Trendsi: Fashion Dropshipping
Trendsi - Fashion Dropshipping, Wholesale & Private Labeling
Rating
4.9
feedback
3,633
chart
#302
All reviews
Rating Breakdown
Review RSS Feed
July 10, 2023
Only 4 starts because I haven't had a chance to use the app yet, but had some questions and Czar from customer service was super helpful!
Store
Fidgets
Using app
6 months
Hello Fidgets Thank you for your 4-star review! We appreciate your feedback and are glad to hear that Czar from our customer service team was super helpful in addressing your questions. We hope that once you start using our app, it will exceed your expectations. If you have any further inquiries or need assistance in the future, please feel free to reach out.
July 3, 2023
5 STARS FOR LEE for helping me! The app is fairly easy to use, except I did not realize I had to be on automatic fulfillment (which I thought I was). But the rest of the set-up went smoothly. THANKS LEE FOR YOUR KIND HELP!!!
Hello dedouceur, Thank you for your positive feedback! Exceptional customer service is very important to us and we are glad Lee was able to provide that to you. We will make sure to pass along the compliments to her. I'm glad to hear that you found the app easy to use and that the setup process went smoothly for you. If you have any more questions or need further assistance, feel free to ask! ❤️
June 26, 2023
I have only used Trendsi for a short period of time and love it so far! I had some questions and decided to use the in-app chat support and Allan responded FAST. Expect polite and helpful customer service. The media quality is another great perk. I have had issues with other apps in the past getting clear, quality media to import. Pictures and videos are awesome and cover all the angles a customer would want to see. Overall love it so far and can't wait to see how it performs with more sales volume!
Hi, Levoix Thank you so much for choosing Trendsi to be your business partner. We hope you are able to take your brand to the next level with our help!
June 23, 2023
I am not new to Shopify but new to Trendsi. I felt in love with their products, photo styling and, wide variety of colors and sizing. It took a little while to efficiently add items to my store by making smaller and item specific collections before sending it over to my store. I am still very early in the process and my store has ben open less than a week. There is one issue that is concerning and I'm currently navigating through. If you would like to sell using Google or Amazon, there is necessary product information that Trendsi does not provide which have proved to be quite frustrating at the moment. There is a solution, but it's just one more thing to list of things you have to do to for your store to be successful. I will say that Gretle was a great help in helping me sort out this issue. I am also a little concerned about shipping and hope these issues have been addressed from the other sellers' complaints. Aside from that, I'm excited to see what happens.
Hi FanciHD, It's great to hear that you're excited about using Trendsi and have had a positive experience with our products, photo styling, and variety of colors and sizing. Starting a new store can be a process that involves learning and navigating through various challenges, so, understandably, you're facing some concerns. It's also encouraging to hear that Gretle helped assist you with sorting out the issue. Customer support can play a vital role in resolving concerns and providing guidance throughout your journey, and this is one of our top priorities. As for shipping, we understand that shipping experiences are important for your customers, and rest assured that we are continuously looking for better options for improving our shipping. Overall, it's fantastic that you're excited to see what happens with your store. Starting a new venture can be challenging and rewarding, and with time and effort, you'll likely find solutions to the obstacles you encounter. Stay proactive, continue exploring your available resources and support, and as your trusted partner, we are always here to help. Let's grow your fashion business together. ❤️
June 22, 2023
Anya is so responsive and humble she resolved my query quickly. Thank you anya i am happy your response.
Hi, Bold wear We are happy that Anya was able to assist you. Please don't hesitate to reach out again anytime.
June 21, 2023
good customer service thank you everything was corrected thank you i cant help to get more help when i needed it very helpful
Hello STYLEZ FOR YOU, You're welcome! We are glad to hear that your issue was resolved and that you received good customer service. Exceptional customer service is very important to us and this is one of our top priorities. If you ever need further assistance in the future, don't hesitate to reach out. We're here to help! ❤️
June 17, 2023
Great customer service skills! The Trendsi team stayed with me until my problem was solved and was very helpful with the troubleshooting.
Hi, Epic Swim and Skate We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime.
June 15, 2023
I've been very happy with Trendsi so far. The only downside is that shipping isn't as fast as my customers would like since the products are coming from overseas. The quality of the clothing has been good and customer service is extremely helpful. I spoke with Gretle today and she was the best!
Hello Anything But Ordinary Boutique, Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. We understand that you would like to have a faster shipping and we are making every effort to ensure that orders are delivered to the customers as soon as possible. You may also try the products that are shipped from the USA as they have shorter shipping timeframe. Please feel free to contact us for anything you need, we are always happy to help.
June 8, 2023
HELLO, I HAVE A ONLINE BOUTIQUE AND HAD MY FIRST REFUND AND I HAD THE PLEASURE OF WORKING WITH “Gretle" WHO WAS VERY KIND AND KNOWLEDGEABLE ON MY ISSUE. I WOULD RECOMMEND TRENDSI TO ANYONE LOOKING TO START A NEW STORE. I HAVE HAD SEVERAL ISSUES BUT THE CUSTMER SERVICE HAS BEEN A REAL GEM FOR THOSE OF US WHO IS STEPPING OUT HERE ON FAITH TO START OUR NEW BUSINESS.
