Trendsi: Fashion Dropshipping
Trendsi - Fashion Dropshipping, Wholesale & Private Labeling
Rating
4.9
feedback
3,651
chart
#363
All reviews
Rating Breakdown
Review RSS Feed
Feb. 26, 2024
I highly recommend Chette for any Shopify/Trendsi-related problems. She was very helpful and professional. She solved my problem within minutes and explained everything clearly. She went above and beyond to provide excellent service. I appreciate her work and kindness. Great job, Chette!
Hi Stylescraze, Thank you so much for the glowing recommendation! It was a pleasure assisting you with your Shopify/Trendsi needs. I'm thrilled to hear that I could resolve your issue quickly and provide clear explanations. Your appreciation means a lot to me! If you ever need assistance again, don't hesitate to reach out. Cheers to smooth sailing ahead!
Feb. 25, 2024
Joel from customer service was very helpful and able to answer my question in minutes.
Hello The Pink Coco, Thank you for the awesome feedback! We're thrilled Joel could assist you swiftly. Feel free to reach out anytime – we're here to help!
Feb. 25, 2024
The best customer service I’ve ever had. Joel was a great representative for Trendsi. He answered all of my questions quickly and got the answers that I needed for everything. Went above and beyond was willing to go through step by step to help me set up my TikTok account with my store. Helped me with a link to see about my sellers permit. When I asked about why my items that I was added was going to my home page and not going underneath the categories he looked into it and told me how to fix the problem. Showed me where to find the kids items that they had and so on and so forth. I’ve never had anyone really try to go above and beyond. He would send me links and pictures on what is should look like and how to do everything I’ve asked. I haven’t started making sales yes but once I first opened up my shop this month I also had a lady name Ingrid who reached out to me quickly and helped answer my questions as well. This is a great company with lovely customer service. I can’t say enough how much the customer service is good.
Hello, Thank you so much for your incredibly kind words! We're delighted to hear that Joel provided you with the best customer service you've ever had. We're thrilled that Joel went above and beyond to assist you, from answering your questions quickly to helping you set up your TikTok account and resolving any issues you encountered. It's wonderful to know that Ingrid also reached out promptly to assist you. Your satisfaction is our priority, and we're here to support you every step of the way. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. We're dedicated to ensuring your experience with us remains exceptional.
Feb. 25, 2024
Joel was awesome on helping me track an order that way placed!!
Hello Island Winds Clothing Company Thank you for your feedback! We're thrilled to hear that Joel was awesome in helping you track your order. Providing excellent support is our priority, and we're glad Joel could assist you effectively. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help!
Feb. 24, 2024
Chette from Trendsi customer support was fantastic. Quick to respond, incredibly helpful, and demonstrated an impressive understanding of the product. Overall, a stellar customer service experience that adds to Trendsi appeal. Highly recommended
Hello ApexAglow, Thank you for your wonderful feedback! We're thrilled to hear that Chette from our customer support team provided you with a fantastic experience. We're proud to have Chette on our team, and we're delighted that she was quick to respond, incredibly helpful, and demonstrated an impressive understanding of our product. Your recommendation means a lot to us, and we're glad to have added to your positive experience with Trendsi. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help!
Feb. 22, 2024
I'm new to shopify and most days can't figure out my own name!! I recently needed help on Trendi's site and was blown away by how amazing their customer service was. Joel helped me not only was he so nice and patient with me, he was able to pin point exactly what my need was, followed up the next day and thennnnnnnnn contacted the shippers to get an additional update a few days later to give me an update. I figured once that chat closed, I was just another person but Joel really made me feel like my concern was important and was just amazing!! Not sure if he'll be able to see this but THANK YOU JOEL!!!
Hi BoujeeTart, We're thrilled to hear about your fantastic experience, and we're even more thrilled to have Joel on our team. 🌟 Thank you for sharing your positive feedback with us! We're here to make sure every concern is heard and addressed promptly. Welcome to the Shopify family, and we look forward to serving you again soon!
Feb. 22, 2024
I have had the privilege of working with both Mary today and Raymart in the past, and I must say that Trendsi has the best customer service hands down. Mary's exceptional service today, along with Raymart's previous assistance, truly highlights the outstanding customer service standards at Trendsi. Thank you for providing such exceptional support and assistance! Ps Thank you Mary for finding me again and picking up where we left off today
Hello Jewell's Jewelz, Thank you so much for your glowing review! We're thrilled to hear that both Mary and Raymart have provided you with exceptional service. At Trendsi, we're dedicated to delivering top-notch customer support, and it's wonderful to see that reflected in your experience. We'll make sure to pass along your appreciation to Mary and Raymart. Looking forward to continuing to exceed your expectations!
Feb. 21, 2024
Big thanks to Czar for sorting out my pricing issue , I'm Super grateful for the help, Keep up the good work!
Hi Minx, Hey there! Thanks a bunch for the shoutout! 🌟 Glad we could help sort things out for you. Here's to smooth sailing ahead! 🚀
Feb. 21, 2024
Trendsi support is Amazing! They always respond immediately to all my Emails. Thanks to Raymart and the support team I was able to resolve an issue had with the Trendsi app.
