Trendsi: Fashion Dropshipping
Trendsi - Fashion Dropshipping, Wholesale & Private Labeling
Rating
4.9
feedback
3,326
chart
#218
All reviews
Rating Breakdown
Review RSS Feed
June 8, 2023
HELLO, I HAVE A ONLINE BOUTIQUE AND HAD MY FIRST REFUND AND I HAD THE PLEASURE OF WORKING WITH “Gretle" WHO WAS VERY KIND AND KNOWLEDGEABLE ON MY ISSUE. I WOULD RECOMMEND TRENDSI TO ANYONE LOOKING TO START A NEW STORE. I HAVE HAD SEVERAL ISSUES BUT THE CUSTMER SERVICE HAS BEEN A REAL GEM FOR THOSE OF US WHO IS STEPPING OUT HERE ON FAITH TO START OUR NEW BUSINESS.
Hi QUALITY'S PRODUCTS, That's wonderful to hear that you had a positive experience with "Gretle" and that our customer service has been helpful to you! It's always reassuring when you receive good support, especially when starting a new business. Providing excellent customer service is crucial for building trust and maintaining a loyal customer base and it is one of our top priorities. If you have any specific questions or need assistance with anything related to your online boutique or business, feel free to ask. We're here to help! ❤️
June 2, 2023
The customer service representatives at Trendsi are always helpful and responsive to my inquiries. With Allan's assistance, I always receive the answers I need and have my issues resolved. Thank you very much! Trendsi offers affordable prices for their products, and the quality is excellent. They are also user-friendly. The only drawback is that the products can only be shipped within the United States...
Hi, Exceptional customer service is very important to us and we are glad Allan was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!
May 29, 2023
Anya was great and response to my questions were answered right away with detail. Thank you again Anya
Hi NottiDesign, You're welcome! I'm glad Anya was able to assist and provide you with detailed answers to your questions. If you have any more inquiries in the future, feel free to ask. I'm here to help!
May 29, 2023
I really like the layout when you add the items to the store. I love that you include the measurements of the clothing. I would love to see more trendy items that you would normally see on Fashion Nova and Forever 21. I would also like to see more trendy denim options as well. Online customer service wait time has been satisfactory. Thank you to the rep that helped me today with my questions and for this opportunity to sell your clothing on my store website.
Hi V Envy Boutique, Thank you for your feedback! I'm glad you like the layout and appreciate the inclusion of measurements for the clothing items. We strive to provide a pleasant and convenient shopping experience for our customers. Regarding the selection of items, we understand your interest in more trendy options similar to what you would find on Fashion Nova and Forever 21. We constantly review and update our inventory to align with current fashion trends. Your input is valuable to us, and we will take your suggestion into consideration when curating our future collections. We also acknowledge your preference for trendy denim options. Denim is a versatile and popular choice, and we will make sure to offer a diverse range of trendy denim pieces to cater to your fashion needs. As for the online customer service, we are glad to hear that the wait time has been satisfactory for you. We strive to provide efficient and helpful support to our customers. Our Customer Support is here to assist you with any questions or concerns you may have. We appreciate your interest in selling Trendsi clothing on your store website. If you have any further inquiries or require any assistance in that regard, please feel free to reach out to our customer service team. Thank you for choosing us, and we look forward to providing you with excellent products and service in the future! ❤️
May 25, 2023
Chette was great!! She immediately solved my issue, provided the answers I was looking for, and was very kind and professional!
Hi ENE TRENDS, Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to contact us for anything you need, we are always happy to help.
May 25, 2023
I THINK THAT THIS A GOOD APP HAVING HAD NO PROBLEMS. LOVE SUPPORT CHETTE WAS VERY HELPFUL. THANKS FOR THE HELP
Hello Your First Choice Retail, You're welcome! I'm glad to hear that you're enjoying the app and that Chette provided helpful support. If you have any more questions or need further assistance, feel free to ask. We wish we can provide you with more to make it five stars. ❤️
May 18, 2023
Thank your for helping me, I found the best fashion supplier and products source, Allan help me a lot so thank you again
Hello BEAUTY COSMOTICS SHOP You're welcome! We're glad to hear that you found a reliable fashion supplier and product source with Trendsi. It's great to hear that Allan was able to help you as well. If you have any more questions or need further assistance, feel free to ask. Good luck with your fashion endeavors! ❤️
May 10, 2023
Appreciated Angelo's help, bros a W mans. give him a raise guys. had a short simple conversation that helped me alot
Hi AllYourNeeds, Thanks for your kind words. It's our mission to help online boutique owners like you to start and grow. Let us know if you have any feedback or questions. We are always here to help. Can't wait to help grow your fashion business together.
