Tidio: AI Chatbot & Live Chat for Shopify

Tidio: AI Chatbot & Live Chat

AI agent for sales and support. Live chat, email, social...
Rating
4.8
Feedback
1,345
Reviews
Chart
#402
Shopify

All reviews

5 / 5 Share
May 29, 2026

Love it very practical

Store Using app Total reviews Average rating
Hautglenz.de 21 days 1 5.0
Developer Reply

Thank you so much for your review!

5 / 5 Share
May 29, 2026

Great app that's makes it easier to assist my customers live on the web.

Store Using app Total reviews Average rating
1999 THE STUDIO 7 months 2 5.0
Developer Reply

Thank you a lot for taking your time and leaving the review!

5 / 5 Share
May 29, 2026

Really good chat bot

Store Using app Total reviews Average rating
Technically Stable 9 days 14 5.0
Developer Reply

Thank you for the 5-star review!

5 / 5 Share
May 29, 2026

Great implementation to have questions about our products answered quicker. AI chatbot is easy trainable and the whole system is very understandable. Great Customer support at their end as well.

Store Using app Total reviews Average rating
JZ Recording Equipment 15 days 4 5.0
Developer Reply

Your review made our day, our Support Team do their best to provide timely and accurate responses, which makes it easier to use Tidio effectively.

5 / 5 Share
May 28, 2026

The best AI chatbot

Store Using app Total reviews Average rating
Primacol.com Over 2 years 2 5.0
Developer Reply

Thank you so much for your amazing feedback!

5 / 5 Share
May 27, 2026

Great user interface and the features are exactly what we need to run an international website with multiple languages.

Store Using app Total reviews Average rating
HIDE Access & Skimmer Covers About 1 year 4 5.0
Developer Reply

Thank you a lot for the 5-star review!

5 / 5 Share
May 27, 2026

So far so good. It's been great to be able to get questions answered on our behalf given our limitations around live customers service staff.

Store Using app Total reviews Average rating
Coils to Locs 5 months 2 5.0
Developer Reply

Thank you, we're happy to know Tidio helps with your daily tasks.

5 / 5 Share
May 25, 2026

Tidio combines live chat, chatbots, and a basic helpdesk/ticketing system into one interface that’s designed for support and sales teams. It offers prebuilt chatbot templates, a visual flow builder, and Lyro, an AI chatbot that can answer common questions from your knowledge base.

Store Using app Total reviews Average rating
Infinite Recreation Over 1 year 1 5.0
Developer Reply

Thanks a lot for sharing, we're thrilled to see how useful you find Tidio.

5 / 5 Share
May 22, 2026

Very good!

Store Using app Total reviews Average rating
LIFEART 4 months 2 5.0
Developer Reply

Thank you a lot for your review :-)

5 / 5 Share
May 22, 2026

La migliore chat in circolazione su Shopify. Insostituibile

Store Using app Total reviews Average rating
AB Parts Marketplace About 2 months 2 4.5
Developer Reply

Your review made our day. We appreciate it so much!

5 / 5 Share
May 21, 2026

Nice app

Store Using app Total reviews Average rating
CzystyStyl About 2 hours 2 5.0
Developer Reply

Thank you for the review!

5 / 5 Share
June 11, 2026

We were nervous about adding a different chatbot because we'd tried other tools that felt clunky, but this one was easy from day one. Our whole team picked it up fast and our customers seem to actually like chatting with it.

Store Using app Total reviews Average rating
VEXAN® About 2 months 2 4.5
Developer Reply

Thank you for your review, if there is anything we may upgrade, let us know!

5 / 5 Share
May 19, 2026

Very intelligent ai

Store Using app Total reviews Average rating
Honey Biotics 2 months 2 5.0
Developer Reply

Thank you a lot for the 5-star review!

5 / 5 Share
May 19, 2026

Store Using app Total reviews Average rating
Breezy Stove Over 1 year 2 5.0
Developer Reply

Thank you so much for the 5-star review!

5 / 5 Share
May 19, 2026

Easy to use, Fast and reliable!

Store Using app Total reviews Average rating
Jack & King's About 2 months 5 5.0
Developer Reply

We love your review about Tidio!

5 / 5 Share
May 19, 2026

Love this app. Fast and quick to chat with customers.

Store Using app Total reviews Average rating
vinci cashmere Almost 3 years 2 5.0
Developer Reply

We appreciate your kind words!

5 / 5 Share
May 18, 2026

Store Using app Total reviews Average rating
Alike Pottery Studio Over 2 years 11 5.0
Developer Reply

Thank you very much!

5 / 5 Share
May 17, 2026

good for me. Easy to use

Store Using app Total reviews Average rating
Roanbloom About 1 month 2 5.0
5 / 5 Share
May 16, 2026

GOOD

Store Using app Total reviews Average rating
GamerZone 15 days 2 5.0
Developer Reply

Thank you very much for the 5-star review!

5 / 5 Share
May 16, 2026

Tidio ease of setup and customization is excellent. Chatbot is non-intrusive for browsing customers yet ready to provide specific information and products as requested. Top-tier support especially for eCommerce business like ours.

Store Using app Total reviews Average rating
Gaming Haven 29 days 1 5.0
Developer Reply

Thank you so much for the review! 🌟 We’re really happy to hear you had a great experience with Tidio

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