All reviews

Rating Breakdown

  • 5
    89% (2,288 ratings)
  • 4
    5% (118 ratings)
  • 3
    1% (24 ratings)
  • 2
    1% (19 ratings)
  • 1
    4% (113 ratings)

Reviews with Text

  • 98% (2,506)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 5, 2022

This is a second review. I had trouble with multiple languages on the same site. They spent quite a bit of time to debug the issue. Their support is top-class.

Using app

24 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 10, 2022

fast support, great experience so far! had a few issues about placement of the drop down menu and spacing and they resolved it.

Using app

About 4 hours

Total reviews

5

Average rating

4.4

5 / 5 Share

Sept. 10, 2022

Fantastic app and support. Auto translation works brilliant. It will help us to add more markets to our store.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 9, 2022

Very simple to use and the assistance is so kind and available with any kind of issue. I have to say that Rosa gave me the best assistance ever!

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 9, 2022

Amazing support! Super fast and diligent! I really appreciate the time and effort to help me set up the store. Thanks you!

Using app

19 minutes

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 9, 2022

Shen was super helpful and very knowledgeable. Language translation seems great - we are just setting this up. Can't fault the customer service.

Using app

About 1 hour

Total reviews

5

Average rating

4.2

5 / 5 Share

Sept. 9, 2022

Super aplikacja, jeszcze lepszy support. Błyskawiczna odpowiedź na zadawane pytania. Zdecydowanie polecam

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2022

The service is very good, the product features are also good, and it is worth paying for. But it would be nice if machine translation could translate more accurately.

Using app

About 16 hours

Total reviews

2

Average rating

3.0

5 / 5 Share

Sept. 8, 2022

Outstanding and rapid support from Pauline from the start, got the tool up and running in no time. The tool works as a charm.

Using app

38 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2022

Great customer service! I got help setting up the translation, the currencies, finding some options in Shopify and I also got some questions cleared.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 7, 2024

Very helpful support team.

Using app

About 2 years

Total reviews

4

Average rating

4.8

5 / 5 Share

Sept. 8, 2022

Easly installed and managed. Dev and support teams are amazing and helps you all the way! Fast, reliable and affordable.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2025

Serenna helped me a lot!

Using app

Over 2 years

Total reviews

5

Average rating

4.8

5 / 5 Share

April 23, 2024

The app works very well and Eleanor has been very helpful in resolving any issues I have. I would definitely recommend Transcy

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 7, 2022

I love this app! Really good translation. The support team did a very good job to help me with the installation and customization!

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 6, 2022

This is the best Translation app I have tried here on Shopify. They have outstanding customer service. Every time I have questions they are there to help as if they are just waiting for e to chat :) People are very friendly and very helpful. Plus the app works perfectly, has a lot of features, so much customization which I love! Thank you so much!

Store

Ariko

Using app

About 9 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 6, 2022

The app is good, wish more languages were free. You can only choose one free language. That is the only downside.

Using app

32 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2022

The app is great and the support absolutely incredible!!! I had a couple of 'problems' that turned out not to be faults but other settings in my Shopify system. Transcy couldn't have been more helpful :)

Using app

8 days

Total reviews

7

Average rating

4.9

5 / 5 Share

Sept. 6, 2022

great app, worthy of money and a great live support. This live support is awsome and the best point

Using app

About 2 months

Total reviews

4

Average rating

4.0

5 / 5 Share

Sept. 6, 2022

Just some minor start up questions. Outstanding and swift support from Sandy. This is the only translation app you want...

Using app

2 months

Total reviews

1

Average rating

5.0