Trackify Facebook Pixel,TikTok
Trackify: Multiple Facebook Pixel, CAPI & Retargeting Ads
Rating
4.9
feedback
881
chart
#253
All reviews
Rating Breakdown
Review RSS Feed
Nov. 30, 2021
It really improved my tracking of Facebook ads. It also lets you create custom audiences and lookalike audiences.
Hi, Sweetempo, Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and that it is helping you with tracking Facebook ads. We love having you as a customer and are always here to help your Shopify store succeed! -Tanu & The Trackify Support Team
Nov. 30, 2021
The app is doing very well. I had issues with Facebook statistics, but now everything is ok. The support team is very reliable and fast. Dylan from the support give me all the details I need and check everything in my store to work perfectly. Thanks.
Hi, ProfiGadgets, Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and that it is helping you with resolving the Facebook statistics issue. We are so glad Dylan was able to assist you! we will relay your kudos to Dylan ;-) We love having you as a customer and are always here to help your Shopify store succeed! -Tanu & The Trackify Support Team
Nov. 30, 2021
Extremely helpful with any issues you experience! Communication with the team is always there when you need it.
Hi, Pillow Slidez™, Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and we are happy you had such a great experience! We love having you as a customer and are always here to help your Shopify store succeed! -Tanu & The Trackify Support Team
Nov. 29, 2021
The tech support is seriously lacking. So far, I'm still waiting to complete the setup. My chat support was resumed at 11:13 am this morning and I haven't heard back from my chat support person for over 30 minutes. I'm not sure if they are short staffed, but it's inconvenient on Cyber Monday, when having ads running is dependent on a pixel firing. Not sure if I'll be going past the trial with this one.
Hello, a friend from Holistic Skin Care Aesthetics! Thanks for leaving us a message with your concern. We understand the frustration and annoyance you have gone through when the team has not reached out to you on time but because of the heavy rush they were not able to reach you on time. We are so sorry about what happened here ( It is not normal with our app.) We are always at the forefront to solve any problem that our customers face. Our customer support is always here to help. But we really apologize for not giving you information on the time. We really want to treat all our customers well and wanted to solve their issues as fast as possible. Once again apologies from our side. Regards -Tanu & The Trackify Support Team
Nov. 29, 2021
Great app, it gives more correct information for the pixel than the shopify integrated facebook connection. Great support call as well!
Hi, EnkelKoopjes.nl, Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and that it is helping you to get more correct information. We love having you as a customer and are always here to help your Shopify store succeed! -Tanu & The Trackify Support Team
Nov. 29, 2021
I have been through some apps and solutions in order to get facebook tracking right after ios14. Trackify seems to do the job perfectly with super easy to setup (with video walkthrough) server-side tracking, at a affordable price compared to anything else I have tried. Extra points for super responsive chat support by Sunny. Thanks :D
Hi, Paninisport.no, Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and that it is helping you with tracking after ios14. We love having you as a customer and are always here to help your Shopify store succeed! -Tanu & The Trackify Support Team
Nov. 26, 2021
I used this app to get more accurate data and get around the current iOS issues. Works really well and the support is brilliant!
Hi, Spicely Does It, Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and that it is helping you with more accurate data and ios issues. We love having you as a customer and are always here to help your Shopify store succeed! -Tanu & The Trackify Support Team
Nov. 24, 2021
This app is amazing, the support is beyond amazing. It helps me a lot, I use this app to replace others 3 app. Thank you so much
Hi Wayrumble, Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed! -Tanu & The Trackify Support Team
Nov. 22, 2021
Great User Expierience. The support is doing awesome, especially Dylan! A+++ will always use it! So Dylan guided me through the whole process and we set up everything. Every question was ansered in a very very professional way.
Hello, friends at vintagemöbel.de We are happy you had such a great experience! Thank you for leaving us this fantastic review; We are so glad Dylan was able to assist you :-) -Tanu & The Trackify Support Team
Nov. 12, 2021
Dylan was very helpful in setting up Trackify and making sure everything was able to run smoothly. Great service!
