Transtore ‑ Language Translate
Transtore: Shopify Language Translate & Currency Converter
Rating
4.7
feedback
752
chart
#1,758
All reviews
Review RSS Feed
Aug. 27, 2025
im here to change my review after 6 months of use.. im a website designer and i was using this app for 3 websites that i had made for my customers..The app developers did eror for the old customers to reinstall app and get block from publishing more than 1 languadge because this app was free and now they want us to charge for plan.. i lost also 1 day of work because of them..
Hi there, I sincerely apologize for any inconvenience you may have experienced. Since you haven't reached out to our support team yet, could you kindly share more information about your current situation? We would greatly appreciate any error messages or screenshots that can help us better understand and address the issue. Sincerely, Transtore Team
Aug. 27, 2025
Aug. 19, 2025
Aug. 19, 2025
The customer service team has not been helpful at all. The emails went back and forth without resolving my issue, and their app has a bug that they still haven’t given me a clear answer about. I sent them an email on Friday, and after just one weekend, they directly closed my ticket.
Hi there, We’re really sorry for the frustration here. We did follow up with you by email on a separate thread - because multiple tickets were opened, the conversation may have been split, which can make it easy to miss. Could you check your inbox for our latest message and reply there? We’re ready to continue assisting and get the app bug resolved for you. Thank you for giving us the chance to make this right. Regards, Transtore Team
Aug. 7, 2025
Aug. 3, 2025
With Transtore, now your customers can shop with ease and pay in their own moneys without hesitation.
July 31, 2025
This app rocks! I'm on the Free trial now and so far so good. I picked 5 countries where customers there might buy products from my store. Cheers!
July 18, 2025
Very disappointed that the app has changed its pricing and is now charging even loyal/legacy, long-term users. I signed up with the expectation of grandfathered access, but now I’m forced to pay. This is not how you reward loyal/legacy users. Avoid if you expect consistent pricing!
Thank you for your feedback, and we're truly sorry to hear about your disappointment. We want to reassure you that we greatly value our loyal and long-term users. While we’ve introduced paid plans, legacy users like yourself still enjoy several premium benefits for free under the new pricing structure. Over the past few years, we’ve provided continued access without charge, while consistently improving the app and releasing many valuable new features. As we move forward, these paid plans will help us grow faster and deliver even better experiences for all users. We hope you'll continue the journey with us and enjoy what’s to come. That said, your feedback is heard and appreciated — it helps us improve. Thank you for your support. Transtore Team
July 13, 2025