Transcy: AI Language Translate for Shopify

Transcy: AI Language Translate

Auto-translate & switch currency by location. Sell globally.
Rating
4.5
Feedback
2,489
Reviews
Chart
#1,920
Shopify

All reviews

5 / 5 Share
Sept. 2, 2022

Very prompt help from John. Step-by-step instruction. Powerful app. Worth trying. Very prompt help from John. Step-by-step instruction. Powerful app. Worth trying.

Store Using app Total reviews Average rating
MALACASA About 1 hour 9 5.0
5 / 5 Share
Sept. 5, 2022

I was contacting support for automatic AI translation for Spanish. Sandy provides me good support on setting up the language. Thank you. Update-2022.09.05 Annie helped me set up the currency

Store Using app Total reviews Average rating
WestStarTexas 3 days 1 5.0
5 / 5 Share
Sept. 1, 2022

Support was really good at helping and getting the app integrated on the website. Very happy for their help :-)

Store Using app Total reviews Average rating
ByStenholt About 1 hour 2 5.0
5 / 5 Share
Sept. 1, 2022

Great app, I got in touch with the support team at Transcy for help with a query, Zenny was very quick to reply and her response was extremely helpful. Great service! Highly recommend

Store Using app Total reviews Average rating
soibioluxe.com About 2 hours 1 5.0
5 / 5 Share
Sept. 1, 2022

Great live Support, and very kindly stuff I will recommend this app for all the people which looking for good translation

Store Using app Total reviews Average rating
Blank Beauty 37 minutes 5 5.0
5 / 5 Share
Sept. 1, 2022

I been using this app for awhile, is great and it has helped my customers a lot! One of the greatest features of this app is: 1.- is FREE 2.- Amazing customer Service! Thank you guys! Keep up the good work!

Store Using app Total reviews Average rating
Vip Barber Supply 6 months 16 4.8
5 / 5 Share
Sept. 1, 2022

Very helpful support, app works very well with our website and was very easy to use, any problems the support team were there to help!

Store Using app Total reviews Average rating
HiK9 35 minutes 3 5.0
5 / 5 Share
Sept. 1, 2022

App is intuitive and the best thing is the Support! I didn't have to do anything if i'm honest, because the nice support made every settings i needed for me. Really the best support i ever had and the translatiosn are also excellent

Store Using app Total reviews Average rating
MOJOKAII About 5 hours 2 5.0
5 / 5 Share
Sept. 1, 2022

This is the most friendly and easiest to use among Translate APP I did try. Support Team is fast and helpful. They answered all my questions and solved problems quickly. Nice experience! 翻訳アプリの中、最も使い勝手が良いです。自動翻訳機能は優秀ですが、何よりも手動で翻訳内容を簡単に思い通りに直せることがすごく便利です。スタッフも迅速に対応していただき、よかったです。 お勧めです。

Store Using app Total reviews Average rating
Cornier About 3 hours 14 5.0
5 / 5 Share
Aug. 31, 2022

This app is amazing! We tried other apps to achieve geolocation, language, and currencies and had many challenges. This one cured all of them. Also, the customer service is top notch and Nim was amazing in answering questions and with setup. We highly recommend this app!

Store Using app Total reviews Average rating
The GIN Store 2 days 2 5.0
5 / 5 Share
Aug. 31, 2022

APENAS LA ESTOY INSTALANDO Y RECIBI UN MENSAJE DE PARTE DE UN ASISTENTE (SHEN), QUIEN AMABLEMENTE SE OFRECIO A APOYARME PARA QUE LA INSTALACION DE LA APLICACION A MI PAGINA FUERA MUCHO MAS SENCILLA. HASTA AHORA ME HA GUSTADO COMO VA QUEDANDO.

