Trendsi: Fashion Dropshipping
Trendsi - Fashion Dropshipping, Wholesale & Private Labeling
Rating
4.9
feedback
3,634
chart
#363
All reviews
Rating Breakdown
Review RSS Feed
March 22, 2024
I was having some issues and I reached out to them for help, they were amazing and we got my issue fixed and back up and running!!
Hi Four B Tack and More, That's fantastic to hear! We're thrilled we could help get you back up and running. If you ever need assistance again, don't hesitate to reach out. We're here to keep the energy high and the issues low! ππ
March 18, 2024
Their customer service is very good. Had a problem with changing some prices, Harold sent the "How to Info" to me, and, Bada-Bing, Bada-Boom, problem solved... Thanks, Harold.
Hello Elegant Lady Apparel & More, Thanks for the awesome feedback! π We're thrilled to hear that Harold's 'How to Info' did the trick and got things sorted for you. If you ever need anything else, we're here to help! πͺ
Feb. 26, 2024
We are new to this app, but so far it looks like there's a lot of potential. PROS: Big catalogue. The integration with Shopify is pretty seamless (and fast!) which is great. Joel in customer care was very helpful in answering questions and providing additional resources. Wholesale prices seem fair. CONS: A lot of the inventory is not sustainable (we have to search very hard to refine our results). And a bigger concern is that a lot of their inventory is the same stuff you'd find on Shein or other fast fashion sites for a fraction of what boutiques would have to charge.
Hello LavΔda Handbags, Thank you so much for your insightful review! We're thrilled to hear you're finding potential in our app and enjoying the seamless integration with Shopify. Joel and our customer care team are always here to assist you with any questions or resources you may need. We appreciate your feedback regarding sustainability and pricing concerns, and we're continuously working to improve our inventory selection to better align with your values. Here's to more positive discoveries ahead! β€οΈπ₯
Feb. 19, 2024
My Partner and I are working on doing dropshipping, but we've face numerous technical challenges. But my encounter with a customer help agent with Trendsi name Joel, has encouraged us more to keep pushing and bring our shop to life. Timely responses, problem solving ideas and so many more. You have a doubt? Try Trendsi and be glad.
Hello LEX & Miss V., Thanks for sharing your experience! It's great to hear that Joel from Trendsi's customer support team has been such a motivating force for you. Keep pushing forward, and with that kind of support, there's no doubt your shop will thrive! πͺ
Jan. 25, 2024
Had a small hiccup today with inventory not syncing (which was probably user error). Wasn't expecting much when I used the chat assistant, but once I got through the automated answers, the representative, Angelo, was a huge help. He knew exactly what was wrong and we were able to resolve the problem in a few clicks. Thanks Angelo!
Hello Karmony, Thank you for sharing your experience! We're delighted to hear that Angelo provided excellent assistance and resolved the issue efficiently. We can't wait for you to give us that last star to make it 5 stars. ππ If you have any more questions or need further support, feel free to reach out. We appreciate your feedback! π
Jan. 16, 2024
very helpful and easy interface quality products responsible representative Lorie guide me in very nice way
Hello cozy mart, Thank you so much for your kind words! We're thrilled to hear that you found our interface easy to use, and we're delighted that Lorie provided you with helpful guidance. We appreciate your support and look forward to serving you again soon!
Nov. 16, 2023
Great items and Allan from support was very helpful.
Hi Gevon LuxΓ© by The Luxstop, Fantastic to hear you enjoyed our items! π We're thrilled Allan could assist you and make your experience even better. If you ever need more help or have questions, feel free to reach out. Thanks for the positive feedback! πβ¨
Nov. 15, 2023
Hello, I am new to this application and haven't added my products yet. However, I'm genuinely excited about the potential this app holds for my future endeavors, especially given the added benefit of free shipping. I've had a positive experience with the 24/7 support, particularly with Allan, who was remarkably helpful and honest. Thank you. I am eagerly anticipating the journey ahead.
HI Sassle Style, Hey there! π Welcome aboard! We're thrilled to have you on this exciting journey with us! π Allan is just as excited to be part of your experience. If you ever need assistance or have questions as you dive into adding your products, we've got your back 24/7. Here's to a fantastic future together! π Thank you for choosing Trendsi!
Nov. 10, 2023
Allan on the customer service chat, really helped me out when I had a question about an order for a customer, he was speedy and prompt.
Hi Belle Clothing, Hey there! π Thanks a million for sharing your awesome experience with Allan! π We're thrilled to hear he rocked your customer service world and got you the speedy help you needed. Our team's always here to make your experience top-notch. β€οΈ
Oct. 28, 2023
Trendsi has been a great option for me as a brand new online boutique. Their system syncs perfectly with my Shopify store and their customer service is excellent! Gretle, Angelo, and Erika are three of their customer service reps and all three were extremely helpful with questions and resolving a small issue. I also love that I can filter by where the products are coming from, so I can avoid overseas shipping / longer ship times. Some issues with overseas quality and availability, but Trendsi catches it before the products are shipped. I appreciate their attentiveness!
