Transcy: AI Language Translate for Shopify

Transcy: AI Language Translate

Auto-translate & switch currency by location. Sell globally.
Rating
4.4
Feedback
2,463
Reviews
Chart
#1,611
Shopify

All reviews

5 / 5 Share
May 10, 2023

Great support! They answered me promptly and efficiently, resolving all the issues with my settings. I am extremely satisfied with the team's assistance. Thank you, Vani, for your excellent support! ;)

Store Using app Total reviews Average rating
wavyvinyl 7 days 2 5.0
Developer Reply

Hi there, I'm Kaylin from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy by OneCommerce

5 / 5 Share
May 8, 2023

Very good APP, the service is also very timely, I like online chat, any problems can be solved in time, highly recommended!

Store Using app Total reviews Average rating
EU Sihoo official Shop 11 days 5 4.8
Developer Reply

Hi there, I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Gemma Transcy by OneCommerce

5 / 5 Share
May 8, 2023

very fast customer service and a special thanks to lewis, I recommend this application

Store Using app Total reviews Average rating
banzola-collection About 2 hours 2 5.0
Developer Reply

Hi Federico, Here's Jena from Transcy. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy by OneCommerce

5 / 5 Share
May 8, 2023

The app is far better than the Shopify Translate & Adapt App. Better translation in general and more options for manual interference to adjust translations to your preference and great customer support. I had a translation mistake on my homepage with Shopify's translate App and it was not possible to fix it, not even with Shopify Support. After that I switched to this App and I am satisfied thus far.

Store Using app Total reviews Average rating
fictionary world 3 months 8 4.9
Developer Reply

Hi Michael, I'm Kaylin from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy by OneCommerce

5 / 5 Share
May 7, 2023

Very responsive and enthusiastic customer, not sure this app is for me at the moment, 14 day free trial is a very good idea indeed! Enough for me to test all the features.

Store Using app Total reviews Average rating
Birthdaygreetings About 1 hour 1 5.0
Developer Reply

Hi Wentao, Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy by OneCommerce

5 / 5 Share
May 3, 2023

Highly recommend! The fastest response real human CS Team ever. Thank you for your help. I am confident with the other problems in future and work with Transcy Team.

Store Using app Total reviews Average rating
TMG Industrial About 1 month 6 4.8
Developer Reply

Hi David, I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Gemma Transcy by OneCommerce

5 / 5 Share
May 2, 2023

Very good application, I highly recommend it. I must also comment that the support is excellent, Harry attended me and was very kindly able to help me with the problem I was having

Store Using app Total reviews Average rating
Altell 112 12 days 1 5.0
Developer Reply

Hi Cristina, This is Jocelyn from Transcy. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy by OneCommerce

5 / 5 Share
May 1, 2023

Thank you Cris for great Support. I had some questions about tools and abo. We weill use trancy in our shop and I will keep you uptodate :-)

Store Using app Total reviews Average rating
BS24 Switzerland AG 13 days 2 5.0
Developer Reply

Hi Sandro, My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy by OneCommerce

4 / 5 Share
April 28, 2023

後台客服處理速度快,發現問題克服會直接幫忙處理。 不過有時候,後台的程式loading會卡住,導致要微調一些工具的時候會需要一直重新整理。開啟其他app並不會有這樣的問題,希望可以再更改一下後台loading速度。

Store Using app Total reviews Average rating
Wonderland Underwear Over 1 year 3 4.7
Developer Reply

Hi there, I'm Bellamy from Transcy. We would like to thank for your review Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy by OneCommerce

5 / 5 Share
April 28, 2023

Ci troviamo bene. Il supporto clienti è rapido e gentile. Consiglio questa app a chi ha un negozio multilingua.

Store Using app Total reviews Average rating
Cashmere Island 9 months 1 5.0
Developer Reply

Hi Camilla, This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy by OneCommerce

5 / 5 Share
April 27, 2023

Very good plug-in! Customer service patiently helps answer questions and works great! Looking forward to it subsequent performance!

