All reviews

Rating Breakdown

  • 5
    93% (1,322 ratings)
  • 4
    3% (50 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (18 ratings)

Reviews with Text

  • 74% (1,045)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 17, 2022

Track123 has great features and is a much better app than the overpriced alternatives. Highly recommended!

Store

XYRENA

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 15, 2022

Great APP. The customer service agent is very helpful. UI/UX is friendly. Hope lowest cost in the future

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 15, 2022

We are extremely impressed with this tracking tool! The assistant team is incredibly responsive and provides excellent customer service. We highly recommend using this tool for all your tracking needs. It has made a huge difference for our business and has greatly improved our efficiency. Thank you for such a great product!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 15, 2022

Great APP. The customer service agent is very helpful. It can check the logistics status of the order and follow up the abnormal order in time

Using app

23 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 12, 2022

Great app so far! Very easy to use and keep track of all the orders, which again makes customer service easier.

Using app

12 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 7, 2022

I installed Track123 to give it a try, just for order tracking. It works awesome! I wish I knew of this sooner! Then I live chatted with Alex, 2am my time... 4am his time, and he responded right away and even made a couple nice changes on my order tracking page. I was astounded by his customer service! Highly Recommend!

Using app

38 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 29, 2022

Love the app. Very useful to monitor order status and notify customer if there is any issue with the shipment.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 29, 2022

I just set up and it fits all my need. They are some problems when setting up and the customer service help me to solve them quickly! I am really recommend this App

Store

MUNBYN

Using app

About 4 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 28, 2022

Its FREE and works/ looks great. Super easy to install on your store and the dashboard is very easy to navigate.

Using app

About 22 hours

Total reviews

2

Average rating

5.0

4 / 5 Share

Nov. 20, 2022

Its really good but i just dont want to use it at the moment.................................................................

Using app

11 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 17, 2022

Sehr gute App. Einfach installiert und bietet den Überblick, den ein Kunde braucht. Klar sauber und übersichtlich. Danke!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 15, 2022

Se vuoi un'app customizzabile per la pagina tracking del tuo sito, Track123 fa al caso tuo, la consiglio.

Store

Lumina

Using app

16 days

Total reviews

15

Average rating

4.9

5 / 5 Share

Nov. 2, 2022

This has solved many of our problems, tracking orders has been easier and customer experience has improved. Thank you.

Using app

About 1 month

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 1, 2022

Definitely a good app that looks professional. But be careful. The app now claims to be free. But soon you have to pay if you have more than 100 trackings. Https://t.17track.net/ gives 200 trackings for free.

Using app

2 days

Total reviews

19

Average rating

3.9

5 / 5 Share

Oct. 30, 2022

I just wanted to drop a quick note and let you know how much I love your app. I recently switched over from RUSH tracking app and I couldn't be happier. Your app is so user-friendly and easy to navigate. I can't wait to see what new features you come out with in the future! I also wanted to mention that I noticed you will be introducing a paid plan in December. I hope that the pricing won't be too prohibitive, as I would hate to have to switch back to another app. Regardless, I want to thank you for creating such an amazing product and I can't wait to see what else you have in store!

Using app

20 days

Total reviews

15

Average rating

4.5

5 / 5 Share

Oct. 28, 2022

App has been extremely useful for tracking orders and was very easy to integrate into my navigation and is also easy to use with buttons.

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2022

This app has the flexibility to customize tracking page URLs to your preferred ones, and their support team is fast responding and effective.

Using app

4 months

Total reviews

2

Average rating

5.0

4 / 5 Share

Oct. 26, 2022

I find this application is rather intuitive, I strongly recommend it for your E-commerce store. It has a lot of features, I find it great

Using app

About 1 hour

Total reviews

2

Average rating

4.5

2 / 5 Share

Aug. 12, 2025

I'm trying to get someone from customer service to help me. He's been helping me but he's not very responsive. It shows the wrong number of orders I have, it says I have 100 more orders than I actually do and it's eating up my quota. I need HELP NOW! My tracking is not updating.

Using app

3 months

Total reviews

50

Average rating

4.1

Developer Reply

Dear merchant, We are profoundly sorry for the frustration and inconvenience you've experienced. This is not the service we aim to provide, and we fully understand your disappointment. Please know that we take this very seriously. To ensure we address your concerns promptly, we've sent a follow-up email to your registered address with specific support options. Our team is fully committed to resolving this for you. When you have a moment, we’d greatly appreciate if you could check your inbox for our message. We’re here and ready to support you in any way needed. You have our word that we’ll stand by you until you’re completely satisfied. We value your trust and sincerely regret that we’ve fallen short this time. Best regards, Track123 Team

5 / 5 Share

Oct. 21, 2022

Very happy with the level of customization and the efficiency of the tracker! Will save us a lot of time with the customer inquiries about the location of their orders!

Store

Säker

Using app

1 day

Total reviews

8

Average rating

4.0