All reviews

Rating Breakdown

  • 5
    95% (3,462 ratings)
  • 4
    3% (122 ratings)
  • 3
    0% (12 ratings)
  • 2
    0% (15 ratings)
  • 1
    1% (35 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 22, 2024

Estoy comenzando con ustedes su atención al cliente muy buena eso es primordial. A medida que siga ejecutando en la aplicación seguiré dando mis reseñas

Store

PAO'S

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi PAO'S, We are very happy to know that you are starting your experience with us and that you are satisfied with our customer service! We look forward to continuing to accompany you on your journey and receive more of your reviews as you explore our app! Thank you for choosing us! 🌟 ¡Nos alegra mucho saber que estás comenzando tu experiencia con nosotros y que estás satisfecho con nuestro servicio al cliente! ¡Estamos ansiosos por seguir acompañándote en tu viaje y recibir más de tus reseñas mientras exploras nuestra aplicación! ¡Gracias por elegirnos! 🌟

5 / 5 Share

March 25, 2024

Absolutely satisfied with the assistance from Chette at Trendsi! She was extremely helpful in clarifying my questions about the products and delivery times. Her professionalism and prompt responses made my experience smooth and enjoyable. Highly recommend her services!

Using app

3 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi The Glam Up, We apologize if you are having trouble buying samples. We are more than happy to help you resolve this issue. Please reach out to us through our customer support email at [email protected], or you can send us a message through our live chat feature on our Trendsi website, and we are ready to assist 24/7. We're looking forward to your message and resolving this for you as soon as possible.

5 / 5 Share

March 21, 2024

I'm new to drop shipping and ran into some questions on my first order. "Chette" walked me through and helped me patiently. Their answers were clear and there was no miscommunication on either end. I'm really looking forward to dropshipping and I'm so glad I chose Trendsi to start this new added business service to my customers. The future looks very bright with Trendsi.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi LuxuryLuxeBoutique, Thank you so much for your kind words! We're thrilled to have been able to assist you with your first order. Welcome to the world of dropshipping, and we're excited to see your business flourish with Trendsi. Here's to a bright and successful future ahead! 🥂❤️

5 / 5 Share

March 21, 2024

Spoke with Czar and she told me how to fix an issue i was having. She was great!!!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Kourture Kulture Boutique, Awesome to hear! Glad Czar could help you out and get everything sorted. 😊 If you need further assistance, don't hesitate to reach out and we're always ready to help. ❤️

5 / 5 Share

March 20, 2024

I want to express my gratitude for Joel's outstanding service today. He not only listened attentively to my concerns but also went above and beyond to swiftly resolve my issue. His professionalism, dedication, and willingness to ensure my satisfaction left a lasting impression. Thank you, Joel, for your exceptional support and commitment to customer care. Best regards, Noemi Tejada

Store

My Store

Using app

6 months

Developer Reply

Hi Noemi, Thank you for your kind words! We're thrilled to hear that Joel provided you with exceptional service. We'll be sure to pass along your gratitude. Our team is dedicated to ensuring your satisfaction every step of the way. We appreciate your support! ❤️

5 / 5 Share

March 19, 2024

Czar is so patient and thorough! I was frantic about an order and Czar walked me through it! HerShe Boutique

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Hershe boutique, Thank you so much for your kind words! We're thrilled to hear that Czar provided excellent service and helped ease your worries. We're here to make your shopping experience as smooth as possible. Looking forward to serving you again soon at HerShe Boutique!" 🌟

5 / 5 Share

March 18, 2024

Jules was helpful and had a fast response. They are very nice people and if they don't know the answer they find it for you. Much appreciated. Thanks so much.

Using app

2 months

Total reviews

5

Average rating

5.0

Developer Reply

Hello Fashion Gems, Thank you for your kind words! We're thrilled to hear you had a positive experience with Jules. Our team is always here to help and we're glad we could assist you promptly. Let us know if there's anything else we can do for you. Cheers! 🥂

4 / 5 Share

March 18, 2024

Their customer service is very good. Had a problem with changing some prices, Harold sent the "How to Info" to me, and, Bada-Bing, Bada-Boom, problem solved... Thanks, Harold.

Using app

About 2 months

Total reviews

1

Average rating

4.0

Developer Reply

Hello Elegant Lady Apparel & More, Thanks for the awesome feedback! 🌟 We're thrilled to hear that Harold's 'How to Info' did the trick and got things sorted for you. If you ever need anything else, we're here to help! 💪

5 / 5 Share

June 9, 2024

Thanks Joel and Harold for answering all my questions. I will continue to do business. Much appreciated I would like to make another review because they are the best is why. I must add that Joel is awesome. He has been patient with me and all my dumb questions and Joel stay with me and answered every questions and also getting my customer order going. Thank you and a BIG THANK YOU JOEL.

Store

Phattz

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello Phattz, Thank you for the kind words! We're thrilled to have earned your trust and look forward to serving you again. Cheers to more successful transactions ahead!