Hello, friends at Lotus Flower Studio We are happy you had such a great experience! We are so glad Dylan was able to assist you! we will relay your kudos to Dylan ;-) We wish you and your store all the best :-) -Tanu & The Trackify Support Team
Nov. 12, 2021
I haven't used the app yet as I just had it installed but the support help was good to make sure I've installed everything properly
Hello friends at Petponia We are happy you took the time to write this great review! Thank you! :-) We are glad our support team could assist you! We wish you and your store all the best :-) -Tanu & The Trackify Support Team
Nov. 12, 2021
Great Great Great Support... I would love to recommend it to everyone on the planet. hahaha. But yeah very honest and great people. Super strong technically.
Hello friends at TheBloomCar™ We appreciate you for leaving this awesome review, and we are happy we could assist you! Thank you for this great recommendation :-) -Tanu & The Trackify Support Team
Nov. 11, 2021
This app is trash! It never send the purchase data back to my facebook event manager. So I have wasted my budget to do all the testing. I contacted them many time and they never reply in time. When you finally get a message reply, and you send back message, you need to wait another whole day to get the second reply. The worst customer service ever!
Hello, a friend from Croadstore! Thanks for leaving us a message with your concern. We understand the frustration and annoyance you have gone through when the team has not reached out to you on time but because of the heavy rush they were not able to reach you on time. We are so sorry about what happened here ( It is not normal with our app.) Also, since yesterday there is a widespread issue across the stores from the FB end. The event manager is not showing data for a lot of stores. If there are some issues from the Facebook side, we can't directly solve them. Still, if you need help our team can jump on a quick call so that our best team member can help you out in solving the problem in our control. But we really apologize for not giving you information on the time. Our team member is reaching out in-app chat as well to solve the issue and to have a better understanding. We really want to treat all our customers well and wanted to solve their issues as fast as possible. Once again apologies from our side. Regards Tanu & Trackify Team
Nov. 11, 2021
The app is great and have very good customer service. Dylan was extremely helpful in supporting me set up the pixels for my store. I would recommend this app to everyone.
Hello, friends at SOLID SHOE We are happy you had such a great experience! Thank you for leaving us this fantastic review; We are so glad Dylan was able to assist you :-) We appreciate the high recommendation :-) -Tanu & The Trackify Support Team
Nov. 11, 2021
The support is really top notch. They helped me set up my pixel for screen sharing. Thanks to Dylan for his great help. I am very satisfied
Hello, friends at Zatout.fr We are happy Dylan was able to assist you! :-) Thank you for leaving us this fantastic review! We really appreciate it! -Tanu & The Trackify Support Team
Nov. 10, 2021
Great Support when facing problems, easy and time saving creation of custom audiences, 5/5 would recommend. Support replies fast compared to other apps, in case of doubt they hop on a call with you to figure out the issue in case you have one. Customer support staff was super friendly and patient. Best regards Appreciate the service -Phil
Hello, friends at Homescaped We are happy you had such a great experience! Thank you for leaving this awesome review. We are happy our support team was able to assist you :-) -Tanu & The Trackify Support Team
Nov. 10, 2021
I had some duplicate pixel events and Trackify's customer support fixed my issue in less than 10 minutes!!!!! I highly recommend this app!
Hello friends at Produce Section Clothing We are happy you had such a great experience! Thank you for leaving this awesome review! We really appreciate the high recommendation :-) -Tanu & The Trackify Support Team
Nov. 8, 2021
Trackify helped me look into a Facebook problem through Screensharing. Very helpful! Thank you very much.
Hello friends at endurancelights We are happy you had such a great experience! Thank you for leaving this fantastic review. We are so glad our support team was able to assist you :-) -Tanu & The Trackify Support Team
Nov. 5, 2021
Dylan helped me on a zoom call to set up my pixel, he checked all events and made sure that everything is working fine. They have the best customer service & by far the best tracking application.
Hello, friends at Fasema Deutschland We are happy you had such a great experience! Thank you for leaving this superb review! We are happy Dylan was such a great help to you! :-) -Tanu & The Trackify Support Team
Nov. 3, 2021
I used this app to have better tracking past ios.14, and it has helped a lot. The customer service is excellent, and always pleased to help. I would recommend it to anyone that wants an affordable solution to pixel tracking. 10/10, thank you!
Hello friends at Cascadebuy Thank you for this great review! We are grateful for awesome customers like you! We are happy our support team was able to assist you :-) We really appreciate the high recommendation :) -Tanu & The Trackify Support Team