Trendsi: Fashion Dropshipping
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Marieshell was fast, helpful and very friendly. She was able to help me with three questions very quickly and with limited effort or explanation needed on my part. In fact, no explanation needed. She caught on right away not only helped, but reassured me as well.
Hi Lustral DesignsLustral Designs! Thank you so much for your fantastic review! We're so glad to hear that Marieshell was able to assist you quickly and effectively. It's great to know she made your experience smooth and reassuring. We truly appreciate your feedback and are happy to have you as part of the Trendsi family! Let us know if there's anything else we can do to help. - Abby
Faced a huge shipping issue, which Lori from Trendsi assisted me with. She walked me through the solution to fix it with patience. She was very knowledgable on the topic of my issue and wasted no time getting it fix. I was super happy with her help, especially because it seemed like she went that extra mile.
Hello Gallery La La! Thank you so much for sharing your experience with us! We're thrilled to hear that Lori was able to assist you effectively and provide such excellent service. We truly value her dedication and expertise, and it's wonderful to know she went the extra mile to resolve your shipping issue. Your satisfaction is our top priority, and we're so glad we could make things right for you. If you ever need further assistance, don't hesitate to reach out. We're here to help! Thank you for being the best part of Trendsi! 🧡 - Abby
Quick response and Anya answered all my questions. I had no wait time for her to pop on that chat either.
Hello Poshy Printista! Thank you so much for your kind words! We're thrilled to hear that you’re enjoying using Trendsi. Our team works hard to provide a seamless experience, and your feedback means the world to us. Anya will be very happy to read your review! Should you need any assistance, feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] Thank you for being the best part of Trendsi! 🧡 - Abby
I needed help tracking my order and I was very pleased with the customer service I received. Mariel was very helpful and I appreciate how quickly she resolved the matter.
Hi SweetKitty's Boutique, Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our customer service and that Mariel was able to assist you promptly. We always strive to provide excellent support, and it's wonderful to know that we met your expectations. If you need any further assistance in the future, please don't hesitate to reach out. We truly appreciate your feedback
All I can say is that I’m so happy I tried this company out before I launched my business. Out of the 6 orders I made, only 3 arrived with no issues. The rest are lost in transit since the 9th of December and the 16th of December. The courier company they use to ship to Australia is absolutely useless with a phone number that’s disconnected and I’ve ended up having to email them myself, which is another disaster in itself with me going around and around in circles with them. I’ve asked Trendsi to cancel my order and refund as I’ve been waiting 6 weeks for it now. Which they are saying they can’t do. Customer service keeps telling me they understand and that they are sorry. That’s lovely, but what are you actually doing to help me? Apart from telling me you have escalated it to your shipping team. Dear god just cancel my order and let me move on with my life please. Avoid at all costs. Quality of some of the dresses I’ve received as well have been terrible. Although some have been good. That’s my honest review. I’m glad I changed my business plan and moved away from this company
Hello Styled Collective! Thank you for sharing your feedback, and we’re truly sorry to hear that your experience with Trendsi didn’t meet your expectations. We understand how frustrating it can be when things don’t work as expected. One of our account managers will reach out to you via email and we’ll work with you to resolve the issue as quickly as possible. Your satisfaction is very important to us. - Abby
I just added Trendsi to my Shopify and I immediately asked a white label question and Mariel was right on it she was patient and very wiling to help! thank you so much!
Hello My Tackie Tees LLC®️, Thanks so much for your kind words! 🙌 We're so glad Mariel could help you out! If you need anything else, feel free to reach out anytime! 😄
Link the app to my Shopify store was easily accomplished. It is easily added to my store. The make it so I can create a favorite list and then come back and add what I want to the store. The variety of items to add is awesome!
Hi Creditable Trends, Thank you for your awesome review! We're so glad to hear that linking the app to your Shopify store was a breeze and that you love the favorite list feature. It’s great to know you’re enjoying the variety of items too! We’re excited to keep supporting your store! 🚀✨
Hello Bel Air Boutique, Thank you so much for the 5-star review! We're thrilled you had a great experience! 😊 Your support means a lot to us!
customer support fantastic Lorie helped me out and reassured me excellent
Hi Beautiful Woman, Thank you so much for your kind words! We're thrilled to hear that Lorie was able to assist and reassure you. We're always here to help, and we truly appreciate your feedback. 😊
As a Shopify store owner, I've been thrilled with my experience using Trendsi as a fashion supplier. Their Luxe collection stands out with its top-notch quality, which my customers love. One of the highlights has been their fast shipping times, ensuring that orders arrive promptly. The customer service is exceptional, especially when using the Trendsi chat. I recently had a TikTok shop connection issue, and Mariel was incredibly polite and helpful in resolving it quickly. Her excellent response time made the whole process smooth and stress-free. Overall, I highly recommend Trendsi for any fashion retailer looking for reliable service and quality products. UPDATE: Trendsi product selection in the Luxe and TikTok verified categories is impressive. Quality is excellent, and the customer service chat offers quick assistance. Just today, Harold helped solve my order problem within 5 minutes. Love this app!
