All reviews

Rating Breakdown

  • 5
    95% (3,468 ratings)
  • 4
    3% (122 ratings)
  • 3
    0% (12 ratings)
  • 2
    0% (15 ratings)
  • 1
    1% (35 ratings)
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5 / 5 Share

Feb. 1, 2024

Chette is absolutely amazing and she makes sure all of your questions are answered with no judgement passed! A++++ Customer Service.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Creations LTD., Thank you so much for your kind words! We're thrilled to hear that Chette provided you with amazing customer service. If you have any more questions or need assistance in the future, feel free to reach out. A++++ satisfaction is what we aim for! 💪❤️

5 / 5 Share

Feb. 1, 2024

I reached out to Trendsi regarding an issue I had with the app and Anya was amazing. She was able to resolve the issue within minutes of me sending the request ticket. Absolutely fantastic customer service and the app is awesome too. I highly recommend it to anyone who is thinking of doing something similar to us. Thank you Anya. Regards. Pindi Sahota. Founder. Babbazon.com

Using app

11 days

Total reviews

7

Average rating

5.0

Developer Reply

Hello Babbazon, Thank you for your kind words! We're thrilled to hear that Anya provided you with fantastic customer service and swiftly resolved your issue. We appreciate your recommendation and are delighted to have you as a satisfied user of our app. 💙

5 / 5 Share

Feb. 1, 2024

Quick response and help me with whatever I needed assistance with. Representative Lee is very helpful and went out of her way to assist me with something I really didn't know for a customer.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello LifeisCraftyy, Thank you for your kind words! I'm delighted to hear that Representative Lee was able to assist you effectively. If you have any more questions or need further assistance in the future, feel free to reach out. We're here to help! :)

5 / 5 Share

Jan. 31, 2024

I had my first order and was unsure of the process because Trendsi works differently than a previous vendor. I contacted a representative, Joel, and he was immediately helpful and super friendly. My issue was resolved within a couple minutes! So thankful for great customer service!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Spellbound Clothing and More, Thank you so much for your kind words! We're delighted to hear that Joel provided you with excellent and friendly assistance. If you have any more questions or need further help, feel free to reach out. We appreciate your business! 💙

5 / 5 Share

Jan. 31, 2024

I am new here and not sure of a few things. Czar was a wonderful help to me and made my day with the knowledge to answer my questions. Thank you Trendsi - Fashion Dropshipping.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Abundant Boutique, Thank you for your kind words! We're thrilled to hear that Czar provided excellent assistance and made your experience with Trendsi - Fashion Dropshipping a positive one. If you have any more questions or need further help, feel free to reach out. 💙

5 / 5 Share

Jan. 31, 2024

Czar did a great job on our chat and helped me get my order straighten out super quick and easy!!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello Comfortably U, Thank you so much for your kind words! I'm thrilled to hear that Czar was able to assist you efficiently. If you have any more questions or need further assistance, feel free to reach out. We appreciate your feedback! 💙

5 / 5 Share

Jan. 30, 2024

Great selections! The support team is also so responsive and helpful! Shoutout to Czar for the prompt resolution and providing resources for me to resolve my shipping issue.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello Herban Mystic, Thank you for your kind words! We're thrilled to hear you had a positive experience with our selections and support team. We'll make sure to pass on your shoutout to Czar. If you have any more questions or concerns, feel free to reach out.

5 / 5 Share

Jan. 29, 2024

Recently needed help with shipping confusion and had to contact customer support. Chette responded quickly, was friendly and answered all my questions. Chette also gave me advice so I would be able to avoid future problems with my store

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Salco.Boutique LLC, Thank you for your positive feedback! We're delighted to hear that Chette provided prompt and helpful assistance with your shipping concerns. We appreciate your business and look forward to serving you again in the future. If you have any more questions or need further assistance, feel free to reach out. ❤️

5 / 5 Share

Jan. 29, 2024

Harold was awesome at answering all of my difficult questions and he was extremely patient with me. Thank you!!!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello April Lee Boutique, Thank you so much for your kind words! I'm thrilled to hear that Harold was able to assist you with your difficult questions and that his patience made a positive impact. We appreciate your feedback!

5 / 5 Share

Jan. 29, 2024

Angelo did an excellent job of helping me fix a setting that was incorrect. Yes it was my fault it was incorrect but he helped me fix it, fast. Thanks and great job!

Using app

4 months

Total reviews

2

Average rating

3.0

Developer Reply

Hello CurveKit, Thank you for your positive feedback! I'm glad Angelo could assist you efficiently. If you have any more questions or need further assistance, feel free to reach out. Have a great day! 💙

5 / 5 Share

Jan. 28, 2024

Spoke with Jules and he was SO helpful and quick to respond. Very pleasant to work with!

