Tidio Live Chat & AI Chatbots
Boost your Shopify store with Tidio Live Chat & Chatbots
Rating
4.7
feedback
1,924
chart
#376
All reviews
Rating Breakdown
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Nov. 12, 2021
The free plan should include unlimited chatbots as the description says, after a few months they are requiring 39$ monthly Fees to be able to get chatbots, I don't know why would you guys add this feature to the free plan when it is paid!!
On the free basic plan while we do offer unlimited chats, we offer 100 triggers of Chatbots per month, we have it listed on our pricing page which you can find here: https://www.tidio.com/pricing/ We added the feature to the free basic plan, to let our clients see the might of what Chatbots can do, and if they choose to do so, subscribe to get unlimited triggers. Please, feel free to reach me directly at [email protected] if you have any questions.
Nov. 11, 2021
good fresh and ok to use; we will see after one month use how ti is; but now we can say anything so thks
Thank you very much for the review :)
Nov. 10, 2021
best app ever : i like it : it's very useful ; it helped us to speak with our customers directly and the supply support are good : specially DOMINKA
I 100% agree that Dominika is pretty great :) Thank you for the kind words!
Nov. 10, 2021
Great! Responsive customer support, but you don't need it very often, as everything works smoothly.
Thank you for the perfect score :)
Nov. 10, 2021
Quería una app para chat que no necesitara WhatsApp y esta me ha sorprendido por su calidad. Tiene muchísimas funcionalidades sorprendentes. El modo gratis está bien. Quizá, por poner un pero, diría que para tiendas con poco volumen como la mía, las funcionalidades extra por 39€ son un poco excesivas. No digo que no lo valgan, pero si fuera un poco más económico sí que las pagaría.
Thank you so much for your review! We will definitely take your feedback into account. We are also glad that even though you find our premium plan expensive, you still think it's worth the price!
Nov. 10, 2021
Great app - Amazed the possibilities it offers - to create your own chat bots. On top of that very helpful customer support - my go to app from now on for all Chats on shopify
Thank you so much for your amazing review! We will keep on improving to provide you with an even better product in the future.
Nov. 9, 2021
Good customer support but I wish I could do a screenshare with support. It is helping with conversions and sales
Thank you for your review! We really appreciate your feedback and we will try to do improve in the future
Nov. 9, 2021
Great app! Very easy to use, and friendly customer service> Definitely enjoy using this to connect with leads
Thank you so much for your kind review! We really appreciate the perfect score.
Nov. 9, 2021
I've used this app on many sites, very easy to set up and the customer support is on point! I recommend this app
Thank you so much for the kind review! We are really happy that you find our app easy to use.
Nov. 9, 2021
good cutomer service, I contact and they reply to me qucikly which is nice. Hope it brings sales to my website
Thank you so much for your kind review! We always do our best to provide world-class support
Nov. 8, 2021
one of the best apps i ever seen, its really good and very easy to work with it. it will help me to connect with my Costumers!
Thank you so much for the kind words! :)
Nov. 8, 2021
tidio has a support that answers quickly and correctly to the questions asked, really I recommend the application tidio
Thank you so much for your kind review! We really appreciate your compliments and the perfect score
Nov. 5, 2021
Really great App! 1. Looks really good and you can custom design it. 2. Free plan also great 3. The support answers very fast and helpful
Thank you so much for the 3 thumbs up and the 5-star review! We really appreciate your kind words and positive feedback :)
Nov. 4, 2021
Pretty amazing app! dozens of beautiful email templates, pretty awesome UI and desktop and mobile apps. Chatbots are pretty legit too. I only give it 4 stars because it doesn't have sms marketing, which would really make it perfect for us!
Thank you so much for your review and your feedback! We will make sure to pass this idea to our product team since it really sounds like something worth adding.
Nov. 4, 2021
The app is the best out of best in ecommerce world jsussysysysysysysysysysysysysysysysysysyssysysysysysys
Thank you so much for your kind words! We really appreciate the 5-stars review
Nov. 4, 2021
Good app with nice customer support that helps out in a kind manner while being able to solve your problem
Thank you so much for your kind review! We always try our best to provide you with the best support possible :)
Nov. 3, 2021
Great features. I find the app convenient for my business and customer service attended to my query without any delay.
We are glad that you had such a positive experience with our customer support team. And thank you for the 5 stars!
Nov. 3, 2021
Far more capabilities than the chat app I was previously using and so far the support (2nd install) has been great!
Thank you so much for your kind words and the perfect score! We will do our best to improve the product even further
Nov. 2, 2021
muy bien sistema, me gusta el servicio,. lo recomiendo me para ideal para tener un buen sistema de leads
Thank you so much for your kind review! We really appreciate the perfect score
Nov. 2, 2021
I am happy with this app. It is easy to use, easy to understand. And help desk is really top notch :)
Thank you so much for the 5 stars! We are glad that you find Tidio easy to use and understand :)