Transcy: AI Language Translate
Transcy - Shopify Translation App
Rating
4.6
feedback
2,552
chart
#454
All reviews
Review RSS Feed
Sept. 16, 2022
Great onboarding via the chat. Nancy was a pleasure to deal with. Platform looks easy to set up and operate
Hi Naomi, I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy by OneCommerce
Sept. 16, 2022
I have a multilingual shop. The primary language is Italian and then there are 5 languages. the app is intuitive and well made. the assistance is punctual and solves serious problems in a reasonable time. i prefer it to langshop. the defects concern the synchronization. it is not uncommon to have to translate manually. in the panorama for now is the best
Hi Aldo, Here's Scott from Transcy. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Scott Transcy by OneCommerce
Sept. 15, 2022
Good service! My problem is solved very well. I strongly recommend you to use transcy, it is the best translation software I have ever used!
Hi Kwumsy, I'm Levi from Transcy. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Levi Transcy by OneCommerce
Dec. 3, 2022
Annie is really helpful, understood my questions quickly and provided excellent solutions. good customer service to support, the functions are powerful, free to set up one language is good to start
Hi Yuhao, Here's Justin from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Justin Transcy by OneCommerce
Nov. 12, 2025
sehr guter Support von Anna
Hi Patrick, This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Shirina Transcy by OneCommerce
Sept. 15, 2022
客服很热情，超级好。 不足的地方是 1.如果店铺里面有2种语言翻译就会有点傻，但是可以后期通过软件更正。 2.操作界面如果有语言选择就好了 3.翻译一个一个点有点繁琐，如果有一个白痴键一键翻译就好了。 满意的地方 1.翻译精准 2。客服热情
Hi there, This is Jolie from Transcy. We are glad that you have had a good experience with our support when using Transcy. Thank you for using and trusting us. For your feedback, we have noted these points to improve our app in the better way. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Jolie Transcy by OneCommerce
Sept. 15, 2022
The customer service and develop support are really good. Helped me to solve my Technical SEO issues. Fast and clean. Highly recommend.
Hi there, Here's Jena from Transcy. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy by OneCommerce
Sept. 14, 2022
One of the best app for geolocation based redirection. Support is very active and listen to you properly specially @Annie. Thanks @Annie for your help for setting this app as well.
Hi Simone, Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy by OneCommerce
Sept. 14, 2022
Excelente app y excelente servicio, Zenny me ayudó muchísimo!! Gracias por todo y los recomendaré, son un excelente equipo
Hi Colomba, Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy by OneCommerce
Oct. 14, 2025
The main strength of this app is undoubtedly its support team, exceptionally efficient and responsive, especially if you have very specific customization needs for your store. What also sets this app apart from its competitors is its flexibility and the wide range of options available. You can choose which elements of your store to translate or not : for instance, translating product names can sometimes be counterproductive, and this app gives you the freedom to decide based on your needs. It also takes into account hidden content that isn’t visible on the storefront but is essential for SEO development in foreign languages. You can even use AI translation engines to get high-quality, expert-level translations (this option comes at an extra cost and is not included in the base price). Transcy is a real asset for boosting visibility and sales international.
Hi Stephane, This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy by OneCommerce
Sept. 14, 2022
Its a great app, with a great support...............................................................
Hi Erika, This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy by OneCommerce
Sept. 14, 2022
guter Support, App funktioniert bei uns einwandfrei und macht was sie soll. Kann ich nur jedem ans Herz legen der einfach und schnell multilingual arbeiten möchte
Sept. 13, 2022
With the help of technicians, the plugin is exactly what I want, it fits my theme perfectly, and the plugin responds very quickly. I like to use this plugin.
Jan. 21, 2025
Love how their support team responded so quickly and patiently. App is easy to use as well.
Sept. 13, 2022
Nice app, their support team is amazing and will help with everything you need!! Best service so far on Shopify!
Sept. 13, 2022
Ich muss sagen das ich selten so einen guten Support erlebt habe wie hier. Alle kleinen Fehler wurden binnen weniger Minuten behoben. Daher funktioniert die App für mich einwandfrei! Vielen Dank an Flora für den Support :)
Sept. 12, 2022
Ich habe die App letzte Woche hinzugefügt, und der Mitarbeiter habe mein Problem schnell und geduldig geholfen. Sehr gute App.
Sept. 12, 2022
The best customer service I have ever had with very quick responses. The app is simple and easy to use.
Sept. 12, 2022
The App does what it promises. If anything is unclear the support is super fast and friendly. The pricing is ok, too.
Sept. 11, 2022
Great support from the service team! Fast and repsonsive, fixing the issues right away. Great at translation too. Quite accurate