All reviews

Rating Breakdown

  • 5
    94% (1,366 ratings)
  • 4
    3% (45 ratings)
  • 3
    0% (4 ratings)
  • 2
    1% (9 ratings)
  • 1
    2% (28 ratings)

Reviews with Text

  • 89% (1,289)
Review RSS Feed Review RSS Feed

4 / 5 Share

Feb. 16, 2026

Brilliant communication with Mikah via chat. Very knowledgeable

Store

My Store

Using app

4 months

Developer Reply

Hello, Thank you so much for the fantastic feedback! ⚡️ It was an absolute pleasure chatting with you. We're thrilled to hear you found the communication clear and helpful. Mikah always aims to make every interaction smooth, informative, and positive. We truly appreciate your support!

4 / 5 Share

Feb. 13, 2026

Trendsi is an alright clothing service. They need more inventory for the US. They seem to always be out of stock or some variants are mostly out. I did need some help with their customer service and Sam sent me all the info I needed in order to find exactly what I needed fast. Thanks Sam! Hope I get you again.

Using app

5 months

Total reviews

2

Average rating

4.5

Developer Reply

Hi namparoger, Thank you so much for your honest feedback! We truly appreciate you sharing your experience. 🙌 We hear you on the inventory — we’re working on improving availability so you can find what you need without the wait. Your input helps us get better every day! And we’re so glad Sam was able to jump in and get you taken care of quickly! ⭐ We’ll be sure to pass along the shoutout — she’ll love hearing it. Thanks again for being part of Trendsi. We can’t wait to serve you even better next time! 💛

4 / 5 Share

Dec. 27, 2025

customer servuces was very helpful.... was helped by Harold patient and guided me in resolving my issue

Using app

About 1 month

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 26, 2025

Store

velano

Using app

5 minutes

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 24, 2025

It's got great products and very easy to use!

Using app

13 days

Total reviews

1

Average rating

4.0

Developer Reply

Hi Plantwurx Lifestyle, Thank you so much for your feedback! We're really glad to hear that you’re enjoying the products and find the platform easy to use. That means a lot to us. We noticed you left a 4-star rating, and we’d love to know how we can make your experience a full 5 stars. If there’s anything we can improve or any features you’d like to see, please feel free to share — we’re always looking for ways to serve you better. Thanks again for your support! 💛

4 / 5 Share

Dec. 29, 2025

I haven't launched my store yet (still setting it up), but the support team has been helpful with answering some questions I had about the functionality of the app. Lorie, Harold, and Ria have all been helpful in the chat support so far. I love the variety of products they have. I've heard good things about Trendsi from others in business Facebook groups. I was concerned about orders not being fulfilled due to incorrect inventory reporting (a semi-common problem with Aliexpress dropshipping), but it sounds like most people don't have too many issues with this. I may still add some Aliexpress products to my shop, especially home decor, but I think I'll stick with Trendsi for now until I get some regular sales because they have such high reviews, plus they have enough products in the styles I want to build out my store the way I'd like to. Not sure on product quality yet. Not planning to buy samples until I get some initial sales and can pay for those later. I'll update my review later with my thoughts on this when I get the chance. One feature I think would be especially helpful to add to Trendsi, however, is the ability to pick and choose which variants you want in your store and control over sending updates only to those variants. I'm used to using apps like DSers, which lets you map SKUs to your store, so you don't have to get variants you don't want sent to your store with every update. Anyway, I'm looking forward to growing my store with Trendsi!

Using app

About 2 months

Total reviews

2

Average rating

2.5

4 / 5 Share

Nov. 16, 2025

I ordered several samples at once, and one was 2 small, return instructions stated that the SKU on the bag had to match the item SKU, however there was no way to find the SKU on the site, and it didn't occur to me to match each bag with each item when taking them out. Harold was helpful in helping me figure out what the SKU was, so that I could use the correct plastic bag in order to make a return. Harold deserves 5 stars for his help, but I gave 4 stars for the overall experience -- if the SKU had been published on the order page then I wouldn't have had to reach out to support in the first place.

