All reviews

Rating Breakdown

  • 5
    93% (1,333 ratings)
  • 4
    4% (55 ratings)
  • 3
    0% (4 ratings)
  • 2
    1% (9 ratings)
  • 1
    2% (31 ratings)

Reviews with Text

  • 88% (1,262)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 13, 2025

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi kaylasclosetboutique, Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering the best possible service. If there's anything more we can do to enhance your experience, please don't hesitate to let us know. We look forward to serving you again soon!

5 / 5 Share

June 12, 2025

Exceptional assistance by Chette.

Using app

7 days

Total reviews

4

Average rating

4.8

5 / 5 Share

June 12, 2025

Amazing support. Looking forward to our first order

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2025

chette was great for helping me, showing me what to do on a order i messed up. we fixed it. thanks again for explaining things to me

Using app

8 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi City Girl Curvez Boutique LLC, Thank you so much for your kind feedback! I'm delighted to hear that Chette could assist you in resolving the order issue. It's always a pleasure to help our customers, and I'm glad we could get everything sorted for you. If you ever need further assistance or have any more questions, please don't hesitate to reach out. I'm here to help!

5 / 5 Share

June 11, 2025

Muriel was amazing to work with! She helped me with all of my shipping profile needs!

Store

SMPL

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 11, 2025

nice

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi,, Thank you so much for your glowing 5-star review! 🌟 We're thrilled to hear that you had a positive experience with our products. Your feedback truly brightens our day and motivates us to continue delivering excellence. If there's anything more we can do for you or any other products you'd like to explore, please don't hesitate to reach out. We look forward to serving you again soon!

5 / 5 Share

June 9, 2025

I had an issue that needed quick resolution, and Lorie went above and beyond to help me out. She was patient, knowledgeable, and incredibly kind throughout the entire process. Thanks to her, everything was resolved smoothly and efficiently. Truly outstanding customer service—thank you, Lorie!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 7, 2025

Awesome customer service especially the Lorie was very helpful and supportive. Thanks

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

hi StyleLure, Thank you so much for your feedback! We're so glad to hear that you had a great experience — and that Lorie was especially helpful and supportive. We’ll make sure she hears your kind words! If you need anything else, we’re always here to help. 😊

5 / 5 Share

June 7, 2025

I want to personally thank Ying for their outstanding support. They were incredibly patient in helping me resolve my shipping rate setup and took the time to explain how the labels process works. Ying answered all of my questions thoroughly and made sure I understood everything clearly. Their professionalism and kindness made a stressful task feel easy. Truly grateful for the help!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi ScorpioLeo, Thank you so much for your kind words! We’re thrilled to hear that Ying was able to provide such thoughtful and thorough support. Shipping setup can definitely be tricky, and we're so glad Ying made the process easier and less stressful for you. Your appreciation means a lot — we'll be sure to pass this along to Ying! If you ever need anything else, we’re always here to help.

5 / 5 Share

June 4, 2025

Absolutely amazing. Great support team! Awesome products. Easy to manage site and any issues they are able to help you!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

July 18, 2025

Anya was very helpful in updating me on how to connect to TikTok Shop from Trendsi!

Using app

About 2 months

Total reviews

4

Average rating

4.8

5 / 5 Share

June 3, 2025

Ying was a super helpful agent! The platform is extremely easy to use too! Easy to add the product, productive and helpful customer support when the orders start piling in, no issues at all! Thank you very much!

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Finathletics, Thank you so much for your kind feedback! We're thrilled to hear that Ying was able to assist you and that you're finding the platform easy and productive to use. It's always great to know our support is helpful when things get busy. We're here anytime you need us — thank you for being part of the community! 😊

5 / 5 Share

June 1, 2025

Excellent experience

Using app

36 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

May 31, 2025

Using app

4 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for the 5-star review! We truly appreciate your support and are thrilled to hear you had a great experience. If you ever need anything, we're here for you!

5 / 5 Share

May 30, 2025

Great service!. Thank you, Charles!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for the 5-star review! We’re thrilled to hear you had a great experience—it means a lot to us. If there's ever anything more we can do for you, don’t hesitate to reach out!

5 / 5 Share

May 30, 2025

I was having an issue with the shipping on my Shopify store. Lorena and Ria both assisted me with excellent service and were able to fix the problem while providing me with a clear understanding of why it happened, not just how to fix it. Of course, it turned out to be user error, lol. Thanks so much, Ria and Lorena, for your professional help!

Using app

About 2 months

Total reviews

3

Average rating

4.7

Developer Reply

Hi TNT Fitness, Thank you for sharing this! Huge kudos to Lorena and Ria for not only resolving the issue but also taking the time to explain the ‘why’ behind it—that kind of support really empowers our users. Love seeing that level of professionalism and care. Great job, both of you!

5 / 5 Share

May 29, 2025

Harold provides great customer service, as always!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Ellas Fashion Boutique, Thanks for the great feedback! Harold is awesome — we’ll make sure he sees this. Always happy to help

5 / 5 Share

May 29, 2025

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for the 5-star review! We truly appreciate your support and are thrilled to hear you had a great experience. If you ever need anything, we're here for you!

5 / 5 Share

May 27, 2025

User Friendly

Using app

36 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Hi, Thank you so much for your kind words! We're lucky to have Harold on our team — we'll be sure to pass along the compliment. We're glad to hear you had another great experience!

5 / 5 Share

Nov. 17, 2025

Such quality clothing with properly detailed explanations. Mikah was so helpful when I had trouble uploading my logo!

Using app

6 months

Total reviews

1

Average rating

5.0