Shopify Translate & Adapt
All reviews
Terrible assistence and support. There is no instruction anywhere, if there is a problem they do not help and ask you to hire someone. Terrible button!!! It's at the bottom of the page where no one sees, has no choice of style and how to switch to the header. There's no way to know whether or not it's working.
To update, the issues here were around placement of the language switcher and challenges with a 3rd party theme. Support has been provided. Please be in touch.
awesome feature. Very easy to use and the automatic translation is awesome as well. Could be more happy
Thank you - very good! Solved my problems! If you want to sell your product all over the world, then you can immediately be prepared for the fact that automatic translation is only possible for two languages. There is no possibility to get additional automatic translation even by paying extra money.
Hi there, thanks for the review and sorry to hear the problems. Contact us at [email protected] and we'll work through; what you've highlighted is largely possible.
The translation is very useful, but it can only automatically translate two languages. Once translated, you cannot go back and switch to other languages. Hope to increase the number of languages for automatic translation soon.
Pretty good except that you can't search in ALL text. you need to know where your content is located before you search, which you often don't. Also missing translation of Shopify Reviews
Thanks for the review and for trying the product! Short term use the CSV (Settings > Languages > Export) but search is coming very soon!
Impossible to translate policies, and no way of knowing why... Where can I get help with this? Good translation though
Thank you for the feedback. Legal policies can be manually translated in Translate & Adapt. If you currently don't have any policy it will not appear in the app because there is nothing to translate. If you do have even one policy all the policies will appear in Translate & Adapt. We do not auto translate policies because they are a legal document and auto translating it might create legal issues. This is one area where we recommend to translate with a professional who can cater the translation and policy to the market and type of products you sell.
Works well! Translated at the touch of a button. It does everything in the store except policy documents.
The app is very well done for stores that only need two languages(for the free version ). It would be nice to be able to translate the apps too. There's just one problem: when you re-translate and then go back to the application to re-translate, it doesn't work! You delete the translation and try to do the automation translation again, but it doesn't work. You have to redo it manually, using a translator like Deepl. - L'application est très bien faite pour les magasins qui n'ont besoin que de deux langues Grtauite. Ce serait bien de pouvoir traduire les applications aussi. Il y a juste un problème : lorsque vous retraduisez et que vous retournez ensuite dans l'application pour retraduire, cela ne fonctionne pas ! Vous effacez la traduction et essayez de refaire la traduction automatique, mais cela ne fonctionne pas. Vous devez la refaire manuellement, à l'aide d'un traducteur comme Deepl.
Am I missing something? Why only allowed to translate 2 languages? While the app did a great job of translating the two languages I chose, it was disheartening to see so little variety.
Translate & Adapt allows for 2 auto translated languages. You can translate up to 20 languages manually (that's 18 languages more). There is a cost associated with letting merchants auto-translate and that is the reason why it is limited. We are looking options to pay for additional languages similarly to other translation apps in the Shopify ecosystem. Translate & Adapt is the only app that lets you auto translate whole 2 languages for free. We have seen merchants who want to auto translate more language and are using other apps or Translate & Adapt in addition to other apps.
IT IS PERFECT, JUST WHAT I NEED. VERY SATISFIED VERY EASY TO OPERATE AND WELL ARRANGED. THE TRANSLATION IS VERY SIMPLY AND WELL UNDERSTOOD. THANKS
แอปพลิเคชั่นสามารถเป็นตัวช่วยในการแปลภาษาได้ 2 ภาษาขึ้นไป และผลที่แปลออกมาได้ใกล้เคียงพอเข้าใจข้อมูลที่สื่อสาร และสามารถกำหนดคำศัพย์เฉพาะที่ต้องการเองได้ด้วย ขอบคุณที่ช่วยทำให้ระบบเว็บสามารถกำหนดได้ 2 ภาษา
Ottima app, facile e intuitiva, veloce nel tradurre, abbastanza accurata. Peccato si possa utilizzare solo per 2 lingue.
