Tidio ‑ Live Chat & AI Chatbot for Shopify

Tidio ‑ Live Chat & AI Chatbot

Help shoppers instantly with live chat and AI-powered support.
Rating
4.8
Feedback
1,240
Reviews
Chart
#267
Shopify

All reviews

5 / 5 Share
March 23, 2026

I am absolutely amazed by the AI Lyro Chatbot. We have a complex product line, and customers require their products to fit within our packaging and ask a lot of "will this fit" size questions. Lyro has handled these questions accurately and provided instant product suggestions, resulting in customers placing orders. Before this, a customer would have to wait for us to research sizes and write them back hours later. All of this was done simply by Tidio connecting to our Shopify account.

Store Using app Total reviews Average rating
Box & Wrap 15 days 2 5.0
Developer Reply

Your review truly made our day -- knowing Lyro is increasing your sales is rewarding :-)

5 / 5 Share
March 17, 2026

Very versatile, includes a lot of features and we can integrate many apps in their portal. They have a lot of integrations too and it's easy to use.

Store Using app Total reviews Average rating
Squeeze De Citron 15 days 4 5.0
Developer Reply

Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a seamless and stress-free experience with Tidio!

5 / 5 Share
March 16, 2026

Tidio hat mir geholfen, viele Kunden zu halten, wodurch ich mehr Möglichkeiten hatte, mehr europäische Familien, Hotels, Apartments und Restaurants zu bedienen.

Store Using app Total reviews Average rating
BTTO About 4 years 4 5.0
Developer Reply

Vielen Dank :-)

5 / 5 Share
March 24, 2026

Great AI functionality.

Store Using app Total reviews Average rating
Developer Reply

Thank you so much for the 5-star review!

5 / 5 Share
March 16, 2026

dopo aver provato diverse app sono tornata con tidio è quella più completa!!

Store Using app Total reviews Average rating
Helis Brain About 3 years 8 5.0
Developer Reply

Grazie mille!

5 / 5 Share
March 15, 2026

Easy to use and excellent copy produced. Recommend.

Store Using app Total reviews Average rating
Mimi Blankets 3 months 8 5.0
Developer Reply

Thank you so much for your kind words and for taking the time to leave a review!

5 / 5 Share
March 13, 2026

Me ha sorprendido por la facilidad de poner en producción. LLevamos 2 semanas y estamos encantados

Store Using app Total reviews Average rating
AMIX STORE 22 days 2 5.0
5 / 5 Share
March 13, 2026

Store Using app Total reviews Average rating
MyMROmarts About 1 year 1 5.0
Developer Reply

Thanks so much! If you ever need help getting even more out of Tidio, feel free to reach out — we're always here to help 💙

5 / 5 Share
March 11, 2026

Tidio is AWESOME-- game changer for our customer service experience and overall efficiency!

Store Using app Total reviews Average rating
Champ Camp Swag Shack 3 months 1 5.0
Developer Reply

Your review truly made our day!

5 / 5 Share
March 11, 2026

Store Using app Total reviews Average rating
VentDepot Inc Over 5 years 1 5.0
Developer Reply

Thank you, we're grateful for the 5-star review!

5 / 5 Share
March 11, 2026

Amazing chat bot, super helpful! Sales are steadily increasing.

Store Using app Total reviews Average rating
The Helix Shop 9 months 3 5.0
Developer Reply

Thank you so much for the great feedback! We're really happy to hear Tidio is helping your business grow and boost sales 💙.

5 / 5 Share
March 10, 2026

Works amazingly and has the exact tools you need. Easy to use.

Store Using app Total reviews Average rating
Daily 19 days 4 4.8
Developer Reply

Thank you a lot for the review!

5 / 5 Share
May 25, 2026

I am just starting with Tidio, but the logical reasoning of how things are setup in the app settings makes it very easy to fine tune based on my needs. I love the app and i am sure i will go upgrading it as much as my business grows. Thank you :)

Store Using app Total reviews Average rating
MicroGlow Skincare 5 months 4 5.0
Developer Reply

Thank you for your kind words!

5 / 5 Share
March 8, 2026

This thing is unreal. It really learns well and helps a lot of my customers!

Store Using app Total reviews Average rating
Developer Reply

Thank you so much - knowing Tidio is really useful for your everyday work is rewarding :-)

5 / 5 Share
March 8, 2026

Store Using app Total reviews Average rating
Ming Bloome & Co 1 5.0
5 / 5 Share
March 6, 2026

Store Using app Total reviews Average rating
Game Room Spot Over 5 years 2 5.0
Developer Reply

Thank you for leaving us the review!

5 / 5 Share
March 6, 2026

It's a great app!

Store Using app Total reviews Average rating
Playmate Adult Store Over 1 year 1 5.0
Developer Reply

Thank you very much for the 5-star review!

5 / 5 Share
March 3, 2026

Its great to have good conversations with our customers. very quick and easy to use

Store Using app Total reviews Average rating
Urban Optics 17 days 1 5.0
Developer Reply

Thank you so much for the 5-star review! :-)

5 / 5 Share
March 11, 2026

I'm currently using free trial, but I can share my experience based on the 6 days I have been using Tidio. 1) The setup is incredibly easy - just install the app and it's almost ready to go. It took me just a few minutes to configure appearance, colors, etc. 2) The AI Chatbot is useful for clients and good at recommending products

Store Using app Total reviews Average rating
COBI Official Store 16 days 1 5.0
Developer Reply

Thank you so much for sharing your experience! We’re really glad to hear it’s been a positive start for you. If you’d like any tips to get even more out of it, or need help optimizing anything, we’re always here to support you.

5 / 5 Share
Feb. 27, 2026

The app is very organized and has great guidance on setting up everything in the beginning. There is a lot to learn, but Tidio had a lot of automatic features that sped up the process.

Store Using app Total reviews Average rating
Roam Ready Roadgear 25 days 1 5.0
Developer Reply

Thank you so much for the 5-star review!

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