Trendsi: Fashion Dropshipping
Trendsi - Fashion Dropshipping, Wholesale & Private Labeling
Rating
4.9
feedback
3,325
chart
#218
All reviews
Rating Breakdown
Review RSS Feed
July 28, 2024
This app has an excellent customer service that provides clear and honest information. Also, They show you what to do step-by-step.
Hi GBAStar, Thank you so much for your fantastic feedback! π Weβre thrilled to hear that youβre loving our excellent customer service and the clear, honest information we provide. Itβs wonderful to know that our step-by-step guidance is helping you. Weβre here to support you every step of the way! Thanks for being a part of the Trendsi family! πβ¨
July 8, 2024
I just finish chatting we "Lorie" of customer service. She was courteous, knowledgeable, patience and thorough. She answered all my questions and believe me, I had a lot of questions. The app is very easy to use, and they have a great selection of products. The apps work well with the Shopify platform.
Hi, Thank you so much for your kind words! We're thrilled you love the app and had a great experience with our customer service. Lorie is fantastic, and we're glad he could help you out quickly! ππ
July 1, 2024
I am still feeling Trendsi out overall. Customer service is good overall. Charles was super helpful. I interacted with another agent, Harold last week and he wasnt the most helpful. Will update my review after more experience with the company.
Hi TROVE, Thanks for sharing your thoughts! We're glad Charles could assist you. We're committed to improving, so your feedback is valuable. Looking forward to showing you our best in the future!
June 29, 2024
I am a new online boutique owner (through Shopify) and just had my first customer/order! I dropship my orders at the moment and I had some concerns about shipping delays/processing times since my customer ordered items that all originated from overseas. I used TRENDSI's 24/7 customer service chat and Harold was extremely patient and helpful. He answered all of my questions and provided extra clarification with no problems. Ultimately, I was able to get the answers I needed and the interaction restored my comfortability with using TRENDSI. I do hope that in the future that you will be able to pay extra to expedite Shopify/dropshipping orders. Currently, you can only expedite shipping for samples. However, having 24/7 customer service and being able to speak to an actual rep is amazing! Thank you TRENDSI & Harold for all your help with my first order! β¨
Hi Artemis & Athena, Thank you so much for your review! We're thrilled to hear that Harold was able to assist you effectively and that our 24/7 customer service brought you peace of mind. We appreciate your feedback on expediting orders and will definitely take it into consideration for the future. Congratulations on your first order, and here's to many more! β¨ Thank you for choosing TRENDSI and we will work hard to get that last star! :)
June 8, 2024
They communicate very well and always keep me informed of changes,
Hello The Puchii Shop, Thanks for the shoutout! We're all about that clear communication and keeping you in the loop! π
June 3, 2024
During our time starting our business, we have had a lot of ups and downs and we are constantly learning. Due to this, we have had multiple hoops to jump through and we value the patience and consideration that the Trendsi team has had with us. We made a little slip-up today with some documents and Chette was happy to help us find a solution. They ensure your business is secure and help when mishaps happen. Thanks again Trendsi and Chette!
Hello Securing Secrets Boutique LLC, Thanks a bunch for your kind words! π We're thrilled to hear that you appreciate our team's patience and support during your journey. Ups and downs are all part of the adventure, and we're here to navigate those hoops with you! Cheers to growth and learning together!
May 22, 2024
great... Joel Representative will help me a lot regarding the issue.
Hello Trandify Deal Thank you so much for your feedback! We're delighted to hear that Raymart has been timely and helpful in answering your questions. We aim to provide the best possible service, and it's wonderful to know that you enjoy working with him. We always strive for excellence, so we'd love to know what we can do to earn that last β from you. Your suggestions and insights are invaluable to us. Please let us know how we can further improve your experience.
May 21, 2024
Raymart always answer my questions in a timely manner heβs great I really like working with him
Hello 1 Stop Shop Thank you so much for your feedback! We're delighted to hear that Raymart has been timely and helpful in answering your questions. We aim to provide the best possible service, and it's wonderful to know that you enjoy working with him. We always strive for excellence, so we'd love to know what we can do to earn that last star from you. Your suggestions and insights are invaluable to us. Please let us know how we can further improve your experience.
April 26, 2024
I love this app cause the variety and prices are very affordable. I reached out cause this is my first time setting up this type of site and Lorie was a huge help. She answered all my questions and helped me feel more confident in my new venture. Thanks Lorie. Only thing I will say is I wish the order process was different but its as seamless as can be for the setup.
Hello Grateful Delights, Thanks a bunch for the glowing review! We're thrilled you're loving our app's variety and affordable prices. π It's awesome to hear that Lorie provided top-notch assistance and boosted your confidence for your new venture. We'll definitely take your feedback on the order process onboard. Here's to smoother sailing ahead! π
April 18, 2024
I came across TRENDSI just last month, so I am brand new. I ran into an issue with a shipping location. I hopped on the chat box. Harold was able to help me figure out the issue by taking his time to send me screenshot with details in order to locate the issue. So I am looking forward to work with TRENDSI, hopefully it's gonna a great addition to my business.
