All reviews

Rating Breakdown

  • 5
    90% (2,293 ratings)
  • 4
    5% (118 ratings)
  • 3
    1% (24 ratings)
  • 2
    1% (19 ratings)
  • 1
    4% (98 ratings)

Reviews with Text

  • 98% (2,503)
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5 / 5 Share

Aug. 27, 2022

The app wasn't working at first for me but then i contacted support and they helped me a lot, The live chat is pretty good and they managed to fix everything which isn't something every support does!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 27, 2022

Molly from FireApps is AMAZING! She helped me with step-by-step images on how to set everything up from beginning to end. Super happy with the customer service and the speed of the response time.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 27, 2022

Primer día usando la app, el soporte es bueno patra guiarte en el proceso, espero funcione todo bien

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

March 9, 2024

Hade problem med att vissa översättningar inte slog igenom men fick snabb och bra support av "Polaris" via chatten. Jag är mycket nöjd!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2022

Works as expected. Fast and easy to get it working. Had a minor issue with the switcher but the support team solved it very quickly.

Using app

30 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2024

I asked help from Customer Support because I had a problem on translation. Raymond helped me fast. We didn't spend much time, just a few mins then it be done. I really like this app and suggest you guys can try it!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 27, 2022

This app is a must if you decide to sell internationaly. Easy setup, super convenient, everything is great

Store

PROLEEP

Using app

About 23 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 26, 2022

Shiro and Nim were SO helpful. So impressed with this app and the customer service. We started off to just trial how well it could integrate into our shop and we are blown away with the app and service. Highly reccomend!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2022

Diese App ist jeden Cent wert! Super Support bei Problemen + und super APP! Übersetzungen sehen wirklich gut aus. Viele Dank

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2022

BEST TRANSLATION APP ON APPSTORE! Love it. Very fast customer support that really helps me. 5 STARS FOR THIS SERVICE AND FOR THIS GREAT APP

Using app

About 2 hours

Total reviews

18

Average rating

5.0

5 / 5 Share

Aug. 24, 2022

Great app and fantastic support. Love the fact that we can setup custom currency rate. Much recommanded

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2022

The customer support is really helpful since the begining by solving your doubts and making suggestions.

Store

Santena

Using app

27 minutes

Total reviews

2

Average rating

5.0

4 / 5 Share

Aug. 24, 2022

Just started with the app so I cannot review the app just yet. Service was great, quick response and direct help with implementing on our site. Great service!

Using app

About 3 hours

Total reviews

3

Average rating

4.7

5 / 5 Share

Aug. 24, 2022

Muy buena atención al cliente, fácil de usar y muy recomendable. Tiene una plataforma muy intuitiva y con distintas opciones que la hacen muy completa

Using app

About 2 hours

Total reviews

12

Average rating

5.0

5 / 5 Share

Aug. 24, 2022

We have just started to use Transcy app. Overall everything works great and nice, especially, app support Nim was very helpful and kind. Highly recommended.

Using app

6 days

Total reviews

11

Average rating

5.0

5 / 5 Share

Aug. 23, 2022

Jennifer was excellent with her savvy and prompt customer service. Love the Transcy app. It's really the only app I have had installed since opening my storefront. A+++ customer service.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2022

This app is easy to use and managed to translate my whole website (including third party apps). Customer service was outstanding (I dealt with Mr. Lee): they are quick and great at what they do. Mr. Lee was even able to log into my website and make some changes himself to make it easier for me.

Using app

11 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 23, 2022

Super app, nem at navigere og effektiv til oversættelsesformål. Super god kundeservice også, de hjælper altid med at løse problemerne hurtigt.

Using app

8 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 23, 2022

This app is working perfectly! The customer support team is great always ready to help! I would recommend!

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 23, 2022

Great app. It's easy to use, edit and navigate and offers really good and helpful customer support.

Using app

29 minutes

Total reviews

3

Average rating

5.0