Trendsi: Fashion Dropshipping
Trendsi - Fashion Dropshipping, Wholesale & Private Labeling
Rating
4.9
feedback
3,256
chart
#72
All reviews
Rating Breakdown
Review RSS Feed
Oct. 28, 2023
Trendsi has been a great option for me as a brand new online boutique. Their system syncs perfectly with my Shopify store and their customer service is excellent! Gretle, Angelo, and Erika are three of their customer service reps and all three were extremely helpful with questions and resolving a small issue. I also love that I can filter by where the products are coming from, so I can avoid overseas shipping / longer ship times. Some issues with overseas quality and availability, but Trendsi catches it before the products are shipped. I appreciate their attentiveness!
Hi Pixie Petal Boutique, Wow! We're thrilled to hear about your fantastic experience with Trendsi, and we're honored to be a part of your online boutique journey. It's awesome to know that our team, especially Gretle, Angelo, and Erika, could assist you effectively. We're committed to making sure your business runs smoothly, and we're glad to hear that our syncing system with Shopify and product filtering options are making a difference. Thanks for being part of the Trendsi family! 🚀💪
Oct. 18, 2023
Trendsi has everything to open a nice shop and try the dropshipping route. Congratulations also to the assistance, and excellent user experience, and thank you Gretle for your kindness. Now I just have to hope I start selling! lovethisoutfit.com
Hello Love This Outfit, That's fantastic to hear! 🚀 You're all set for success with Trendsi. Gretle and our team are thrilled to have you on board. Here's to a thriving shop and booming sales! 🌟 Best of luck! We're hopeful we can earn that one last star and make it five! ❤️
Sept. 30, 2023
Trendsi is great, many great products, easy to use and great customer support. Gretle has helped me with all my questions and has resolved any issues
Hello The Gifting Gallery Thank you for your fantastic review! We're thrilled to hear that you find Trendsi great, with a wide range of products and easy-to-use features. We're proud to have Gretle on our team, and we're glad to know that she has been able to assist you with your questions and resolve any issues. If you ever have more questions or need further assistance, please don't hesitate to reach out. We're here to support you!
Sept. 29, 2023
I love this app from the moment that I found it they have everything that I was looking for. They reach out to you very quickly. The process was fast. They respond quickly to questions and concerns. Czar answered my question so quickly I was on my way.
Hello The Glamour Belle Thank you for your enthusiastic feedback! We're thrilled to hear that you love our app and that it met all your expectations. Providing fast and efficient service is a top priority for us, and we're delighted that Czar was able to answer your question quickly, helping you on your way. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We're here to help you every step of the way!
Sept. 21, 2023
Very good app and easy to use. I will recommend Trendsi to anyone interested in online fashion sales. Gretle was very patient and courteous as she assisted me simlessly.
Hello Chinnystores, Thank you for your kind words! We're thrilled to hear that you had a great experience with Trendsi and with our helpful team member, Gretle. We appreciate your recommendation! If you have any further feedback or questions, feel free to reach out. Happy shopping!
Sept. 19, 2023
Anya was great at answering my questions!!
Store
My Store
Using app
20 days
Hello My Store Thank you for your feedback! We're glad to hear that Anya was able to assist you by answering your questions. If you have more inquiries or need further assistance, please don't hesitate to reach out. We're here to help!
Sept. 8, 2023
So far the only issue I've had is with shipping times! Takes a while for them to move from processing to shipped so please be aware you're going to have a 3-4 day processing time in addition to your shipping time. Especially for overseas items.
Hello Estevia Enchantique, Thank you for sharing your feedback with us! We appreciate your patience and understanding regarding our processing and shipping times. We're continuously working to improve our efficiency and appreciate your support. If you have any further concerns, please don't hesitate to reach out. Thank you for choosing us! ❤️
Sept. 7, 2023
I chatted with a representative regarding SKU numbers. The represented was efficient, clear, and concise with her answer. Thank you Czar!
