Trackify Facebook Pixel,TikTok
Trackify: Multiple Facebook Pixel, CAPI & Retargeting Ads
Rating
4.9
feedback
894
chart
#395
All reviews
Rating Breakdown
Review RSS Feed
Nov. 24, 2021
This app is amazing, the support is beyond amazing. It helps me a lot, I use this app to replace others 3 app. Thank you so much
Hi Wayrumble, Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed! -Tanu & The Trackify Support Team
Nov. 22, 2021
Great User Expierience. The support is doing awesome, especially Dylan! A+++ will always use it! So Dylan guided me through the whole process and we set up everything. Every question was ansered in a very very professional way.
Hello, friends at vintagemöbel.de We are happy you had such a great experience! Thank you for leaving us this fantastic review; We are so glad Dylan was able to assist you :-) -Tanu & The Trackify Support Team
Nov. 12, 2021
Dylan was very helpful in setting up Trackify and making sure everything was able to run smoothly. Great service!
Hello, friends at Lotus Flower Studio We are happy you had such a great experience! We are so glad Dylan was able to assist you! we will relay your kudos to Dylan ;-) We wish you and your store all the best :-) -Tanu & The Trackify Support Team
Nov. 12, 2021
I haven't used the app yet as I just had it installed but the support help was good to make sure I've installed everything properly
Hello friends at Petponia We are happy you took the time to write this great review! Thank you! :-) We are glad our support team could assist you! We wish you and your store all the best :-) -Tanu & The Trackify Support Team
Nov. 12, 2021
Great Great Great Support... I would love to recommend it to everyone on the planet. hahaha. But yeah very honest and great people. Super strong technically.
Hello friends at TheBloomCar™ We appreciate you for leaving this awesome review, and we are happy we could assist you! Thank you for this great recommendation :-) -Tanu & The Trackify Support Team
Nov. 11, 2021
This app is trash! It never send the purchase data back to my facebook event manager. So I have wasted my budget to do all the testing. I contacted them many time and they never reply in time. When you finally get a message reply, and you send back message, you need to wait another whole day to get the second reply. The worst customer service ever!
Hello, a friend from Croadstore! Thanks for leaving us a message with your concern. We understand the frustration and annoyance you have gone through when the team has not reached out to you on time but because of the heavy rush they were not able to reach you on time. We are so sorry about what happened here ( It is not normal with our app.) Also, since yesterday there is a widespread issue across the stores from the FB end. The event manager is not showing data for a lot of stores. If there are some issues from the Facebook side, we can't directly solve them. Still, if you need help our team can jump on a quick call so that our best team member can help you out in solving the problem in our control. But we really apologize for not giving you information on the time. Our team member is reaching out in-app chat as well to solve the issue and to have a better understanding. We really want to treat all our customers well and wanted to solve their issues as fast as possible. Once again apologies from our side. Regards Tanu & Trackify Team
Nov. 11, 2021
The app is great and have very good customer service. Dylan was extremely helpful in supporting me set up the pixels for my store. I would recommend this app to everyone.
Hello, friends at SOLID SHOE We are happy you had such a great experience! Thank you for leaving us this fantastic review; We are so glad Dylan was able to assist you :-) We appreciate the high recommendation :-) -Tanu & The Trackify Support Team
Nov. 11, 2021
The support is really top notch. They helped me set up my pixel for screen sharing. Thanks to Dylan for his great help. I am very satisfied
Hello, friends at Zatout.fr We are happy Dylan was able to assist you! :-) Thank you for leaving us this fantastic review! We really appreciate it! -Tanu & The Trackify Support Team
Nov. 10, 2021
Great Support when facing problems, easy and time saving creation of custom audiences, 5/5 would recommend. Support replies fast compared to other apps, in case of doubt they hop on a call with you to figure out the issue in case you have one. Customer support staff was super friendly and patient. Best regards Appreciate the service -Phil
Hello, friends at Homescaped We are happy you had such a great experience! Thank you for leaving this awesome review. We are happy our support team was able to assist you :-) -Tanu & The Trackify Support Team
Nov. 10, 2021
I had some duplicate pixel events and Trackify's customer support fixed my issue in less than 10 minutes!!!!! I highly recommend this app!
