Trendsi: Fashion Dropshipping
Trendsi - Fashion Dropshipping, Wholesale & Private Labeling
Rating
4.9
feedback
3,644
chart
#367
All reviews
Rating Breakdown
Review RSS Feed
Aug. 8, 2024
I had trouble with some products not showing on my online store. Raymart was very helpful in fixing the problem for me!
Hi AdoreStarr, Thank you for sharing your experience! We’re thrilled to hear that Raymart was able to help you fix the issue with your products. Our team is always here to support you and ensure everything runs smoothly! 😊
Aug. 7, 2024
Hi tshirt90, Thank you for the 5-star rating! 🌟 We’re so glad you’re enjoying your experience. We’re here whenever you need us!
Aug. 7, 2024
Hi Simply Charleston Boutique, Thank you so much for the 5-star review! 🌟 We're thrilled that you're happy with your experience. Your support means the world to us. If you ever need anything, don't hesitate to reach out!
Aug. 7, 2024
So far so good thank ypu
Hi Chic with Adri, You're very welcome! We're thrilled to hear that everything is going well so far. If you need anything or have any questions, we're here to help. Keep up the great work! 😊
Aug. 6, 2024
Trendsi is awesome! The customer service is topnotch! I would especially like to thank their representative, Dave. He was such a help. He helped me figure out why my products were showing as sold out even when Shopify and the whole of the internet seemed to provide zero answers! On top of that, they have great products and fast shipping. Super impressed and plan to use them as much as possible!
Hi Designs on 9th, Thank you so much for your incredible feedback! We're thrilled to hear that you love Trendsi and that our customer service, especially Dave, was able to help you out. It’s our goal to make sure you always have the support you need, even when the internet falls short! We're delighted that you’re impressed with our products and shipping too. We can't wait to keep working with you and help your business soar! 🚀✨
Aug. 6, 2024
I am building up my site and they make it very easy. It is also a great way to stock up on samples for shows as well. Thank you Trendsi!
Hi, Jenni's Glocal Curations. Thank you so much for your kind words! We're thrilled to hear that building up your site has been an easy experience with Trendsi, and we're glad we could help you stock up on samples for your shows. We’re here to support you every step of the way. Keep up the amazing work, and thank you for choosing Trendsi! 🎉
Aug. 6, 2024
Joel was awesome! He took his time to help reconnect my store and get my products back on my store. He made the process easy and smooth. Very professional and patient.
Hi Diamond Christyle, Thank you so much for your wonderful feedback! We're thrilled to hear that Joel was able to assist you effectively and make the process easy and smooth. His professionalism and patience are truly commendable, and we're glad he could help you reconnect your store and get your products back. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to support you!
Aug. 5, 2024
They have beautiful products and excellent customer service, Charles is very professional, patient, polite and very helpful in answering all my questions
Hi Shapelyfashion, Thank you so much for your kind words! We're delighted to hear that you love our beautiful products and that you've had an excellent customer service experience. Charles is indeed a valuable member of our team, and we're glad he was able to assist you with professionalism, patience, and politeness. If you have any more questions or need further assistance, please don't hesitate to reach out. We're always here to help!
Aug. 5, 2024
Hi Oluxe, Thank you so much for your five-star review! 🌟 We're thrilled to hear that you're enjoying our service. Your support means the world to us, and we're here to help you succeed every step of the way. If you ever need anything, don't hesitate to reach out. Keep up the great work, and happy selling!
Aug. 5, 2024
It's great App to grow your business
Hi Sybaritic Bags & Clothing, Thank you so much! We're thrilled to hear that you find our app helpful for growing your business. If you ever need any assistance or have any questions, feel free to reach out. We're here to support you every step of the way!
Aug. 4, 2024
Hi Hippie Heifer Homestead, Thank you so much for your incredible five-star review! 🌟 We're thrilled to hear that you're happy with our service. Your support and feedback mean the world to us. If you ever need anything, we're here for you. Thanks for being a valued part of the Trendsi family! 🙌✨
Aug. 4, 2024
Excellent technical support from Miss CHETTE, she is excellent at her job, she helped me solve my problem, thank you for the help. Trendsi is your perfect ally. They are great.
Hi VIVAPRINT, Thank you so much for your fantastic feedback! 🌟 We're delighted to hear that Miss Chette provided you with excellent technical support and helped solve your problem. Your kind words mean a lot to us. Trendsi is thrilled to be your perfect ally, and we're grateful for your support. Thanks for being a part of our community! 🙌✨
Aug. 4, 2024
Very happy it works very well and adds products fast
Hi Avidyan, Thank you for sharing your experience! 🌟 We're thrilled to hear that everything is working well for you and that products are being added quickly. Your satisfaction means the world to us. If you need any further assistance, don't hesitate to reach out!
