Trendsi: Fashion Dropshipping
Trendsi - Fashion Dropshipping, Wholesale & Private Labeling
Rating
4.9
feedback
1,392
chart
#303
All reviews
Nov. 16, 2025
I ordered several samples at once, and one was 2 small, return instructions stated that the SKU on the bag had to match the item SKU, however there was no way to find the SKU on the site, and it didn't occur to me to match each bag with each item when taking them out. Harold was helpful in helping me figure out what the SKU was, so that I could use the correct plastic bag in order to make a return. Harold deserves 5 stars for his help, but I gave 4 stars for the overall experience -- if the SKU had been published on the order page then I wouldn't have had to reach out to support in the first place.
Hi No Shrinking Violet US, Thank you so much for sharing your experience and for recognizing Harold’s support—we’re very glad he was able to assist you in sorting out the SKU issue. I completely understand how confusing it can be when the SKU isn’t clearly accessible, especially when handling multiple sample items at once. We truly appreciate your honest feedback about the SKU visibility. This is valuable insight for us, and we will be reviewing how to make this information clearer and easier to find on the order page so others don’t run into the same challenge. Since our goal is always to deliver a seamless 5-star experience from start to finish, we’d love to know if there’s anything more we can do to improve your experience further. Your input helps us continue to grow and better support you. Thank you again for your thoughtful review—and for highlighting Harold’s great work!
Sept. 30, 2025
Excellent and effiecient
HI Divine Inspirings, Thank you so much for your order and for leaving a review. We really appreciate your support and your honesty! We always aim to deliver a 5-star experience, so if there was anything that didn’t quite meet your expectations, we’d love to hear more so we can make it right. Your feedback truly helps us grow. Please feel free to reach out anytime—we’d love the opportunity to improve and hopefully earn that 5th star!
Aug. 26, 2025
Great selection. Comparable pricing for most items, just wish there wasn't an MOQ but we all know that is how it works. It's just difficult for small online stores to need 6 of the same item same color at all times.
Aug. 12, 2025
I love working with this company I just had to contact customer service and Sam was a huge help .
HI Royal Meadow Boutique, Thank you so much for your kind words! We're so glad to hear you love working with us and that Sam was able to assist you — we’ll be sure to pass along your appreciation! If there’s anything we can do to make your experience a full 5 stars, we’d love to hear your feedback. Your input helps us grow and serve you even better.
July 12, 2025
a little expensive but great selection. wish jewelry could ship from US for faster delivery
Hi Premierify Jewelry, Thank you for your honest feedback! We're glad to hear you like our selection. We understand that shipping times can be important, and we appreciate your suggestion about US-based shipping for jewelry. We’re always looking to improve—what could we do to make your experience a 5-star one? Your input means a lot to us!
July 1, 2025
customer service is 5 start harold was amazing in replying almost instantly to help me but the app is very very very difficult to add products to your store because they run out extremely fast its really too bad because they have a good selection of products
Hi, Thank you so much for your kind words about our customer service — we’re thrilled to hear he was able to assist you so quickly! We truly appreciate your honest feedback about the challenges you’ve faced adding products to your store. We understand how frustrating it can be when items run out quickly, especially with such a great product selection. We’d love to hear more about how we can improve your experience and make the app easier to use, so we can work towards earning that 5-star rating from you. Please feel free to share any specific suggestions or issues you’ve encountered — your input is invaluable to us! Thanks again for being part of our community. We’re here to support you every step of the way.
May 14, 2025
So far, this is easy to use and set up. I hope that the fulfillment process will be as smooth.
Hi HypedCampus, Thank you so much for the feedback — we're glad to hear the setup has been smooth so far! 🙌 We’re confident you’ll find the fulfillment process just as seamless, but if you ever run into any questions or need support along the way, we’re always here to help. Wishing you continued success, and we’re excited to be part of your journey!
May 2, 2025
Good Support they answer quickly. the order processing and shipping could be a bit faster, but overall I'm happy with their products and service.
Hi UrSuperMart, Thank you for your honest review—we truly appreciate your feedback! We’re glad to hear you’re happy with our products and support team. We’re always working to improve our processing and shipping times, and your input helps us get better. If there’s anything specific we can do to turn your experience into a 5-star one, we’d love to hear it!
