stay tuned. If you happen to have any questions or issues, do not hesitate to message us!
March 14, 2022
We are trialling live chat and so far so good. Easy to use - the chat help received as also great. First day using it so will have more feedback later in the week.
Thank you for sharing the review! Glad to hear you are finding Tidio easy to use. Should you have any questions or any issues come up just let us know via chat or email.
March 8, 2022
This is a really easy to use chat app. We have definitely connected with our customers better. The developer was super helpful. Well done.
Thank you so much for the lovely review! It's been a pleasure helping you out! :) Should you need additional help just let us know!
March 3, 2022
Me gusta mucho esta app. El servicio al cliente es genial y me ayudo a solucionar problemas de instalación. Espero que me ayude a aumentar mis ventas. Gracias!
Thanks a lot for the five-star review and for taking the time to submit it! And we're absolutely sure your sales will now increase. :)
Feb. 24, 2022
Great and quick support! I used the chatbot for some help and got very quickly response. It looked complicated at the beginning but once you understood the logic it is easy to manage yourself.
We do our best to provide fast and reliable support both with our chatbots as well as with our live support agents. Let us know should you need more assistance! :)
Feb. 22, 2022
AMAAZZZINGGGG. so easy to use and customer service is prompt with replies. Helped me so much especially the integration part with to link Klaviyo using another app. Thank you so much!
Thank you for your kind words, we do our best to reply to questions as fast and as best we can! Glad to hear you like our integration options! Should you need more help just let us know :)
Feb. 21, 2022
I really like this app, it works as I expected. It is what I was looking for. Its tells you when you have a new visitor and the message appears right away.
Thank you for leaving us some feedback! I really hope that you will keep enjoying Tidio!
Feb. 14, 2022
Amazing live chat app! Really recommended, simply beautiful, the support is great. Lot of automated features too.
We are really glad to hear you are enjoying Tidio! Should you need any help or have some questions reach out to our Support Team!
Feb. 10, 2022
Seriously awesome! I am really impressed with how easy, professional and effective this app is. I'm a big fan.
Wow! Lovely to see such great feedback for our app! Should you have any questions or further inquiries let us know! Enjoy using Tidio!
Feb. 10, 2022
Excellent app. Easy to use and support is superb. In just 3 days i already had a few sales thanks to the app. This app will help a lot taking care of customers with the live chat and bots. Would give 10 stars if possible
We appreciate your kind words and this lovely review of our app. Great to hear that we are helping you with your sales! Keep up the great work and stay in touch! We'll take all the stars you can give ;)
Feb. 8, 2022
I am still in Demo mode and setting up the Bot to have quality conversations to acquire leads. But it seems pretty good so far! Helpful Support as well :)
Nice to see you're getting the hang of it! :) Our Support Staff will gladly help you with any inquiries you may have.
Feb. 7, 2022
Best chat and chatbot app ever ! i really love it to keep in touch with my clients Doesn’t bug at all so professional
Thank you so much for the five stars! Glad to hear Tidio allows you to communicate with your customers with no issues!
Jan. 31, 2022
So far very happy with the overall application. I would have liked to seen a mid level include more than the same 100 chats that the free version has but not have the fee of the unlimited one. Other than that so far so good.
Thank you for the review and for your feedback! I'll pass it on to the relevant team. :)
Jan. 31, 2022
So far I like this app and it appears like it will be easy to use. I'm new to Shopify so I haven't had a chance to use the app to the fullest, but the tech support was helpful when I had a question!
Thank you so much for the top rating! I hope you enjoy Tidio even more the more you use it!
Jan. 20, 2022
Super helpful customer support with detailed explanation. Very attentive to my every questions. Just discovered more feature and will try to implement these features.
Thank you for the kind words! :) It's great that you've been open to discovering additional features, we're sure they'll benefit your business!
Jan. 18, 2022
I used it to help improve customer interaction and engagement. It was easy to integrate and deploy throughout our small company.
That's such valuable feedback, thank you! We're very happy our product has helped your business!
Jan. 14, 2022
Free app that has alot of good uses!! I am very happy so far - I just installed yesterday but it has been going very well!
Thank you fr the review! We hope that our app helps you grow your business further!
Jan. 14, 2022
We use this app to give our customers to get live support in case they have any questions about our products. The use case is given and the functionality Tidio offer is fantastic. Highly recommend!
Thanks for the five stars! Glad to hear you enjoy using Tidio!
Jan. 12, 2022
This app is a great addition to my business & customer service is super efficient & goes above and beyond!
Thank you for the perfect score and the great feedback! It means a lot!
Jan. 11, 2022
Very good app for customer services. Flexible and quite a few options for autobot. We are still trying to figure out how to configure them but looks very useful for us.
Thanks for the great review! If you ever need assistance setting up a chatbot, head over to Tidio.com and reach out to our Support Team via live chat or email us at [email protected] - we'll be happy to help!