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Hi Puainta store admin, We sincerely apologize for the experience you had and completely understand your frustration. We’d like to clarify that Transtore does offer a free plan with certain limitations, allowing merchants to use the app without being charged for the available features within that plan. Our intention was never to mislead merchants, and we’re sorry if our pricing or testing experience gave that impression. We truly appreciate your feedback, as it helps us improve both the app experience and the clarity of our pricing communication. We hope you might consider giving us another chance in the future as we continue improving Transtore and providing better support for our merchants. Best regards, Chloe Transtore Team