Transcy: AI Language Translate
Transcy - Shopify Translation App
Rating
4.6
feedback
2,556
chart
#453
All reviews
Review RSS Feed
Aug. 5, 2023
Great support from Lewis and his colleagues . They embedded the lingual switcher in on another place that was more confienant for me. The support team reacts ferry fast and that is one of the most important things for me.
Hi Peter, Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy by OneCommerce
Aug. 4, 2023
The support for this app is actually really amazing. They were able to assist me with all queries immediately via chat, helping adjust things and getting everything set up so that the app performs perfectly on my store. Big shout out to Giselle who is amazing and the tech team who assist her.
Hi Eliza, This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy by OneCommerce
Aug. 1, 2023
Violette vom Kundensupport-Team hat eine großartige Arbeit in unserem Webshop geleistet. Sie hat den Schalter eingebettet, während das System einen Fehler hatte. Sie und ihr technisches Team haben es geschafft, die Aufgabe zu erledigen. Sie war sehr freundlich und äußerst hilfsbereit. Ich musste die Arbeit schnell erledigen und sie hat mir sofort geholfen. Ihr Chat-Service ist erstaunlich und immer innerhalb einer Minute verfügbar. Ich bin glücklich, mit Transcy für unseren internationalen Shop zusammenzuarbeiten. Wir versenden schnell und viel weltweit und innerhalb Europas, daher ist es wichtig, dass alles ordnungsgemäß funktioniert!!!
Hi Robert, This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy by OneCommerce
Aug. 1, 2023
Very impressive plugin with tons of good functionalities that help to give the end-user a better user experience! In addition, the support team is very helpful with both fast replies and great advice and help with any issue!
Hi Noah, Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy by OneCommerce
July 31, 2023
I had some doubts first due to some issues with currency not updating and the popup in the mobile browser being in front of the menu. However, I got a really quick response from the support and Chris, who changed the popup to an icon and made it much more convenient to use. If you are looking to have both EUR and USD currencies in your store, this is a great option.
Hi Fred , Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy by OneCommerce
July 29, 2023
AWESOME APP!!! THEY HAVE A QUICK AND EFFECTIVE SUPPORT! THANK YOU FANNY!!! I GOT QUICK HELP!!! SO GOOD!
Hi Hassan, This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy by OneCommerce
July 27, 2023
schnelle und perfekte auf den Punkt gebrachte Hilfe es ist alles zur besten Zufriedenheit. Kann ich nur weiterempfehlen
Hi Alessio, I'm Mirabel from Transcy. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy by OneCommerce
July 27, 2023
Great app! Great support! The application covers our needs by 1000%, and lightning-fast support resolves all issues very quickly.
Hi Tatiana, Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy by OneCommerce
July 25, 2023
Support managed by Harwin. Quick and precise! Exactly the kind of support you are looking for when doing adjustments.
Hi Alex, Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy by OneCommerce
July 20, 2023
Amazing customer service. I got all my requests quickly and efficiently attended to. Thank you Transcy.
Hi Krystle, Here's Justin from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Justin Transcy by OneCommerce
July 18, 2023
The support service is very good, I will definitely use it in other projects. You can translate the banners on the site into any language and it works really well!
Hi Sinan, Here's Emma from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Emma Transcy by OneCommerce
July 15, 2023
Great help! Fixes all my issues with a smile :) Would recommend this app to other people. You can get 2 languages and 2 currencies for free :)
Hi there, This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Jolie Transcy by OneCommerce
July 14, 2023
Not only is the application intuitive, correct and fast, but also the support service is admired for its professionalism and speed of response. Super!!!
Hi Oleksandr, Here's Jena from Transcy. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy by OneCommerce
July 13, 2023
In my opinion one of the best Translators. Does exatly what is supposed to do. Easy to implement to your store, Translation goes smoothly when the language changes, Geo location works fine. Support is quick and responsive if questions appear.
Hi Jerry, This is Jocelyn from Transcy. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy by OneCommerce
July 13, 2023
Die App ist sehr umfangreich und zu empfehlen! Sehr guter und schneller Support, außerdem sehr freundlich! Vielen Dank für den sehr guten und sehr freundlichen Support Kaity!
Hi Thomas, I'm Kaylin from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy by OneCommerce
July 13, 2023
Excellent tech support I asked for help in the middle of the night and they helped me immediately and competently. Plus, they wrote down suggestions for improving the service. I am satisfied.
Using app
About 3 hours
Total reviews
1
Average rating
5.0
Hi Hvilina, I'm Mirabel from Transcy. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy by OneCommerce
July 13, 2023
great service as always , there is always someone with great knowledge , acting super fast , thanks guys :)
Hi David, Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy by OneCommerce
July 13, 2023
アプリを登録しましたら、表示されない不具合が発生し困っていたところ、現地スタッフ（英語）でチャットで無料でサポートしてくれて無事にHPに言語ツールが表示されました。また、迅速かつ的確にアドバイスをしていただけましたのでおすすめのアプリです。
Hi Via, This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy by OneCommerce
July 12, 2023
Nice customer service. Very helpful. I am still getting know the system, but as of now, it is very useful!
Hi Petra, This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy by OneCommerce
July 11, 2023
Some of the product buttons cannot be excluded from translation. But when I contacted the support team they very kindly did the manual exclusion by coding for me. Overall not a bad experience.
Hi there, This is Jocelyn from Transcy. Thank you for your review. We're happy you had a good time with us! Thanks for your trust In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy by OneCommerce