Tidio ‑ Live Chat & AI Chatbot for Shopify

Tidio ‑ Live Chat & AI Chatbot

Help shoppers instantly with live chat and AI-powered support.
Rating
4.8
Feedback
1,240
Reviews
Chart
#267
Shopify

All reviews

5 / 5 Share
May 1, 2026

User friendly, the support is very fast and professional

Store Using app Total reviews Average rating
NUE Professional 15 days 6 5.0
Developer Reply

We appreciate your kind words :-)

5 / 5 Share
April 30, 2026

Tidio's automation feature is by far the best I've used.

Store Using app Total reviews Average rating
Developer Reply

Thank you for the 5-star review and amazing feedback!

5 / 5 Share
April 30, 2026

has been super helpful with my small business. especially tricky questions or enev questions i never thought people would ask

Store Using app Total reviews Average rating
Saxon Kent 16 days 1 5.0
Developer Reply

We're so happy that Tidio helps you with your daily tasks!

5 / 5 Share
April 29, 2026

Easy to setup. Good!

Store Using app Total reviews Average rating
JOYAJOY Limited 22 days 1 5.0
Developer Reply

Thank you for the 5-star review!

5 / 5 Share
April 27, 2026

Amazing product!

Store Using app Total reviews Average rating
Paws and Purrz About 2 months 1 5.0
Developer Reply

Thank you! We truly your feedback and are happy you've had a good experience.

5 / 5 Share
April 27, 2026

It's a very good app to help customers.

Store Using app Total reviews Average rating
GLOWAGE About 1 month 1 5.0
5 / 5 Share
April 24, 2026

Tidio has completely transformed my customer support by allowing me to engage with visitors in real time through an incredibly intuitive interface. The automation features save my team hours of manual work every week, keeping our response times impressively low. I can provide even more tailored advice on optimizing these automation flows within Ace Browser where I have access to advanced model analysis.

Store Using app Total reviews Average rating
Sewingmachinesplus.com 5 months 3 5.0
Developer Reply

We appreciate the review you left for Tidio!

5 / 5 Share
April 23, 2026

The Tidio Chatbot is very easy to setup and work with. We are just getting started with it but so far we love the way it works and responds. This will certainly be very helpfull for our customers and boost our conversion rates as well. Thanks

Store Using app Total reviews Average rating
Developer Reply

That’s fantastic to hear! In case you need any help, our Support is there to assist.

5 / 5 Share
April 23, 2026

After trying many chatbot and email helpdesk options, Tidio is by far the best and most intuitive tool on the market. They know their user and how to create tools that make the users work life easier.

Store Using app Total reviews Average rating
Mark Your Moment 15 days 2 3.0
Developer Reply

We’re truly delighted to hear that Tidio has made your work life easier and that you find our tool intuitive. Your feedback means the world to us—it’s what drives us to keep improving and innovating.

5 / 5 Share
April 22, 2026

Muito fácil de usar e o suporte sempre foi rápido e solícito. Recomendo

Store Using app Total reviews Average rating
Ekomat Yoga 16 days 4 5.0
Developer Reply

Thank you very much for the 5-star review!

5 / 5 Share
April 21, 2026

I like the app. Just need time to train it properly and add questions from customers. A bit pricing for the Lyro chats though.

Store Using app Total reviews Average rating
Decade Awards About 1 month 2 4.5
Developer Reply

Thank you so much for the 5-star review!

5 / 5 Share
April 20, 2026

Great app

Store Using app Total reviews Average rating
Solo Scrubs About 1 year 2 5.0
Developer Reply

Thank you for your rating! We will be here if you need help with anything.

5 / 5 Share
April 18, 2026

Absolutely Amazing AI ChatBot App I Have Used.

Store Using app Total reviews Average rating
Prints By Beau 4 months 1 5.0
Developer Reply

Thank you for the review, we're thrilled with your kind words about Lyro!

5 / 5 Share
April 17, 2026

Love Tidio great for communication with the customers

Store Using app Total reviews Average rating
TREC.CO.UK Over 3 years 1 5.0
Developer Reply

Thank you so much! We really appreciate your support—don’t hesitate to reach out if you ever need anything 🙂

5 / 5 Share
April 16, 2026

Found this app very easy to set up. Love that we can directly see the attribution from Tidio towards sales.

Store Using app Total reviews Average rating
Surefit 9 days 2 5.0
Developer Reply

Your review made our day :-)

5 / 5 Share
April 16, 2026

So Easy to use, recommend

Store Using app Total reviews Average rating
Luxuriously Zen 2 months 1 5.0
Developer Reply

Thank you for your kind words!

5 / 5 Share
April 16, 2026

Best app we've used on our store!

Store Using app Total reviews Average rating
The Plant Firm About 3 years 2 5.0
Developer Reply

We appreciate you taking the time to leave us the 5-star review!

5 / 5 Share
April 15, 2026

Awesome!

Store Using app Total reviews Average rating
Romcarts 10 months 1 5.0
Developer Reply

Thank you for the 5-star review, much appreciated! 💙

5 / 5 Share
April 15, 2026

Store Using app Total reviews Average rating
Casagear 15 days 2 5.0
Developer Reply

Thanks for taking the time to rate us! 💙💚 It means a lot to us. Don’t hesitate to reach out if there’s anything we can assist you with.

5 / 5 Share
April 15, 2026

Tidio est vraiment complet et la version gratuite permet de bien découvrir la platforme ! Je pense que je gagne 1h/semaine de traitement SAV avec cet outil

Store Using app Total reviews Average rating
Neutraliz 15 days 2 5.0
Developer Reply

Thank you so much for the review! 💙 We really appreciate your support. If you ever need anything, we’re here to help.

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