All reviews

Rating Breakdown

  • 5
    89% (2,244 ratings)
  • 4
    5% (117 ratings)
  • 3
    1% (24 ratings)
  • 2
    1% (19 ratings)
  • 1
    5% (121 ratings)

Reviews with Text

  • 98% (2,466)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 20, 2022

Took seconds to translate from French to English, still need to vet the translation is good but so far impressed by how simple it was to set up and launch. Also received very good support (Jennifer). I had trouble setting the currency up and she solved the issue in no time.

Using app

3 days

Total reviews

15

Average rating

5.0

Developer Reply

Hi Jean, Here's Stephen. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Stephen Transcy - Translate Language and Convert Currency

5 / 5 Share

March 19, 2022

It does exactly what I needed (and more) and the customer service was instant and so helpful! Be ready for 1 hour of setup to get it just right. If you need to translate your site, this is your app

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Cody, This is Diego. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Diego Transcy - Translate Language and Convert Currency

5 / 5 Share

March 19, 2022

my experience was really fast and kindly, help us really quickly. i hope increase my store and be allowed to offer a good service to more languages

Using app

31 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy - Translate Language and Convert Currency

5 / 5 Share

March 18, 2022

Great Support and very quick. Thank you! The lady fully understood me and was very patient. I asked many questions

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi Kevin, This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy - Translate Language and Convert Currency

5 / 5 Share

March 18, 2022

Customer service was exceptional. Highly recommended . She helped me with every questions i had and fix all the issues

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi Michelle, I'm Bellamy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy - Translate Language and Convert Currency

5 / 5 Share

March 18, 2022

tip top magoo, whos better than you? great app and service.......................................ghh

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Marijke, This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy - Translate Language and Convert Currency

5 / 5 Share

Oct. 19, 2022

5 stars. Customer service team helps you to find the perfect way to work on your store , great service and really good translation

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Ryan, I'm Jonathan. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Jonathan Transcy - Translate Language and Convert Currency

5 / 5 Share

March 18, 2022

The best App with the best customer service. I`m super happy how fast the respond to my questions was. Absolutly recommendable.

Using app

About 24 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Tanja, I'm Marcus. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Marcus Transcy - Translate Language and Convert Currency

5 / 5 Share

March 18, 2022

They have excellent customer service, whenever I come across problems on my shopify, I just ask them directly and they will help me fix it immediately. Thank you so much! Especially Jennifer, Kate and Raymond! Thank you~

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Here's Andrew. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Andrew Transcy - Translate Language and Convert Currency

5 / 5 Share

March 18, 2022

Thank you Johnson for helping me to figure out the error on my side. They replied to my questions instantly and help me to fix the problems right away! Thanks for saving my time and the app is totally worth to purchase!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Cynthia, My name's Vincent. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Vincent Transcy - Translate Language and Convert Currency

5 / 5 Share

March 17, 2022

Great customer service. As soon as you install the app, you will receive assistance with setting up the app.

Store

425pro

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, This is Neil. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Neil Transcy - Translate Language and Convert Currency

5 / 5 Share

March 17, 2022

Great app, great customer support. Instead of creating several shops, you can just install this application and sell in several countries.

Using app

4 months

Total reviews

10

Average rating

5.0

Developer Reply

Hi Jean, I'm Jason. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Jason Transcy - Translate Language and Convert Currency

5 / 5 Share

March 17, 2022

我得到了最好的服务。感谢小姐姐,太棒了。地道的中文,完美的方案。我喜欢 这种合作。哈哈I've sent a collaborator access request to you, please help me accept it to let me fix the 404 error for you, I will need all the requested access

Using app

1 day

Total reviews

5

Average rating

5.0

Developer Reply

Hi Honglei, Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy - Translate Language and Convert Currency

5 / 5 Share

March 16, 2022

Still downloading and breaking the app in. At first glance English to Spanish translation surprised me (positively!). It worked quite nice. Richcarde helped me fix an issue I had specific to my store due to my theme so customer service 10/10. Still need to really use the app and see performance etc. But for now evverything seems solid!

Using app

About 1 hour

Total reviews

5

Average rating

5.0

Developer Reply

Hi David, My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy - Translate Language and Convert Currency

5 / 5 Share

March 16, 2022

application très pratique avec service client très sérieux et à l'écoute. je recommande beaucoup. David

Store

Kalunea

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi David, Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy - Translate Language and Convert Currency

5 / 5 Share

March 16, 2022

Just installed the app and it is easy to use. The support I received from Zenny was incredible. Answered all my questions and went above and beyond to check that I had the app integrated with my site just how I wanted it to be. I could not recommend the app enough.

Using app

About 2 hours

Total reviews

8

Average rating

5.0

Developer Reply

Hi Matt, I'm Bellamy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy - Translate Language and Convert Currency

5 / 5 Share

March 16, 2022

Customer support seems to be excellent answered to my questions fast , im just starting to check out the app but the options available seems to be very good and complete

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy - Translate Language and Convert Currency

5 / 5 Share

March 16, 2022

I had extraordinary support with Jennifer. She helped us to program everything correctly for the translations

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Jean, I'm Jonathan. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Jonathan Transcy - Translate Language and Convert Currency

5 / 5 Share

March 16, 2022

The Translate App works perfectly and gives you the opportuntity to sell your products in multiple languages.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi Floris, Here's Andrew. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Andrew Transcy - Translate Language and Convert Currency

5 / 5 Share

March 16, 2022

Needed to add a language but I didn't have time to tackle it down so they did it for me instantly, pretty cool!!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi Yoi, This is Neil. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Neil Transcy - Translate Language and Convert Currency