Hello friends at Produce Section Clothing We are happy you had such a great experience! Thank you for leaving this awesome review! We really appreciate the high recommendation :-) -Tanu & The Trackify Support Team
Nov. 8, 2021
Trackify helped me look into a Facebook problem through Screensharing. Very helpful! Thank you very much.
Hello friends at endurancelights We are happy you had such a great experience! Thank you for leaving this fantastic review. We are so glad our support team was able to assist you :-) -Tanu & The Trackify Support Team
Nov. 5, 2021
Dylan helped me on a zoom call to set up my pixel, he checked all events and made sure that everything is working fine. They have the best customer service & by far the best tracking application.
Hello, friends at Fasema Deutschland We are happy you had such a great experience! Thank you for leaving this superb review! We are happy Dylan was such a great help to you! :-) -Tanu & The Trackify Support Team
Nov. 3, 2021
I used this app to have better tracking past ios.14, and it has helped a lot. The customer service is excellent, and always pleased to help. I would recommend it to anyone that wants an affordable solution to pixel tracking. 10/10, thank you!
Hello friends at Cascadebuy Thank you for this great review! We are grateful for awesome customers like you! We are happy our support team was able to assist you :-) We really appreciate the high recommendation :) -Tanu & The Trackify Support Team
Nov. 3, 2021
the customer service is the best. zoom call fixed all issues. Tanmay helped wth the Utm tracking and pixel optimization
Hello, friends at Cervical Traction device. We are happy you had such a great experience! We are happy Tanmay was such a great help to you! :-) -Tanu & The Trackify Support Team
Nov. 1, 2021
Amazing service and on-point tracking. Happy with the service and recommended 100%. If you're going for the traditional pixel setup, don't. Instead, choose Trackify.
Hello friends at Wezora We appreciate this fantastic review! We are happy you had such a great experience! We appreciate the high recommendation :-) -Tanu & The Trackify Support Team
Oct. 29, 2021
Helps with tracking FB ads. Very easy to make custom audiences for LLAs and retargeting. Fantastic Customer Service
Hello to our friends from MindBand Thank you for leaving this awesome review! We appreciate your support and we are glad we could assist! :-) -Tanu & The Trackify Support Team
Oct. 28, 2021
Trackify has allowed me to see my data better. What's excellent about Trackify is that their support is PHENOMENAL. I had the pleasure of being on the call with Dylan, Trackify's support person. He was patient, answered all my questions and left me with a much greater understanding of how Trackify and Facebook works to the detail. Love the support. Thank you so much, Dylan ❤️
Hello friends at Sugar Aura Thank you for leaving this fantastic review! We will let Dylan know that his assistance is greatly appreciated :-) We know you will have a great experience :-) Don't hesitate to reach out to us with any questions you may have -Tanu & The Trackify Support Team
Oct. 28, 2021
Tanmay in customer service jumped in a call with me and helped me solve some major pixel tracking issues I'd been having due to interference from other apps. He went way above and beyond, much appreciated Tanmay!!
Hello friends at 1000 Ways Forward We appreciate this awesome review! We are glad we could help, we will relay your kudos to Tanmay ;-) -Tanu & The Trackify Support Team
Oct. 27, 2021
Great app! Helped me with tracking issues with Facebook. And shoutout to Tanmay for jumping on a call and helping me fix some issues inside my Business Manager.
Hello, friends at Crown Bed UK Thank you for leaving this awesome review. We are happy you had such a great experience! We will let Tanmay know that his assistance is greatly appreciated :-) Tanu & The Trackify Support Team
Oct. 25, 2021
L app ha risolto i miei problemi di deduplicazione e l assistenza addirittura mi ha ricontattato su zoom per risolvere i problemi
Hello, friends at Blacky Pet We are happy you had such a great experience! Thank you for leaving this awesome review. We are happy our support team was able to assist you :-) -Tanu & The Trackify Support Team