Hi Pixie Petal Boutique, Wow! We're thrilled to hear about your fantastic experience with Trendsi, and we're honored to be a part of your online boutique journey. It's awesome to know that our team, especially Gretle, Angelo, and Erika, could assist you effectively. We're committed to making sure your business runs smoothly, and we're glad to hear that our syncing system with Shopify and product filtering options are making a difference. Thanks for being part of the Trendsi family! ππͺ
Oct. 18, 2023
Trendsi has everything to open a nice shop and try the dropshipping route. Congratulations also to the assistance, and excellent user experience, and thank you Gretle for your kindness. Now I just have to hope I start selling! lovethisoutfit.com
Hello Love This Outfit, That's fantastic to hear! π You're all set for success with Trendsi. Gretle and our team are thrilled to have you on board. Here's to a thriving shop and booming sales! π Best of luck! We're hopeful we can earn that one last star and make it five! β€οΈ
Sept. 30, 2023
Trendsi is great, many great products, easy to use and great customer support. Gretle has helped me with all my questions and has resolved any issues
Hello The Gifting Gallery Thank you for your fantastic review! We're thrilled to hear that you find Trendsi great, with a wide range of products and easy-to-use features. We're proud to have Gretle on our team, and we're glad to know that she has been able to assist you with your questions and resolve any issues. If you ever have more questions or need further assistance, please don't hesitate to reach out. We're here to support you!
Sept. 29, 2023
I love this app from the moment that I found it they have everything that I was looking for. They reach out to you very quickly. The process was fast. They respond quickly to questions and concerns. Czar answered my question so quickly I was on my way.
Hello The Glamour Belle Thank you for your enthusiastic feedback! We're thrilled to hear that you love our app and that it met all your expectations. Providing fast and efficient service is a top priority for us, and we're delighted that Czar was able to answer your question quickly, helping you on your way. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We're here to help you every step of the way!
Sept. 21, 2023
Very good app and easy to use. I will recommend Trendsi to anyone interested in online fashion sales. Gretle was very patient and courteous as she assisted me simlessly.
Hello Chinnystores, Thank you for your kind words! We're thrilled to hear that you had a great experience with Trendsi and with our helpful team member, Gretle. We appreciate your recommendation! If you have any further feedback or questions, feel free to reach out. Happy shopping!
Sept. 19, 2023
Anya was great at answering my questions!!
Store
My Store
Using app
20 days
Hello My Store Thank you for your feedback! We're glad to hear that Anya was able to assist you by answering your questions. If you have more inquiries or need further assistance, please don't hesitate to reach out. We're here to help!
Sept. 8, 2023
So far the only issue I've had is with shipping times! Takes a while for them to move from processing to shipped so please be aware you're going to have a 3-4 day processing time in addition to your shipping time. Especially for overseas items.
Hello Estevia Enchantique, Thank you for sharing your feedback with us! We appreciate your patience and understanding regarding our processing and shipping times. We're continuously working to improve our efficiency and appreciate your support. If you have any further concerns, please don't hesitate to reach out. Thank you for choosing us! β€οΈ
Sept. 7, 2023
I chatted with a representative regarding SKU numbers. The represented was efficient, clear, and concise with her answer. Thank you Czar!
Hi Mzee Fashion, Thank you for sharing your positive experience! We're delighted to hear that our representative was able to assist you efficiently and provide clear information. We appreciate your kind words! If you have any more questions or need further assistance, feel free to reach out. Have a great day! β€οΈ
July 21, 2023
The support is 5 star (Gretle, Mia, Lhirose, and Raymart) and have always had all the answers to my questions, and have helped out a TON. Why not 5 stars? I think there needs to be adjustments to their collections (seeing new imported products before sending to Shopify on the Collections list), or the ability send a new collections from Trendsi to Shopify, and the collection is created in Shopify
Hello, Scarlet Avenue Thank you for your valuable feedback! We greatly appreciate your kind words about our support team (Gretle, Mia, Lhirose, and Raymart). We're thrilled to hear that they've been able to provide excellent assistance and have been a great help to you. We also value your suggestions for improvements in our collections process. Your feedback is vital in helping us enhance our services and make the necessary adjustments. We will certainly take your ideas into consideration and work towards implementing them to improve your experience. If you have any further suggestions or questions, please don't hesitate to reach out. We're here to assist you and make sure you have the best experience possible. Thank you again for your feedback and for being a part of our community!
July 19, 2023
Superb experience with Trendsi! Sleek design, intuitive UI, and stellar support, especially from Lorie. Recommended!
Hello Palm Whispers We're thrilled to hear about your superb experience with Trendsi! We take great pride in providing a sleek design, intuitive user interface, and excellent customer support. Lorie and our team work hard to ensure our customers have the best experience possible. Thank you for recommending us! If you need any further assistance, don't hesitate to reach out. We're here to help!
July 16, 2023
I found Trendsi a few months ago, I have been navigating my way thru learning the app and getting items to my store. There are a few minor issues with missing information that applies to certain selling platforms, but, overall I like the app. I like the variety of product and the picture quality is great. I had to chat with customer service today about an upload issue and Anya was very helpful in helping me understand the issue I was having. Although, the issue itself seems a bit restrictive and could be expanded upon. I was attempting to upload one of my collections, but due to many variants with the products, it put me over the 1000 limit for the day with very few products listed on my site. I was under the impression the limit was per product, not per variant of each product as well. All in all still like the app and Anya was very helpful.
Hi SMS Fashion Wear, It's great to hear that you've been using Trendsi and finding it useful for your store. Our variety of products and high-quality pictures are definitely positive aspects. It's also good to know that Anya from our customer service was able to assist you with your upload issue and help you understand the problem. Regarding the upload limit, it seems that you encountered a restriction when trying to upload one of your collections. The limit of 1000 uploads per day can include variants of each product, which might not have been clear to you initially. It's understandable that this limitation could be a bit restrictive, especially if you have many variants for your products. While Shopify has its limitations, it's encouraging to hear that you still like Trendsi overall and that Anya provided helpful assistance. Thank you so much for choosing Trendsi to be your business partner. We hope you are able to take your brand to the next level with our help! β€οΈ