Trendsi: Fashion Dropshipping
Trendsi - Fashion Dropshipping, Wholesale & Private Labeling
Rating
4.9
feedback
3,648
chart
#362
All reviews
Rating Breakdown
Review RSS Feed
Feb. 28, 2024
Trendsi is a game-changing business that makes it easy, reliable, and profitable to dropship in the fashion e-commerce space. Their customer service is also very great. They are always there to help. Lorie was very quick and answered my questions thoroughly.
Hello RX CHIC, Thanks a bunch for the awesome shoutout! We're thrilled to hear you're loving Trendsi's game-changing approach to dropshipping in fashion e-commerce. 😊 Our team, especially Lorie, is always here to ensure you have a smooth and profitable experience. Cheers to more success ahead!
Feb. 28, 2024
I want to switch over to Trendsi as my main dropshipping source, and had questions on how to do it. So, this morning I engaged in a dialog with one of the representatives, Ms. Lorie, who was with me answering all my inquiries with depth of knowledge and professionalism. I am so happy that she provided all the information that I need to further my online ecommerce business. Ms. Lorie, thank you so much for your kind and professional assistance.
Hello Essential Wears, Thank you for your glowing feedback! We're thrilled to hear that Lorie provided you with the support and information you needed. Here's to a successful switch over to Trendsi and the growth of your online business! 🥂
Feb. 28, 2024
Joel was great. Answered my question and was very patient with me.
Hi Olivia Wilds, Thanks so much for the shoutout! I'm thrilled to hear that Joel was able to help you out with patience and expertise. We're here whenever you need us again!
Feb. 28, 2024
five star to Joel his been helping me a lot with every question or concern the i have .
Hi Peach Moon, Thrilled to hear you've had such a positive experience with Joel! 🌟 We're here to help with any questions or concerns you may have. Thanks for the stellar review!
Feb. 28, 2024
Anya was quick to respond and able to guide me in the direction I needed.
Hello Iron Wood Fitnessga, Thanks a bunch for your kind words! So glad Anya could assist you swiftly and get you on the right track. If you ever need more guidance, just send us a message! 😊
Feb. 27, 2024
Joel was awesome! Super helpful and very informative. Helped me with a pretty important question and resolved it quickly.
Hello O Hello Gorgeous!, Thanks a bunch for the shoutout! Joel loves tackling challenges and making sure you leave with a smile. We're thrilled we could assist you promptly. Cheers to smooth resolutions and happy customers! ❤️
Feb. 26, 2024
We are new to this app, but so far it looks like there's a lot of potential. PROS: Big catalogue. The integration with Shopify is pretty seamless (and fast!) which is great. Joel in customer care was very helpful in answering questions and providing additional resources. Wholesale prices seem fair. CONS: A lot of the inventory is not sustainable (we have to search very hard to refine our results). And a bigger concern is that a lot of their inventory is the same stuff you'd find on Shein or other fast fashion sites for a fraction of what boutiques would have to charge.
Hello Lavāda Handbags, Thank you so much for your insightful review! We're thrilled to hear you're finding potential in our app and enjoying the seamless integration with Shopify. Joel and our customer care team are always here to assist you with any questions or resources you may need. We appreciate your feedback regarding sustainability and pricing concerns, and we're continuously working to improve our inventory selection to better align with your values. Here's to more positive discoveries ahead! ❤️🥂
Feb. 26, 2024
I highly recommend Chette for any Shopify/Trendsi-related problems. She was very helpful and professional. She solved my problem within minutes and explained everything clearly. She went above and beyond to provide excellent service. I appreciate her work and kindness. Great job, Chette!
Hi Stylescraze, Thank you so much for the glowing recommendation! It was a pleasure assisting you with your Shopify/Trendsi needs. I'm thrilled to hear that I could resolve your issue quickly and provide clear explanations. Your appreciation means a lot to me! If you ever need assistance again, don't hesitate to reach out. Cheers to smooth sailing ahead!
Feb. 25, 2024
Joel from customer service was very helpful and able to answer my question in minutes.
Hello The Pink Coco, Thank you for the awesome feedback! We're thrilled Joel could assist you swiftly. Feel free to reach out anytime – we're here to help!
Feb. 25, 2024
The best customer service I’ve ever had. Joel was a great representative for Trendsi. He answered all of my questions quickly and got the answers that I needed for everything. Went above and beyond was willing to go through step by step to help me set up my TikTok account with my store. Helped me with a link to see about my sellers permit. When I asked about why my items that I was added was going to my home page and not going underneath the categories he looked into it and told me how to fix the problem. Showed me where to find the kids items that they had and so on and so forth. I’ve never had anyone really try to go above and beyond. He would send me links and pictures on what is should look like and how to do everything I’ve asked. I haven’t started making sales yes but once I first opened up my shop this month I also had a lady name Ingrid who reached out to me quickly and helped answer my questions as well. This is a great company with lovely customer service. I can’t say enough how much the customer service is good.
Hello, Thank you so much for your incredibly kind words! We're delighted to hear that Joel provided you with the best customer service you've ever had. We're thrilled that Joel went above and beyond to assist you, from answering your questions quickly to helping you set up your TikTok account and resolving any issues you encountered. It's wonderful to know that Ingrid also reached out promptly to assist you. Your satisfaction is our priority, and we're here to support you every step of the way. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. We're dedicated to ensuring your experience with us remains exceptional.
Feb. 25, 2024
Joel was awesome on helping me track an order that way placed!!
Hello Island Winds Clothing Company Thank you for your feedback! We're thrilled to hear that Joel was awesome in helping you track your order. Providing excellent support is our priority, and we're glad Joel could assist you effectively. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help!
