All reviews

Rating Breakdown

  • 5
    89% (2,244 ratings)
  • 4
    5% (117 ratings)
  • 3
    1% (24 ratings)
  • 2
    1% (19 ratings)
  • 1
    5% (121 ratings)

Reviews with Text

  • 98% (2,466)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 31, 2022

Really helpful, easy to use app, no complications, just what I needed! Very fast service and helpful and nice support! Thank you so much!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi Brigitta, Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy - Translate Language and Convert Currency

5 / 5 Share

March 31, 2022

First of all let me start with saying this is the best app support team ive encountered so fast (+50 apps). Its still ay one but by fast execceds all the functionallities of the other language apps like langify, Weglot, etc. glad to have found them. How can the other providers ot understand the term "auto-traslation of content". Huge shoutout to the team!

Using app

About 1 hour

Total reviews

4

Average rating

4.8

Developer Reply

Hi there, This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy - Translate Language and Convert Currency

5 / 5 Share

March 31, 2022

Amazing customer service, great application. The autotranslation works smoothly and accurated. Great experience.

Using app

About 1 hour

Total reviews

5

Average rating

5.0

Developer Reply

Hi Joaquin, This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy - Translate Language and Convert Currency

5 / 5 Share

March 30, 2022

Very nice!Great customer service.Flora helped me a lot and solved our problems in time, the APP works great!

Store

Hbada

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi Baidiao, I'm Marcus. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Marcus Transcy - Translate Language and Convert Currency

5 / 5 Share

March 30, 2022

I use this app to translate the content of my website (e-commerce and blog). It is very intuitive and useful. Its support team is very fast and always helpful.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Daniel, Here's Andrew. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Daniel Transcy - Translate Language and Convert Currency

5 / 5 Share

March 30, 2022

excelente atención! lo acabo de instalar y hasta el momento funciona perfecto, es muy buena la recomiendo

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Jazmin, My name's Vincent. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Vincent Transcy - Translate Language and Convert Currency

5 / 5 Share

March 30, 2022

I wanted to sell globally and had questions about translating automatically and manually and Chouxie was great and helped me!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi Nakamoto, I'm Kaylin. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy - Translate Language and Convert Currency

5 / 5 Share

March 30, 2022

문제가 발생하면 빠르게 처리해주었다. 404문제가 발생할때마다 빠르게 처리해 주었으며, 매우 친절하게 응대해주어서 기분좋게 셋팅을 마칠 수 있었다. 시스템이 편리한것 같다. 오래 써보겠다~

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, I'm Mirabel. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy - Translate Language and Convert Currency

5 / 5 Share

March 30, 2022

Language Translate & Currency is great in it's functions and the customer services! I'm really like them!

Using app

40 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy - Translate Language and Convert Currency

5 / 5 Share

March 29, 2022

perfect app and very kind and helpfully support. perfect app and very kind and helpfully support. ..

Using app

18 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi Mohammed, My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy - Translate Language and Convert Currency

5 / 5 Share

March 29, 2022

The app has very nice customer service via live chat. Still getting it installed as we speak but so far I enjoy the service of the app, software and customer service.

Using app

18 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi Marthe, Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy - Translate Language and Convert Currency

5 / 5 Share

March 29, 2022

Very qualified staff ready to help you for every need! I was best assisted during the translation process of my site. really satisfied, congratulations

Store

Biffidi

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi Luigi, This is Matthew. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Matthew Transcy - Translate Language and Convert Currency

5 / 5 Share

March 29, 2022

L'équipe est d'une grande aide et à l'écoute, tout s'est mis en place rapidement et facilement Un grand merci

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi Tanelle, I'm Jonathan. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Jonathan Transcy - Translate Language and Convert Currency

5 / 5 Share

March 29, 2022

I got very quick, helpful, and kind support just short time after installing the app. All my questions and requests could be andswered and fulfilled within minutes. That's how it should be, thank you very much.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi Rebecca, I'm Marcus. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Marcus Transcy - Translate Language and Convert Currency

5 / 5 Share

March 29, 2022

App med mange funktioner. Kundeservicen er meget behjælpelig og hjalp os med at integrere dropdown i header. Kan anbefales

Store

Tetogi

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Tonny, Here's Andrew. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Andrew Transcy - Translate Language and Convert Currency

3 / 5 Share

Nov. 22, 2022

Your customer support team and dev team are very helpful and efficient. We really appreciate your assistance. After using the app for months, we are able to manage most of the situations when using it, of course there are things of the app that need improvement, but with your hard work and good service attitude, we believe Transcy will continue to thrive!

Using app

8 months

Total reviews

1

Average rating

3.0

Developer Reply

Hi Peggy, My name's Vincent. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Vincent Transcy - Translate Language and Convert Currency

5 / 5 Share

March 28, 2022

Thank you very much Grace for your patience, very fast and effective in getting my store set up, very helpful!

Using app

39 minutes

Total reviews

6

Average rating

4.3

Developer Reply

Hi Langen, This is Neil. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Neil Transcy - Translate Language and Convert Currency

5 / 5 Share

March 28, 2022

customer support is great, patient, and very fast. they helped me a lot to get to learn how to use the app.

Using app

About 2 hours

Total reviews

3

Average rating

3.7

Developer Reply

Hi Yucong, This is Diego. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Diego Transcy - Translate Language and Convert Currency

1 / 5 Share

April 27, 2022

Horrible experience. Still having issues now after uninstalling. Full of bugs. Wish we never installed it.

Using app

30 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi Andrea, Here's Jena and we are deeply sorry for unexpected experience with our app I have seen that one of my colleague is reaching out you, but unsuccessful, please kindly check your email for further help. No worry, we're here to help you until it's completed resolved Looking forward to hearing from you soonest Regards, Jena Transcy - Translate Language and Convert Currency

5 / 5 Share

March 28, 2022

Customer service immediately helped me solve the problem, very professional and good customer service support.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Zhang, I'm Mirabel. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy - Translate Language and Convert Currency