Die App funktioniert problemlos. Besonders schön ist die seiten-orientierte Arbeitsweise, wodurch Textänderungen schnell in andere Sprachen umgesetzt werden können. Schön wäre noch ein Wörterbuch um eine einheitliche Übersetzung auf der gesamten Website zu ermöglichen und wenn mehr "Seiten" in der linken Auswahl-Spalte angezeigt würden. PS: eine Suchfunktion nach Seiten / Kollektionen etc. wäre noch hilfreich
i use english to chin or chin to english. The app can translate to the selected and desired language with only slight amendment is needed.
Looks great but no email ou whatsapp to reach the customer service... I I want to ask if the translated pages are referenced in Google ?
Hi there - you can contact us through support on the app's home page, but yes I can confirm that translated pages are indexed by Google. Thanks!
Your App is good but changes needs to be done in structure like when we are on other than first page and make changes and then save it, dashboard direct us to first page Edit: Thank You for solving an issue, it saved me lot of time while adding translation myself
Hi. App works and works well - it's good news! But i wanna offer some feature: add translate to image's ALT. I can't find it even with export ALL app data. Regards
This app is great, but the only issue i have come across is that if i select a different language the app changes the product template i made. Is there a way to set this right?
Shopify support can be amusing. Every once in a while, you will come across a gem of a support person. This time was not the case. First, Rona passed the buck by asking me to go through a verification process. Understand that to open a ticket, you have to verify yourself. Only then can you open a ticket. But that wasn't enough. So, Rona emailed me to request a chat and verify myself. Asked me to give the support person a ticket number. So, I went through the process and gave Alex the ticket number. Without reading the case notes, Alex wants to know if I followed the steps in the email sent by Rona! What?! So, I copied and pasted Rona's email and pointed out that the instructions were to open a chat request and (re)verify myself, which is what I was doing. The next 30 minutes were amusing and painful as Alex couldn't follow simple requests to visit the URL of the website I provided to see the errors for himself. Instead, he repeatedly asked me to send him screenshots by uploading them via the File/Content. Instead of seeing the errors for himself live, he repeatedly asked me to upload screenshots. Then, when it seemed that it couldn't get any more bizarre, it did. Alex sent me a screenshot of what he saw on my website. At the bottom of the screenshot was a button I asked him to click on, and he could not find it! So, I asked him what he saw on the bottom of the screen, if he saw a coral-colored button, and if he could please click it. He finally found the button (resembling the screenshot HE had sent) and clicked it. Then, it walked him through step by step to point out the error. Wow. Finally, I suggested to him that it was beyond him or Rona to be able to help and if he could PLEASE escalate the issue as the development team probably needed to look into it. The app doesn't translate the titles of products consistently. It skips translating some titles but does translate the description. Of course, it is a free app, so I guess we shouldn't expect much... The above interaction was on Tuesday, April 11, 2023. Still no update.
Sorry you had a bad support experience here, I read the notes. This is the product team: on the issue of not translating / inconsistently translating product titles, looking in your store/app for the products that are English where you want to be Spanish: not sure of your workflow but it's because you have English text saved in the Spanish title box. For example I deleted the English and auto-translated Reflx Lab 400 Daylight (400d) Color C41 35mm 36 Exp Film and you'll see it's now in Spanish. Is it possible that you duplicated products, and then edited from there? As that copies the translations over and considers them manually edited, so locks them off to auto-translation unless you delete content, save, and then re-translate. But yes it appears that the reason they're showing in English is because English is saved where Spanish should be; though I'm not clear how that's happened. We're available on [email protected] if you want to talk through.
Working well so far, and has allowed us to translate to 2 more languages and we are now running campaigns and driving sales from these new languages. I just would like to know how we can add more than 2 languages. If it is paid for then that is fine... just currently the only option is to do this manually. I really hope they push more popular apps to integrate with this app too. Shopify Inbox would be nice too. All shopify apps should be able to work effortlessly with one another.
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