Tidio ‑ Live Chat & AI Chatbot
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Rating
4.7
feedback
1,098
chart
#148
All reviews
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Oct. 13, 2025
Tidio is learning constantly and improving. In the first few weeks we needed to follow and step in a few times, but now, after 3 months - it is handling all the customer service on its own! It is amazing how much time and stress it takes off!
Thank you so much! 💙 We’re thrilled to hear Tidio is now handling your customer service smoothly and saving you time — that’s exactly what we aim for!
Oct. 13, 2025
Love this App so much!!!
Thank you so much for your kind words!
Oct. 13, 2025
Application très utile au quotidien pour gérer le SAV est l'outil IA est d'une qualité rarement vu ailleurs.
Thank you very much for rating Tidio!
Oct. 12, 2025
Tried 3 different CS softwares, this is the best so far
Thank you so much for your review! It's great to know that you have chosen Tidio over other apps.
Oct. 10, 2025
Me encanta esta aplicacion! La tasa de conversion es alucinante!!
Thank you so much for your kind words! It's great to know that you are loving the app, and the conversion rate is so good.
Oct. 10, 2025
Good app easy to setup and lots of options for setting up conversation flows only thing i would like to see an improvment for is to notify via email faster once the bot get stuck or if the user askes to speak to a human
Thank you so much for sharing your feedback! 🙏 Currently, Lyro is designed to collect visitor details and automatically hand off conversations to live chat or ticket when a user asks to speak with a human. We’ve reached out to review your case and make sure everything is working as expected. Your input really helps us improve Lyro’s responsiveness for future updates! 💙
Oct. 10, 2025
Thanks so much for the review! We really appreciate your support and are glad to know you’re enjoying Tidio! 💙
Oct. 9, 2025
Great so far. I really like the app
Thank you very much for your review! We're happy to hear that you're enjoying Tidio so far.
Oct. 7, 2025
Very useful
Thank you so much for your kind review! It's great to know that you find Tidio very useful.
Oct. 6, 2025
Works great!
Thank you very much for your kind review! It's great to know that Tidio works great for you.
Oct. 6, 2025
Training the Lyro Agent is very simply. I used Chat GPT to help create the .csv file for FAQ's for our business in the required format and asked Chat GPT to go wide on certain keywords we were using to describe our porducts and vehciles that we make our products for i.e. colloquial names of vehicle models. It has worked fantastically well on chat.
Thanks so much for the awesome feedback! 🙌 We’re really glad to hear Lyro is working so well for you.
Oct. 6, 2025
Very useful. i run this store for a client and it has helped with customer service massively
That’s awesome to hear! 🎉 We love knowing Tidio is making a real difference for you and your clients.
Oct. 5, 2025
TIDIO has been very easy to use and dynamic! We love it and it is helping us and our customers!
Thank you so much for your kind words! We're thrilled to hear that you love Tidio, and that it helps you and your customers.
Oct. 5, 2025
We have been using Tidio for 5 years. It has generated us 1000's of dollars in returns and we love the ease of use.
Thank you so much for posting your review! It's fantastic to know that you've been with us for so long, and that Tidio generated such a great income for your business.
Oct. 4, 2025
Tidio has been very helpful for our business and has been exactly what we needed to stay on top of customer inquiries in real time and provide the best service possible.
Thank you so much for your kind review! It's great to know that Tidio is a perfect fit for your needs.
Oct. 3, 2025
Best live chat app ever.
Thank you so much for rating Tidio!