March 27, 2025
I love how seamless it is to add fashionable and stylish pieces to my online store! Yesterday, I worked with Lorena, and today, I had the pleasure of working with Charles to resolve an issue with my account. Strangely, my store was connected to another business, but Charles is now reaching out to the store owner to disconnect it, ensuring everything runs smoothly. Additionally, Charles provided a clear answer to a question I couldn’t find on Trendsi’s website, which completely resolved my confusion. I’m impressed with Trendsi’s quick and efficient support—so far, my experience has been great!
Hi Curvea, Thank you so much for your amazing feedback! We're thrilled to hear that you've had a seamless experience adding stylish pieces to your store. It’s great to know that Lorena and Charles were able to assist you and resolve the issues with your account quickly. We’re really proud of our team and their commitment to providing efficient support. If you ever need anything else or have more questions, don’t hesitate to reach out. We're here to ensure your experience continues to be top-notch. Looking forward to working with you more!
March 26, 2025
I've only been using Trendsi for a short period, but the 24hr human customer service has been really helpful. keep it up guys and I hope that there will be more items for men in the way of formal wear soon.
Hi Office Aristocrats, Thank you so much for the kind words! We're thrilled to hear that our 24hr customer service has been helpful – we strive to make every interaction a positive one. We’re always working to improve, so we’d love to know what we can do to make your experience even better and turn it into a 5-star one! Also, your feedback on men's formal wear is really appreciated – we're constantly adding new items, so stay tuned for more updates!
March 20, 2025
Hi All Star Joy, Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. We truly appreciate your feedback. We’re always looking for ways to improve and provide an even better experience. If you have any suggestions or specific areas where you think we could do better, we’d love to hear them. Our goal is to make every experience a 5-star one! Thanks again for your support, and we look forward to serving you in the future!
Feb. 21, 2025
The service I have had so far has been great. I've talked to Chette, and Anya. Both were helpful. The only complaint I have it I'm still waiting on and update for an order I made in January. I got an email asking if they had the right address...which I have had multiple sample orders shipped to me at that address. They then said said it would be shipped, but it still says warehouse processing, and I haven't had any tracking sent to me. For the most part things are done quite efficiently, this has been my first major issue.
Hi Northern Phoenix Store Inc., Thank you for sharing your feedback, and we’re really glad to hear that you've had a positive experience with Chette and Anya. We’re truly sorry about the delay with your order and understand your frustration. We strive to provide timely updates, and we’d love to resolve this for you as quickly as possible. Could you kindly let us know how we can improve to make your experience a 5-star one? We appreciate your patience and any suggestions you might have!
Dec. 7, 2024
Easy to use so far!
Hi MacaronsbyChefRogers, Thank you so much for your great 4-star review! 😊 We truly appreciate your feedback and are so happy to hear you had a positive experience with us. Your satisfaction means everything to us, and we’re always striving to improve! If there’s anything we can do to make your experience even better, please let us know—we’d love to earn that 5th star! 🌟 Thanks again for your support, and we look forward to serving you even better in the future! Thank you, Chette Trendsi Customer Support trendsi.com | Your One-Stop Shop Supply Chain Solution
Nov. 19, 2024
Hi AHVI BLU, Thank you so much for your 4-star review! We’re so glad to hear that you had a positive experience with us. Your feedback is incredibly valuable, and we’re always striving to make things even better. If there’s anything specific we can do to improve or any areas you feel we could enhance, we’d love to hear your thoughts. Our goal is to provide a 5-star experience for every customer, and we’re committed to making that happen for you! Thanks again for your support, and we look forward to continuing to work with you.
Sept. 17, 2024
New shopify store owner and 1st time using the app so my experience is limited but Harold was helpful in answering my question
Hi, BeYoutiful Buttafly Boutique. Thank you for your feedback! I’m thrilled to hear that Harold was able to help you. If you’re enjoying your experience so far, we’d love it if you could share a 5-star review highlighting what you found helpful. Your support means a lot!
July 8, 2024
I just finish chatting we "Lorie" of customer service. She was courteous, knowledgeable, patience and thorough. She answered all my questions and believe me, I had a lot of questions. The app is very easy to use, and they have a great selection of products. The apps work well with the Shopify platform.
Hi, Thank you so much for your kind words! We're thrilled you love the app and had a great experience with our customer service. Lorie is fantastic, and we're glad he could help you out quickly! 😊🚀
June 8, 2024
They communicate very well and always keep me informed of changes,
Hello The Puchii Shop, Thanks for the shoutout! We're all about that clear communication and keeping you in the loop! 🚀