Transcy: AI Language Translate for Shopify

Transcy: AI Language Translate

Auto-translate & switch currency by location. Sell globally.
Rating
4.4
Feedback
2,462
Reviews
Chart
#1,611
Shopify

All reviews

5 / 5 Share
Jan. 2, 2023

First of all, great app. But the best part is the support team! Since it is difficult in the first part to setup a multi-lang store, they will help you with absolutely everything in little to no time. Found it amazing working with them!

Store Using app Total reviews Average rating
Wicked Wood Games 5 days 2 5.0
Developer Reply

Hi Ton, Here's Justin from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Justin Transcy by OneCommerce

5 / 5 Share
Dec. 30, 2022

App works great, but the support is even better. They helped customize it on my store and adjust all the settings to make sure it worked great! Wilson and his team were wonderful!

Store Using app Total reviews Average rating
EasyJean About 2 hours 4 5.0
Developer Reply

Hi David, My name's Kelly from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Kelly Transcy by OneCommerce

5 / 5 Share
Dec. 29, 2022

Amazing support, fast and helpfull! Recommend this app, easy and fast translated. Also you easy can change something if you want.

Store Using app Total reviews Average rating
someforyou.eu About 23 hours 2 5.0
Developer Reply

Hi Zoriana, Here's Jena from Transcy. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy by OneCommerce

5 / 5 Share
Dec. 28, 2022

The customer service is BOMB! Literally helped with all my questions, quickly corrected all my issues, and even gave me some extra insight! very patient and works extremely fast! as a business owner, I greatly appreciate this!!!! Time is the most expensive thing!

Store Using app Total reviews Average rating
Lash Primp 9 months 2 3.0
Developer Reply

Hi Amir, My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy by OneCommerce

5 / 5 Share
Dec. 8, 2025

Super good app, and very good support,

Store Using app Total reviews Average rating
WEN natural living Almost 3 years 1 5.0
Developer Reply

Hi Wendy, This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy by OneCommerce

5 / 5 Share
Dec. 27, 2022

Just Installed it and it seems a great app and easy to use, migrating my current translations now and tweaking some settings. will update the review once finished. great customer support by the way

Store Using app Total reviews Average rating
Cat Lovers Boutique About 1 hour 3 5.0
Developer Reply

Hi Max, Here's Scott from Transcy. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Scott Transcy by OneCommerce

5 / 5 Share
Dec. 24, 2022

This software is great and frees me from tedious translation. Its translations are automatic and saved, which is beneficial for multilingual SEO. The service staff is very patient, even if I don't know the settings, she helps me set them up remotely, which is great.

Store Using app Total reviews Average rating
RCDrone About 2 hours 4 5.0
Developer Reply

Hi Jinlong, My name's Kelly from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Kelly Transcy by OneCommerce

5 / 5 Share
Dec. 24, 2022

Great app and Really good customer service, they came to suggest me some advice for my shop and help me, they take 1 second to respond you can count on them ! Special thanks to Nancy :)

Store Using app Total reviews Average rating
DwarxShop About 3 hours 1 5.0
Developer Reply

Hi Warren, Here's Emma from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Emma Transcy by OneCommerce

5 / 5 Share
Dec. 22, 2022

I was supported by Alene and she is great at her job, very responsive respectful and friendly I was satisfied and perfectly had my solution I was seeking for

Store Using app Total reviews Average rating
babyholicstore 8 months 1 5.0
Developer Reply

Hi Abdallah, This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Jolie Transcy by OneCommerce

1 / 5 Share
Dec. 22, 2022

Very bad app and it is not working properly , broke 10 time for one week .Big problem for me and lost a lot of customers !!! NOT working good !!! Last time i had a lot of people contacting me to complain about the language problem !

Store Using app Total reviews Average rating
Limited Lingerie 22 days 2 3.0
Developer Reply

Hi Miroslav, This is Anna from Transcy and we're deeply sorry for your unexpected experience with our app Regarding to your issue, because you uninstalled our app already so it's hard for us to check and reproduce the bug further, so please consider to reinstall our app and let us have a chance to support you with the highest priority. We have seen that one of our colleagues is reaching out you, but unsuccessful, please kindly check your email and let him know if you need further support. Regards, Anna Transcy by OneCommerce

5 / 5 Share
Dec. 22, 2022

Nutze es in allen meinen Shops. Vor allem bei Problemen ist der Support sehr schnell und löst diese sofort.

Store Using app Total reviews Average rating
meddevs About 1 hour 1 5.0
Developer Reply

Hi Sebastian, I'm Kaylin from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy by OneCommerce

5 / 5 Share
Dec. 22, 2022

Customer service is very good and initiative. I think it's very important. I just search for it and test it.

Store Using app Total reviews Average rating
neewer.com 39 minutes 8 5.0
Developer Reply

Hi there, Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy by OneCommerce

5 / 5 Share
Dec. 20, 2022

Hervorragender Kundendienst. Simultan wurde mir bei der Installierung geholfen und schlussendlich konnte ich die App in nur 30 Minuten nutzen. Kann ich nur sehr empfehlen!

Store Using app Total reviews Average rating
Kibemo About 2 hours 4 5.0
Developer Reply

Hi Samuel, This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy by OneCommerce

5 / 5 Share
Dec. 20, 2022

Easy to use and very professional customer service , it was a good decision to switch to this app I found every thing I need.

Store Using app Total reviews Average rating
Memas Dessert About 3 hours 4 5.0
Developer Reply

Hi Rami, This is Enzo from Transcy. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Enzo Transcy by OneCommerce

5 / 5 Share
Dec. 20, 2022

Holy moly! Fast assistance with their realtime human help holding my hand through successful installation. Absolutely heroic!

Store Using app Total reviews Average rating
Developer Reply

Hi Ken, I'm Levi from Transcy. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Levi Transcy by OneCommerce

5 / 5 Share
Dec. 19, 2022

The help from the support team has been awesome! Since our brand is worldwide, they helped us translate it to multiple languages so that our customers could have a great experience! We love it!

Store Using app Total reviews Average rating
Teraschi About 15 hours 6 5.0
Developer Reply

Hi Justin, This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Shirina Transcy by OneCommerce

5 / 5 Share
Dec. 19, 2022

非常棒,主动帮助我检查完善设置,服务很周到!每一步都进行详细的流程引导,给到了很多帮助!Excellent, proactive in helping me check and perfect my setup, great service! Detailed process guidance every step of the way and lots of help!

Store Using app Total reviews Average rating
SeekHeart-Es About 4 hours 2 5.0
Developer Reply

Hi there, Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy by OneCommerce

5 / 5 Share
Dec. 17, 2022

Great platform and super fast support. Thanks Shen for mind blowing support and business development help.

Store Using app Total reviews Average rating
Carpetde 33 minutes 2 5.0
Developer Reply

Hi Mert, This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy by OneCommerce

5 / 5 Share
Dec. 17, 2022

Very friendly, supportive, and professional team. definitely recommend it. and special thanks to Pauline!

Store Using app Total reviews Average rating
Souk Al Ras 32 minutes 3 5.0
Developer Reply

Hi there, This is Jocelyn from Transcy. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy by OneCommerce

5 / 5 Share
Dec. 16, 2022

Very good! I had a great experience, She helped me through the process of starting with the app, super helpful and sweet!

Store Using app Total reviews Average rating
ssacred.soul About 1 hour 1 5.0
Developer Reply

Hi Michelle, Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy by OneCommerce

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