Transcy: AI Language Translate for Shopify

Transcy: AI Language Translate

Auto-translate & switch currency by location. Sell globally.
Rating
4.4
Feedback
2,462
Reviews
Chart
#1,611
Shopify

All reviews

5 / 5 Share
April 12, 2023

great customer support. i recommend working with them. great customer support. i recommend working with them.

Store Using app Total reviews Average rating
universkin website 1 day 2 5.0
Developer Reply

Hi Thierry, This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Jolie Transcy by OneCommerce

5 / 5 Share
April 12, 2023

el equipo de soporte es super servicial y bastante amigable, ademas de ayudan a solucionar los problemas rapido

Store Using app Total reviews Average rating
Zeenela Swinwear About 14 hours 1 5.0
Developer Reply

Hi there, Here's Jena from Transcy. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy by OneCommerce

5 / 5 Share
April 11, 2023

Best support team ever. Special thank you for Rosa. It's definitely the best help I've ever had. Thank you so much Transcy <3

Store Using app Total reviews Average rating
Mim and More 42 minutes 3 5.0
Developer Reply

Hi Yıldıray, I'm Kaylin from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy by OneCommerce

5 / 5 Share
April 10, 2023

Great app. Customer support is perfect. Have been struggling with the button but they solved it all.

Store Using app Total reviews Average rating
NJ Accessory/Buy Direct & Save About 1 hour 2 5.0
Developer Reply

Hi BIBI, My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy by OneCommerce

5 / 5 Share
April 10, 2023

This is the best translating app out there. This is a must-have app for your store. The support team is very helpful

Store Using app Total reviews Average rating
PREMIUM CARE PRODUCTS 11 days 1 5.0
Developer Reply

Hi Urska, Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy by OneCommerce

5 / 5 Share
April 10, 2023

very quick response when there are any issues and very helpful. And they also try to think of any ways to improve your website and service

Store Using app Total reviews Average rating
Plastic Free Amsterdam About 4 hours 2 5.0
Developer Reply

Hi Ariana, This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy by OneCommerce

4 / 5 Share
April 8, 2023

So far so good ! had the best time making the app available in my website with Molly. Excellent customer service !

Store Using app Total reviews Average rating
Nico's & Co. 7 days 2 4.5
Developer Reply

Hi Kiana, I'm Kaylin from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy by OneCommerce

5 / 5 Share
April 7, 2023

Thank you very much for Harwin's help, very good translation software, hope the background can have Chinese version

Store Using app Total reviews Average rating
SOMIY About 24 hours 4 4.0
Developer Reply

Hi YANG, Here's Justin from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Justin Transcy by OneCommerce

5 / 5 Share
April 6, 2023

App is easy to set, and easy to manage. Also - good customer support included, can fast and reliable.

Store Using app Total reviews Average rating
OFFTRENDCLUB 11 days 2 5.0
Developer Reply

Hi Benjamin, This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Shirina Transcy by OneCommerce

5 / 5 Share
April 6, 2023

App it's really functional and easy to use. The chat support it's very helpful and useful. I really appreciate the transaltion and the automatic change of the currency.

Store Using app Total reviews Average rating
NTP Biotech About 4 hours 1 5.0
Developer Reply

Hi PATRIZIA, This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Jolie Transcy by OneCommerce

5 / 5 Share
April 6, 2023

very nice help from the staff. it has been quite smooth the app. It is convenient too. Happy with it!

Store Using app Total reviews Average rating
JIAZHA 32 minutes 1 5.0
Developer Reply

Hi there, Here's Jena from Transcy. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy by OneCommerce

5 / 5 Share
April 5, 2023

O suporte é excelente! Eu tive um pouco de dificuldade com algumas configurações, mas me ajudaram com tudo que precisei!

Store Using app Total reviews Average rating
Empório Brasil 9 months 2 5.0
Developer Reply

Hi there, This is Jocelyn from Transcy. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy by OneCommerce

5 / 5 Share
April 5, 2023

The app works perfect and the support is very quick, I contacted the support and they solved my issue really quick.

Store Using app Total reviews Average rating
truego 7 days 1 5.0
Developer Reply

Hi there, I'm Kaylin from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy by OneCommerce

5 / 5 Share
April 3, 2023

thank you pualin for your help, it was very smooth and easy to use and pualin provide me all the instruction

Store Using app Total reviews Average rating
The cobbler village 38 minutes 1 5.0
Developer Reply

Hi there, This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy by OneCommerce

5 / 5 Share
April 1, 2023

We've been using this app for a while now and it's been great. Everything works and their customer service is super fast (even on the weekends). Definitely recommend this app to anyone looking for a simple translation app for their site. Special thanks go out to Giselle for the amazing customer service! Thank you Transcy

Store Using app Total reviews Average rating
Nora Ross 5 months 7 5.0
Developer Reply

Hi there, I'm Mirabel from Transcy. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy by OneCommerce

5 / 5 Share
April 1, 2023

Special Thanks Vani! for your help to set up all the functions and hope the app work well in the future!

Store Using app Total reviews Average rating
REVERRY About 1 hour 2 5.0
Developer Reply

Hi there, Here's Justin from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Justin Transcy by OneCommerce

5 / 5 Share
March 31, 2023

J'ai eu pas mal de questions / problèmes , le support a été très réactif pour m'aider à corriger ceux-ci

Store Using app Total reviews Average rating
Vinyl Way 2 months 1 5.0
Developer Reply

Hi there, Here's Emma from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Emma Transcy by OneCommerce

5 / 5 Share
March 30, 2023

Grace provided excellent support! We had a few issues with our setup, but were able to resolve most of them via chat. We look forward to the release of new features in the future.

Store Using app Total reviews Average rating
KENELE STORE 1 day 1 5.0
Developer Reply

Hi there, Here's Jena from Transcy. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy by OneCommerce

5 / 5 Share
March 29, 2023

Funny and Serenaa have been a great support! The app works perfectly, exactly like we wanted! We recommend

Store Using app Total reviews Average rating
Bricks Masons 2 days 24 5.0
Developer Reply

Hi Karim, I'm Kaylin from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy by OneCommerce

4 / 5 Share
March 29, 2023

This solution does not have an option to translate more than 1000 products in their most advanced pricing plan. The support department has reached to me to get the proper support. They explained the issue and a work around. Looking forward to the updated version.

Store Using app Total reviews Average rating
EV Plug Europa 6 days 6 4.8
Developer Reply

Hi there, This is Jena again and thanks for your feedback We have surely noted your point and take it into consideration. Especially, we're going to plan for this improvement next few months. Once it's officially released, you will be informed properly If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jena Transcy by OneCommerce

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