Feb. 24, 2024
Chette from Trendsi customer support was fantastic. Quick to respond, incredibly helpful, and demonstrated an impressive understanding of the product. Overall, a stellar customer service experience that adds to Trendsi appeal. Highly recommended
Hello ApexAglow, Thank you for your wonderful feedback! We're thrilled to hear that Chette from our customer support team provided you with a fantastic experience. We're proud to have Chette on our team, and we're delighted that she was quick to respond, incredibly helpful, and demonstrated an impressive understanding of our product. Your recommendation means a lot to us, and we're glad to have added to your positive experience with Trendsi. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help!
Feb. 22, 2024
I'm new to shopify and most days can't figure out my own name!! I recently needed help on Trendi's site and was blown away by how amazing their customer service was. Joel helped me not only was he so nice and patient with me, he was able to pin point exactly what my need was, followed up the next day and thennnnnnnnn contacted the shippers to get an additional update a few days later to give me an update. I figured once that chat closed, I was just another person but Joel really made me feel like my concern was important and was just amazing!! Not sure if he'll be able to see this but THANK YOU JOEL!!!
Hi BoujeeTart, We're thrilled to hear about your fantastic experience, and we're even more thrilled to have Joel on our team. 🌟 Thank you for sharing your positive feedback with us! We're here to make sure every concern is heard and addressed promptly. Welcome to the Shopify family, and we look forward to serving you again soon!
Feb. 22, 2024
I have had the privilege of working with both Mary today and Raymart in the past, and I must say that Trendsi has the best customer service hands down. Mary's exceptional service today, along with Raymart's previous assistance, truly highlights the outstanding customer service standards at Trendsi. Thank you for providing such exceptional support and assistance! Ps Thank you Mary for finding me again and picking up where we left off today
Hello Jewell's Jewelz, Thank you so much for your glowing review! We're thrilled to hear that both Mary and Raymart have provided you with exceptional service. At Trendsi, we're dedicated to delivering top-notch customer support, and it's wonderful to see that reflected in your experience. We'll make sure to pass along your appreciation to Mary and Raymart. Looking forward to continuing to exceed your expectations!
Feb. 21, 2024
Big thanks to Czar for sorting out my pricing issue , I'm Super grateful for the help, Keep up the good work!
Hi Minx, Hey there! Thanks a bunch for the shoutout! 🌟 Glad we could help sort things out for you. Here's to smooth sailing ahead! 🚀
Feb. 21, 2024
Trendsi support is Amazing! They always respond immediately to all my Emails. Thanks to Raymart and the support team I was able to resolve an issue had with the Trendsi app.
Hello Sleeqwear, Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our support team, especially Raymart. We're here to help whenever you need us, so don't hesitate to reach out if you have any further questions or concerns. Keep enjoying Trendsi! ❤️
Feb. 21, 2024
Raymart was amazing! thanks for all your help.
Hi Old Money Collection, Absolutely thrilled to hear you had a fantastic experience with Raymart! We're here to assist anytime you need us. Cheers to more awesome moments ahead! 🥂
Feb. 20, 2024
Honest Review: Customer service is good. Product quality could be good but also bad. Huge Disclaimer: shipping rates are really bad. Just got my first two orders and they are both late. Will probably take 2-3 weeks to arrive. For this reason this supplier will never be a good option. You can make a bit of money but your customers will never be satisfied and will never place another order.
Hello Melizafashion, Thank you for sharing your thoughts with us. We're glad you appreciated our customer service. We understand your frustration about the shipping issues you faced with your recent order. It was placed during the Lunar New Year when our suppliers and shipping team were on holiday. ❤️ To avoid such problems, we inform our Trendsi users about holidays like Lunar New Year well in advance. We provide early announcements and a holiday shipping calendar to help users plan accordingly. We also offer a success guide to minimize shipping delays during holiday periods. Transparency is important to us. Hence, we send email notifications for delays as soon as they're identified. We're always working to improve our processes and provide a better experience for our customers. Your feedback is crucial, and we'll strive to do better in the future. Thank you for bringing this to our attention. If you have any more questions or concerns, please feel free to contact us.
Feb. 20, 2024
I just started using this app not too long ago and I have had nothing but a great experience with the functionality of the app and the customer service they give so far. I had a few orders placed that had not been processed yet, so I had reached out to the customer service team to see what was going on. I was connected with Angelo, and they were able to look up and see what was taking the orders so long to process. Angelo went above and beyond my expectations by explaining what was going on, and then reaching out to the warehouse and requesting to have the orders shipped out that day so I didn't get penalized on TikTok for late shipment. Angelo was also very patient with me and made sure I had all the information needed, and it was a pleasure to work with them on this! I am so happy I chose Trendsi as my dropshipping partner for my business!
Hello 4 Ever Trending, We're thrilled to hear about your fantastic experience with Trendsi! 😊 Our team, especially Angelo, is dedicated to providing top-notch customer service and ensuring your orders are processed promptly. We're glad we could exceed your expectations and help you avoid any hiccups. Thanks for choosing Trendsi as your dropshipping partner – here's to many more successful collaborations ahead! 🎉
Feb. 19, 2024
Best customer service ever. Everything I had a problem with they were quick to resolve. They're always the best when it comes to questions about shipping, product information, order statuses, etc etc......... The whole team is phenomenal but Chette is one of my favorites regarding customer service. She's sweet, handled all my problems, and I highly recommend her if you have any questions that need to be resolved quickly.
Hello Venoms Victoryland, Thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience with our customer service team, especially with Chette! We're always here to help with any questions or concerns you may have. Looking forward to serving you again soon!