Hello Magenta Muse, Thank you so much for the amazing review! We're thrilled to hear that Trendsi's Luxe collection and fast shipping have been a hit with your customers. We're also glad Mariel could help resolve your TikTok shop issue smoothly! Your recommendation means the world to us. We’re excited to continue supporting your fashion store with top-notch products and exceptional service! Keep rocking those sales! 🙌✨
Mariel answered all my questions with knowledge!
Hello Uncommon Things, Thank you so much for the kind words! I'm thrilled I could help with your questions! 😊
Lorena helped me quickly and efficiently! Thank you!
Hello TealMoon Online Boutique, Thank you so much for your kind words! We're thrilled to hear that Lorena was able to assist you quickly and efficiently. We truly appreciate your feedback! 😊
The app is user-friendly and integrates very well with Shopify.
Hi LuvPretty, Thanks for the awesome feedback! We're thrilled to hear that the app is working smoothly for you and integrates seamlessly with Shopify. We appreciate your support!
Excellent customer service - good shipping!
Hi NEWYORKLISTED, Thank you so much! We're thrilled to hear you had a great experience with our customer service and shipping. We appreciate your feedback!
Trendsi is one of the best dropshipping suppliers that I use. The products are good quality and the shipping is usually around 5-7 days. It's wonderful! Their customer service is super. Raymart helped me walk through combining orders so that I could send packages to same customer. This ended up saving me money. Thanks Raymart for being amazing.
Hi Carolina's Beaches, Thank you so much for your awesome review! We're thrilled to hear that you're loving the quality of our products and the fast shipping. It’s great to know that Raymart was able to help you save money by combining orders—what a win! We’re so happy to have you as a customer and can't wait to keep supporting your business! 😊
I am very new to Trendsi and wanted help with updating my contact info using the Chat, the response was quick, and then i had few other questions with regard to how the Order is managed and how the returns are handled, Chette is very very quick, responsive, knowledgable and helpful, I will definitely want to write more reviews as I use the application, during this conversation I am really happy as a new customer to Trendsi and appreciate Chette for the help provided. So far I can recommend Trendsi is a good Dropshipping application to be used as they are here to help and make it easy for the users.
Hi Larkya LLC, Thank you so much for your awesome review! 😊 We’re thrilled to hear you’re having such a great experience with Trendsi, and we're glad Chette could assist you so effectively. It’s fantastic to know that our team is helping you feel confident as you get started. We’re excited to have you on board and can’t wait to continue supporting you as you use the app! Thanks for the recommendation, and don’t hesitate to reach out if you need anything else! 🚀
Hello GirlyBay, Thanks so much for the 5 stars! We’re thrilled you had a great experience, and we really appreciate your feedback. Hope to see you again soon!
Harold was very patient and helpful in resolving the issue.
Hi My Fantastic Find, Thank you for your kind words! We're thrilled to hear that Harold was able to help with your issue. We truly appreciate your feedback! 😊
This company is great for dropshipping from the US. Do not use them for wholesale. I made a mistake by trying out their white label wholesale clothing and the quality was absolutely terrible. I can't even sell it in my store. I reached out to ask for a refund and was told since I purchased wholesale, I can't return it. These items are going straight to the trash because I'd be embarrassed to sell it, even at cost. It honestly looks like these clothes were made by someone sewing for the first time. Besides that, nearly all the clothing that is available for white label is also sold on Shein and Temu, so I won't bother buying wholesale from Trendsi again.
Hello Scenic Drive Apparel & Gifts, Thank you so much for your honest feedback! We’re thrilled to hear you love our clothing quality and fast shipping — that’s what we strive for! We completely understand your concerns about white labeling and appreciate your insights. We’re always looking for ways to improve, and your feedback will definitely help us do just that. If you have any other questions or need assistance, we’re here to help. Thank you for being a valued customer!
It's always a great feeling when I can speak to a live person. Thank you Charles!
Helo SonicSavvy, Thanks so much for your kind words! We're thrilled to hear you had a great experience with Charles. It's always our goal to make every interaction feel personal and helpful! 😊
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