Transcy: AI Language Translate for Shopify

Transcy: AI Language Translate

Auto-translate & switch currency by location. Sell globally.
Rating
4.4
Feedback
2,456
Reviews
Chart
#1,556
Shopify

All reviews

5 / 5 Share
Oct. 19, 2022

5 stars. Customer service team helps you to find the perfect way to work on your store , great service and really good translation

Store Using app Total reviews Average rating
Bliss Formula 7 months 2 5.0
Developer Reply

Hi Ryan, I'm Jonathan. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Jonathan Transcy - Translate Language and Convert Currency

5 / 5 Share
March 18, 2022

The best App with the best customer service. I`m super happy how fast the respond to my questions was. Absolutly recommendable.

Store Using app Total reviews Average rating
Napali- Yogamats About 24 hours 1 5.0
Developer Reply

Hi Tanja, I'm Marcus. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Marcus Transcy - Translate Language and Convert Currency

5 / 5 Share
March 18, 2022

They have excellent customer service, whenever I come across problems on my shopify, I just ask them directly and they will help me fix it immediately. Thank you so much! Especially Jennifer, Kate and Raymond! Thank you~

Store Using app Total reviews Average rating
ADO Furniture 16 days 1 5.0
Developer Reply

Hi there, Here's Andrew. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Andrew Transcy - Translate Language and Convert Currency

5 / 5 Share
March 17, 2022

Great customer service. As soon as you install the app, you will receive assistance with setting up the app.

Store Using app Total reviews Average rating
425pro About 1 hour 1 5.0
Developer Reply

Hi there, This is Neil. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Neil Transcy - Translate Language and Convert Currency

5 / 5 Share
March 17, 2022

Great app, great customer support. Instead of creating several shops, you can just install this application and sell in several countries.

Store Using app Total reviews Average rating
Pour Les Petits 4 months 10 5.0
Developer Reply

Hi Jean, I'm Jason. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Jason Transcy - Translate Language and Convert Currency

5 / 5 Share
March 17, 2022

我得到了最好的服务。感谢小姐姐,太棒了。地道的中文,完美的方案。我喜欢 这种合作。哈哈I've sent a collaborator access request to you, please help me accept it to let me fix the 404 error for you, I will need all the requested access

Store Using app Total reviews Average rating
CHOETECH 1 day 5 5.0
Developer Reply

Hi Honglei, Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy - Translate Language and Convert Currency

5 / 5 Share
March 16, 2022

Still downloading and breaking the app in. At first glance English to Spanish translation surprised me (positively!). It worked quite nice. Richcarde helped me fix an issue I had specific to my store due to my theme so customer service 10/10. Still need to really use the app and see performance etc. But for now evverything seems solid!

Store Using app Total reviews Average rating
Endless Luxe About 1 hour 5 5.0
Developer Reply

Hi David, My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy - Translate Language and Convert Currency

5 / 5 Share
March 16, 2022

Just installed the app and it is easy to use. The support I received from Zenny was incredible. Answered all my questions and went above and beyond to check that I had the app integrated with my site just how I wanted it to be. I could not recommend the app enough.

Store Using app Total reviews Average rating
Defined Apparel About 2 hours 8 5.0
Developer Reply

Hi Matt, I'm Bellamy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy - Translate Language and Convert Currency

5 / 5 Share
March 16, 2022

Customer support seems to be excellent answered to my questions fast , im just starting to check out the app but the options available seems to be very good and complete

Store Using app Total reviews Average rating
CoverkingUSA About 2 hours 1 5.0
Developer Reply

Hi there, This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy - Translate Language and Convert Currency

5 / 5 Share
March 16, 2022

I had extraordinary support with Jennifer. She helped us to program everything correctly for the translations

Store Using app Total reviews Average rating
Animaluxe 3 days 1 5.0
Developer Reply

Hi Jean, I'm Jonathan. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Jonathan Transcy - Translate Language and Convert Currency

5 / 5 Share
March 16, 2022

The Translate App works perfectly and gives you the opportuntity to sell your products in multiple languages.

Store Using app Total reviews Average rating
Sound Factory About 1 hour 1 5.0
Developer Reply

Hi Floris, Here's Andrew. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Andrew Transcy - Translate Language and Convert Currency

5 / 5 Share
March 16, 2022

Needed to add a language but I didn't have time to tackle it down so they did it for me instantly, pretty cool!!

Store Using app Total reviews Average rating
vixenplush 1 day 1 5.0
Developer Reply

Hi Yoi, This is Neil. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Neil Transcy - Translate Language and Convert Currency

5 / 5 Share
March 16, 2022

Language Translate & Currency: good app, great customer service. Highly recommend for small businesses

Store Using app Total reviews Average rating
Yinyang Masters About 2 hours 2 4.0
Developer Reply

Hi Jennie, This is Diego. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Diego Transcy - Translate Language and Convert Currency

1 / 5 Share
March 16, 2022

This app is terribly cumbersome and not easy to use. Without support you are lost. They're all trying, but they made my shop unusable for 24 hours. Never again. I was fooled by the previous reviews.

Store Using app Total reviews Average rating
KAFFEEPAUSE About 18 hours 3 3.7
Developer Reply

Hi there, I'm Brian and we are deeply sorry for your bad experience with us. As I have checked your case and seen that our agent was trying to help you and replied to you as much as they can. For your last request as checkout page was not translated properly, it's because your checkout link has been set at default by theme, so it still keeps in German and we have to add the dynamic link for them to translate properly. However once it was fixed already, you have not checked it yet and uninstalled our app. I have seen that one of my colleague has reached out your case by sending follow-up emails, please kindly check it for further support. Looking forward to hearing from you soonest Regards, Brian Transcy - Translate Language and Convert Currency

5 / 5 Share
March 15, 2022

Amazing app, lot of functionality. Their customer service is A+, very responsive. I would definitely recommend :)

Store Using app Total reviews Average rating
Yes You Can! 19 days 8 5.0
Developer Reply

Hi Ravi, Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy - Translate Language and Convert Currency

5 / 5 Share
March 15, 2022

best custom support ever! app works super easy and the auto. translation has a high standard! thanks

Store Using app Total reviews Average rating
All About Articus About 1 hour 2 5.0
Developer Reply

Hi Elisabeth, I'm Bellamy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy - Translate Language and Convert Currency

5 / 5 Share
March 15, 2022

Garlic was an amazing person for help me with all my questions about the app, I am so happy with her help, and I totatlly recommend the support! Thanks so mucho for the time!

Store Using app Total reviews Average rating
TRAVEL CARTAGENA About 1 hour 1 5.0
Developer Reply

Hi Parceros, Here's Timothy from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Timothy Transcy - Translate Language and Convert Currency

5 / 5 Share
March 15, 2022

I installed the application today and immediately got the quick response. The team helped us to set up all settings within short time. It is so amazing and easy! Very recommended the application. Best wishes to your business!

Store Using app Total reviews Average rating
Developer Reply

Hi IULIIA, My name's Vincent. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Vincent Transcy - Translate Language and Convert Currency

5 / 5 Share
March 14, 2022

Great support/Customer Service! I received helped within moments of adding the app to ensure it was setup properly.

Store Using app Total reviews Average rating
Naturally London 28 minutes 3 5.0
Developer Reply

Hi Chrissy, Here's Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy - Translate Language and Convert Currency

5 / 5 Share
March 14, 2022

The team was SUPER helpful to install the app. Thanks so much. I will able to start to use the app now.

Store Using app Total reviews Average rating
feraye About 1 hour 1 5.0
Developer Reply

Hi Taneli, Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy - Translate Language and Convert Currency

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