Transcy: AI Language Translate
Transcy Shopify Language Translation & Currency Converter
Rating
4.8
feedback
5,920
chart
#1,173
All reviews
Rating Breakdown
Review RSS Feed
May 9, 2023
So very helpful and quick to respond to questions and concerns and the App was easy to install with the great guidance of the team there!
Hi there, My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy by OneCommerce
Aug. 3, 2024
Appli qui fait très bien son job. Aide en ligne adorable et super efficace. Spéciale dédicace à Cris et Serenaa pour leur aide.
Hi there, This is Shirina from. We really appreciate you taking the time out to share your experience with us For your concerns, we seem to not catch your point clearly, so one of our colleagues is reach out you, please kindly check your email. Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Shirina Transcy by OneCommerce
May 8, 2023
Very good APP, the service is also very timely, I like online chat, any problems can be solved in time, highly recommended!
Hi there, I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Gemma Transcy by OneCommerce
May 8, 2023
Definitely recommend! I was a little sceptical in the beginning as it isn't necessarily a cheap option as most users who look to get this app would like more than 2 languages. But I was glad that I decided to do it the customer service was very good and they were able to change certain things for me that I didn't know how to do as I was new to the app. All in all, it is a good app and if you are looking to translate your store this is worth the price!
Hi Elia, This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy by OneCommerce
May 8, 2023
very fast customer service and a special thanks to lewis, I recommend this application
Hi Federico, Here's Jena from Transcy. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy by OneCommerce
May 8, 2023
I am delighted to write a fantastic review for Flora, an exceptional agent who works with Transcy. Flora provided outstanding service by helping me set up the language translation for my Shopify store. She was incredibly patient and kind throughout the process, walking me through every step of the way. What impressed me the most about Flora was her unwavering dedication to providing exceptional customer service. She went above and beyond to ensure that my experience was seamless and stress-free. Her attention to detail was second to none, and she made sure that every aspect of the translation process was taken care of. Thanks to Flora's expertise and hard work, my store is now fully translated. Overall, I highly recommend Flora to anyone looking for language translation services. Her knowledge, patience, and dedication to customer service are unparalleled, and she is truly a pleasure to work with. Thank you, Flora, for all of your hard work and for making my experience with Transcy such a positive one!
Hi there, This is Jocelyn from Transcy. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy by OneCommerce
May 8, 2023
The app is far better than the Shopify Translate & Adapt App. Better translation in general and more options for manual interference to adjust translations to your preference and great customer support. I had a translation mistake on my homepage with Shopify's translate App and it was not possible to fix it, not even with Shopify Support. After that I switched to this App and I am satisfied thus far.
Hi Michael, I'm Kaylin from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy by OneCommerce
May 8, 2023
I just started using this app and I'm already impressed with how easy it is to use! Additionally, the support team has been wonderful in helping me navigate any questions or concerns I had during the setup process. Nancy from the support team was particularly helpful and answered all of my questions in a timely and efficient manner. I highly recommend this app for anyone looking for a user-friendly experience and great customer support from the get-go!
Hi there, I'm Mirabel from Transcy. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy by OneCommerce
May 7, 2023
Very responsive and enthusiastic customer, not sure this app is for me at the moment, 14 day free trial is a very good idea indeed! Enough for me to test all the features.
Hi Wentao, Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy by OneCommerce
May 6, 2023
fast and easy replies and solves problems fast. I enjoy using the translation tool, it is quite accurate
Hi Daryna, My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy by OneCommerce
May 5, 2023
Great apps and support , a serious team , very helpful and responsive , they take a time to check and help me to install the apps with a lot of courtoisy and patiente , thank you so much , i highly recommand
Hi Oussema, Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy by OneCommerce
May 5, 2023
Buen soporte técnico y posibilidad de escalar a otros planes progresivamente. Vamos a migrar desde la APP nativa de shopify
Hi Francisco, This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Shirina Transcy by OneCommerce
May 3, 2023
Highly recommend! The fastest response real human CS Team ever. Thank you for your help. I am confident with the other problems in future and work with Transcy Team.
Hi David, I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Gemma Transcy by OneCommerce
May 3, 2023
Very good app and very good support. I recommend for translation. Even if the application is a little difficult at first, the support team is very nice and you have non-stop assistance. You will not remain no problem unsolved.
Hi Bogdan, This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Jolie Transcy by OneCommerce
May 2, 2023
L'application est très bien et très fonctionnelle et le service d'aide en ligne est très réactif. Ils m'ont aidé à pas mal de paramétrage, vraiment très bien. Je conseille cette appli et cette compagnie
Hi Nicolas, Here's Jena from Transcy. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy by OneCommerce
May 2, 2023
Very good application, I highly recommend it. I must also comment that the support is excellent, Harry attended me and was very kindly able to help me with the problem I was having
Hi Cristina, This is Jocelyn from Transcy. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy by OneCommerce
May 2, 2023
Thank you for your time and help! Giselle worked hard to help me the best so thanks to the assistante members.
Hi Johanna, I'm Kaylin from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy by OneCommerce
May 1, 2023
So i am using Transcy 2-3 weeks now and i have to say, its amazing. not just the app but also all the people working there are doing an amazing job! i will use it for sure further on and upgrade my licensing. thanks to all of the employees, you guys are amazing!
Hi David, I'm Mirabel from Transcy. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy by OneCommerce
May 1, 2023
Thank you Cris for great Support. I had some questions about tools and abo. We weill use trancy in our shop and I will keep you uptodate :-)
Hi Sandro, My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy by OneCommerce
May 8, 2023
I needed support to solve a technical issue and was supported by Giselle. She did an excellent job by immediately diving into it and staying with it!! Responded fast and professional. Consulted with the TECH department and came up with the solution. Friendly, patience and professional. I am very pleased with her assistance.!
Hi Jacques, Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy by OneCommerce