Aug. 19, 2024
Extremely disappointed. Saw a potential in this app so I changed my entire niche focus to women's fashion hoping to get things set up for the pre fall-winter season. Spent days doing market research, building up collections on Trendsi, rebuilding my website from scratch, investing on app plug ins etc. Only to be stopped not even half way through attempting to import the collections I created to Shopify. They told me I need to confirm I'm not a bot by purchasing a sample, then they'll remove the limit. How am I a bot when I've been asking questions almost daily and talking to them lol. I'm a drop-shipper, starting out and testing things so I don't have a seller's license yet therefore I cannot place a sample. Long story short, wasted my time, energy, and money on a wasted potential. What a joke, not a funny one. UPDATE: Just wow. One of their leads reached out because I wrote a review, not to help but to potentially get me to take it down and never responded despite responding professionally with my concerns as asked. One of their reps told me earlier that new dropshippers can start and get customer orders without needing to have inventory and that its only needed if I want to get samples. Meanwhile the lead simply says that dropshipping without a business lisence is against their and shopify rules. Imagine targetting dropshippers and don't even know Shopify's policies regarding dropshipping. Glad they rejected me like this. Rejection is protection. All they care about is turning you into a customer of their products ASAP by suggesting you order "samples" because they don't believe every new seller will actually make it. Edit: I almost wasted my time to try them again then remembered how their actions never match their words. With their OWN WORDS on several articles on THEIR WEBSITE as well as one of their representatives told me that I'm not required to obrain a seller's permit or business lisence unless I start generating over a specific number a year or specifically with Trendsi if I want to purchase a sample, being responsible I read their articles and confirmed with their representative first. Then redesigned my website, branding, marketing emails, banners, ads etc to based on their products only to block me not even half way from adding the collections I spent NIGHTS organizing. They emailed me following my review saying to reply if I need any help etc, followed up 2 times to that email and no response. Idk what possessed me to reinstall the app, but thank god I rememebered. Imaging running this kind of business and don't know a thing about shopify's requirements or dropshipping in general, let alone their own policies. AND OH MY LORD, just read this response to this review. Instead of trying to be helpful, they are more worried about dismissing my review. I uninstalled their app because they stopped me from adding products saying I need to order a sample to prove I'm a human due to my activity, not took down my store. Still building it. Tf is wrong with this company, lmao. So disrespectful, after all the communication I had with them, wow. Imagine saying I'm fake just because I wrote my experience, immature is all I can say. Also I just love shopify, me responding to this stupidity is proof enough that I'm real, but my review also shows I've tried their app for 4 days, and they're saying my store was deleted after 3 days of free trial? As if they know me? I'm laughing my butt off. Plus they emailed me on August 5 which I responded to not once but twice from my work email. If actions don't match their words was a company. Circus.
Trendsi takes all feedback and reviews seriously. More details regarding this feedback: Trendsi is legally obligated to request business licenses or seller permits before we allow businesses to use our dropshipping or wholesale services. Compliance with these requirements is crucial as it helps protect both our business and other dropshippers & wholesalers. Furthermore, we do not mandate our sellers to purchase samples. However, should the sellers wish to acquire a sample, they would need to submit their seller permit for compliance purposes. We did not at any time ask the seller to update or remove their Shopify review and can provide proof of the conversation at any time. As of 8/3 this store has been closed after the 3 day free trial and we suspect this is not a valid review from a legitimate business. Trendsi is committed to maintaining transparency and trust within our community and therefore, have chosen to respond to this review publicly.
Aug. 3, 2024
So far things have been amazing. I did have a question and Joel was awesome at answering it right away.
Hi Sissy Lu's Boutique, Thank you so much for your feedback! 🌟 We're thrilled to hear that your experience has been amazing so far. We're also glad that Joel was able to answer your question promptly. Your satisfaction is our priority, and we appreciate your kind words. If you have any more questions or need further assistance, feel free to reach out anytime!
Aug. 2, 2024
I had a query about Moissanite products, and Joel, the representative, was incredibly patient and helpful in assisting me. I am thoroughly impressed with Joel's exceptional service and the quality of Trendsi's products. I am excitedly looking forward to introducing Trendsi's dropshipping and their amazing product selection to my friends and family.
Hi MK XCLUSIVE, Thank you so much for your wonderful feedback! 🌟 We're delighted to hear that Joel was incredibly patient and helpful in assisting you with your Moissanite product query. We're thrilled that you're impressed with both Joel's exceptional service and the quality of Trendsi's products. We can't wait for you to introduce Trendsi's dropshipping and our amazing product selection to your friends and family. Welcome to the Trendsi family, and thanks for your support! 🙌✨
Aug. 2, 2024
So, today I needed to know something important about brands on Trendsi. Joel was super helpful. He answered all of my questions patiently and this the best thing about Trendsi. They have some of the best support reps like Joel. Keep it up Joel and Trendsi.
Hi Wear Manaj, Thank you so much for your fantastic feedback! 🌟 We're thrilled to hear that Joel was super helpful and answered all of your questions patiently. We're proud to have amazing support reps like Joel on our team. Your kind words mean the world to us. Keep it up, Joel and Trendsi! 🙌✨
Aug. 1, 2024
"Chette" was my customer service rep today. She was very professional and helpful. She was able to resolve my issue quickly and provided me with a follow up by email.
Hi Coco's Collections, Thank you so much for your kind words! 🌟 We're delighted to hear that Chette provided you with professional and helpful service. It's great to know she resolved your issue quickly and followed up by email. Your satisfaction is our priority, and we truly appreciate your feedback. Thanks for being a part of the Trendsi family! 🙌✨
Aug. 1, 2024
I have had some doubts about various aspects and Chette helped me quickly and kindly by clarifying my doubts, this gave me a lot of confidence.
Hi Cool Tshirts, Thank you so much for your kind words! 🌟 We're thrilled to hear that Chette was able to help you quickly and kindly, clarifying all your doubts. Your confidence in us means the world, and we're so glad to have been able to support you. Thanks for being a part of the Trendsi family! 🙌✨
July 31, 2024
The customer service lady was amazing and the integration seems flawless so far!
Hi Grace Monroe Boutique, Thank you so much for your fantastic feedback! 🌟 We're thrilled to hear that our customer service was amazing and that the integration seems flawless so far. Your satisfaction is our top priority, and we're so glad to have you with us. Thanks for choosing Trendsi! 🙌✨