Transcy: AI Language Translate
Transcy - Shopify Translation App
Rating
4.6
feedback
2,556
chart
#454
All reviews
Review RSS Feed
Aug. 31, 2021
The customer support for Transcy is very good, always aiding in solving tech issues in a few days. Regarding the interface of the app, it is slightly slow to translate and there may be some issues that arise. However the staff will be there to aid in solving them as mentioned.
Hi KOMME, This is Keisha from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate you taking the time out to share your experience with us. For your concern as "it is slightly slow to translate", as usual our app will translate your store almost immediately after your page is fully loaded. Another concern is that because some issues is related to technical issue, so it needs Dev to check and fix it, it's hard to avoid delay but once your issue is raised, we will try to resolve it as soon as possible. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Keisha Transcy - Translate Language and Convert Currency
Aug. 31, 2021
Was very easy to set up, almost no corrections needed to be done and the support helped me immediately with the set up of the page. I highly recommend this App!
Hi Lukas, I'm Erica from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Erica Transcy - Translate Language and Convert Currency
Aug. 31, 2021
一瞬で完ぺきな英語に翻訳できるすごい機能です！固有名詞もほぼ完ぺきなローマ字に直してくれるため、最近の技術の素晴らしさに驚かされました。有料にすればあらゆる言語に翻訳してくれます！完ぺきなアプリでした
Hi there, Here's Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy - Translate Language and Convert Currency
Aug. 30, 2021
Very professional ，They solved the problem very quickly and professionally. I was very satisfied. The plugin works well with my site and is very simple to set up and use.
Hi Jeffery, This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy - Translate Language and Convert Currency
Aug. 29, 2021
Wow, Amazing App, and customer support. Assistance has been offered even before I ask for Thank you Transcy
Hi ZunGoor, This is Celina from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Celina Transcy - Translate Language and Convert Currency
Aug. 27, 2021
Great support and efficient app :) cool UI you can figure out how to use easily. i hope they have more diverse designs of swicher
Hi Misun, I'm Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy - Translate Language and Convert Currency
Aug. 27, 2021
I used this app to help my site with multiple language options. It is quite convenient to add to the site and the customer support team is great! Price plan is also affordable for new start up stores such as my.
Hi Jayne, Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy - Translate Language and Convert Currency
Aug. 27, 2021
Facile da usare. In meno di 1h ho tradotto il sito che gestisco in 4 lingue differenti con l'aiuto del supporto tecnico, che è davvero preparato e molto gentile. Ti accompagnano dall'inizio fino alla fine di tutti i settaggi disponibili. Consiglio questa app a tutti gli utenti italiani e non solo...
Hi Angelo, My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy - Translate Language and Convert Currency
Aug. 26, 2021
I used this app to help me translate language and currency. It is easy to use, and you get help quick if you are stuck. Recommend.
Hi Kristina, I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy - Translate Language and Convert Currency
Aug. 25, 2021
I recommend this app, great service from the start to help me set this app up on my store, Thank you Lisa.
Hi Rhys, Here's Kiera from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Kiera Transcy - Translate Language and Convert Currency
Aug. 25, 2021
WORKED WITH LISA ON INTEGRATING THE APP INTO THE HEADER OF OUR SITE, AMAZING CUSTOMER SERVICE!!!!!!!!
Hi Patrick, My name's Erica from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Erica Transcy - Translate Language and Convert Currency
Aug. 25, 2021
Great customer service. Need a more flexible translation experience. For instance, changing translation for 3rd party app: pagefly/section anyway is not possible
Hi Patrick, This is Jocelyn from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your feedback. With the translation from third party app like pagefly, our app is automatically detecting the third party element and translating them properly, unfortunately the translation from third party cannot be edited at the moment. However we have noted your point to improve our app in the better way to reach more customer's expectation. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy - Translate Language and Convert Currency
Aug. 24, 2021
I used this to help me translate my shop, the team is always there to help and very helpful. Thanks Transcy.
Hi there, I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy - Translate Language and Convert Currency
Aug. 24, 2021
Great app, easy to set up, and amazing customer service, they are always ready to help. I am really impressed.
Hi Erzsebet, My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy - Translate Language and Convert Currency
Aug. 24, 2021
I needed to translate my page to English, and this app helped me achieve it in mere seconds. My store was in Turkish btw and I'm impressed with the results.
Hi Aladin, I'm Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy - Translate Language and Convert Currency
Aug. 24, 2021
The customer service & technical team are very friendly & helpful, and the problem is solved quickly. Thank you for your cooperation.
Hi there, This is Kieran from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy - Translate Language and Convert Currency
Aug. 23, 2021
Customer service and technical team is very friendly, and the problem is solved quickly. Thank you for free upgrade, let me have a better experience.
Hi there, I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy - Translate Language and Convert Currency
Aug. 22, 2021
Still doing the translation process but I was surprised that the support contacted me right away without me asking first and helped me with the process. Appreciate it a lot! Will come back to update this review once the process is done.
Hi Muhammad, This is Amanda from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. I have seen that you are having an active chat with my colleague, please let them know if you need further support. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Amanda Transcy - Translate Language and Convert Currency
Aug. 21, 2021
Very intuitive and great support so far! Totally recommend for multilingual stores. Translations are also pretty accurate and just need a slight review.
Hi Pedro, Here's Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy - Translate Language and Convert Currency
Aug. 20, 2021
app is really easy and straight forward to use! customer service are so helpful too! thanks guys!!!!
Hi James, Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy - Translate Language and Convert Currency