All reviews

Rating Breakdown

  • 5
    93% (818 ratings)
  • 4
    2% (16 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (2 ratings)
  • 1
    5% (42 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 1, 2022

We have been using this app for many months. Great to manage my multiple pixels and love the support team. Dylan helped us quite a few times. Easy to contact and always helpful.

Using app

About 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Hello to our friends from Catch My Drift India Thanks for the awesome review. We're delighted to hear that you are enjoying Trackify X app. We’ll make sure we pass your kind words along to Dylan, who we know will be delighted to read your comment. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Trackify Support Team

5 / 5 Share

Jan. 20, 2022

Amazing support team. I had issues with my site speed that was impacting the events on my pixel. The Trackify X team patiently walked me through setup, diagnosing the problem, then verifying that things were working properly on a new account.

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello, friends at Kindest Gifts We are happy you had such a great experience! Thank you for leaving us this fantastic review; We are happy our support team was able to assist you :-) We love having you as a customer and we are always here to help your Shopify store succeed! Tanu & The Trackify Support Team

5 / 5 Share

Jan. 18, 2022

Hello everybody, I had inaccurate record from my store to Facebook Ad, I did the impossible at the event manager to get it right but same thing until I found Trackify X app, now everything is perfect, they even helped me by inspecting my store . I'm really grateful of Dylan from Trackify.

Store

SARbelt

Using app

21 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends from SARbelt Thank you for the glowing review. We're so happy to hear that you are enjoying Trackify X app. Dylan is the lifeline of our support team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Dylan, who we know will be delighted to read your comment. Cheers, Pushpesh & the Trackify Support Team

5 / 5 Share

Jan. 5, 2022

He helped me a lot with an issue i was not able to fix. Great support!!! a lot of patient e very competent

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at babiesafe We are happy you had such a great experience! Thank you for leaving this fantastic review. We are so glad our support team was able to assist you :-) Tanu & The Trackify Support Team

5 / 5 Share

Jan. 3, 2022

Great support! They helped me resolve a rogue setting that was causing me duplicate FB pixel events that have been messing up our data for the past 9 months.

Using app

About 1 month

Total reviews

12

Average rating

4.9

Developer Reply

Hello friends at Happy Endings® We are happy you took the time to write this great review! Thank you! :-) We are glad our support team could assist you! We wish you and your store all the best :-) Tanu & The Trackify Support Team

5 / 5 Share

Dec. 28, 2021

I like this app a lot. It helps me so much after those ios14 changes. The support is amazing, helps and responds very fast!

Store

MOTIVAS

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello friends at MOTIVAS Thank you for leaving this thoughtful review! We appreciate you taking the time out to share this review with us and the community! We are happy our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed! Cheers, Pushpesh & the Trackify Support Team

5 / 5 Share

Dec. 27, 2021

Trackify helped me so much after the ioS14 changes!!! The Tracking i far more precise on Facebook thanks to their advanced technology and would also want to really point out the spot-on customer service as any time I have some setup to make they always have someone do it even with me over a Zoom call which takes a lot of the weight off my shoulders as well as the worries if I have done sth wrong. Thank you Team and thank you Dylan for helping me out all the time :DD

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends from We Are The Boring Shop We're so happy to hear that you are enjoying Trackify. We’re pleased that Dylan was able to help you with the setup process. We’ll make sure we pass your kind words along to Dylan, who we know will be delighted to read your comment. Thanks for taking out the time to leave such a wonderful review. We wish you and your store great success! Cheers, Pushpesh & the Trackify Support Team

5 / 5 Share

Dec. 24, 2021

I've used trackify on and off for years and have come back to it again after seeing all the great new features, the support is top notch, just as I remembered! Great app and looking forward to new features A++++

Using app

About 3 years

Total reviews

3

Average rating

3.7

Developer Reply

Hello to our friends from Love Quotes Apparel Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Trackify Support Team

5 / 5 Share

Dec. 21, 2021

Awesome app, and awesome support! I super recommend it!!! The support was so helpful in helping me set up everything quickly and fast!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from kreativeco Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to provide you with top-notch service. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Cheers, Pushpesh & the Trackify Support Team

5 / 5 Share

Dec. 15, 2021

Great app with friendly service. I had an issue with my pixel and they walked me through the issue. Thank you!

