Trendsi: Fashion Dropshipping
All reviews
Review RSS feed
Super makkelijk in gebruik, de producten zijn van hele goede kwaliteit!
Hi avirey.nl, Thank you very much for your positive feedback. We’re glad to hear that the products are easy to use and of high quality.
I had trouble with editing a product description and Harold helped me figure it out with great patience! Thanks Harold!
Hi Upland South Boutique, Thank you for your kind feedback. We’re glad to hear that Harold was able to assist you and provide a positive experience. We truly appreciate your support.
I am writing this review after paying for the service and spending multiple days attempting to make it usable in a real business environment. The core problem is not learning curve, configuration, or user error. The core problem is that the platform is technically and operationally unprepared for the workflows it actively markets. Basic processes fail silently, critical limitations are not clearly disclosed, and the system forces users into manual workarounds that consume disproportionate time and labor. In practice, this means lost working days, disrupted planning, and wasted human resources. What should be a routine operational setup turns into damage control. For a paid service, this is unacceptable. The support experience reinforces this conclusion. Instead of technical problem-solving, the interaction is dominated by repetitive, surface-level questions and generic apologies. There is no visible technical ownership, no effective escalation, and no sense that the people responding have the authority or competence to resolve real issues. Repeatedly saying “we are sorry” does not compensate for lost time, broken workflows, or failed execution. I want to be clear: I am not requesting a refund. The issue here is not money. The real cost is time already lost and operational momentum already damaged. That cost cannot be recovered retroactively. From a professional standpoint, this creates a strong impression of a company that charges for a service it is not technically equipped to support at scale. The gap between marketing claims and real-world performance is significant, and it is the customer who pays that gap with time and labor. This review reflects my honest experience as a paying user. Any negative perception resulting from this review is not emotional or exaggerated it is a direct consequence of how the product and support actually perform in practice.
Hi Hot Best Offers – Online Deals & Smart Shopping | OOX, Thank you for taking the time to share such detailed and candid feedback. We sincerely regret the time and operational disruption you experienced while attempting to use our platform. Your comments regarding workflow readiness, undisclosed limitations, and the gap between expected and actual functionality are taken very seriously. We understand that for a paid service, reliability and clarity are critical, and falling short in these areas can result in real business impact. We also acknowledge your feedback about the support experience. Effective technical ownership and meaningful problem resolution are essential, and we recognize that this was not your experience. Your observations have been escalated internally and will be reviewed with our product and support leadership teams to identify where processes, communication, and escalation paths must improve. We appreciate you clarifying that your concern is not about cost, but about lost time and momentum. That perspective is important, and your feedback will be used to help address the operational gaps you’ve described. Thank you again for sharing your experience in such a professional and constructive manner. We value honest feedback like this, as it helps us identify areas that require immediate attention and improvement. One of our team members contacted you to assist you further.
I Couldn't fix the shipping issue on my own, got in contact with Harold and he was amazing and helped me fairly quickly. He explained the problem and helped me resolve the issue. Thank you!
hi aleenswardrobe, Thank you so much for your kind feedback! We’re glad to hear that Harold was able to assist you quickly and clearly with the shipping issue. We’ll be sure to share your appreciation with him. Thank you for your support!
Hi, Thank you for your 5-star review! We’re thrilled to know you’re happy with our service. Your feedback motivates our team to continue delivering the best experience possible.
Hi, Thank you for taking the time to leave us a 5-star review! We’re so happy to hear you had a great experience. Your support means a lot to us, and we look forward to serving you again.
Hi, Thank you so much for the 5-star review! We truly appreciate your support and are glad you had a great experience.
Thank you, Harold, for solving my problem. I really appreciate your help.
Anya & Mia were absolutely wonderful, and they solved my very serious problem within a day. Would definitely recommend! 5 out of 5 stars!
Hi Jupiter Gear, We appreciate your feedback! We’re glad Mikah could provide helpful support and ensure your question was escalated properly. Don’t hesitate to reach out with any future questions
I recently needed to find out if there was any way to get a pair of jeans that were out of stock. I did send a restock request as told. Mikah went out of her way though. She escalated my question to the listings team so they could verify with their partner supplier if and when the jeans would come back into stock. I truly appreciate her because most representatives from other vendors wouldn't go that far for customer service. She will follow up with me as soon as she gets an answer to see it through. Thank you Mikah!
Hi, Thank you so much for sharing your experience! We’re thrilled to hear that Mikah went above and beyond to assist you and coordinate with the listings team. We’ll be sure to share your kind words with her—it means a lot. We truly appreciate your trust in Trendsi and are always here to help with any questions or concerns you may have!
Highly recommended. Very Easy to import products to your Shopify store. It will be gold if Trendsi can help to get reviews on Shopify store as well from your products.
Sam took to the time to walk me through some technical issues. She was so helpful and polite ! Thank you Sam!
Hi, Thank you so much for your kind words! We’re delighted to hear that Sam took the time to walk you through the technical issues and provided such helpful and polite support. We’ll be sure to share your feedback with her. Please don’t hesitate to reach out if you need any further assistance—we’re always happy to help!
I am new to using the app, but I am extremely happy with the fast response from their customer service
Hi, Thank you so much for your kind feedback! We’re thrilled to hear that you’re happy with our fast customer service response. Welcome to Trendsi—we’re always here to support you as you get started!
Trendsi has been a reliable partner for my business. Even when issues come up, their support team handles them professionally and sees things through to resolution. I especially want to highlight Chette, Harold, Anya etc, who were patient, responsive, and clear throughout the entire process. The follow-up and communication made a real difference. I appreciate the accountability and customer-focused approach. I’ll continue working with Trendsi and recommend them to other sellers looking for dependable support
Hi, Thank you so much for taking the time to share this thoughtful feedback. We’re truly grateful for your trust in Trendsi and are glad to hear that our team was able to support you effectively throughout the process. Your kind words about Chette, Harold, Anya, and the rest of our support team mean a great deal to us, and we’ll be sure to share your recognition with them. We appreciate your continued partnership and recommendation, and we look forward to supporting your business every step of the way.
customer servuces was very helpful.... was helped by Harold patient and guided me in resolving my issue
Hi, Thank you so much for the 5-star review! We truly appreciate your support and are glad to hear you had a great experience. Please don’t hesitate to reach out if you need anything—we’re always happy to help!
Thanks Chette for the great support! i am looking forward to working with you & your team on my new journey. thank you!
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.