All reviews

Rating Breakdown

  • 5
    94% (1,337 ratings)
  • 4
    3% (46 ratings)
  • 3
    0% (5 ratings)
  • 2
    1% (9 ratings)
  • 1
    2% (29 ratings)

Reviews with Text

  • 88% (1,260)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 2, 2024

I always get my questions answered clearly without any problems. I would like to thank Charles for helping me in the last chat.

Store

Ninnwe

Using app

Over 1 year

Total reviews

9

Average rating

5.0

Developer Reply

Hi Ninnwe. Thank you for your kind words! I’m so glad to hear that your questions were answered clearly. I’ll be sure to pass on your thanks to Charles for his assistance. If you need anything else, don’t hesitate to reach out!

5 / 5 Share

Oct. 2, 2024

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

HI Faith Flex, Thank you so much for the 5-star review! We’re thrilled to hear you had a great experience. Your feedback means a lot to us! If you have any questions or need assistance in the future, don’t hesitate to reach out.

5 / 5 Share

Oct. 2, 2024

Great customer service! Super responsive!

Using app

11 months

Total reviews

4

Average rating

4.0

Developer Reply

Hi Oddzz & Endzz, Thank you for the fantastic feedback! We’re so glad to hear you had a great experience and found our customer service responsive. Your satisfaction is our priority! If you need anything else, feel free to reach out anytime.

5 / 5 Share

Sept. 30, 2024

Lorie was a tremendous help in helping me set up my Shopify account for Dropshipping. I can’t wait to be a partner of Trendsi!

Store

RAE-NYC

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi RAE-NYC, Thank you for your wonderful feedback! I’m so glad to hear that Lorie was able to assist you with setting up your Shopify account for dropshipping. We’re thrilled to have you as a partner with Trendsi, and we can’t wait to support you on this journey! If you have any questions or need further assistance as you get started, don’t hesitate to reach out. Welcome aboard!

5 / 5 Share

Sept. 27, 2024

I just got the best customer service from Harold when I needed help tracking an order. He was polite and quick to get my question answered and I believe my customer will be very happy. Thank you again Harold!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Trueblood collective, Wow, thank you for sharing your experience! 🎉 We're thrilled to hear that Harold provided you with such fantastic service! It’s great to know your customer will be happy, too. We appreciate your support and are here whenever you need us!

5 / 5 Share

Sept. 24, 2024

Lorie thank you for your help with checkout. It was simple and easy and you answered all my questions.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Coast 2 Coast Lax USA, Thank you for your kind words! I’m glad to hear that the checkout process was simple and that I could help with your questions. If you need anything else, feel free to ask!

5 / 5 Share

Sept. 27, 2024

Raymart was so helpful and explained Tik Tok verified items for me. Responsive and friendly!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for the 5-star review! We’re thrilled to hear that you’re happy with your experience. If you need anything else or have more feedback, feel free to reach out anytime!

5 / 5 Share

Sept. 19, 2024

The girl named Chette she is the best customer service-kind, helpful and smart- thank for your help !

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Boutique Fashion Look, Thank you for your wonderful feedback! We’re so glad to hear that Chette provided you with such great service. I’ll be sure to pass on your kind words to her!

5 / 5 Share

Sept. 19, 2024

I had some important questions about the legal business documentation that was on file with Trendsi and I wanted to be sure all was as it should be. Harold helped me document some new business information and i am very appreciative.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi IndiOriginals, Thank you for sharing your experience! I'm glad to hear that Harold was able to assist you with your documentation. If you have any more questions or need further assistance, don't hesitate to reach out!

4 / 5 Share

Sept. 17, 2024

New shopify store owner and 1st time using the app so my experience is limited but Harold was helpful in answering my question

Using app

3 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi, BeYoutiful Buttafly Boutique. Thank you for your feedback! I’m thrilled to hear that Harold was able to help you. If you’re enjoying your experience so far, we’d love it if you could share a 5-star review highlighting what you found helpful. Your support means a lot!

5 / 5 Share

Sept. 16, 2024

I had a lot of questions and Joel on chat was wonderful. There is no other way to describe it. His answers were fast and very easy to understand. All my questions were answered within less than 5 minutes, and I have a very good understand of what to do now. I am so happy.

Using app

Over 3 years

Total reviews

6

Average rating

5.0

Developer Reply

Hi We Sell Fashion, Thank you so much for your wonderful feedback! We’re thrilled to hear that Joel was able to assist you so effectively and that you found his answers clear and helpful. It’s fantastic to know that you have a good understanding of what to do next! If you have any more questions or need assistance in the future, please don’t hesitate to reach out. We’re here to support you!

