All reviews

Rating Breakdown

  • 5
    90% (2,299 ratings)
  • 4
    5% (119 ratings)
  • 3
    1% (24 ratings)
  • 2
    1% (19 ratings)
  • 1
    4% (95 ratings)

Reviews with Text

  • 98% (2,507)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 11, 2023

Love this app. Just using a free plan and impressed with what they are offering for a basic plan. Looking for adding one language and some basic settings this is the app to go.

Using app

39 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi Ahmed, I'm Levi from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Levi Transcy by OneCommerce

5 / 5 Share

July 11, 2023

I just started with this app, and so far so excellent. Nim-the customer service agent was there all the time to support me. Installation and setup did not take more than 5 minutes to get my website in all languages and all countries. This app is amazing!,

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Raphe, I'm Justin from Transcy. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Justin Transcy by OneCommerce

5 / 5 Share

July 11, 2023

Aplicación muy útil, y tiene muy buen servicio de atención al cliente, te lo soluciona todo y de manera muy rápida.

Store

PELIER

Using app

2 months

Developer Reply

Hi FRANCISCO, My name's Emma from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Emma Transcy by OneCommerce

5 / 5 Share

July 11, 2023

This plug-in experience is very good and meets my needs. Moreover, the customer service is very good, and the problems that arise during use are perfectly solved.

Store

DUOTTS

Using app

9 months

Developer Reply

Hi there, Here's Emma from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Emma Transcy by OneCommerce

4 / 5 Share

July 10, 2023

Lewis from the technical support team was very helpful would highly recommend him. Any other issues I run into I hope he helps me out in the future

Store

osakiesp

Using app

7 days

Developer Reply

Hi there, I'm Kaylin from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy by OneCommerce

1 / 5 Share

July 7, 2023

Non funziona, ti vogliono far acquisire altre cose: Usate un'altra applicazione non funziona questa

Store

NEIBAC

Using app

11 months

Total reviews

2

Average rating

3.0

Developer Reply

Hi Matteo, This is John and we would like to apologize for any inconvenience causing to your experience In relation to your issue, we did not catch up your point yet, please elaborate it so that we can check and help you further Also we have seen that one of our colleagues is reaching out you, but still have not got your response yet, please let him know if you need further support Regards, John Transcy by OneCommerce

5 / 5 Share

July 7, 2023

Buen atencion al cliente, el personal es atento y responde en menos de 5min, te ayudan a presonalizar, arreglar, etc. Lo recomiendo.

Using app

About 22 hours

Total reviews

5

Average rating

4.8

Developer Reply

Hi JOSE, This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Jolie Transcy by OneCommerce

5 / 5 Share

July 6, 2023

Ótimo suporte, até agora estou a adorar. Já percebi porque estão no topo das traduções. Só posso recomendar.

Using app

About 2 hours

Total reviews

8

Average rating

5.0

Developer Reply

Hi Marco, Here's Jena from Transcy. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy by OneCommerce

5 / 5 Share

Jan. 15, 2025

SAV au top comme toujours

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Sarah, This is Jocelyn from Transcy. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy by OneCommerce

4 / 5 Share

July 5, 2023

App isn't super intuitive to use but I got excellent support from Kaity. Thanks for your help today :)

Using app

3 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi there, I'm Mirabel from Transcy. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy by OneCommerce

5 / 5 Share

June 30, 2023

Prise de contact parfaite, j'ai été accompagné par Lewis qui a su répondre à mes question de façon réactive et précise avec des copies d'écran pour mieux comprendre comment paramétrer la solution.

Using app

About 5 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hi Sami, Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy by OneCommerce

5 / 5 Share

June 29, 2023

very fast and friendly support, problem solved in minutes. Also the AI language translation is a perfect timesaving tool

Store

PAR 69

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Jacqueline, This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy by OneCommerce

5 / 5 Share

June 28, 2023

Very helpful customer support! Such an easy App to work with! Polaris was a real problem solver in my questions!!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi Jeannette, I'm Kaylin from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy by OneCommerce

5 / 5 Share

June 28, 2023

The support team is excellent and always there to help at any time of the day even if it takes hours such as my issue.

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Panagiota, I'm Mirabel from Transcy. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy by OneCommerce

5 / 5 Share

June 28, 2023

I need to solve the problem can be very good to help me solve, and the processing speed is relatively fast, very good service.

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Kang, Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy by OneCommerce

5 / 5 Share

June 27, 2023

definitely 5 stars I am very satisfied with the translator! great experience and quick support to help with setup!

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Yura, This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy by OneCommerce

5 / 5 Share

June 27, 2023

the supporting was very quick and kindly advised. I can recommend this APP if you are still thinking.

Using app

About 21 hours

Total reviews

6

Average rating

5.0

Developer Reply

Hi Hiromi, I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy by OneCommerce

5 / 5 Share

June 22, 2023

The app is great and easy to install. I had some doubts and the support have been incredibly fast and efficient. My shop is translated now and I am waiting to see the result of my SEO. I plan to upgrade then as the app is quite cheap for the help it gives me.

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Nicolas, Here's Emma from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Emma Transcy by OneCommerce

4 / 5 Share

June 22, 2023

I am a fan, it was extremly easy to install and now english speaking customers can understand my webshop! Support from Giselle was fab. Everthing got solved, sending videos etc . GREAT.

Store

DORA

Using app

About 22 hours

Total reviews

5

Average rating

4.6

Developer Reply

Hi Sara, This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy by OneCommerce

5 / 5 Share

June 22, 2023

I had some questions regarding how the app functions work and the customer care helped me totally with all my concerns. It works amazing and I love that!

Using app

2 days

Total reviews

6

Average rating

5.0

Developer Reply

Hi Marta, I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Gemma Transcy by OneCommerce