Track123 Order Tracking
Track123 - Track & Upsell - Order Tracking App for...
Rating
4.9
feedback
1,341
chart
#19
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June 21, 2023
UPDATE: The issue has been resolved now and everything works as expected. Alex reached out to me and after I installed the app again, the issue is gone. I must say the experience with customer service has been improved as well and five stars are well-deserved! INITIAL REVIEW: I couldn't get my tracking page to be translated, although I did set everything up properly. When I messaged the support to see where the problem is, I didn't receive the response until the next day, and when I replied within 30 minutes, they were already offline. I get the lack of staff (probably), but the customers shouldn't wait that long to get an answer while they have an issue on their website. Other than that, the app worked good for me, but the missing translation and lack of customer service was a dealbreaker for me. If you don't have multiple languages on your store, I think this app is a great solution.
Hi, We sincerely apologize for the delay in our response. We are experiencing a high volume of inquiries, which led to the delay in addressing your concerns promptly. Regarding the translation issue you encountered with the tracking page, we would like to assure you that Track123 can be customized to support multiple languages to cater to your multilingual store. We would like to assure you that we take this matter seriously, and we are committed to investigating the reason behind the untimely translation. I have reached out to you to gather more information. Could you please respond to my message so that we can address the matter promptly and provide a resolution? Looking forward to your reply. Best regards, Alex
June 19, 2023
It is a very smart, very specialized tool. It can timely check the shipping status, making it very convenient for customers to check.
June 19, 2023
Amazing app! This app is the perfect solution for customers to track their orders in real time. With this you can offer a great purchase experience.
June 16, 2023
Allows your customers to look at and track their order, useful for stores to have customer support and notify them the where bouts of their orders.
June 11, 2023
Good app. Really helpful. I liked the app and i think it works well. It's very userful for shopify orders and helps build trust with customers.
June 9, 2023
Great application. Recommend to everyone. Very slick and professional design. No bugs or errors. Thanks for the app.
June 5, 2023
App chiara, semplice da utilizzare con funzioni di personalizzazione uniche per la pagina di tracking. Consigliati sisma
June 4, 2023
I recently started using Track123, and I must say, it has exceeded my expectations. This app has made package tracking a breeze, providing real-time updates and notifications for all my shipments. The intuitive interface makes it incredibly easy to navigate, even for someone like me who is new to package tracking.
June 1, 2023
Amazing Service! Highly recommend Track123 for anyone looking for a tracking service for their dropshipping biz.
May 29, 2023
Works perfectly and fits cleanly into the site! Has all the features needed to have a smooth order tracking process for the consumer.
May 25, 2023
Buena experiencia, muy facil de usar y configurar y la pagina predeterminada muy bonita, pero la asistencia al ciente podria mejorar.
May 25, 2023
Works perfect and translates to every language. Besides it is totally free to use! I would recommend everyone to use Track123
May 22, 2023
Really good tracking app for decom its perfect i love it I can do everything I want and customize it all thanks
May 20, 2023
muy fácil de instalar y usar. El diseño se pueden personar, por lo que puede cambiarlo para que se ajuste al tema de su tienda.
May 18, 2023
A resourceful app to help e-commerce businesses help customers track their order. I would recommend this app to help store owners level up their business and look professional.
May 18, 2023
Really good tracking app. I was impressed when i saw that the app have local curatorial services. Really good not only for dropshipping
May 15, 2023
Best Tracking App for Starters, a simple and easy way for you and your customers to keep track of all orders at the start of your business!
May 12, 2023
This app meets all our current needs. The setup was easy after reading the guides and we haven't had any issues so far.
May 12, 2023
Track123 is a fantastic addition to any Shopify store. Its robust order tracking features simplify the post-purchase process, enhancing customer experience and trust. Real-time updates keep customers informed, reducing anxiety and support queries. Its unique upsell feature, which promotes related products during tracking, is a game-changer. It offers an effective way to increase sales without being intrusive. User-friendly, easy to integrate, and a great ROI tool. Highly recommend!
May 10, 2023
Great customrr service, layout/user friendliness and the best part....it is free ! woop wooop