Hi Mzee Fashion, Thank you for sharing your positive experience! We're delighted to hear that our representative was able to assist you efficiently and provide clear information. We appreciate your kind words! If you have any more questions or need further assistance, feel free to reach out. Have a great day! ❤️
July 21, 2023
The support is 5 star (Gretle, Mia, Lhirose, and Raymart) and have always had all the answers to my questions, and have helped out a TON. Why not 5 stars? I think there needs to be adjustments to their collections (seeing new imported products before sending to Shopify on the Collections list), or the ability send a new collections from Trendsi to Shopify, and the collection is created in Shopify
Hello, Scarlet Avenue Thank you for your valuable feedback! We greatly appreciate your kind words about our support team (Gretle, Mia, Lhirose, and Raymart). We're thrilled to hear that they've been able to provide excellent assistance and have been a great help to you. We also value your suggestions for improvements in our collections process. Your feedback is vital in helping us enhance our services and make the necessary adjustments. We will certainly take your ideas into consideration and work towards implementing them to improve your experience. If you have any further suggestions or questions, please don't hesitate to reach out. We're here to assist you and make sure you have the best experience possible. Thank you again for your feedback and for being a part of our community!
July 19, 2023
Superb experience with Trendsi! Sleek design, intuitive UI, and stellar support, especially from Lorie. Recommended!
Hello Palm Whispers We're thrilled to hear about your superb experience with Trendsi! We take great pride in providing a sleek design, intuitive user interface, and excellent customer support. Lorie and our team work hard to ensure our customers have the best experience possible. Thank you for recommending us! If you need any further assistance, don't hesitate to reach out. We're here to help!
July 16, 2023
I found Trendsi a few months ago, I have been navigating my way thru learning the app and getting items to my store. There are a few minor issues with missing information that applies to certain selling platforms, but, overall I like the app. I like the variety of product and the picture quality is great. I had to chat with customer service today about an upload issue and Anya was very helpful in helping me understand the issue I was having. Although, the issue itself seems a bit restrictive and could be expanded upon. I was attempting to upload one of my collections, but due to many variants with the products, it put me over the 1000 limit for the day with very few products listed on my site. I was under the impression the limit was per product, not per variant of each product as well. All in all still like the app and Anya was very helpful.
Hi SMS Fashion Wear, It's great to hear that you've been using Trendsi and finding it useful for your store. Our variety of products and high-quality pictures are definitely positive aspects. It's also good to know that Anya from our customer service was able to assist you with your upload issue and help you understand the problem. Regarding the upload limit, it seems that you encountered a restriction when trying to upload one of your collections. The limit of 1000 uploads per day can include variants of each product, which might not have been clear to you initially. It's understandable that this limitation could be a bit restrictive, especially if you have many variants for your products. While Shopify has its limitations, it's encouraging to hear that you still like Trendsi overall and that Anya provided helpful assistance. Thank you so much for choosing Trendsi to be your business partner. We hope you are able to take your brand to the next level with our help! ❤️
July 10, 2023
Only 4 starts because I haven't had a chance to use the app yet, but had some questions and Czar from customer service was super helpful!
Store
Fidgets
Using app
6 months
Hello Fidgets Thank you for your 4-star review! We appreciate your feedback and are glad to hear that Czar from our customer service team was super helpful in addressing your questions. We hope that once you start using our app, it will exceed your expectations. If you have any further inquiries or need assistance in the future, please feel free to reach out.
July 3, 2023
5 STARS FOR LEE for helping me! The app is fairly easy to use, except I did not realize I had to be on automatic fulfillment (which I thought I was). But the rest of the set-up went smoothly. THANKS LEE FOR YOUR KIND HELP!!!
Hello dedouceur, Thank you for your positive feedback! Exceptional customer service is very important to us and we are glad Lee was able to provide that to you. We will make sure to pass along the compliments to her. I'm glad to hear that you found the app easy to use and that the setup process went smoothly for you. If you have any more questions or need further assistance, feel free to ask! ❤️
June 26, 2023
I have only used Trendsi for a short period of time and love it so far! I had some questions and decided to use the in-app chat support and Allan responded FAST. Expect polite and helpful customer service. The media quality is another great perk. I have had issues with other apps in the past getting clear, quality media to import. Pictures and videos are awesome and cover all the angles a customer would want to see. Overall love it so far and can't wait to see how it performs with more sales volume!