Hi QUALITY'S PRODUCTS, That's wonderful to hear that you had a positive experience with "Gretle" and that our customer service has been helpful to you! It's always reassuring when you receive good support, especially when starting a new business. Providing excellent customer service is crucial for building trust and maintaining a loyal customer base and it is one of our top priorities. If you have any specific questions or need assistance with anything related to your online boutique or business, feel free to ask. We're here to help! ❤️
June 2, 2023
The customer service representatives at Trendsi are always helpful and responsive to my inquiries. With Allan's assistance, I always receive the answers I need and have my issues resolved. Thank you very much! Trendsi offers affordable prices for their products, and the quality is excellent. They are also user-friendly. The only drawback is that the products can only be shipped within the United States...
Hi, Exceptional customer service is very important to us and we are glad Allan was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!
May 29, 2023
Anya was great and response to my questions were answered right away with detail. Thank you again Anya
Hi NottiDesign, You're welcome! I'm glad Anya was able to assist and provide you with detailed answers to your questions. If you have any more inquiries in the future, feel free to ask. I'm here to help!
May 29, 2023
I really like the layout when you add the items to the store. I love that you include the measurements of the clothing. I would love to see more trendy items that you would normally see on Fashion Nova and Forever 21. I would also like to see more trendy denim options as well. Online customer service wait time has been satisfactory. Thank you to the rep that helped me today with my questions and for this opportunity to sell your clothing on my store website.
Hi V Envy Boutique, Thank you for your feedback! I'm glad you like the layout and appreciate the inclusion of measurements for the clothing items. We strive to provide a pleasant and convenient shopping experience for our customers. Regarding the selection of items, we understand your interest in more trendy options similar to what you would find on Fashion Nova and Forever 21. We constantly review and update our inventory to align with current fashion trends. Your input is valuable to us, and we will take your suggestion into consideration when curating our future collections. We also acknowledge your preference for trendy denim options. Denim is a versatile and popular choice, and we will make sure to offer a diverse range of trendy denim pieces to cater to your fashion needs. As for the online customer service, we are glad to hear that the wait time has been satisfactory for you. We strive to provide efficient and helpful support to our customers. Our Customer Support is here to assist you with any questions or concerns you may have. We appreciate your interest in selling Trendsi clothing on your store website. If you have any further inquiries or require any assistance in that regard, please feel free to reach out to our customer service team. Thank you for choosing us, and we look forward to providing you with excellent products and service in the future! ❤️
May 25, 2023
Chette was great!! She immediately solved my issue, provided the answers I was looking for, and was very kind and professional!
Hi ENE TRENDS, Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to contact us for anything you need, we are always happy to help.
May 25, 2023
I THINK THAT THIS A GOOD APP HAVING HAD NO PROBLEMS. LOVE SUPPORT CHETTE WAS VERY HELPFUL. THANKS FOR THE HELP
Hello Your First Choice Retail, You're welcome! I'm glad to hear that you're enjoying the app and that Chette provided helpful support. If you have any more questions or need further assistance, feel free to ask. We wish we can provide you with more to make it five stars. ❤️
May 18, 2023
Thank your for helping me, I found the best fashion supplier and products source, Allan help me a lot so thank you again
Hello BEAUTY COSMOTICS SHOP You're welcome! We're glad to hear that you found a reliable fashion supplier and product source with Trendsi. It's great to hear that Allan was able to help you as well. If you have any more questions or need further assistance, feel free to ask. Good luck with your fashion endeavors! ❤️
May 10, 2023
Appreciated Angelo's help, bros a W mans. give him a raise guys. had a short simple conversation that helped me alot
Hi AllYourNeeds, Thanks for your kind words. It's our mission to help online boutique owners like you to start and grow. Let us know if you have any feedback or questions. We are always here to help. Can't wait to help grow your fashion business together.
April 20, 2023
Gretel was quick and prompt helping me with my questions about fulfilling orders from trendsi. It threw me for a loop when clients couldn't check out with trendsi products..... I realized trendsi makes your default address their location for fulfillment. In doing so, you need to create a new shipping rate for your default address even though the items technically are not shipping from there. This totally solved my problem and clients were able to check out. Thanks! Problem solved
Hi GiGi Beach, Thanks so much for your review we heard your feedback loud and clear. We will continue to improve our service to better support you and your fashion business. Just let us know if you have any questions or additional feedback.
April 10, 2023
Nice app overall, easy to use, customer support is great, I had an issue I used the chat support and Lee helped me resolve it fast.
Hi Sindyana, Thank you for your review. We are glad that you enjoy using Trendsi. As your trusted partner, we will always be here to help, and can't wait to grow your fashion business together. Just let us know if you have any additional feedback or questions.
April 5, 2023
I had a question about Trensi and Raymart was quick to answer and give me the information I needed.
Hi, LakeAveCollection Thanks for your review. It's our pleasure to help online boutique owners like you start and grow. We will always be your trusted partner and can't wait to help you score more sales.
April 5, 2023
I'm new to Trendsi and had some come concerns about fulfillment and shipping. My man Raymart had all the answers very quick! Thanks and look forward to an awesome partnership!
Hi, TreeStreet Jewelry We are happy that Raymart from our Customer Support team was able to assist you. Please don't hesitate to reach out again anytime.