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi castle creations boutique, Thank you for your kind words! We're delighted to hear that Jules provided helpful and prompt assistance. It was a pleasure working with you too! ❤️

5 / 5 Share

Jan. 27, 2024

I recently reached out to Trendsi support to inquire about the private label branding process for while label vendors. Joel was kind, respectful, and prompt in assisting me in what I needed to do to get the process started.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Studio 1471, Thank you for sharing your positive experience with Trendsi support. We're thrilled to hear that Joel was able to assist you promptly and with kindness. If you have any more questions or need further assistance, feel free to reach out. We appreciate your business! ❤️

5 / 5 Share

Jan. 25, 2024

I am new to Trendsi and Joel from Customer Service answered all of my questions. He was super in helping me understand how Trendsi works for Boutique owners. He was polite and patient with all of my questions, and I feel tons more comfortable with Trendsi.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Boutique 224, Thank you for your kind words! We're delighted to hear that Joel from our Customer Service team could assist you effectively and make your experience with Trendsi more comfortable. If you have any further questions or need assistance in the future, feel free to reach out. We appreciate your support! ❤️

5 / 5 Share

Jan. 25, 2024

Customer Support is swift and prompt! Thank you so much Jules for assisting me in a change to my account with ease =)

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello Sultry Society, Thank you for your kind words! We're delighted to hear that you had a positive experience with our customer support team, especially with Jules. If you have any more questions or need further assistance, feel free to reach out. We appreciate your feedback! 😊

5 / 5 Share

Oct. 23, 2024

We have been with Trendsi for 4 years and haven't had any problems, quality has been good, which has given us great reviews on TrustPilot. Customer service has been great and Representatives Czar and Raymart were very helpful with a pre-order I had during Spring Festival/Lunar New Year. I know everyone's experience is different. However, so far, we've been happy with our relationship with Trendsi.

Using app

About 2 years

Total reviews

14

Average rating

4.6

Developer Reply

Hi Teddy Blaze, Thank you for sharing your positive experience with Trendsi! We're thrilled to hear that you've had a great two years with us. We appreciate your kind words about our product quality, customer service, and the assistance provided by Representative Czar. We look forward to continuing to meet your expectations and appreciate your ongoing support.💙🥂

5 / 5 Share

Jan. 24, 2024

Mary was so helpfully! Walked through everything and answered all my questions!

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Apricot Lane Duluth, Thank you for your kind words! We're glad Mary could assist you and address all your questions. If you have any more, feel free to ask!

5 / 5 Share

Jan. 24, 2024

Angelo was very helpful though it ended up being a Shopify issue more than a Trendsi issue. I was able to get it resolved.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Shop SIX33, Thank you for your feedback! We're glad Angelo could assist you, and we appreciate your understanding regarding the Shopify issue. If you have any more questions or need further assistance, feel free to reach out. 💙

5 / 5 Share

Jan. 23, 2024

ok i'm new to my online store. our coach Corrina jus said we need to get familiar with our dropshipper, mine is Trendsi. well i was jus with customer support "Allen" and he jus walked me through everything to be expected and all in under an hour. he was great, shopify is great, and Corrina is great. thanks all; im loving this deda'scloset&things.shop

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Deda's Closet & Things, Thanks for sharing your positive experience with Trendsi and Allan's helpful support. We're thrilled to hear that you're loving your online store journey with Shopify and appreciate the shout-out to Corrina. 💙

5 / 5 Share

Jan. 23, 2024

I love their Chat feature! Jules is great! She helped me quick with a question and even with some screenshots to show me exactly where to find something!

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello The Bayside Bohemian, Thrilled to hear you had a positive experience with Jules and our Chat feature! 🌟 We're here to make things easy for you. If you ever have more questions or need assistance, feel free to reach out.

5 / 5 Share

Jan. 23, 2024

I recently started ramping up my women's e-commerce site, Lauxiva, and have had a few issues which I have had to try and contact the company I use to source my products from. Most of them have been less than desirable, but when a customer emailed me saying he had gotten the wrong size and it needed to be changed, I was concerned it would be a huge hassle to get it changed. HOWEVER, when I pulled up the customer support chat and got connect to Raymart, he was astronomically helpful and got the size of my customer's order in literally a matter of minutes!! I was, honestly, blown away by how GREAT their customer service was, especially as compared to some other companies I've worked with trying to get things resolved! Thanks Raymart and Trendsi, i will definitely be adding more products to my store from Trendsi!

Store

Lauxiva

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Lauxiva, Wow, thanks for sharing your experience! 🌟 We're thrilled to hear that Raymart went above and beyond to assist you with such speed and efficiency. Customer satisfaction is our top priority, and we're delighted to have exceeded your expectations. Looking forward to providing you with even more amazing products for your Lauxiva store! ❤️