Tidio: AI Chatbot & Live Chat for Shopify

Tidio: AI Chatbot & Live Chat

AI agent for sales and support. Live chat, email, social...
Rating
4.8
Feedback
1,347
Reviews
Chart
#423
Shopify

All reviews

5 / 5 Share
June 29, 2022

很棒,很不错,服务态度也非常好。 使用感很不错,售后服务也很好。推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐

Store Using app Total reviews Average rating
bebirdmall 1 day 1 5.0
Developer Reply

Thank you very much for the kind review and recomendation! We're doing our best to provide the best product, with the best support team possible to help with any inquiries regarding Tidio :)

5 / 5 Share
June 27, 2022

I was having a little difficulty figuring operating this app. I contact Tidio chat support and their response time was extremely quick. Ian was very helpful. Thank you

Store Using app Total reviews Average rating
Newday Furniture 3 months 1 5.0
Developer Reply

Sorry to hear you had issues tunning Tidio correctly, but glad to hear our Support Team was able to help you out! Remember that you can always have a look at our help center on https://help.tidio.com/ or reach out to our staff :) Should you have any other issues or questions just let us know.

5 / 5 Share
June 20, 2022

Support has been very helpful - I will use this app and think this will higher my conversion rate for a good bit!

Store Using app Total reviews Average rating
Nordlust® 6 days 5 5.0
Developer Reply

Hi! We do our best to have our Customer Support be as helpful as they can :) If you need any additional help, just let us know.

5 / 5 Share
June 20, 2022

Great App, And very good support team. Love working on Tidio, anyone from beginner's to advance level anyone can use it, easy and simple to setup.

Store Using app Total reviews Average rating
Lucky white goods 5 days 5 5.0
Developer Reply

Hi there! Thank you so much for the positive feedback you left for us. Glad to hear you enjoy the ease you can setup and work with Tidio :)

5 / 5 Share
June 17, 2022

Daniel responded promptly, got me exactly the link & info I needed, and we're on our way!! I was thoroughly impressed!! Thanks Daniel and all for being there and looking after customers! - John D. please Shopify store owner

Store Using app Total reviews Average rating
River Organics About 2 months 2 5.0
Developer Reply

Hey John! Thank you for leaving the review! We'll let Daniel know he was helpful! Should you need more help in the future, just let us know!

5 / 5 Share
June 15, 2022

Great support, just signed up for premium because of their friendly staff. Highyly Recommended Recommended

Store Using app Total reviews Average rating
Books Beyond Borders About 1 year 6 4.3
Developer Reply

Hi there! Thank you very much for your kind review :) It really helps us to stay motivated and keep improving Tidio every day. Let us know if there's anything else we can help you with. Chris

5 / 5 Share
June 13, 2022

Useful and nice. Their support team is very professional. Useful and nice. Their support team is very professional.

Store Using app Total reviews Average rating
BougeRV About 1 year 4 4.0
Developer Reply

Hi there! Thank you so much for your kind review :) It really means a lot and motivates us to work even harder every day to improve Tidio.

5 / 5 Share
June 10, 2022

great support, great app, it's helping me a lot to get a connection with my customers through my website

Store Using app Total reviews Average rating
NatureGlitz About 2 years 3 5.0
Developer Reply

Thank you so much for the five stars, we hope you continue to enjoy the app, and our support team is always happy to assist you!

5 / 5 Share
June 2, 2022

The service team is great. The app has help me help my customers to answer question about my products and make some sells.

Store Using app Total reviews Average rating
Full Life Gourmet Bakery Almost 2 years 5 5.0
Developer Reply

Thank you so much for the great feedback! Reach out to us anytime you need help.

5 / 5 Share
May 19, 2022

Their customer service is super quick to respond and solve problems accurately and quickly. I installed this plug-in for each of my stores, which is super easy to use and helpful for my transformation.

Store Using app Total reviews Average rating
Newcome Lashes 41 minutes 3 5.0
Developer Reply

Hi there! Thank you for your kind review :) We're happy to hear that you are enjoying Tidio, and that it supports your business.

5 / 5 Share
May 18, 2022

I use tidio to chat with customers online and it's great! I think it has helped me get back a lot of clients that I might have lost

Store Using app Total reviews Average rating
DisplayModule About 1 hour 3 4.7
Developer Reply

Hi there! Thank you very much for your kind review :) Glad to hear that Tidio is supporting your business. Let us know if you have any questions or ideas!

5 / 5 Share
April 29, 2022

Super App, leicht verständlich und umsetzbar! SUpport ist super nett und antwortet Schnell! sehr zu empfehlen

Store Using app Total reviews Average rating
Evaken About 4 hours 3 5.0
Developer Reply

Hi there! Thank you very much for your kind review :) We really appreciate your feedback, it keeps us motivated to constantly improve Tidio. Let us know if you have any questions or ideas :)

5 / 5 Share
April 27, 2022

we just started using it but are loving the features. It's the second app we have tried and the best so far.

Store Using app Total reviews Average rating
blendSMART About 1 month 2 5.0
Developer Reply

Hi there! Thank you very much for your kind review :) We really appreciate your feedback, it keeps us motivated to constantly improve Tidio. Feel free to reach out in case you need any guidance :)

5 / 5 Share
April 21, 2022

easy to navigate and great customer service (using their chat feature of course :) I appreciate all of their help

Store Using app Total reviews Average rating
Tanglewood Works About 1 year 1 5.0
Developer Reply

Thank you for your kind words! We are glad that you like our product!

5 / 5 Share
April 11, 2022

I am using this app to help my customers get immediate customer support, and get answers right away. The bot chats are easy to edit and very useful!

Store Using app Total reviews Average rating
Organic Vegan Deli 1 day 1 5.0
Developer Reply

Thank you for the kind words! We are glad to hear that your company benefits from using our software!

5 / 5 Share
April 3, 2022

Great integration with our Shopify Store, would definitely recommend to anyone looking for a live chat option.

Store Using app Total reviews Average rating
FraminghamWines 9 months 2 5.0
Developer Reply

Thank you for the lovely review! Thank you for the recommendation and should you need any help just reach out!

5 / 5 Share
March 30, 2022

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Store Using app Total reviews Average rating
Airton.be About 1 hour 1 5.0
Developer Reply

Thank you for your kind words! Should you need help with anything else just simply let us know :)

5 / 5 Share
March 28, 2022

Great solution... for the money... even better! Compared many other options - ranging from 2-50K a month - minimal differences.

Store Using app Total reviews Average rating
Saint Javelin 16 days 6 4.5
Developer Reply

Thank you for the Review! Great to hear you find our offer worth the price!

5 / 5 Share
March 24, 2022

I love the app! I paid for 10k visitors per month and my conversion rate go from 1.4 to 4.8 !! This is amazing and making me a lot of money automatically! The app has great functionalities which can drive you more money on the end of the day! Thanks again!

Store Using app Total reviews Average rating
shlio-bg.com Over 1 year 6 5.0
Developer Reply

Thank you for your honest review! We are really glad that you can scale your business with our help!

5 / 5 Share
March 21, 2022

It's been great so far. I have connected with a couple of prospective customers. It looks professional compared to other standard chat platforms. Very good customer support too!

Store Using app Total reviews Average rating
Greal 7 days 5 5.0
Developer Reply

Thank you, we are glad to hear that you have already gathered some leads! If you happen to have any further questions, you know where to find us!

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