Hello VACCIMO, Welcome aboard! π We're thrilled to have you join the TRENDSI family! Harold's on point, right? π We're all about making sure your experience is smooth sailing. Here's to a fantastic partnership ahead!
March 28, 2024
customer support Anya was great very helpful and explained everything very well thank you
Hi Lavish Luxe, Thank you so much for your kind words! We're thrilled to hear that Anya provided excellent support and made sure everything was clear for you. We'll be sure to pass along your appreciation. If you ever need assistance again, don't hesitate to reach out! β€οΈ
March 24, 2024
I had help from Lorie and she was very knowledgeable and helpful.
Hello SolosPYSBoutique, Thanks for the shoutout! So glad to hear you had a great experience with Lorie. We'll be sure to pass along your kind words. Let us know if there's anything else we can do for you! β€οΈ
March 22, 2024
I was having some issues and I reached out to them for help, they were amazing and we got my issue fixed and back up and running!!
Hi Four B Tack and More, That's fantastic to hear! We're thrilled we could help get you back up and running. If you ever need assistance again, don't hesitate to reach out. We're here to keep the energy high and the issues low! ππ
March 18, 2024
Their customer service is very good. Had a problem with changing some prices, Harold sent the "How to Info" to me, and, Bada-Bing, Bada-Boom, problem solved... Thanks, Harold.
Hello Elegant Lady Apparel & More, Thanks for the awesome feedback! π We're thrilled to hear that Harold's 'How to Info' did the trick and got things sorted for you. If you ever need anything else, we're here to help! πͺ
Feb. 26, 2024
We are new to this app, but so far it looks like there's a lot of potential. PROS: Big catalogue. The integration with Shopify is pretty seamless (and fast!) which is great. Joel in customer care was very helpful in answering questions and providing additional resources. Wholesale prices seem fair. CONS: A lot of the inventory is not sustainable (we have to search very hard to refine our results). And a bigger concern is that a lot of their inventory is the same stuff you'd find on Shein or other fast fashion sites for a fraction of what boutiques would have to charge.
Hello LavΔda Handbags, Thank you so much for your insightful review! We're thrilled to hear you're finding potential in our app and enjoying the seamless integration with Shopify. Joel and our customer care team are always here to assist you with any questions or resources you may need. We appreciate your feedback regarding sustainability and pricing concerns, and we're continuously working to improve our inventory selection to better align with your values. Here's to more positive discoveries ahead! β€οΈπ₯
Feb. 19, 2024
My Partner and I are working on doing dropshipping, but we've face numerous technical challenges. But my encounter with a customer help agent with Trendsi name Joel, has encouraged us more to keep pushing and bring our shop to life. Timely responses, problem solving ideas and so many more. You have a doubt? Try Trendsi and be glad.
Hello LEX & Miss V., Thanks for sharing your experience! It's great to hear that Joel from Trendsi's customer support team has been such a motivating force for you. Keep pushing forward, and with that kind of support, there's no doubt your shop will thrive! πͺ
Jan. 25, 2024
Had a small hiccup today with inventory not syncing (which was probably user error). Wasn't expecting much when I used the chat assistant, but once I got through the automated answers, the representative, Angelo, was a huge help. He knew exactly what was wrong and we were able to resolve the problem in a few clicks. Thanks Angelo!
Hello Karmony, Thank you for sharing your experience! We're delighted to hear that Angelo provided excellent assistance and resolved the issue efficiently. We can't wait for you to give us that last star to make it 5 stars. ππ If you have any more questions or need further support, feel free to reach out. We appreciate your feedback! π
Jan. 16, 2024
very helpful and easy interface quality products responsible representative Lorie guide me in very nice way
Hello cozy mart, Thank you so much for your kind words! We're thrilled to hear that you found our interface easy to use, and we're delighted that Lorie provided you with helpful guidance. We appreciate your support and look forward to serving you again soon!
Nov. 16, 2023
Great items and Allan from support was very helpful.
Hi Gevon LuxΓ© by The Luxstop, Fantastic to hear you enjoyed our items! π We're thrilled Allan could assist you and make your experience even better. If you ever need more help or have questions, feel free to reach out. Thanks for the positive feedback! πβ¨
Nov. 15, 2023
Hello, I am new to this application and haven't added my products yet. However, I'm genuinely excited about the potential this app holds for my future endeavors, especially given the added benefit of free shipping. I've had a positive experience with the 24/7 support, particularly with Allan, who was remarkably helpful and honest. Thank you. I am eagerly anticipating the journey ahead.
HI Sassle Style, Hey there! π Welcome aboard! We're thrilled to have you on this exciting journey with us! π Allan is just as excited to be part of your experience. If you ever need assistance or have questions as you dive into adding your products, we've got your back 24/7. Here's to a fantastic future together! π Thank you for choosing Trendsi!