Trendsi: Fashion Dropshipping
Trendsi - Fashion Dropshipping, Wholesale & Private Labeling
Rating
4.9
feedback
3,645
chart
#362
All reviews
Rating Breakdown
Review RSS Feed
Sept. 13, 2024
We are a new business and Trendsi made it easier to acquire products. Customer care was brilliant when needed help. Harold from Trendsi customer care answered all our questions like a pro. Looking forward to doing business with Trendsi.
Hi Nexus Point Luxe, Thank you so much for your wonderful feedback! We’re thrilled to hear that Trendsi has made it easier for your new business to acquire products. It’s great to know that Harold provided you with excellent support—he truly is a pro! We’re excited to be part of your journey and look forward to supporting you as you grow your business. If you have any more questions or need assistance, please don’t hesitate to reach out. Wishing you all the best!
Sept. 13, 2024
I just started using Trensi for Dropshipping and reached out with some questions to their chat support. Harold was very quick and helpful answering all my questions.
Hi LeggingGirl, Thank you for sharing your experience! We’re glad to hear that Harold was quick and helpful in answering your questions about using Trendsi for dropshipping. Providing excellent support is our priority, and it’s great to know you received the assistance you needed. If you have any more questions or need further help as you get started, don’t hesitate to reach out. We’re here to support you!
Sept. 13, 2024
Harold was great! He was able to answer all my questions, and I appreciate his honesty. Thank you Harold!
Hi KalinaKelly, Thank you so much for your kind words! We’re thrilled to hear that Harold was able to assist you and answer all your questions. We truly value honesty and transparency in our service. I’ll make sure to pass along your appreciation to Harold. If you have any more questions or need further assistance, feel free to reach out!
Sept. 13, 2024
Hi Z Fashion Shop, Thank you so much for the 5-star review! We’re thrilled to hear that you had a great experience with us. Your support means the world to our team! If you have any questions or need assistance in the future, feel free to reach out. We look forward to serving you again!
Sept. 12, 2024
Thanks for your help, Raymart. The website needs to remind how to proceed the order, I thought it was automatically. But luckily today I have finished the first order under with your help, it's 20 days after my customer has placed order.
Hi Envirosax, Here’s a thoughtful response you can use: Hi [Customer’s Name], Thank you for your feedback! I’m glad I could assist you in completing your order. I understand how important it is for the process to be clear, and I appreciate your suggestion about adding reminders on the website. If you have any more questions or need further assistance, please don’t hesitate to reach out. We’re here to help, and we want to ensure your experience is as smooth as possible. Thanks again for your patience, and congratulations on finishing your first order!
Sept. 12, 2024
Hi ANKSO, Thank you so much for the 5-star review! We’re thrilled to hear that you had a great experience with us. Your support means the world to our team! If you have any questions or need assistance in the future, feel free to reach out. We look forward to serving you again!
Sept. 11, 2024
I had the pleasure of experiencing exceptional customer service from Charles recently, and I couldn’t be more impressed. From the moment I interacted with him, it was clear that Charles is dedicated to providing a top-notch service experience. He was not only incredibly knowledgeable and efficient but also went above and beyond to address all my concerns with genuine care and professionalism. Charles took the time to understand my needs thoroughly and offered thoughtful solutions tailored to my situation. His communication was clear and prompt, and he consistently followed up to ensure everything was progressing smoothly. What truly stood out was his willingness to assist with a positive attitude, even when faced with unexpected challenges. Thanks to Charles, what could have been a stressful experience turned into a seamless and enjoyable one. His commitment to excellence in customer service is truly commendable, and he is a significant asset to the team. I highly appreciate Charles for his outstanding service and dedication.
Hi Royal Tiazsjuah, Thank you so much for taking the time to share your experience with us! We’re absolutely thrilled to hear about the exceptional service you received from Charles. It’s clear that he went above and beyond to meet your needs, and we truly appreciate your recognition of his dedication and professionalism. We’re proud to have team members like Charles who not only provide knowledgeable solutions but also ensure that every interaction is positive and supportive. Your feedback will be shared with him and the management team, as it’s important for us to celebrate our employees’ hard work. If you have any more questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help! Thank you again for your kind words!
Sept. 11, 2024
I had some major questions about Marketplace, shipping costs, etc. CHARLES did an absolutely amazing job in describing the details. His answers were clear and concise, user-friendly. He was extremely Professional and I appreciate this so much! Thank you, Shopify and Trendi for providing top-notch employees where they don't have to go inquire from 3 or 4 other people to get the answer. To Charles' Boss, will you please give him a raise? I give him an A+! (Teacher here and I don't give those top notch grades out very often, barely). I am grateful!
Hi Manor Rose, Thank you so much for your wonderful feedback! We’re thrilled to hear that Charles was able to assist you so effectively with your questions about Marketplace and shipping costs. It’s great to know that his clear and professional communication made a positive impact on your experience. We truly value your kind words and will make sure to pass your feedback on to Charles and his management team. Employees like him are what make our service exceptional! If you have any more questions or need further assistance, please don’t hesitate to reach out. We appreciate your support!
