Tidio ‑ Live Chat & AI Chatbot
Offer instant support with chatbot and live chat interactions.
Rating
4.7
feedback
1,142
chart
#120
All reviews
Review RSS Feed
Oct. 24, 2025
The AI is actually getting pretty good at answering customer questions. This has been a huge help in freeing our team up to focus on the more important customer questions.
That’s great to hear! 🙌 We’re glad Lyro is helping your team focus on what matters most. Thanks for sharing your experience! 💙
Oct. 23, 2025
The AI chatbot has completely transformed how I handle customer service, it responds instantly, helps customers find what they need, and solves issues even when I’m away. It’s freed up so much of my time, letting me focus on actually growing my business instead of being tied to support messages all day. If you’re running an online store, Tidio’s automation is worth every penny, it feels like having a full-time team member who never sleeps.
Thank you so much for your kind words! 💙 Your success means a lot to us! 🚀
Oct. 23, 2025
Great app and really improved upselling and also the customer interaction element that you can't always achieve with every customer. Not a big review writer but would highly recommend the app, even more so if you utilise all of the flow options.
Thank you do much for your kind review! It's great to know that Tidio helped improve your business, both in upselling and customer support areas.
Oct. 22, 2025
I’m just getting started with Tidio, and the feature set already looks tremendous for my business. As a small operation, I can’t afford a lot of staff, and Tidio lets me take chat to a whole new level compared with Birdeye. I’ve built topic-based flows that deliver the information my visitors are looking for—no human needed. When an answer is elusive, the conversation automatically escalates to live chat or forwards to my email so I can follow up and close the loop. General questions are answered quickly by pulling relevant details from my website, and the replies read naturally—clear and human, not robotic. I’m looking forward to the impact on labor savings, higher conversions, and better customer satisfaction.
Thank you for this detailed review - it made our day!
Oct. 22, 2025
Tidio is great! We are a small business and it gets the job done with we need as far as communicating with the customer. I would definitely recommend to another business :)!
Thank you so much for this great review!
Oct. 22, 2025
Zeer tevreden over Tidio.
Thank you so much for your kind review!
Oct. 21, 2025
Great platform with an excellent app — much better compared to other competitors.
Thank you for the feedback! It’s rewarding to hear :-)
Oct. 19, 2025
Tidio is saving us a lot of time. Still some figuring out and configuring, but it's a very powerful tool for us.
Thank you so much for sharing your experience! We know that getting everything configured just right can take a little time, so please don’t hesitate to reach out if you need any help or have questions along the way.
Oct. 19, 2025
Excellent application. I recommend it to everyone who wants to try
Thank you very much for this great feedback :-)
Oct. 19, 2025
Great tool
Thank you so much for your kind words! We’re thrilled to hear you find our tool helpful.
Oct. 19, 2025
This App has been an amazing time a savour as a solo buiness owner in supporting me with my customers.
Oct. 16, 2025
Great app! very useful
Thank you so much! We appreciate your feedback.
Oct. 16, 2025
super
So glad to hear you’re loving Tidio! 💚 It’s awesome to know you’re enjoying the experience!
Oct. 16, 2025
GREAT APP
Thank you for sharing your positive experience! — we’re always here to make things easier and better for you.
Oct. 15, 2025
A great app overall. Reduced a lot of the redundant work we did.
Thank you for the amazing feedback!
Oct. 15, 2025
Great, this really help us communicate fast with our customers and helps increase online sales
Thank you very much for the 5-star review!