All reviews

Rating Breakdown

  • 5
    93% (818 ratings)
  • 4
    2% (16 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (2 ratings)
  • 1
    5% (42 ratings)
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5 / 5 Share

Nov. 3, 2021

the customer service is the best. zoom call fixed all issues. Tanmay helped wth the Utm tracking and pixel optimization

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello, friends at Cervical Traction device. We are happy you had such a great experience! We are happy Tanmay was such a great help to you! :-) -Tanu & The Trackify Support Team

5 / 5 Share

Nov. 1, 2021

Amazing service and on-point tracking. Happy with the service and recommended 100%. If you're going for the traditional pixel setup, don't. Instead, choose Trackify.

Store

Wezora

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Wezora We appreciate this fantastic review! We are happy you had such a great experience! We appreciate the high recommendation :-) -Tanu & The Trackify Support Team

5 / 5 Share

Oct. 29, 2021

Helps with tracking FB ads. Very easy to make custom audiences for LLAs and retargeting. Fantastic Customer Service

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends from MindBand Thank you for leaving this awesome review! We appreciate your support and we are glad we could assist! :-) -Tanu & The Trackify Support Team

5 / 5 Share

Oct. 28, 2021

Trackify has allowed me to see my data better. What's excellent about Trackify is that their support is PHENOMENAL. I had the pleasure of being on the call with Dylan, Trackify's support person. He was patient, answered all my questions and left me with a much greater understanding of how Trackify and Facebook works to the detail. Love the support. Thank you so much, Dylan ❤️

Using app

8 months

Total reviews

2

Average rating

4.5

Developer Reply

Hello friends at Sugar Aura Thank you for leaving this fantastic review! We will let Dylan know that his assistance is greatly appreciated :-) We know you will have a great experience :-) Don't hesitate to reach out to us with any questions you may have -Tanu & The Trackify Support Team

5 / 5 Share

Oct. 28, 2021

Tanmay in customer service jumped in a call with me and helped me solve some major pixel tracking issues I'd been having due to interference from other apps. He went way above and beyond, much appreciated Tanmay!!

Using app

8 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello friends at 1000 Ways Forward We appreciate this awesome review! We are glad we could help, we will relay your kudos to Tanmay ;-) -Tanu & The Trackify Support Team

5 / 5 Share

Oct. 27, 2021

Great app! Helped me with tracking issues with Facebook. And shoutout to Tanmay for jumping on a call and helping me fix some issues inside my Business Manager.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, friends at Crown Bed UK Thank you for leaving this awesome review. We are happy you had such a great experience! We will let Tanmay know that his assistance is greatly appreciated :-) Tanu & The Trackify Support Team

5 / 5 Share

Oct. 25, 2021

L app ha risolto i miei problemi di deduplicazione e l assistenza addirittura mi ha ricontattato su zoom per risolvere i problemi

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, friends at Blacky Pet We are happy you had such a great experience! Thank you for leaving this awesome review. We are happy our support team was able to assist you :-) -Tanu & The Trackify Support Team

5 / 5 Share

Oct. 25, 2021

Powerful App and very helpful customer service !! They answered my questions very fast and find the solution to my problem thank you :)

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at Yala Life We are happy we could assist you! Thank you for your kind words we really appreciate it! :-) -Tanu & The Trackify Support Team

5 / 5 Share

Oct. 25, 2021

Absolutely top-notch support from the app team. They will go to lengths to help you. Highly recommended!

Store

Snookid

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, friends at Snookid We are happy you had such a great experience! Thank you for leaving this awesome review! We really appreciate the high recommendation :-) -Tanu & The Trackify Support Team

2 / 5 Share

Oct. 21, 2021

i used this app for just 10 days normally , yesterday i find the facebook pixel is not installed on my website, then the facebook connect is always off every time i open this app, it is good app if it doesnt have this problem ,

Using app

12 days

Total reviews

16

Average rating

3.6

5 / 5 Share

Oct. 18, 2021

Nice service. Nice app. Nice and fast support! If you want an app to solve your pixel's problems, this is the best!