5 / 5 Share

Sept. 16, 2024

Besides loving how easy Trendsi integrates with Shopify and the ease of providing my customers quality goods and service, Harold helped me with an issue today regarding out of stock goods. I didn't realize it was so easy and he was a great help.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hi Kustom Image, Thank you for sharing your experience! We’re so glad to hear that you love how Trendsi integrates with Shopify and that you’re providing your customers with quality goods and service. It’s fantastic that Harold was able to help you with the out-of-stock issue and that you found the solution easy to implement. We’re proud to have team members like him! If you have any more questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help!

5 / 5 Share

Sept. 16, 2024

I've really enjoyed using Trendsi. It is easy to use with Shopify and their support is great. Anytime I reach out if I can't find something in their policies or have trouble they are there to help. Harold does an exceptional job of providing support.

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Indigo and Ivory, Thank you so much for your wonderful feedback! We’re thrilled to hear that you’ve enjoyed using Trendsi and find it easy to integrate with Shopify. It’s great to know that our support team, especially Harold, has been there to assist you whenever you need help. Your satisfaction means a lot to us, and we’re here to support you every step of the way. If you have any more questions or need assistance in the future, please don’t hesitate to reach out!

5 / 5 Share

Sept. 14, 2024

very easy! Love the products!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi Southern Lush Co, Thank you for your feedback! We’re so glad to hear that you found everything easy and that you love the products! Your satisfaction means a lot to us. If you have any questions or need assistance in the future, feel free to reach out. We look forward to serving you again!

5 / 5 Share

Sept. 13, 2024

We are a new business and Trendsi made it easier to acquire products. Customer care was brilliant when needed help. Harold from Trendsi customer care answered all our questions like a pro. Looking forward to doing business with Trendsi.

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Hi Nexus Point Luxe, Thank you so much for your wonderful feedback! We’re thrilled to hear that Trendsi has made it easier for your new business to acquire products. It’s great to know that Harold provided you with excellent support—he truly is a pro! We’re excited to be part of your journey and look forward to supporting you as you grow your business. If you have any more questions or need assistance, please don’t hesitate to reach out. Wishing you all the best!

5 / 5 Share

Sept. 13, 2024

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Z Fashion Shop, Thank you so much for the 5-star review! We’re thrilled to hear that you had a great experience with us. Your support means the world to our team! If you have any questions or need assistance in the future, feel free to reach out. We look forward to serving you again!

5 / 5 Share

Sept. 12, 2024

Thanks for your help, Raymart. The website needs to remind how to proceed the order, I thought it was automatically. But luckily today I have finished the first order under with your help, it's 20 days after my customer has placed order.

Using app

24 days

Total reviews

3

Average rating

4.0

Developer Reply

Hi Envirosax, Here’s a thoughtful response you can use: Hi [Customer’s Name], Thank you for your feedback! I’m glad I could assist you in completing your order. I understand how important it is for the process to be clear, and I appreciate your suggestion about adding reminders on the website. If you have any more questions or need further assistance, please don’t hesitate to reach out. We’re here to help, and we want to ensure your experience is as smooth as possible. Thanks again for your patience, and congratulations on finishing your first order!

5 / 5 Share

Sept. 12, 2024

Store

ANKSO

Using app

About 2 years

Total reviews

11

Average rating

4.9

Developer Reply

Hi ANKSO, Thank you so much for the 5-star review! We’re thrilled to hear that you had a great experience with us. Your support means the world to our team! If you have any questions or need assistance in the future, feel free to reach out. We look forward to serving you again!

5 / 5 Share

Sept. 11, 2024

Trendsi customer chat support is always helpful and fast in responding! My most recent representative, Dave, solved my problem right away and answered all the questioned I had!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Thistle and Thread Boutique, Thank you so much for your kind words! We’re delighted to hear that our support team, especially Dave, was able to assist you quickly and effectively. Providing fast and helpful service is our top priority, and it’s wonderful to know we met your expectations. If you have any more questions or need assistance in the future, don’t hesitate to reach out. We’re here to help!

5 / 5 Share

Sept. 11, 2024

thanks

Using app

8 months

Total reviews

13

Average rating

5.0

Developer Reply

Hi Miami beauty1, Thank you for your kind words and for taking the time to leave us a 5-star review! We’re thrilled to hear that you had a great experience. Your support means a lot to us! If you ever need anything or have questions in the future, feel free to reach out. We look forward to serving you again!