Sept. 11, 2024
Trendsi customer chat support is always helpful and fast in responding! My most recent representative, Dave, solved my problem right away and answered all the questioned I had!
Hi Thistle and Thread Boutique, Thank you so much for your kind words! We’re delighted to hear that our support team, especially Dave, was able to assist you quickly and effectively. Providing fast and helpful service is our top priority, and it’s wonderful to know we met your expectations. If you have any more questions or need assistance in the future, don’t hesitate to reach out. We’re here to help!
Sept. 11, 2024
thanks
Hi Miami beauty1, Thank you for your kind words and for taking the time to leave us a 5-star review! We’re thrilled to hear that you had a great experience. Your support means a lot to us! If you ever need anything or have questions in the future, feel free to reach out. We look forward to serving you again!
Sept. 11, 2024
I submitted all requested documentation to complete my purchasing rights, and it was denied. I uploaded all additional documents and then sent a chat message to find out more specific details as to why it was denied. Chette was the chat rep I had the pleasure to speak with. Very prompt, polite and my issue was resolved, and my account was approved within 2 minutes.
Hi Charming Chics Boutique, Thank you for sharing your experience with us! I’m glad to hear that Chette was able to assist you promptly and that your issue was resolved quickly. We strive to provide excellent service, and it’s wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help! Thank you again for your feedback!
Sept. 11, 2024
ok
Hi Weekbox, Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you had a great experience with us. Your support means a lot to our team, and we’re glad we could meet your expectations. If you have any questions or need assistance in the future, feel free to reach out. We look forward to serving you again!
Sept. 10, 2024
Chette was helpful this morning with first sale order are she answered my questions with clarity.
Hi, Han2sure. Thank you for your feedback! I’m glad to hear that Chette was able to assist you with your first sale order and provided clear answers to your questions. If you have any more questions or need further assistance, don’t hesitate to reach out. We’re here to help and appreciate your support. Thanks again for your kind words!
Sept. 10, 2024
Dope
Hi Jaki, Thank you for the 5-star review! We're thrilled to hear you think it's "dope." Your support means a lot to us. If you have any more feedback or need assistance in the future, just let us know. Thanks again for your great review!
Sept. 9, 2024
Today, I had some concerns about a few orders and had a few questions. Lori was incredibly helpful—she responded quickly, addressed all my concerns, and was very supportive throughout.
Hi Rust & Roses Boutique, Thank you for sharing your experience! I’m glad to hear that Lori was incredibly helpful and supportive in addressing your concerns and questions. It’s great to know that her quick responses and thorough assistance made a positive impact. If you have any more questions or need further support, please don’t hesitate to reach out. We’re here to help and appreciate your feedback. Thanks again for your kind words!
Sept. 8, 2024
Hi NBS World, Thank you so much for the 5-star review! We’re thrilled to hear that you had a great experience with us. Your positive feedback means a lot and motivates us to keep delivering our best. If you need anything else or have any questions in the future, don’t hesitate to reach out. Thanks again for your support!
Sept. 8, 2024
Chette over at TRENDSI knew exactly what I was talking about and quickly identified the issues I was facing providing clear solutions to fix them. I would highly recommend her and the company.
Hi Colpopper, Thank you for your excellent feedback! I’m glad to hear that Chette was able to quickly identify and resolve the issues you were facing with clear solutions. Your recommendation means a lot to us. I’ll make sure to pass along your praise to Chette. If you need any more assistance or have further questions, please don’t hesitate to reach out. We’re here to help and appreciate your support!
Sept. 8, 2024
Support by Anya was amazing!! She took the time to trouble shoot and walk me thru all the steps-literally like an hour and she was kind, knowledgable and quick! Thank you Anya! The app is easy top use. Very happy
Hi Anybodi, Thank you so much for your wonderful feedback! I’m thrilled to hear that Anya provided amazing support and walked you through every step with kindness and expertise. It’s great to know that the app is easy to use and that you’re very happy with the service. I’ll make sure to pass along your thanks to Anya. If you need any further assistance or have any more questions, feel free to reach out. We’re here to help and ensure you have the best experience possible. Thanks again for your support!
Sept. 8, 2024
Super smooth upload. Cute clothes! Chette, my customer service tech, provided excellent service. I had a licensing issue that was managed with prompt, courteous, service that actually solved my problem. What a refreshing encounter! GREAT work! Keep it up, Chette!
Hi Ann Malley Staycation Essentials, Thank you so much for your fantastic feedback! We’re thrilled to hear that the upload process was smooth and that you’re happy with the clothes. It’s wonderful to know that Chette provided excellent service and effectively resolved your licensing issue. I’ll be sure to pass along your kind words to Chette. Your support and encouragement mean a lot to us. If you have any more questions or need further assistance, feel free to reach out. Thanks again for your positive review!
Sept. 7, 2024
Charles was on it, helped with my minor issue. Now It's all good. Easy implementation.
Hi Golden FleaMarket, Thank you for your feedback! I’m glad to hear that Charles was able to quickly resolve your issue and that you found the implementation easy. It’s great to know everything is running smoothly for you now. If you have any more questions or need further assistance, don’t hesitate to reach out. We’re here to help! Thanks again for your support!