Using app

About 1 year

Total reviews

2

Average rating

3.0

Developer Reply

Hi No Shrinking Violet US, Thank you so much for sharing your experience and for recognizing Harold’s support—we’re very glad he was able to assist you in sorting out the SKU issue. I completely understand how confusing it can be when the SKU isn’t clearly accessible, especially when handling multiple sample items at once. We truly appreciate your honest feedback about the SKU visibility. This is valuable insight for us, and we will be reviewing how to make this information clearer and easier to find on the order page so others don’t run into the same challenge. Since our goal is always to deliver a seamless 5-star experience from start to finish, we’d love to know if there’s anything more we can do to improve your experience further. Your input helps us continue to grow and better support you. Thank you again for your thoughtful review—and for highlighting Harold’s great work!

4 / 5 Share

Oct. 1, 2025

I am new to using this supplier for my dropshipping clothing store, but I have to say Sam in customer service was great. She answered all my questions and gave me great tips. When I asked about the Pro she didn't push it, she said I needed to start with the free version first. Most companies these days are trying to get you to buy stuff you don't need or aren't ready for yet.

Using app

14 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 30, 2025

Excellent and effiecient

Using app

8 days

Total reviews

4

Average rating

4.8

Developer Reply

HI Divine Inspirings, Thank you so much for your order and for leaving a review. We really appreciate your support and your honesty! We always aim to deliver a 5-star experience, so if there was anything that didn’t quite meet your expectations, we’d love to hear more so we can make it right. Your feedback truly helps us grow. Please feel free to reach out anytime—we’d love the opportunity to improve and hopefully earn that 5th star!

4 / 5 Share

Aug. 26, 2025

Great selection. Comparable pricing for most items, just wish there wasn't an MOQ but we all know that is how it works. It's just difficult for small online stores to need 6 of the same item same color at all times.

Using app

5 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 12, 2025

I love working with this company I just had to contact customer service and Sam was a huge help .

Using app

About 3 years

Total reviews

1

Average rating

4.0

Developer Reply

HI Royal Meadow Boutique, Thank you so much for your kind words! We're so glad to hear you love working with us and that Sam was able to assist you — we’ll be sure to pass along your appreciation! If there’s anything we can do to make your experience a full 5 stars, we’d love to hear your feedback. Your input helps us grow and serve you even better.

4 / 5 Share

July 12, 2025

a little expensive but great selection. wish jewelry could ship from US for faster delivery

Using app

About 1 month

Total reviews

3

Average rating

4.7

Developer Reply

Hi Premierify Jewelry, Thank you for your honest feedback! We're glad to hear you like our selection. We understand that shipping times can be important, and we appreciate your suggestion about US-based shipping for jewelry. We’re always looking to improve—what could we do to make your experience a 5-star one? Your input means a lot to us!

4 / 5 Share

July 1, 2025

customer service is 5 start harold was amazing in replying almost instantly to help me but the app is very very very difficult to add products to your store because they run out extremely fast its really too bad because they have a good selection of products

Store

aura4u

Using app

5 days

Total reviews

1

Average rating

4.0

Developer Reply

Hi, Thank you so much for your kind words about our customer service — we’re thrilled to hear he was able to assist you so quickly! We truly appreciate your honest feedback about the challenges you’ve faced adding products to your store. We understand how frustrating it can be when items run out quickly, especially with such a great product selection. We’d love to hear more about how we can improve your experience and make the app easier to use, so we can work towards earning that 5-star rating from you. Please feel free to share any specific suggestions or issues you’ve encountered — your input is invaluable to us! Thanks again for being part of our community. We’re here to support you every step of the way.

4 / 5 Share

June 12, 2025

Reliable platform with potential for enhancement Trendsi offers a strong product selection and an intuitive interface. Customer support, particularly Chette, has been responsive and professional. However, response times can vary, and introducing more accessible pricing plans for new businesses would add significant value. Overall, a dependable solution with opportunities for further improvement.