April 20, 2023
Gretel was quick and prompt helping me with my questions about fulfilling orders from trendsi. It threw me for a loop when clients couldn't check out with trendsi products..... I realized trendsi makes your default address their location for fulfillment. In doing so, you need to create a new shipping rate for your default address even though the items technically are not shipping from there. This totally solved my problem and clients were able to check out. Thanks! Problem solved
Hi GiGi Beach, Thanks so much for your review we heard your feedback loud and clear. We will continue to improve our service to better support you and your fashion business. Just let us know if you have any questions or additional feedback.
April 10, 2023
Nice app overall, easy to use, customer support is great, I had an issue I used the chat support and Lee helped me resolve it fast.
Hi Sindyana, Thank you for your review. We are glad that you enjoy using Trendsi. As your trusted partner, we will always be here to help, and can't wait to grow your fashion business together. Just let us know if you have any additional feedback or questions.
April 5, 2023
I had a question about Trensi and Raymart was quick to answer and give me the information I needed.
Hi, LakeAveCollection Thanks for your review. It's our pleasure to help online boutique owners like you start and grow. We will always be your trusted partner and can't wait to help you score more sales.
April 5, 2023
I'm new to Trendsi and had some come concerns about fulfillment and shipping. My man Raymart had all the answers very quick! Thanks and look forward to an awesome partnership!
Hi, TreeStreet Jewelry We are happy that Raymart from our Customer Support team was able to assist you. Please don't hesitate to reach out again anytime.
March 30, 2023
Just had a great visit with Mary at Trendsi. I am just getting started with Dropshipping and she was very helpful. There was a bit of a lag in our conversation most likely due to connection. Easily answered by questions and was very gracious with offering more assistance if needed.
Hi, My Sazzy Girl Your kind words certainly made our day! We always want to offer our users the best service and user experience. Feedback like this is what makes us continue to strive for ways to improve our services. Thank you, we'll make sure to pass along the compliments to Mary! 💛
March 27, 2023
I truly appreciate Mia & Trendsi they are very hands on with there service. I truly love all there products they are very reasonable with there prices they help me out alot. I would love to continue to do business with them.
Hi, Nyla & Gigi's We appreciate you taking the time to leave us a review. It is our mission to provide excellent customer experience to our dear sellers like you and we're glad that Mia was able to help you. Please reach out to our amazing customer support anytime, we're here for you 24/7.
March 24, 2023
I was helped by Mary. Trendy did not have the ways to assist with live selling but Mary was kind and helped as much as she could
Hi, SpikeMode Thank you for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to reach out if you have any questions or feedback, we are always here to help.
March 23, 2023
Angelo, was friendly and helpful. My question was answered immediately! Thanks Trends for a great experience!!
Hi, Lamoille Yoga Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us — and we agree, Angelo is truly a gem to have on our team! We count ourselves lucky for users like you. Please reach out to our CS team anytime!
March 22, 2023
So far so good. The installation and connection to Shopify didn't go as smooth as expected, because I work with Firefox. I had to do it from a chrome browser. Now it's connected and running. I hope I don't have further browser issues. Lorie was of great help , and helped me sort it out.
Hi, Woman UP | Activewear We are so happy to have you and glad we can help you grow your business! Our CS team is always here to assist you anytime you need it.
March 20, 2023
I had a query regarding sellers permits. Just "shout out" to Angelo for helping me so efficiently and clarifying my questions.
Hi, 3 FOLD Thank you for your kind words, we will make sure to pass along the compliments to Angelo, and don't hesitate to reach out again should you have any questions or concerns. We're here for you 24/7 💕
March 20, 2023
I've only had it installed a day but so far so good, Lee was super helpful and they have lots of good items.
Hi, Zodiac Loot Thank you for the awesome review, we appreciate it! Please reach out again to our amazing customer support for any questions or help. We're here for you! ❤️
March 17, 2023
Mary was very helpful in answering my questions regarding API integration with Trendsi for returns. Unfortunately Trendsi does not yet have this capability. Mary has also offered to take this suggestion to management which was also very helpful. We're looking to automate returns with a product such as Return Prime:Order Returns app. Thanks Mary.
Hi, Faustynes We are so grateful for your feedback and glad that Mary assisted you with the gold standards we have set for our Customer Support team. Please continue to reach out if you need help! We are available 24/7 💛