All reviews

Rating Breakdown

  • 5
    90% (2,301 ratings)
  • 4
    5% (119 ratings)
  • 3
    1% (24 ratings)
  • 2
    1% (19 ratings)
  • 1
    4% (94 ratings)

Reviews with Text

  • 98% (2,508)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 4, 2021

Nadat ik de app heb gedownload en alle woorden heb vertaald kon ik een button plaatsen om over te schakelen van Nederlands naar Engels. Maar wanneer ik overschakelde naar Engels kreeg ik een blanco pagina te zien. Dus niet zoals het hoort. Ik heb toen gemaild met Lisa van FireApps voor hulp. Zei heeft het probleem voorgelegd bij Muffin van FireApps die het voor mij heeft opgelost. echt een snelle TOP service! Ik ben enorm blij met deze app. Heel erg bedankt meiden voor al jullie hulp ;)

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Here's Enda from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Enda Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 28, 2021

the best app for translate thank you for ur help i like it so much. i tried the app the first time and iwas so surprised by the help they gave me, thank you guys for this amazing app.

Using app

4 days

Total reviews

4

Average rating

4.8

Developer Reply

Hi there, This is Albert from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Albert Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 27, 2021

They are really nice people, I needed help and they were nice and helpful even when I have the free version. The app works very well and I am sure it will help me in the short term to reach clients from other parts of the world. Thanks Lynn

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, This is Daniel from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Daniel Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 25, 2021

I was very well surprised by this app, nice and quick support as well ! I look forward to go deeper with this service !

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, I'm Frederick from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Frederick Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 22, 2021

I am very satisfied about the app. It is very useful and simple, and the support is well prepared and super fast! thank you so much

Using app

8 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Here's Vincent from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Vincent Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 17, 2021

Le serviceà la clientèle est super bon et gentil. De plus l'app est très simple à utiliser! merci beaucoup!

Using app

2 days

Total reviews

3

Average rating

4.7

Developer Reply

Hi there, Here's Rowan from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Rowan Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 15, 2021

I needed some help getting set up and Jennifer helped me. Clear instructions and fast replies. I recommend using this app for your translation needs.

Using app

38 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, I'm Timothy from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Timothy Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 12, 2021

App is very easy to install and use and The user support is very good. Some featured aren't available in free version which has to be purchased

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, My name's Muffin from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. For free version, you can test out all Premium functions in 7 days for FREE on Transcy. For more detail can be found via this link http://bit.ly/2LKp6o6 Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Muffin Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 8, 2021

Get to switch the language and currency at the same time so the website will not look messy. Moreover, 24hr customer support is helpful enough to get instant assistance (the customer support - Mr. Andy was helpful!)

Using app

About 5 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, Here's Silas from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Silas Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 5, 2021

Amazing support, very useful and simple to use. Very useful features, I recommend it for those who want to have their site translated into multiple languages ​​with the ability to change currency. in addition it recognizes the customer's place of origin and changes language based on this, 5 stars!

Using app

41 minutes

Total reviews

7

Average rating

5.0

Developer Reply

Hi there, I'm Frederick from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Frederick Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 5, 2021

Very helpful and lisa answered all my questions, the app is very well done and the free plan has everything i need as a startup business ! Thank you

Store

BABI

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, I'm Jonathan from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Jonathan Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 4, 2021

They definitely will make sure your needs are fulfilled! I am glad I chose Transcy! A very easy way to translate language and currency.

Using app

19 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, This is Michael from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Michael Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 4, 2021

I have installed the app and in a few minutes, all of my website words have been translated! So easy and useful! Strongly Recommended

Using app

21 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Here's Daniel from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Daniel Transcy - Translate Language and Convert Currency

4 / 5 Share

Jan. 2, 2021

My experience with this application is good, the translations are correct and the visual environment of the application is intuitive and efficient. My overall rating is correct, good customer support, thank you very much Lisa for your kindness. A cordial greeting,

Using app

15 days

Total reviews

1

Average rating

4.0

Developer Reply

Hi there, This is Nolan from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Nolan Transcy - Translate Language and Convert Currency

5 / 5 Share

Dec. 31, 2020

The customer support of this app is very good. I struggled at first during the initial setup and a customer support executive Petey helped a lot

Using app

About 23 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Here's Timothy from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Timothy Transcy - Translate Language and Convert Currency

5 / 5 Share

Dec. 27, 2020

I enjoyed the helpful assistance I received from Ms. Lynn. She is a rockstar in this company I loved

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, This is Michael from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Michael Transcy - Translate Language and Convert Currency

5 / 5 Share

Dec. 23, 2020

Amazing app, amazing support! Thanks Muffin, you're the best! I can only recommend using this app. Automate translation is super cool as we make several changes in our shop.

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, Here's Matthew from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Matthew Transcy - Translate Language and Convert Currency

5 / 5 Share

Dec. 14, 2020

This apps is really helpful. And the technical support is one of my favourites to solve my critical issue for a client

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, I'm Nathan from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Nathan Transcy - Translate Language and Convert Currency

5 / 5 Share

Dec. 17, 2020

Merci à Muffin de m'avoir beaucoup aidé dans mon probleme ,elle a ete super accueillante et aussi gentille !!!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, I'm Zachary from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Zachary Transcy - Translate Language and Convert Currency

5 / 5 Share

Dec. 14, 2020

初めてアプリを設定しましたが、設定してすぐにチャットからサポートをしていただき、修正箇所をサポートセンターにてすぐに修正していただきました。対応の良さに驚きました。今後も多言語化する際にはぜひ利用したいアプリです。

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Here's Lynn from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Lynn Transcy - Translate Language and Convert Currency