5 / 5 Share

March 18, 2024

I recently had to contact Trendsi customer service about an order and Angelo quickly answered all of my questions. Communication was so fast and easy, I wasted no time getting on with my day. Thank you Angelo!

Store

606

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi 606, Thanks for sharing your experience! We're thrilled to hear Angelo provided speedy and efficient support. We'll be sure to pass along your appreciation. Cheers to smooth sailing with your orders! 🥂❤️

5 / 5 Share

March 18, 2024

Anya Esteva did great at customer service and was excellent in helping me out. Trendsi seems great so far, and I am excited to get started. My shop isnt open yet but I am importing products from Trendsi today. Can't wait to get started, and know if I have any questions I can contact Trendsi's customer service because their chat is super fast and they have been extremely fast in responding to me. Its so fast almost immediate. Thanks!!!!

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello Free Spirit Fashion Co., Thank you so much for your awesome review! 😊 We're thrilled to hear that Anya provided excellent customer service and that you're excited to get started with Trendsi. We can't wait to see your shop open and flourishing! Remember, if you have any questions along the way, our lightning-fast customer service team is always here to help. Thanks again for choosing Trendsi!

5 / 5 Share

March 17, 2024

Lorie L. helped me with every question I had and was so pleasant to talk with! Customer service could not be better!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello House of Binx, Thank you so much for your kind words! It was our pleasure assisting you, and we're thrilled to hear you had a great experience. Don't hesitate to reach out if you have any more questions in the future. Have a fantastic day! ❤️

5 / 5 Share

March 15, 2024

Thank you Jules !!

Using app

3 months

Total reviews

2

Average rating

3.0

Developer Reply

Hi Glamovia, Thanks a million! Your feedback lights up our day! 🌟

5 / 5 Share

March 15, 2024

Trendsi is a great app. Anya, was a great help to me.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Modestly Beautiful, Thanks so much for your awesome feedback! We're thrilled to hear that you enjoyed using Trendsi, and we're especially glad Anya could assist you. Keep rocking those trends!

5 / 5 Share

March 14, 2024

Wowww! Customer service is on top of their game!! I’m a new dropshipper of Trendsi and had to reach out regarding how to fill out their shipping rates on Shopify and got a reply within 1 day and a well explained email on how to do it. Easy peasy. Thank you!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello The Freckled Lily, Hey there! That's what we love to hear! We're thrilled to know our customer service team could swoop in and help you out pronto. Here's to smooth sailing with your dropshipping journey with Trendsi! Cheers! 🥂

5 / 5 Share

March 14, 2024

Joel was so awesome with helping me figure out if I had automatic updates. I never had a company answer an email so fast in my life! It was literally within minutes. Thanks Joel for being so responsive and so polite!

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi MooLah&Juice, Thanks a ton for the glowing review! Joel is all about lightning-fast responses and top-notch service. We're thrilled he could help you out with those automatic updates. Cheers to more smooth sailing ahead!

5 / 5 Share

March 14, 2024

Had some shipping delays I wanted to reach out for to see what the status was. Joel was a HUGE help! Very friendly and transparent with the delay cause being lunar new year and the status of my order. So helpful and quick to provide the info I needed.

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello Ivy James, Thank you for sharing your experience! 🚀 We're glad Joel could assist you promptly and transparently despite the shipping delays. We appreciate your patience and understanding during this time. Let us know if there's anything else we can do for you!

5 / 5 Share

March 14, 2024

I had a technical issue and Joel made the entire process a flawless experience. Thanks!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Gracie Bell Boutique, Thrilled to hear that Joel's expertise turned your technical hiccup into a smooth sail! Thanks for sharing your experience with us!

5 / 5 Share

March 14, 2024

I definitely recommend this app. Trendsi makes it simple for you to speak with live agents anytime of the day. Joel has been so helpful to me today in following up on my tracking# I have been a part of this platform for over a year and love the seamlessness of it all. Thanks Trendsi for understanding the value of live agents vs. AI bots

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello Linda Clay Fashions & Accessories, Thank you for the rave review! We're thrilled to hear you're loving Trendsi and Joel's exceptional assistance. Here's to many more seamless experiences ahead! ❤️

5 / 5 Share

March 13, 2024

I love this app, it is a GAME CHANGER if you've always wanted to own your own boutique. During setup I used the chat and got connected to Lorie, she was so great! She answered my questions in detail, and quickly. As I followed her instructions she happily answered my follow-on questions and I got all set-up and changed my settings so easily. Thank you, Lorie and thank you, Trendsi! :)

Using app

About 21 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Fostering Fashion Shop, Wow, thanks a bunch for the amazing feedback! 🌟 We're thrilled to hear that you're loving the app and finding it a total game changer for your boutique dreams! Shoutout to Lorie for being such a superstar with her detailed and speedy assistance – we're lucky to have her on our team! Keep shining and slaying with your setup, and remember, we're always here to support you. Thanks for choosing Trendsi! 🛍️✨