Tidio ‑ Live Chat & AI Chatbot
Help shoppers instantly with live chat and AI-powered support.
Rating
4.7
feedback
1,238
chart
#79
All reviews
Review RSS Feed
March 13, 2026
Thanks so much! If you ever need help getting even more out of Tidio, feel free to reach out — we're always here to help 💙
March 11, 2026
Tidio is AWESOME-- game changer for our customer service experience and overall efficiency!
Your review truly made our day!
March 11, 2026
Amazing chat bot, super helpful! Sales are steadily increasing.
Thank you so much for the great feedback! We're really happy to hear Tidio is helping your business grow and boost sales 💙.
March 10, 2026
Works amazingly and has the exact tools you need. Easy to use.
Thank you a lot for the review!
May 25, 2026
I am just starting with Tidio, but the logical reasoning of how things are setup in the app settings makes it very easy to fine tune based on my needs. I love the app and i am sure i will go upgrading it as much as my business grows. Thank you :)
Thank you for your kind words!
March 8, 2026
This thing is unreal. It really learns well and helps a lot of my customers!
Thank you so much - knowing Tidio is really useful for your everyday work is rewarding :-)
March 7, 2026
Cuento con el chat bot y ha sido muy bueno para responder las dudas de los clientes que visitan la tienda en línea, además puedo administrar los mensajes de las redes sociales.
¡Muchas gracias!
March 6, 2026
It's a great app!
Thank you very much for the 5-star review!
March 3, 2026
I've been using this app for a bit time, it's very good, it helps my customer. Thanks developers for making this app!
March 3, 2026
Its great to have good conversations with our customers. very quick and easy to use
Thank you so much for the 5-star review! :-)
March 11, 2026
I'm currently using free trial, but I can share my experience based on the 6 days I have been using Tidio. 1) The setup is incredibly easy - just install the app and it's almost ready to go. It took me just a few minutes to configure appearance, colors, etc. 2) The AI Chatbot is useful for clients and good at recommending products
Thank you so much for sharing your experience! We’re really glad to hear it’s been a positive start for you. If you’d like any tips to get even more out of it, or need help optimizing anything, we’re always here to support you.
Feb. 27, 2026
The app is very organized and has great guidance on setting up everything in the beginning. There is a lot to learn, but Tidio had a lot of automatic features that sped up the process.
Thank you so much for the 5-star review!
Feb. 27, 2026
Tolle App! Alles funktioniert tadellos. Ich kann Tidio nur wärmstens empfehlen!
Thank you so much for your support! 💙
Feb. 27, 2026
A real time saver for me. I was using the Shopify chat, but Tidio responds to 90% + of chats without me needing to get involved.
We’re so glad Tidio is helping your team. That’s exactly what we aim for 💚
Feb. 26, 2026
absolutely love it and will continue use it as our main customer support tool
Thank you so much for your trust! 💙 We truly appreciate your support — we’ll keep working hard to deliver the best experience possible!
Feb. 24, 2026
A mi me ha funcionado bastante, pude automatizar las preguntas más frecuentes y me liberó de bastante tiempo para poder dedicarlo a otras tareas
Thank you for the review, satisfaction of our customers is our top priority!
Feb. 23, 2026
Really helps with good customer support.
We’re thrilled to hear that our customer support made a positive difference for you. Your satisfaction is our top priority, and we’re always here to help!