TikTok

March 31, 2023

Es wird ständig Geld von meinem PayPal abgebucht, ich komme nicht mehr in mein account rein. ich habe das jetzt gelöscht und hoffe es wird kein Geld mehr abgebucht.

March 29, 2023

First it too complicated to integrate. Once you get it going and you launch your first ad campaign and say you want to cancel that ad to change things up TIKTOK has made it so difficult to find the "cancel button". As a matter of fact I still haven't figured it out and I have been looking now for 10 minutes. You will have better luck finding Amazon's customer service number.

March 2, 2023

It's my first-time contract with TikTok management to advertise my products on TikTok. I hope for the best and high-volume Sale.

Jan. 30, 2023

not certain yet. Trying to figure all of this out currently. Send help and better instructions. thanks

Dec. 14, 2022

There are some BIG limitations of this app. Firstly (and most importantly), you can only link one Shopify Shop to an Ad Account - which causes big headaches if you've got multiple stores (for example, one per country). By contrast, Meta lets you connect multiple Stores to a catalogue and select which markets they are for; which is a far superior solution than having to make lots of catalogues and ad accounts. Secondly, there is no longer any support for TikTok Shop (i.e. users being able to buy directly inside the TikTok app). This integration was the only way that TTS made sense as a proposition, otherwise it's an incredibly manual and slow process and as a result it's not worth enabling. Again, this is a feature that Meta's Shopify app offers. Lastly, TikTok doesn't support Supplementary Feeds - so if you wanted to add any additional information (custom labels, alt images etc) then it all has to be directly added to your Shopify - as you won't be able to add any further info within TikTok. This is a feature that, once again, Meta (and Google) offer in their integrations. Hopefully they address these issues in the future, but in the meantime the app needs a lot of work to bring it into parity with their competitors.

Nov. 14, 2022

I also encountered this problem during the installation, how to solve it?{"msg": "success", "code": 0, "data": "AUTH_FAILED", "extra": {}}

Nov. 14, 2022

Getting error when installing. {"msg": "success", "code": 0, "data": "AUTH_FAILED", "extra": {}}. Could someone look at this and let me know.

Nov. 2, 2022

Unable to add a payment method. The payment was unsuccessful due to an abnormality. Please try again or use another payment method.

Oct. 20, 2022

To be honest, I am not very pleased with this app and tiktok overall ad account review process. See below for Ad Account ID that are currently impacted. I am hoping tiktok can review these ad accounts thoroughly and resolve it as I have been following up for almost 1 week now without a resolution. ID: 7057565626537082882 ID: 7067601725112303618 Hoping someone senior can look into this and help me fix it.

Oct. 15, 2022

non è facile da utilizzare, ho speso tanti soldi ma senza nessun risultato, non ho chiuso nemmeno una vendita. e nessun supporto in italiano che può aiutarmi.

July 29, 2022

Difficult to use. £200 free ad credit was being emailed but have yet to implement. Customer service difficult, creating ads difficult and kept failing too. Overall this is not a pleasant interface to work with and even submitting a support ticket was harder than it should be.

May 11, 2022

Mi Tienda es en Espanol, pero esta localizada en Estados unidos y me dice que no puede configurar la tienda y no veo ninguna solucion, porque todo esta correcto

Sept. 26, 2021

Won't let me connect to my business profile I created in the app. I don't need a separate one for Shopify???

July 2, 2021

It is not supported for existing tiktok account (not business nor ads) to link with this app. If you already have tiktok account and have built up audiences, then you will have to start from scratch. This app is only for someone doesn't have tiktok account.

May 9, 2021

more expensive than FB at 20 bucks a day and you don't get target audiences. app couldn't be found on my Shopify app page. traffic I got was minimal. very difficult to find app to stop the ad.