Hi, Levoix Thank you so much for choosing Trendsi to be your business partner. We hope you are able to take your brand to the next level with our help!
June 23, 2023
I am not new to Shopify but new to Trendsi. I felt in love with their products, photo styling and, wide variety of colors and sizing. It took a little while to efficiently add items to my store by making smaller and item specific collections before sending it over to my store. I am still very early in the process and my store has ben open less than a week. There is one issue that is concerning and I'm currently navigating through. If you would like to sell using Google or Amazon, there is necessary product information that Trendsi does not provide which have proved to be quite frustrating at the moment. There is a solution, but it's just one more thing to list of things you have to do to for your store to be successful. I will say that Gretle was a great help in helping me sort out this issue. I am also a little concerned about shipping and hope these issues have been addressed from the other sellers' complaints. Aside from that, I'm excited to see what happens.
Hi FanciHD, It's great to hear that you're excited about using Trendsi and have had a positive experience with our products, photo styling, and variety of colors and sizing. Starting a new store can be a process that involves learning and navigating through various challenges, so, understandably, you're facing some concerns. It's also encouraging to hear that Gretle helped assist you with sorting out the issue. Customer support can play a vital role in resolving concerns and providing guidance throughout your journey, and this is one of our top priorities. As for shipping, we understand that shipping experiences are important for your customers, and rest assured that we are continuously looking for better options for improving our shipping. Overall, it's fantastic that you're excited to see what happens with your store. Starting a new venture can be challenging and rewarding, and with time and effort, you'll likely find solutions to the obstacles you encounter. Stay proactive, continue exploring your available resources and support, and as your trusted partner, we are always here to help. Let's grow your fashion business together. ❤️
June 22, 2023
Anya is so responsive and humble she resolved my query quickly. Thank you anya i am happy your response.
Hi, Bold wear We are happy that Anya was able to assist you. Please don't hesitate to reach out again anytime.
June 21, 2023
good customer service thank you everything was corrected thank you i cant help to get more help when i needed it very helpful
Hello STYLEZ FOR YOU, You're welcome! We are glad to hear that your issue was resolved and that you received good customer service. Exceptional customer service is very important to us and this is one of our top priorities. If you ever need further assistance in the future, don't hesitate to reach out. We're here to help! ❤️
June 17, 2023
Great customer service skills! The Trendsi team stayed with me until my problem was solved and was very helpful with the troubleshooting.
Hi, Epic Swim and Skate We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime.
June 15, 2023
I've been very happy with Trendsi so far. The only downside is that shipping isn't as fast as my customers would like since the products are coming from overseas. The quality of the clothing has been good and customer service is extremely helpful. I spoke with Gretle today and she was the best!
Hello Anything But Ordinary Boutique, Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. We understand that you would like to have a faster shipping and we are making every effort to ensure that orders are delivered to the customers as soon as possible. You may also try the products that are shipped from the USA as they have shorter shipping timeframe. Please feel free to contact us for anything you need, we are always happy to help.
June 8, 2023
HELLO, I HAVE A ONLINE BOUTIQUE AND HAD MY FIRST REFUND AND I HAD THE PLEASURE OF WORKING WITH “Gretle" WHO WAS VERY KIND AND KNOWLEDGEABLE ON MY ISSUE. I WOULD RECOMMEND TRENDSI TO ANYONE LOOKING TO START A NEW STORE. I HAVE HAD SEVERAL ISSUES BUT THE CUSTMER SERVICE HAS BEEN A REAL GEM FOR THOSE OF US WHO IS STEPPING OUT HERE ON FAITH TO START OUR NEW BUSINESS.
Hi QUALITY'S PRODUCTS, That's wonderful to hear that you had a positive experience with "Gretle" and that our customer service has been helpful to you! It's always reassuring when you receive good support, especially when starting a new business. Providing excellent customer service is crucial for building trust and maintaining a loyal customer base and it is one of our top priorities. If you have any specific questions or need assistance with anything related to your online boutique or business, feel free to ask. We're here to help! ❤️