Trendsi: Fashion Dropshipping
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We are new to this app, but so far it looks like there's a lot of potential. PROS: Big catalogue. The integration with Shopify is pretty seamless (and fast!) which is great. Joel in customer care was very helpful in answering questions and providing additional resources. Wholesale prices seem fair. CONS: A lot of the inventory is not sustainable (we have to search very hard to refine our results). And a bigger concern is that a lot of their inventory is the same stuff you'd find on Shein or other fast fashion sites for a fraction of what boutiques would have to charge.
Hello Lavāda Handbags, Thank you so much for your insightful review! We're thrilled to hear you're finding potential in our app and enjoying the seamless integration with Shopify. Joel and our customer care team are always here to assist you with any questions or resources you may need. We appreciate your feedback regarding sustainability and pricing concerns, and we're continuously working to improve our inventory selection to better align with your values. Here's to more positive discoveries ahead! ❤️🥂
Had a small hiccup today with inventory not syncing (which was probably user error). Wasn't expecting much when I used the chat assistant, but once I got through the automated answers, the representative, Angelo, was a huge help. He knew exactly what was wrong and we were able to resolve the problem in a few clicks. Thanks Angelo!
Hello Karmony, Thank you for sharing your experience! We're delighted to hear that Angelo provided excellent assistance and resolved the issue efficiently. We can't wait for you to give us that last star to make it 5 stars. 🌟😊 If you have any more questions or need further support, feel free to reach out. We appreciate your feedback! 💙
Allan on the customer service chat, really helped me out when I had a question about an order for a customer, he was speedy and prompt.
Hi Belle Clothing, Hey there! 🚀 Thanks a million for sharing your awesome experience with Allan! 🌟 We're thrilled to hear he rocked your customer service world and got you the speedy help you needed. Our team's always here to make your experience top-notch. ❤️
I am not new to Shopify but new to Trendsi. I felt in love with their products, photo styling and, wide variety of colors and sizing. It took a little while to efficiently add items to my store by making smaller and item specific collections before sending it over to my store. I am still very early in the process and my store has ben open less than a week. There is one issue that is concerning and I'm currently navigating through. If you would like to sell using Google or Amazon, there is necessary product information that Trendsi does not provide which have proved to be quite frustrating at the moment. There is a solution, but it's just one more thing to list of things you have to do to for your store to be successful. I will say that Gretle was a great help in helping me sort out this issue. I am also a little concerned about shipping and hope these issues have been addressed from the other sellers' complaints. Aside from that, I'm excited to see what happens.
Hi FanciHD, It's great to hear that you're excited about using Trendsi and have had a positive experience with our products, photo styling, and variety of colors and sizing. Starting a new store can be a process that involves learning and navigating through various challenges, so, understandably, you're facing some concerns. It's also encouraging to hear that Gretle helped assist you with sorting out the issue. Customer support can play a vital role in resolving concerns and providing guidance throughout your journey, and this is one of our top priorities. As for shipping, we understand that shipping experiences are important for your customers, and rest assured that we are continuously looking for better options for improving our shipping. Overall, it's fantastic that you're excited to see what happens with your store. Starting a new venture can be challenging and rewarding, and with time and effort, you'll likely find solutions to the obstacles you encounter. Stay proactive, continue exploring your available resources and support, and as your trusted partner, we are always here to help. Let's grow your fashion business together. ❤️
good customer service thank you everything was corrected thank you i cant help to get more help when i needed it very helpful
Hello STYLEZ FOR YOU, You're welcome! We are glad to hear that your issue was resolved and that you received good customer service. Exceptional customer service is very important to us and this is one of our top priorities. If you ever need further assistance in the future, don't hesitate to reach out. We're here to help! ❤️
Chette was great!! She immediately solved my issue, provided the answers I was looking for, and was very kind and professional!
Hi ENE TRENDS, Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to contact us for anything you need, we are always happy to help.
I was helped by Mary. Trendy did not have the ways to assist with live selling but Mary was kind and helped as much as she could
Hi, SpikeMode Thank you for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to reach out if you have any questions or feedback, we are always here to help.
Angelo, was friendly and helpful. My question was answered immediately! Thanks Trends for a great experience!!
Hi, Lamoille Yoga Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us — and we agree, Angelo is truly a gem to have on our team! We count ourselves lucky for users like you. Please reach out to our CS team anytime!
Trendsi will do their best to give you their best. Chelle was awesome in answering all my questions in a timely manner. Their customer service is built on professionalism and pleasing their client's.
Hi, Tamyu L'egant & Swaag Boutique We are thrilled that you loved your experience. Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Please reach out again for any help needed!
I was just on with CS in the chat bubble! This is the second day i have been in the chat and they have been awesome. *Chette* was very helpful and patient with me as I tried to get a website issue resolved. Also Hannah over on FB has been awesome.
Hi, boutiqueonthecreek We're glad that you found Chette helpful! We'll make sure to pass along the compliments and if you need help again in the future, please do not hesitate to reach out. We are available 24/7! 💛
Lorie answered my questions and was very helpful. I asked her a lot of questions and she was patient.
Hi, Jeakesona's Boutique Thank you for your review! We're so glad that we could help you. Please don't hesitate to reach out if you need anything, and we're always happy to help.
I contacted Customer Service because one of my customers received the incorrect item. Gretle was very helpful and friendly. I was advised that the issue would be handled within 24-48 hours. I would like to be back in a few days to say that it all worked out!
Hi Blooming Lotus Boutique LLC, Thank you for your honest feedback! As a young company, we will encounter sharp turns and we will promise to be transparent and that includes when we messed up! We always use our user's experience as a motivation to be better and better as we continue to grow and we are so glad to have you with us as we do so! If you need help or have questions, do reach out to our excellent customer support. We are here for you 24/7! 💛
I just downloaded this app and started looking around and asking alot of question. Ms. Lee was very responsive and I felt she really wanted to get my questions answered. i will follow up once I order my samples
Hello HOODGRIND Apparel, Thanks for leaving us a review, it is music to our ears! We are so glad that our team was able to help you every step of the way and we'll make sure to pass along the compliments to Lee! Please reach out to us anytime, we are available 24/7!
If more of the products were available to be shipped from your US warehouse that would be great. I like the idea of a quicker shipping time 2-5 days within the US. There are many nice Styles in plus size but majority of the products are being shipped from China, I don't want to risk having longer shipping times because it may result to losing money. I buy jewelry and accessories to resell on my Shopify store already. I would like to add clothing to my store by doing dropshipping before I commit to purchasing inventory. It's been a struggle for me to find nice styles/ good quality and fast shipping. times
Hi Shop Divas Closets, Thanks so much for your review and feedback. Yes we will be adding more products with 2 - 5 business days shipping time and don't forget to check out our daily new drops from Monday to Friday. We understand your struggle and definitely want to help. We will encourage you to place some sample orders for products from our overseas warehouses and experience the shipping speed and product quality yourself. Don't hesitate to reach out if you have any additional questions or feedback
I just installed the App. The products are very trendy and the prices are reasonable. I feel that this App can help my boutique get to the next level. Spice IT Up Boutique
Hi Spice IT Up Boutique, Thank you very much for your review. We are here to help grow and take your fashion business to the next level. Let us know if you have any additional feedback or questions. We are always here to help.
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