Using app

About 1 month

Total reviews

1

Average rating

4.0

Developer Reply

Hi Trendore, Thank you for your valuable feedback. We're thrilled to hear that you've found our product selection robust and our platform intuitive. It's also heartening to know that Chette has been responsive and professional in assisting you. We acknowledge your concerns regarding varying response times and the accessibility of pricing plans for new businesses. Your insights are instrumental in helping us identify areas for improvement. We're actively working on streamlining our support processes to ensure consistent and timely assistance. Additionally, we're exploring more flexible pricing options tailored to the needs of emerging businesses. Your satisfaction is our priority, and we're committed to evolving based on your feedback. If you have any further suggestions or require assistance, please don't hesitate to reach out.

4 / 5 Share

May 19, 2025

Just downloaded the app and seems like a good app

Using app

39 minutes

Total reviews

3

Average rating

4.7

4 / 5 Share

May 14, 2025

So far, this is easy to use and set up. I hope that the fulfillment process will be as smooth.

Using app

11 minutes

Total reviews

5

Average rating

4.8

Developer Reply

Hi HypedCampus, Thank you so much for the feedback — we're glad to hear the setup has been smooth so far! 🙌 We’re confident you’ll find the fulfillment process just as seamless, but if you ever run into any questions or need support along the way, we’re always here to help. Wishing you continued success, and we’re excited to be part of your journey!

4 / 5 Share

May 2, 2025

Good Support they answer quickly. the order processing and shipping could be a bit faster, but overall I'm happy with their products and service.

Using app

9 months

Total reviews

4

Average rating

4.8

Developer Reply

Hi UrSuperMart, Thank you for your honest review—we truly appreciate your feedback! We’re glad to hear you’re happy with our products and support team. We’re always working to improve our processing and shipping times, and your input helps us get better. If there’s anything specific we can do to turn your experience into a 5-star one, we’d love to hear it!

4 / 5 Share

March 27, 2025

I love how seamless it is to add fashionable and stylish pieces to my online store! Yesterday, I worked with Lorena, and today, I had the pleasure of working with Charles to resolve an issue with my account. Strangely, my store was connected to another business, but Charles is now reaching out to the store owner to disconnect it, ensuring everything runs smoothly. Additionally, Charles provided a clear answer to a question I couldn’t find on Trendsi’s website, which completely resolved my confusion. I’m impressed with Trendsi’s quick and efficient support—so far, my experience has been great!

Store

Curvea

Using app

27 days

Total reviews

2

Average rating

4.5

Developer Reply

Hi Curvea, Thank you so much for your amazing feedback! We're thrilled to hear that you've had a seamless experience adding stylish pieces to your store. It’s great to know that Lorena and Charles were able to assist you and resolve the issues with your account quickly. We’re really proud of our team and their commitment to providing efficient support. If you ever need anything else or have more questions, don’t hesitate to reach out. We're here to ensure your experience continues to be top-notch. Looking forward to working with you more!

4 / 5 Share

March 26, 2025

I've only been using Trendsi for a short period, but the 24hr human customer service has been really helpful. keep it up guys and I hope that there will be more items for men in the way of formal wear soon.

Using app

1 day

Total reviews

5

Average rating

3.8

Developer Reply

Hi Office Aristocrats, Thank you so much for the kind words! We're thrilled to hear that our 24hr customer service has been helpful – we strive to make every interaction a positive one. We’re always working to improve, so we’d love to know what we can do to make your experience even better and turn it into a 5-star one! Also, your feedback on men's formal wear is really appreciated – we're constantly adding new items, so stay tuned for more updates!

4 / 5 Share

Dec. 7, 2024

Easy to use so far!

Using app

About 5 hours

Total reviews

2

Average rating

4.0

Developer Reply

Hi MacaronsbyChefRogers, Thank you so much for your great 4-star review! 😊 We truly appreciate your feedback and are so happy to hear you had a positive experience with us. Your satisfaction means everything to us, and we’re always striving to improve! If there’s anything we can do to make your experience even better, please let us know—we’d love to earn that 5th star! 🌟 Thanks again for your support, and we look forward to serving you even better in the future! Thank you, Chette Trendsi Customer Support trendsi.com | Your One-Stop Shop Supply Chain Solution