Transtore ‑ Language Translate

Hi ABEE store admin, We sincerely apologize for any inconvenience this situation may have caused. We would like to clarify that our pricing is clearly displayed on the Shopify App Store, where both a Free plan and a Premium plan are available, allowing merchants to select the option that best suits their needs. Our commitment has always been to maintain transparent and competitive pricing. The Premium plan provides full access to translation, multi-currency, geolocation, and switcher management and customization within a single plan, ensuring better value without splitting essential features across multiple tiers. Additionally, we offer a 7-day free trial so you can fully evaluate all Premium features before making a decision. During this time, we are happy to provide hands-on support to ensure the app functions exactly as expected for your store. If you are open to it, we would welcome the opportunity to assist you further and ensure Transtore is the right solution for your business. Best regards, Chloe Transtore Support Team

Hi ValueShield store admin, Thank you for sharing your feedback. We’re sorry to hear about your experience and appreciate the opportunity to clarify. We do offer both a Free plan and a Premium plan, and the Free plan is clearly listed on our Shopify App Store page with its included features. While the Free plan is designed for startups and basic use cases, it does include functional capabilities and is not limited to “doing nothing.” Our Free plan includes unlimited translations and pageviews, support for one target language with manual translation, translation for third-party app content, up to three target currencies, customizable switcher settings, 404 broken link redirection, and country- and IP-based access control. The Premium plan is intended for merchants who require advanced automation, multiple languages, and enhanced customization. We sincerely apologize if there was any confusion and would be happy to assist you in setting up the Free plan correctly or help you evaluate whether the Premium plan would better suit your needs. Please feel free to reach out — we’re here to help. Best regards, Chloe Transtore Support Team

Hi there, We sincerely apologize for any inconvenience you may have experienced and truly regret any frustration this situation may have caused. At this time, we have not received any support request or additional details from you. To help us review and address any concerns effectively, we kindly ask that you share more information about the issue you encountered. Any details, screenshots, or error messages would be greatly appreciated. Our team is committed to assisting you and ensuring the best possible experience with Transtore. We look forward to hearing from you and having the opportunity to help. Kind regards, Transtore Support Team

Hi Baguette Magick store admin, We sincerely apologize for any inconvenience this situation may have caused. We would like to clarify that our pricing is clearly displayed on the Shopify App Store, where both a Free plan and a Premium plan are available, allowing merchants to select the option that best suits their needs. Our commitment has always been to maintain transparent and competitive pricing. The Premium plan provides full access to translation, multi-currency, geolocation, and switcher management and customization within a single plan. It is also the best choice for merchants who wish to add and manage multiple languages, ensuring a scalable and seamless multilingual experience without splitting essential features across multiple tiers. Additionally, we offer a 7-day free trial so you can fully evaluate all Premium features before making a decision. During this time, we are happy to provide hands-on support to ensure the app functions exactly as expected for your store. If you are open to it, we would welcome the opportunity to assist you further and ensure Transtore is the right solution for your business. We look forward to your response. Best regards, Chloe Transtore Support Team