Store Using app Total reviews Average rating
Wishesfromworld About 3 hours 1 5.0
Developer Reply

Hi Wentao, I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Gemma Transcy by OneCommerce

4 / 5 Share
April 26, 2023

Buena traduccion, cumple con una ritmo de traduccion a buena velocidad y permite agregar divisas de una gran cantidad de paises

Store Using app Total reviews Average rating
Aldayah 8 days 1 4.0
Developer Reply

Hi Rene, This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Jolie Transcy by OneCommerce

5 / 5 Share
April 24, 2023

Just installed and still in testing phase! But its working. AND the support is awesome! all questions and issues cleared. Just the translation (not automatically - manualy would be great) of product types from shopify (javascript) would be fantastic :-)

Store Using app Total reviews Average rating
Time Of Vibes About 9 hours 7 4.7
Developer Reply

Hi Thomas, This is Jocelyn from Transcy. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy by OneCommerce

5 / 5 Share
April 23, 2023

Tolle App für die Übersetzung in andere Sprachen. Auch der Support ist extrem schnell und sehr hilfreich, sollte es mal irgendwo nicht direkt klappen. Auf jeden Fall sehr empfehlenswert für Alle, die nach einer App suchen, die euch dabei unterstützen mehrsprachige Seiten anzubieten.

Store Using app Total reviews Average rating
Tian Watches Over 2 years 1 5.0
Developer Reply

Hi Marius, I'm Kaylin from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy by OneCommerce

5 / 5 Share
April 23, 2023

I am absolutely blown away by the amazing features and functionality of this Shopify translation app. It has completely transformed the way I do business by allowing me to effortlessly translate my store into multiple languages, reaching a wider audience than ever before. The user interface is intuitive and easy to navigate, making the translation process a breeze. Plus, the accuracy and quality of the translations are top-notch, ensuring that my message is conveyed perfectly in any language. What really sets this app apart from others is the excellent customer support. Anytime I have a question or issue, their team is quick to respond and provide helpful solutions. Overall, I highly recommend this Shopify translation app to anyone looking to expand their reach and grow their business globally. It's an absolute game-changer and has earned my highest rating of 5 stars!

Store Using app Total reviews Average rating
Shopminiparts.com About 1 year 1 5.0
Developer Reply

Hi Petros, I'm Mirabel from Transcy. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy by OneCommerce

4 / 5 Share
May 17, 2023

Update: The 3rd party app translations sometimes overwrite already applied translations inside transcy. It's a nightmare to get this sorted (I've been going on about 3 weeks trying to get this done now). The app works fine, but it overwriting itself is a massive problem. I had some questions on putting the switcher in a specific spot in my theme and was helped super fast (on a weekend day, even) which I really appreciate. The app is very extensive and takes a bit of getting used to, but everything is done very intuitively and after learning how to work with it, it's absolutely perfect for both language and currency efforts.

Store Using app Total reviews Average rating
Undercover Otter About 2 months 16 4.7
Developer Reply

Hi there, My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy by OneCommerce

5 / 5 Share
April 21, 2023

Transcy offers a very efficient service to solve problems quickly. We are very happy with their excellent, fast and personalized service.

Store Using app Total reviews Average rating
Bagages de France Over 1 year 1 5.0
Developer Reply

Hi Sheila, This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy by OneCommerce

5 / 5 Share
April 18, 2023

Het gaat wel eens mis, maar dan is er altijd de prima support! Reageren snel en adequaat. Zo wil je het. Hulde !

Store Using app Total reviews Average rating
depeperwinkel 7 months 4 4.5
Developer Reply

Hi there, This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Shirina Transcy by OneCommerce

5 / 5 Share
Sept. 7, 2023

thank you Clara HELP! great !

Store Using app Total reviews Average rating
floysun 6 days 5 4.8
Developer Reply

Hi Sun, This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Jolie Transcy by OneCommerce

5 / 5 Share
April 16, 2023

Harwin was so so helpful the best support going! thanks team and look forward to more work with you ALL!

Store Using app Total reviews Average rating
ltwildlife 8 months 2 5.0
Developer Reply

Hi Arnold, I'm Mirabel from Transcy. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy by OneCommerce

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