Hello Sleeqwear, Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our support team, especially Raymart. We're here to help whenever you need us, so don't hesitate to reach out if you have any further questions or concerns. Keep enjoying Trendsi! ❤️
Feb. 21, 2024
Raymart was amazing! thanks for all your help.
Hi Old Money Collection, Absolutely thrilled to hear you had a fantastic experience with Raymart! We're here to assist anytime you need us. Cheers to more awesome moments ahead! 🥂
Feb. 20, 2024
I just started using this app not too long ago and I have had nothing but a great experience with the functionality of the app and the customer service they give so far. I had a few orders placed that had not been processed yet, so I had reached out to the customer service team to see what was going on. I was connected with Angelo, and they were able to look up and see what was taking the orders so long to process. Angelo went above and beyond my expectations by explaining what was going on, and then reaching out to the warehouse and requesting to have the orders shipped out that day so I didn't get penalized on TikTok for late shipment. Angelo was also very patient with me and made sure I had all the information needed, and it was a pleasure to work with them on this! I am so happy I chose Trendsi as my dropshipping partner for my business!
Hello 4 Ever Trending, We're thrilled to hear about your fantastic experience with Trendsi! 😊 Our team, especially Angelo, is dedicated to providing top-notch customer service and ensuring your orders are processed promptly. We're glad we could exceed your expectations and help you avoid any hiccups. Thanks for choosing Trendsi as your dropshipping partner – here's to many more successful collaborations ahead! 🎉
Feb. 19, 2024
Best customer service ever. Everything I had a problem with they were quick to resolve. They're always the best when it comes to questions about shipping, product information, order statuses, etc etc......... The whole team is phenomenal but Chette is one of my favorites regarding customer service. She's sweet, handled all my problems, and I highly recommend her if you have any questions that need to be resolved quickly.
Hello Venoms Victoryland, Thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience with our customer service team, especially with Chette! We're always here to help with any questions or concerns you may have. Looking forward to serving you again soon!
Feb. 18, 2024
Nothing but good things to say in our dealings with Trendsi so far and we got our questions answered by Czar
Hi ALLRJ, Thanks a bunch for the positive vibes! We're thrilled you've had a great experience with Trendsi, and Czar was happy to assist. Here's to more fantastic interactions ahead! ❤️
Feb. 18, 2024
I recently had the pleasure of receiving support from Chette on Trendsi, and I must say, the experience was absolutely fantastic! Chette went above and beyond to ensure that my concerns were addressed promptly and efficiently. From the moment I reached out for assistance, Chette exhibited a high level of professionalism and expertise. Not only did she resolve my issue quickly, but she also took the time to explain the solution in a clear and friendly manner. Her dedication to customer satisfaction truly stood out. Chette's exceptional support skills and friendly demeanor made my experience with Trendsi a positive one. It's evident that she is not only knowledgeable about the platform but also genuinely cares about helping users. I am truly impressed with Chette's commitment to providing outstanding customer service. If you ever need assistance on Trendsi, I highly recommend reaching out to Chette. She is a valuable asset to the support team, and her efforts have earned my full trust and satisfaction. Thank you, Chette, for your outstanding support! ⭐⭐⭐⭐⭐
Hello Trend On Sale, Wow! Thank you so much for your glowing review! 🌟 It was truly a pleasure assisting you on Trendsi, and we're thrilled to hear that your experience was fantastic! If you ever need assistance again, you know where to find me. Keep shining bright! 💫
Feb. 16, 2024
I had to change an address for a customer, and Chette made it quick and easy!
Hello Bitty Bee Boutique, Thanks for the shoutout! Glad we could zip through that address change for you! 🚀
Feb. 15, 2024
Trendsi has an amazing and superb customer support base. a very short time with Anya and she answered all my questions with regards to return and refund policy. Her response were instant and very much helpul. She seems to have a working knowledge of Trendsi.
Hi Zimertz, Thank you for your awesome feedback! We're thrilled to hear that Anya provided such speedy and helpful assistance with our return and refund policy. We'll be sure to pass along your kind words to her. Here's to more great experiences with Trendsi!
Feb. 15, 2024
The app so far is amazing and Anya and Mary they r from the customer service team and they r really amazing and responsive and helpful and available all the time hope trendsi will remain the same for great success in the future
Hello ZILLEH, Thrilled to hear you're loving the app! Anya and Mary are indeed rockstars, always there to assist with a smile. We're committed to maintaining this level of excellence for many more successes ahead! 🌟
Feb. 14, 2024
They have so many cute clothes and the customer service is amazing! Jules really helped me so much by responding quickly to all of my questions and helping solve any issues that I had!
Hello The Blue Bonnet Boutique, Thank you so much for your kind words! We're thrilled you had a great experience with us, and we'll be sure to pass along your compliments to Jules. Can't wait to have you back shopping with us again soon! ❤️
Feb. 13, 2024
Mary was amazing helping me connect my shop back and getting everything working correctly. Great WORK!!
Hello Carolina Magnolia Boutique, LLC, Thank you so much for the enthusiastic feedback! It was a pleasure assisting you in getting your shop up and running smoothly again. Don't hesitate to reach out if you need anything else. Keep up the fantastic work on your shop! 🎉🛍️
Feb. 12, 2024
Great Service
Hi Boujee Boutique, Thank you! We're thrilled to hear you had a great experience with us! 😊 If you need our assistance, feel free to reach out.