Transcy: AI Language Translate
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For us it works well. We had a small issue and it was solved by the technical support very fast and super friendly. :) The automatic translations from German to English are not always correct and I do not find it all completely intuitiv, but we use the for free version, so it is all fine :)
Hi Julia, I'm Alma from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Alma Transcy - Translate Language and Convert Currency
Loved the design and estructure of this app! I have to say that they have such a fast and friendly custom service!
Hi Ying, I'm Helga from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Helga Transcy - Translate Language and Convert Currency
Works very well, the customer support is great and very quick! I like that they work 24/7, as our company is based in a different time zone, we can get the answers quickly at any time!
Hi Benas, Here's Daria from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Daria Transcy - Translate Language and Convert Currency
Super easy and super supportive customer service! Easy integration and good functionality! Would recommend it to other shop owners
Hi Josefine, I'm Kate from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kate Transcy - Translate Language and Convert Currency
Just installed the app and really appreciated the support. It was very helpful! Definitely recommend using this app!
Hi Joey, Here's Bernard from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Bernard Transcy - Translate Language and Convert Currency
I used this app to translate my website and had some troubles in the beginning but everything was very quickly solved with the great help of Jane!
Hi Alexis, This is Petey from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Petey Transcy - Translate Language and Convert Currency
Instant support chat when i just set up the app which is fabulous. and thanks Jane for helping during the setup
Hi Xiao, I'm Helga from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Helga Transcy - Translate Language and Convert Currency
Setting up the language switcher with the help of Muffin. Really appreciate your support and patience! :))
Hi TsaiRu, Here's Jasper from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Jasper Transcy - Translate Language and Convert Currency
easy to work with, but a bit expensive if you really want to so something. Maybe a Lite subscription would be amazing
Hi Olivier, I'm Otis from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for your feedback Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Otis Transcy - Translate Language and Convert Currency
Very useful very happy with it, hopefully this app will bring me more customers with this great feature
Hi Liza, I'm Daniel from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Daniel Transcy - Translate Language and Convert Currency
The help center is very nice and very helpful! The app works great on my website. Highly recommended!
Hi Ioio, Here's Olwen from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Olwen Transcy - Translate Language and Convert Currency
Solved our multi language and multi currency problem. And their customer service is amazing and their response time is pretty amazing!
Hi Philip, I'm Murphy from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Murphy Transcy - Translate Language and Convert Currency
Transcy team helped me with the set up process since the first moment. Very supportive and available for any kind of needed information or request!
Hi Raquel, My name's Sarah from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Sarah Transcy - Translate Language and Convert Currency
Support is great and quick! and app is easy to mange! I also like the currency function and that I can edit manually if I want.
Hi Alexander, I'm Linda from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Linda Transcy - Translate Language and Convert Currency
I had a problem about the language switcher but Mr. Raymond helped me so quickly with kind respond. Very helpful service and great app.
Hi 松岡寛和, I'm Martin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Martin Transcy - Translate Language and Convert Currency
It is a great app allowing us to have different currencies (at automated exchange rates), user-friendly interface and very good customer support that solves all our problems asap. Only reason we are not giving 5 stars is the speed of the interface, which takes long to load causing obvious delays and, even worse sometimes, saved translations are not properly saved.
Hi Aris, This is Thomas from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your review as well as valuable feedbacks Regarding to your concern including the loading speed of the interface and save translations are not saved, my colleague is taking your case on the relevant chat, please elaborate it, so they can help you further. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Thomas Transcy - Translate Language and Convert Currency
Excellent costumer service, special thanks to Lisa for installing all my currencies and translation. I will not hesitate to contact them again :)
Hi Jules, I'm Charlotte from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Charlotte Transcy - Translate Language and Convert Currency
I modify my review because a customer service employee invited me to comment when I had not yet tried the application. I needed to make some modifications in the switcher and the customer service was terrible, they tried to help me but they did not have enough knowledge to do it and while they were making changes the language selector looked terrible on my online website... I will have to look for other options
Hi Carina, I'm Vera from Transcy - Translate Language and Convert Currency Customer Support Team. Please accept our sincere apologies for the inconvenience you may have experienced with our app. For your case, because our agent did not support you in the right way and we have a proper training for them. As I have checked because you uninstalled our app already, so we cannot help you. If possible, you please consider to reinstall our app and give us one more time to support you with the highest priority. As I have checked and seen that you're having an active chat with my colleague, please let them know if you need further support. Once again hope you sympathize for us. Looking forward to hearing from you soon. Best Regards Vera Transcy - Translate Language and Convert Currency
ウェブサイトにスイッチャーを上手く表示させることが出来なかったので、助けてもらいました。細かくアドバイスをくれて問題を解決し、さらに良くするためのアドバイスまでもらえたので、大変役に立ちました。いつでも質問できるので、安心感があります。
Hi 赤井美香, My name's Poppy from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Poppy Transcy - Translate Language and Convert Currency
Love this! This will help facilitate my shopper's experience in my website. My customers all over the ASEAN countries will have an easy to use tool that will be available for them to use as needed. Amazing support, fast and responsive. I would highly recommend using it! Support is perfect.Thank you very much indeed.
Hi Nagashima, This is Petey from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Petey Transcy - Translate Language and Convert Currency
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