Transcy: AI Language Translate for Shopify

Transcy: AI Language Translate

Auto-translate & switch currency by location. Sell globally.
Rating
4.4
Feedback
2,462
Reviews
Chart
#1,611
Shopify

All reviews

5 / 5 Share
Feb. 20, 2023

Installed this app about 1 h ago, it takes a few minutes to get a handle on the setup and start correcting auto-translations. During the setup my translations stalled for some reason so I asked for help in the Chat (my rep was Giselle). The support is immediate and stellar, fixed the issue in minutes (which is not standard with most apps). The app is actually very intuitive. Translation quality is similar to Google Translate, so you need to go through each to proofread - this is the time consuming part that you have with every app. Overall I can really recommend this app!

Store Using app Total reviews Average rating
BALSAMIQUE About 2 hours 2 5.0
Developer Reply

Hi Lukasz, Here's Jena from Transcy. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy by OneCommerce

5 / 5 Share
Feb. 18, 2023

Great app, very helpfull customer service. I had an issue, and they helped me on a Saturday at almost midnight. That speaks volume.

Store Using app Total reviews Average rating
DJURHUUS SCANDINAVIA 3 days 2 5.0
Developer Reply

Hi Hjalti, I'm Mirabel from Transcy. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy by OneCommerce

5 / 5 Share
Feb. 18, 2023

Incredibly quick response from support on a Saturday night. I received a lightning fast and very accurate response from Harwin

Store Using app Total reviews Average rating
Zippo-Bulgaria About 5 hours 1 5.0
Developer Reply

Hi Radoslav, My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy by OneCommerce

5 / 5 Share
Feb. 16, 2023

Immediately had a a support agent (Vani) pop up to guide us through the process - extremely helpful and informative. would be cool if the actual translation loaded little bit quicker but so far so good.

Store Using app Total reviews Average rating
Sexy Emporium 4 days 22 4.3
Developer Reply

Hi Daniel, I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy by OneCommerce

5 / 5 Share
Feb. 15, 2023

Highly recommend this app, smooth and fast. Support handled issues very quickly and resolved all my issues. grateful.

Store Using app Total reviews Average rating
OlyVogue About 16 hours 2 5.0
Developer Reply

Hi Jocelyn, This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy by OneCommerce

5 / 5 Share
Feb. 15, 2023

Very good customers service! Thank Aurora for your help. The team are super fast and want to help .

Store Using app Total reviews Average rating
Virage Mode 6 months 2 5.0
Developer Reply

Hi Dominique, This is Jocelyn from Transcy. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy by OneCommerce

5 / 5 Share
Feb. 15, 2023

very helpful app and communicative company. Especially, Iris did a wonderful job for helping me out. absolutely recommend this app. It helps a lot ~

Store Using app Total reviews Average rating
veryshine.com 2 days 2 5.0
Developer Reply

Hi Hee, My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy by OneCommerce

5 / 5 Share
Feb. 13, 2023

I have used several translation apps and I find this one quite good. The support is fantastic, helping you to improve your shop.

Store Using app Total reviews Average rating
To the Moon 9 months 6 5.0
Developer Reply

Hi there, Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy by OneCommerce

4 / 5 Share
Feb. 10, 2023

Harwin support is so nice!! , I'll give 4 star just for now because I did not already try the Higher Plans..

Store Using app Total reviews Average rating
Miniature Cusina About 15 hours 1 4.0
Developer Reply

Hi there, I'm Frederick from Transcy. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy and hope we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Frederick Transcy by OneCommerce

5 / 5 Share
Feb. 10, 2023

great app with excellent customer service. online chat responds to your requests in minutes. translation is pretty good.

Store Using app Total reviews Average rating
touteladeco.com About 19 hours 2 5.0
Developer Reply

Hi Florian, Here's Levi from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Levi Transcy by OneCommerce

5 / 5 Share
Feb. 10, 2023

Experience with Trancy was great as of now, Nancy was great and fast at supporting me! I would recommend. Also prices look great for what they offer!

Store Using app Total reviews Average rating
FinalVial 26 minutes 6 5.0
Developer Reply

Hi there, My name's Justin from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Justin Transcy by OneCommerce

5 / 5 Share
Feb. 10, 2023

Excellent support in integrating the app with your store. I haven't used the app or seen results yet but it seems to have everything I need! Thank you

Store Using app Total reviews Average rating
Soft Play Kingdom About 1 hour 1 5.0
Developer Reply

Hi Katie, Here's Emma from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Emma Transcy by OneCommerce

5 / 5 Share
Feb. 9, 2023

very good!!! the support is really helpful. they help me to solve the translate and cuuency issue!!

Store Using app Total reviews Average rating
ACEANDRARE About 14 hours 3 5.0
Developer Reply

Hi MOMOKO, This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Shirina Transcy by OneCommerce

5 / 5 Share
Feb. 9, 2023

Great App! Excellent customer service! I had some questions about setting up the app. The customer service team did a fantastic job. Quick responses with clear instructions and guidance made this a five star experience.

Store Using app Total reviews Average rating
Spear Gods 14 days 2 5.0
Developer Reply

Hi there, This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Jolie Transcy by OneCommerce

5 / 5 Share
Feb. 8, 2023

Great App! Great Customer Service! Thanks a million to Flora. She was a nice and patient person in spite of all the issues that needed to be fixed. Thanks from the bottom of my heart

Store Using app Total reviews Average rating
IGelectronics-GCC About 14 hours 1 5.0
Developer Reply

Hi there, I'm Mirabel from Transcy. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy by OneCommerce

5 / 5 Share
Feb. 8, 2023

Great app, fast and responsive support team. Thanks a lot Joe for helping me fix the incompatible theme issue

Store Using app Total reviews Average rating
COMFMET 15 days 3 5.0
Developer Reply

Hi there, My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy by OneCommerce

5 / 5 Share
Feb. 7, 2023

The application is very useful in running a international shop. Customers have a very easy way to change the language.

Store Using app Total reviews Average rating
MDA TRUCK About 3 hours 5 5.0
Developer Reply

Hi Wiktor, This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy by OneCommerce

5 / 5 Share
Feb. 7, 2023

Sehr guter App und sehr leicht zu Bedienen Diese App kann man nur Weiterempfehlen falls man nicht klar kommt wird einen sofort geholfen ich fand das Super :)

Store Using app Total reviews Average rating
Boutiquedeluxe.de About 1 hour 1 5.0
Developer Reply

Hi Tugba, This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy by OneCommerce

5 / 5 Share
Feb. 7, 2023

The support is AMAZING! We have a lot of troubles with our store because it's a bit complicated. But they are so friendly and really want to work with us. High recommend

Store Using app Total reviews Average rating
Ultimate Gainz 2 days 16 3.1
Developer Reply

Hi Raymond, This is Jocelyn from Transcy. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy by OneCommerce

5 / 5 Share
Feb. 5, 2023

This app works very well ! The translation is very fast. You can customize as you want. The team is very hepfull. You can contact them and they respond very fast. Good application ! I recommend it

Store Using app Total reviews Average rating
Shop Idol 4 months 1 5.0
Developer Reply

Hi Leandrew, My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy by OneCommerce

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