Store Using app Total reviews Average rating
LA CASA DE EMMA 29 minutes 1 5.0
1 / 5 Share
March 24, 2026

This app it's terrible they promise me one price, I payed the 270€ anual fee and then they asked me for a 5k anual fee... Doesn't update the banner languages in a automatic way. You need to translate it yourself.

Store Using app Total reviews Average rating
mrsertha Over 3 years 1 5.0
Developer Reply

Hi there, This is Ben. Thank you for sharing your feedback. I truly understand how frustrating this experience must have been, especially when it comes to pricing and features not working as expected. Regarding the pricing concern, I completely understand your disappointment. We recognize that the recent update to our pricing plans may have caused confusion, particularly when it feels different from what you initially signed up for. Please accept our sincerest apologies for how this transition has impacted you. We genuinely value your trust and long-term support, and we are committed to making this right for you. You also mentioned that the banner content is not updating automatically across languages. This is definitely not the experience we want you to have, and we take this issue very seriously. Our team would like to investigate this further and resolve it for you as a top priority. We truly appreciate your patience and the opportunity to assist you. We have noticed that one of our colleagues is in touch with you via email. Please let them know if you need further support. Looking forward to hearing from you. Best regards, Ben Transcy by FireGroup Technology

5 / 5 Share
Aug. 31, 2022

Helpful and great advice.Helpful and great advice.Helpful and great advice.Helpful and great advice.Helpful and great advice.Helpful and great advice.Helpful and great advice.Helpful and great advice.Helpful and great advice.

Store Using app Total reviews Average rating
McDuffy 31 minutes 1 5.0
5 / 5 Share
Aug. 31, 2022

Very good service, quickly helped me solve the problem, thank you very much.Translation and currency switching can be done very conveniently.

Store Using app Total reviews Average rating
nekoaq.com 6 months 1 5.0
5 / 5 Share
Aug. 30, 2022

tres bonne application répond à mes besoin concret, permet de traduire dans plusieurs langues c'est interessant

Store Using app Total reviews Average rating
Besthia™ About 4 hours 3 5.0
5 / 5 Share
Aug. 30, 2022

Génial, SAV pareil. Je l'utilise pour pouvoir vendre dans le monde entier. Je viens de l'installer et j'attend maintenant les retours.

Store Using app Total reviews Average rating
SoftGun About 2 hours 7 4.9
5 / 5 Share
Aug. 30, 2022

A W E S O M E. You can't find better customer support on earth for real haha. I just contact them and they answer quickly and help me to answer all my needs (oh my god a have tons of needs haha..) appreciate this app. You can count me in for a long long long time. Recommanded

Store Using app Total reviews Average rating
henrietteandco About 1 hour 5 5.0
3 / 5 Share
Jan. 25, 2023

First 2 weeks: 5 stars: This is the best service I have ever received on an app. I was very shy with all the different translation apps, and in the end I choose this one because of the price and that you are not charged for the AI translation. I would suggest it is best to have your store base language in english, I unfortunately did not have. But the app easily allows you to manual change the languages on each page. Great app! Update 4 months later: Great customer service. But the app itself is lacking a lot. If you are using many theme templates, you are better off with another app. There is no clear way possible of easily managing the translations of your different theme templates. For shopify 2.0 this app is not recommended. The app is messing with internal links often. If you don't pay attention your site is probably unusable and showing a lot of 404 pages in the other language. The customer serivce is fast and good. I guess they have a hard job only working on solving problems.

Store Using app Total reviews Average rating
greensandglobe 5 months 1 3.0
5 / 5 Share
Aug. 30, 2022

Great app , Awesome and very responsive customer service Best app got on Shopify so far thanks you guys , keep making great stuff!

Store Using app Total reviews Average rating
Rusty leather c 41 minutes 1 5.0
5 / 5 Share
Aug. 29, 2022

I just started working with this app but up until now it looks good. The automatic translation mostly are correct, but it is pretty easy to edit the ones that are not.

Store Using app Total reviews Average rating
Woodie 1 day 5 5.0
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