Store

Gantis

Using app

13 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello, friends at Gantis We are happy you had such a great experience! Thank you for leaving this awesome review. Thank you for this great recommendation :-) Tanu & The Trackify Support Team

5 / 5 Share

Oct. 18, 2021

Testing and hopefully will improve the tracking. Support were a great help Tanmay did a video call with me to walk me through the complete set up.

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello, friends at RetroBros We are happy Tanmay was able to assist you! :-) Thank you for leaving us this fantastic review! We really appreciate it! -Tanu & The Trackify Support Team

5 / 5 Share

Oct. 14, 2021

Great Customer Service, Tanmay helped me were needed and explained me. The app also seems to be great I just installed so I will take a few days to review that, but as for now I give it 5\5. Thank you

Using app

8 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at EyrisPro™ Thank you for leaving this thoughtful review! We appreciate you leaving taking the time out to write this! We are happy Tanmay was able to assist you! :-) --Tanu& The Trackify Support Team

5 / 5 Share

Oct. 13, 2021

best app what i see ! works fine, with good overview nice support nice videos for tutorial and you can make your ads better

Using app

7 days

Total reviews

3

Average rating

3.7

Developer Reply

Hello, friends at Dr-Kopfhoerer We are super happy that the app has been working so well for you! Thank you for leaving us this awesome review; we really appreciate it! :-) -Tanu & The Trackify Support Team

5 / 5 Share

Oct. 13, 2021

The app is good and the team help you to set up and to understand how the app works. The tracking is good aswell.

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at Teva Boutique We are happy you had such a great experience! Thank you for leaving this fantastic review. We are so glad our support team was able to assist you :-) -Tanu & The Trackify Support Team

5 / 5 Share

Oct. 12, 2021

I had a tracking duplication problem (from the FB side) and they hopped on a zoom call with me to get it fixed as I was walked through it. That alone is scarce nowadays. I look forward to some good tracking!!!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at LAZRUS Golf Thank you for leaving this thoughtful review! We appreciate you leaving taking the time out to write this! -Tanu& The Trackify Support Team

5 / 5 Share

Oct. 12, 2021

Awesome! helps me better seeing my purchases i make. the support is perfect jumped on a call with someone he helped me solve my concerns.

Using app

20 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at easylashNL Thank you for this great review! We are grateful for awesome customers like you! We are happy our support team was able to assist you :-) -Tanu & The Trackify Support Team

1 / 5 Share

Oct. 10, 2021

why you are charging 59$ and I just paid the month for 29.99$ I did not ask for any upgrade ? and your support team is OFF no replying. I need solution or refund the money

Store

ATHAMS

Using app

22 days

Total reviews

1

Average rating

1.0

Developer Reply

Hello Ismail! Thanks for leaving us a message with your concern. We understand the frustration and annoyance you have gone through when the team has not reached out to you on time but because of the weekend they were not able to reach you on time. We are so sorry about what happened here ( It is not normal with our app.) Regarding your charges we have deducted only $29.99 as you were on a basic plan and you can check in your statement. And there is no feature of upgrade in current pricing. As I can check you have uninstalled the app on the 10th of Oct, and because of that you are now in our new pricing criteria which are based on Shopify plan-based pricing. Please let me know if you need any more clarifications, we really want to get this sorted for you. But we really apologize for not giving you information on the time. We have also sent you a message please reply to the conversation so that, we can have a better understanding. We really want to treat all our customers well and wanted to solve their issues as fast as possible. Regards Tanu & Trackify Team

5 / 5 Share

Oct. 8, 2021

Very Helpful! I recommend this app for anyone needing additional tracking power! Simple and easy to install!

Using app

About 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Hello friends at LouMuzik.com We appreciate this fantastic review! We are happy you had such a great experience! We appreciate the high recommendation :-) -Tanu & The Trackify Support Team

5 / 5 Share

Oct. 1, 2021

Thanks for the app and support provided. The support team is great, we got on a call and figured out all the issues Thanks a lot, a great app, definitely better than Facebook integration rn!

Store

Loelva

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Loelva We are happy you took the time to write this great review! Thank you! :-) We are glad our support team could assist you! We wish you and your store all the best :-) -Tanu & The Trackify Support Team