Using app

About 3 years

Total reviews

13

Average rating

4.1

Developer Reply

Hello friends at DEEP END We are happy you had such a great experience! Thank you for leaving this fantastic review. We are so glad our support team was able to assist you :-) Tanu & The Trackify Support Team

5 / 5 Share

Dec. 15, 2021

Really good service, very helpful! Would recommend to anyone with setting up and tracking the Facebook pixel.

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

Hello, friends at HeySmile We are happy you had such a great experience! Thank you for leaving this awesome review. Thank you for this great recommendation :-) Tanu & The Trackify Support Team

5 / 5 Share

Dec. 10, 2021

I was looking how to fix the analytics issue and found trackify, it is a very complete app making easy to work on the campaigns analytics, but I was surprised by the support team, they not only welcome to be a user, they help me to configure every aspect, troubleshoot my tracking issues while we were on a zoom session. something other apps should follow as a good example of how to be a professional with the product they are selling. Kudos to the trackify team

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from AMVIM Style Thank you so much for taking out the time to leave such a wonderful review. We are very happy that we were able to assist you. We sincerely appreciate this honest and thoughtful review. It makes all our hard work worthwhile. We wish you and your store great success !! Cheers, Pushpesh & the Trackify Support Team

5 / 5 Share

Dec. 8, 2021

Great support team, they helped with everything i needed! They do zoom calls and go over every detai.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, friends at Woolio.co Thank you for your kind words we really appreciate it! :-) We are happy our support team was able to assist you :-) -Tanu & The Trackify Support Team

5 / 5 Share

Dec. 7, 2021

The costomer support is amazing. If you got any question just ask them. Highly recommended to any one who got trouble with the FB-Ads

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at Nyusekai We appreciate this fantastic review! We are happy you had such a great experience! We appreciate the high recommendation :-) -Tanu & The Trackify Support Team

5 / 5 Share

Dec. 7, 2021

Amazing customer support! I'm more than happy. They helped me with all the questions I had. Highly recommend. The app is exactly what I need.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello, friends at Brook & Simon We are super happy that the app has been working so well for you! Thank you for leaving us this awesome review; we really appreciate it! :-) Thank you for this great recommendation. -Tanu & The Trackify Support Team

5 / 5 Share

Dec. 7, 2021

Must have app for Facebook ads in 2021, great customer service - any issues fixed quickly, constant updates.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at WizeBand We are happy you took the time to write this great review! Thank you! :-) We are glad our support team could assist you! We wish you and your store all the best :-) -Tanu & The Trackify Support Team

5 / 5 Share

Dec. 6, 2021

This is a great app. Dylan helped me a lot and made sure everything was working correctly with my pixel tracking.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at Magazine Mama We appreciate this awesome review! We are glad we could help, we will relay your kudos to Dylan ;-) -Tanu & The Trackify Support Team

5 / 5 Share

Dec. 1, 2021

Excellent service as always from the staff at Trackify, especially Dylan. Thanks very much for all your help!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Bumblebee & Gold, Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and we are so glad Dylan was able to assist you :-) We love having you as a customer and are always here to help your Shopify store succeed! -Tanu & The Trackify Support Team

5 / 5 Share

Dec. 1, 2021

Was a great help, got my account sorted straight away! Dylan helped through a zoom meeting and made sure it was working correctly.

Store

Landooz

Using app

12 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Landooz, Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and we are so glad Dylan was able to assist you :-) We love having you as a customer and are always here to help your Shopify store succeed! -Tanu & The Trackify Support Team

5 / 5 Share

June 3, 2023

used this app to set up back up pixels, had a little trouble but customer service was quick and helpful!:) Update: i had an issue with duplicating the data and they were quick to fix the solution! Nothing but the best from them!

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi, TacticalElites, Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed! -Tanu & The Trackify Support Team