Trackify Facebook Pixel,TikTok
Trackify: Multiple Facebook Pixel, CAPI & Retargeting Ads
Rating
4.9
feedback
894
chart
#395
All reviews
Rating Breakdown
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March 14, 2022
I used Trackify because I heard so much about it and because of my situation with Facebook, I needed Trackify to track my ad performance. Not going to lie, I'm not a natural tech-savvy person and the first look at the Trackify layout make my head spin. So I ask for supoort, Just spoke to Deepanjoy, he helped me, now I have some idea what to do. And hopefully with time, I will be a pro with Trackify. This is not just another app, its an essential for me, for my business. And the Trackify team proved they are there to support you all the way.
Hello to our friends at Blitzlilac Thank you so much for taking out the time to leave such a wonderful review. We're delighted to hear that you are enjoying Trackify X and it has become essential to your business. We are glad Deepanjoy could assist you! We sincerely appreciate this honest and thoughtful review. It makes all our hard work worthwhile. We wish you and your store great success!! Cheers, Pushpesh & the Trackify Support Team
March 11, 2022
Perfect support. Very fast response and help. Thank you so much! Love using Trackify, better than Facebook Pixel
Hello to our friends at Betolz Thanks for the awesome review. We're so happy to hear that you are enjoying Trackify X. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Trackify Support Team
March 9, 2022
Great support! Emailed them this morning regarding a sale that was not tracked by their app. Someone contacted me within an hour and fixed the issue.
Hello, friends at lunaressa.com We are happy you had such a great experience! Thank you for leaving us this fantastic review; We are happy our support team was able to assist you! We love having you as a customer and we are always here to help your Shopify store succeed! Tanu & The Trackify Support Team
March 2, 2022
Great support, App show accurate reports. very helpful. We have been using it for several days now, and we see some reports that could help us scale our ads.
Hello to our friends from Almadeloto Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and we are happy you had such a great experience! We love having you as a customer and are always here to help your Shopify store succeed! Tanu & The Trackify Support Team
March 2, 2022
App is great, I had one small issue and they went above and beyond to get it fixed for me. Recommend this app to anyone since the new ios update ruined tracking this is a must have for all ecommerce people.
Hello to our friends from Seek Your Vision Thank you so much for taking out the time to leave such a wonderful review. We are very happy that we were able to assist you. We sincerely appreciate this honest and thoughtful review. It makes all our hard work worthwhile. We wish you and your store great success!! We appreciate the high recommendation. Tanu & The Trackify Support Team
March 1, 2022
Excellent customer service. Dylan really knows his stuff! Highly, highly recommend this app for anyone who wants to optimize their pixel.
Hello, friends at Aoifee Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and we are so glad Dylan was able to assist you! We love having you as a customer and are always here to help your Shopify store succeed! We appreciate the high recommendation. Tanu & The Trackify Support Team
Feb. 28, 2022
Integration with facebook makes custom audience work 10x more efficient and excellent customer service
Hello friends at Bellezza Republic Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed! Tanu & The Trackify Support Team
Feb. 22, 2022
wonderful support team, I had a simple question about the app, they invite me to zoom call to answer all my questions, and the good thing is they checked everything before hanging up. thank you very much guys appreciate it!
Hello to our friends at Smya Thank you for this glowing review. We're so happy to hear that you are enjoying Trackify X and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed! Cheers, Pushpesh & the Trackify Support Team
Feb. 21, 2022
The support team is a nightmare, you can never wait for them to reply. Every time I build a new catalog by tag but couldn't sync to the facebook catalog set.
Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Trackify. I want to extend my sincerest apologies for the negative experience that you had with our customer service. I understand your frustration due to the delay by the team in replying to you. I'm VERY sorry about this, it is not at all what we aim for. We would like to schedule a live call with you so that we can look at the issue and resolve it right away. Can you please check your email and schedule a call at your convenience? With that said, I understand that your concern was not handled properly, and we are going to take corrective steps to ensure that this situation does not repeat itself again. I want to thank you for bringing this issue to our attention. We are always looking for ways to better our service, and your feedback is a valuable part of that process. Regards, Pushpesh & the Trackify Support Team
Feb. 11, 2022
Really useful and practical app for tracking all (or almost all) the event. It features an intuitive control panel, it is full of free content and it offers one of the greatest customer service experiences I have ever tried. Especially, I wanted to thank "Deep" (aka Joy) for calling me and helping me TWICE when I most needed him with almost no delay.
