All reviews

Rating Breakdown

  • 5
    92% (5,462 ratings)
  • 4
    5% (267 ratings)
  • 3
    1% (43 ratings)
  • 2
    0% (24 ratings)
  • 1
    2% (124 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 21, 2023

The app has amazing features and the support is quick and always available! The beste app for translations for sure!

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Christian, I'm Levi from Transcy. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Levi Transcy by OneCommerce

5 / 5 Share

July 20, 2023

Amazing customer service. I got all my requests quickly and efficiently attended to. Thank you Transcy.

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Krystle, Here's Justin from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Justin Transcy by OneCommerce

5 / 5 Share

July 19, 2023

Transcy being amazing as always, I have been using it for the past year whenever I opened a store and special shout out to Lewis he is very professional and so helpful, thank you so much !

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Jamal, My name's Kelly from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Kelly Transcy by OneCommerce

5 / 5 Share

July 18, 2023

The support service is very good, I will definitely use it in other projects. You can translate the banners on the site into any language and it works really well!

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi Sinan, Here's Emma from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Emma Transcy by OneCommerce

5 / 5 Share

July 18, 2023

Perfect, and super reactive team. I had this app implemented on my website in like 15 minutes max, and I had a service of switcher optimization for free. I recommend !

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi Simon, This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Shirina Transcy by OneCommerce

1 / 5 Share

July 17, 2023

Terrible app, reviews are most likely fudged. I don't know what I could do wrong, I did everything according to the instructions which I reviewed 10 times, support helped me, but still problems remained. If you make a small change/add a product - sit in the settings for hours (considering that support helps you). Currencies, languages - there are always problems with everything. I don't recommend this app if you care about your nerves.

Using app

21 days

Total reviews

4

Average rating

4.0

Developer Reply

Hi Pavlo, This is Peter and we're truly sorry for this inconvenience causing to your experience In relation to your issues, we have seen that our agents tried to check and find out the relevant solution to resolve your case as soon as possible. If there's any errors still existing, please consider to reinstall our app and let us have a chance to support you Also we have seen that one of our colleagues is reaching out you, please let him know if you need further support Regards, Peter Transcy by OneCommerce

5 / 5 Share

July 17, 2023

very good app, I had some problems and the support guys were very helpful solving them quickly. I recommend it

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Emanuele, I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Gemma Transcy by OneCommerce

5 / 5 Share

July 15, 2023

Great help! Fixes all my issues with a smile :) Would recommend this app to other people. You can get 2 languages and 2 currencies for free :)

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Jolie Transcy by OneCommerce

5 / 5 Share

July 14, 2023

Not only is the application intuitive, correct and fast, but also the support service is admired for its professionalism and speed of response. Super!!!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Oleksandr, Here's Jena from Transcy. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy by OneCommerce

5 / 5 Share

July 13, 2023

In my opinion one of the best Translators. Does exatly what is supposed to do. Easy to implement to your store, Translation goes smoothly when the language changes, Geo location works fine. Support is quick and responsive if questions appear.

Using app

Almost 2 years

Total reviews

9

Average rating

5.0

Developer Reply

Hi Jerry, This is Jocelyn from Transcy. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy by OneCommerce

5 / 5 Share

July 13, 2023

Die App ist sehr umfangreich und zu empfehlen! Sehr guter und schneller Support, außerdem sehr freundlich! Vielen Dank für den sehr guten und sehr freundlichen Support Kaity!

Using app

Almost 2 years

Total reviews

4

Average rating

4.8

Developer Reply

Hi Thomas, I'm Kaylin from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy by OneCommerce

5 / 5 Share

July 13, 2023

Excellent tech support I asked for help in the middle of the night and they helped me immediately and competently. Plus, they wrote down suggestions for improving the service. I am satisfied.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Hvilina, I'm Mirabel from Transcy. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy by OneCommerce

5 / 5 Share

July 13, 2023

Great application, courteous and efficient professional support team that is happy to help and handle all requests that are immediate 24 hours a day highly recommended

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Liav, Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy by OneCommerce

5 / 5 Share

July 13, 2023

Great App, it translated my website as expected. I have contacted the customer support and recived the replay within 60 seconds, The agent name is Harwin Thanks for the support

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Aiman, My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy by OneCommerce

5 / 5 Share

July 13, 2023

great service as always , there is always someone with great knowledge , acting super fast , thanks guys :)

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi David, Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy by OneCommerce

5 / 5 Share

July 13, 2023

アプリを登録しましたら、表示されない不具合が発生し困っていたところ、現地スタッフ(英語)でチャットで無料でサポートしてくれて無事にHPに言語ツールが表示されました。また、迅速かつ的確にアドバイスをしていただけましたのでおすすめのアプリです。

Using app

About 8 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi Via, This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy by OneCommerce

5 / 5 Share

July 12, 2023

i have really enjoyed talking to the support team ( Flora from one commerce ) she was really helpful and thank you

Using app

30 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi Maestro, I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy by OneCommerce

5 / 5 Share

July 12, 2023

Nice customer service. Very helpful. I am still getting know the system, but as of now, it is very useful!

Using app

26 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi Petra, This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy by OneCommerce

4 / 5 Share

July 11, 2023

Some of the product buttons cannot be excluded from translation. But when I contacted the support team they very kindly did the manual exclusion by coding for me. Overall not a bad experience.

Using app

11 days

Total reviews

2

Average rating

4.5

Developer Reply

Hi there, This is Jocelyn from Transcy. Thank you for your review. We're happy you had a good time with us! Thanks for your trust In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy by OneCommerce

5 / 5 Share

July 11, 2023

Love this app. Just using a free plan and impressed with what they are offering for a basic plan. Looking for adding one language and some basic settings this is the app to go.

Using app

39 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi Ahmed, I'm Levi from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Levi Transcy by OneCommerce