Hello to our friends from Sloffy Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and we are so glad Deep was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! Tanu & The Trackify Support Team
Feb. 10, 2022
So far I enjoy using this app to see data that FB manager doesnt collect or show. Allows me to see what type of action my ads are really getting. Looking forward to seeing how it can help me target my audience better.
Hello friends at Ash Herrera Jewelry Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and we are happy you had such a great experience! We love having you as a customer and are always here to help your Shopify store succeed! Tanu & The Trackify Support Team
Feb. 10, 2022
Ich liebe die App! Der Support ist auch wirklich gut. Also falls Fragen enstehen, dann einfach nur nachfragen!
Hallo an unsere Freunde von Wamula™ Vielen Dank, dass Sie sich die Zeit genommen haben, eine so wundervolle Bewertung abzugeben. Wir freuen uns, dass unser Support-Team Ihnen helfen konnte! Wir lieben es, Sie als Kunden zu haben und sind immer hier, um Ihrem Shopify-Shop zum Erfolg zu verhelfen! Tanu and The Trackify-Support-Team
Feb. 4, 2022
Customer Service is great. Dylan helped me through every step on setting up the app and troubleshooting my Facebook Pixel.
Hello, friends at BunkerLess Golf™ We are happy you had such a great experience! We are so glad Dylan was able to assist you! we will relay your kudos to Dylan. We wish you and your store all the best! Tanu & The Trackify Support Team
Feb. 1, 2022
We have been using this app for many months. Great to manage my multiple pixels and love the support team. Dylan helped us quite a few times. Easy to contact and always helpful.
Hello to our friends from Catch My Drift India Thanks for the awesome review. We're delighted to hear that you are enjoying Trackify X app. We’ll make sure we pass your kind words along to Dylan, who we know will be delighted to read your comment. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Trackify Support Team
Jan. 20, 2022
Amazing support team. I had issues with my site speed that was impacting the events on my pixel. The Trackify X team patiently walked me through setup, diagnosing the problem, then verifying that things were working properly on a new account.
Hello, friends at Kindest Gifts We are happy you had such a great experience! Thank you for leaving us this fantastic review; We are happy our support team was able to assist you :-) We love having you as a customer and we are always here to help your Shopify store succeed! Tanu & The Trackify Support Team
Jan. 18, 2022
Hello everybody, I had inaccurate record from my store to Facebook Ad, I did the impossible at the event manager to get it right but same thing until I found Trackify X app, now everything is perfect, they even helped me by inspecting my store . I'm really grateful of Dylan from Trackify.
Hello to our friends from SARbelt Thank you for the glowing review. We're so happy to hear that you are enjoying Trackify X app. Dylan is the lifeline of our support team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Dylan, who we know will be delighted to read your comment. Cheers, Pushpesh & the Trackify Support Team
Jan. 5, 2022
He helped me a lot with an issue i was not able to fix. Great support!!! a lot of patient e very competent
Hello friends at babiesafe We are happy you had such a great experience! Thank you for leaving this fantastic review. We are so glad our support team was able to assist you :-) Tanu & The Trackify Support Team
Sept. 23, 2024
Great support! They helped me resolve a rogue setting that was causing duplicate FB pixel events, which have been messing up our data for the past nine months.
Hello friends at Happy Endings® We are happy you took the time to write this great review! Thank you! :-) We are glad our support team could assist you! We wish you and your store all the best :-) Tanu & The Trackify Support Team
Dec. 28, 2021
I like this app a lot. It helps me so much after those ios14 changes. The support is amazing, helps and responds very fast!
Hello friends at MOTIVAS Thank you for leaving this thoughtful review! We appreciate you taking the time out to share this review with us and the community! We are happy our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed! Cheers, Pushpesh & the Trackify Support Team
Dec. 27, 2021
Trackify helped me so much after the ioS14 changes!!! The Tracking i far more precise on Facebook thanks to their advanced technology and would also want to really point out the spot-on customer service as any time I have some setup to make they always have someone do it even with me over a Zoom call which takes a lot of the weight off my shoulders as well as the worries if I have done sth wrong. Thank you Team and thank you Dylan for helping me out all the time :DD
Hello to our friends from We Are The Boring Shop We're so happy to hear that you are enjoying Trackify. We’re pleased that Dylan was able to help you with the setup process. We’ll make sure we pass your kind words along to Dylan, who we know will be delighted to read your comment. Thanks for taking out the time to leave such a wonderful review. We wish you and your store great success! Cheers, Pushpesh & the Trackify Support Team