All reviews

Rating Breakdown

  • 5
    95% (3,251 ratings)
  • 4
    3% (117 ratings)
  • 3
    0% (12 ratings)
  • 2
    0% (13 ratings)
  • 1
    1% (33 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

March 20, 2023

I had a query regarding sellers permits. Just "shout out" to Angelo for helping me so efficiently and clarifying my questions.

Store

3 FOLD

Using app

7 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi, 3 FOLD Thank you for your kind words, we will make sure to pass along the compliments to Angelo, and don't hesitate to reach out again should you have any questions or concerns. We're here for you 24/7 💕

4 / 5 Share

March 20, 2023

I've only had it installed a day but so far so good, Lee was super helpful and they have lots of good items.

Using app

2 days

Total reviews

1

Average rating

4.0

Developer Reply

Hi, Zodiac Loot Thank you for the awesome review, we appreciate it! Please reach out again to our amazing customer support for any questions or help. We're here for you! ❤️

4 / 5 Share

March 17, 2023

Mary was very helpful in answering my questions regarding API integration with Trendsi for returns. Unfortunately Trendsi does not yet have this capability. Mary has also offered to take this suggestion to management which was also very helpful. We're looking to automate returns with a product such as Return Prime:Order Returns app. Thanks Mary.

Using app

8 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi, Faustynes We are so grateful for your feedback and glad that Mary assisted you with the gold standards we have set for our Customer Support team. Please continue to reach out if you need help! We are available 24/7 💛

4 / 5 Share

March 10, 2023

I had a few issues with Trendsi and Angelo was very patient and helpful to all of my concerns. Thank you so much

Using app

About 1 month

Total reviews

2

Average rating

4.5

Developer Reply

Hi, Mecco Shop We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime.

4 / 5 Share

Feb. 3, 2023

There customer service agent Raymart was very helpful. He explained everything to a T!! So far so good.

Using app

12 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi, KingdomKrownz We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime.

4 / 5 Share

Jan. 13, 2023

Customer service....lee answered my question withing less than a minute. Very fast and straight to the point, very friendly and helpful! Trendsi....Very Fast Shipping Times Compared To Other Suppliers Great Veriety Of Items Amazing And Friendly UI Affordable And Resonable 9/10 So Far, Looking Forward To Doing Business With Them.

Using app

23 days

Total reviews

1

Average rating

4.0

Developer Reply

Hello, dreamfits-6c43 Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to contact us for anything you need, we are always happy to help.

4 / 5 Share

Feb. 7, 2023

I reached out for help setting up shipping rates and Mia was exceptionally helpful in getting everything squared away in no time. So far Trendsi has great customer service, now lets see how the rest goes. Will be back to submit another review once i experience the shipping times. Thanks again Mia and Trendsi! Once again Mia pulled through for me. Response time was fast and very helpful. Thanks again!

Using app

4 months

Total reviews

2

Average rating

4.5

Developer Reply

Hi, duckiesworld Your review is such a BLESSING! We really appreciate your feedback and look forward to the growth of your business because we're here to see you WIN! Our 24/7 support is always here when you need us :)

4 / 5 Share

Dec. 14, 2022

Today I have a couple questions about an order. Angelo was very informative and very kind , so far im so happy with trendsi Im just waiting for my first costumer order to be shipped.

Using app

8 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi, dmchsales We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime.

4 / 5 Share

Dec. 9, 2022

I will only rate 4 stars because I just placed my first order so I cant judge them based on that but Allan had such amazing customer service! highly recommend this app

Using app

About 2 months

Total reviews

2

Average rating

4.5

Developer Reply

Hi, Aulani Boutique Thank you so much for taking the time to leave us a review, you are a gem! Please connect with us any time if you have more questions or need help again!

4 / 5 Share

Dec. 6, 2022

Trendsi has been a breath of fresh air for me! They integrate with Shopify the best I've seen so far and I've tried a ton of apps. I love their items and they've always been responsive on support. I'm leaving one star open because I'd like the shopify product data to be cleaner and some bulk import features. Other than that I'm sold on Trendsi. I can't wait to see what they do in the future but I'm enjoying them now.

Using app

8 months

Total reviews

6

Average rating

4.8

Developer Reply

Hi, 5DollaDivas We LOVE your review and on behalf of everyone on our team, welcome to Trendsi! Our goal at Trendsi to not only to provide quality products, fast shipping, and good prices but also great customer service. Please reach out again to our 24/7 customer support!

4 / 5 Share

Nov. 9, 2022

It’s my first time using this app and had some questions and Hazel responded very quickly! She was able to answer all of questions!

Using app

About 1 month

Total reviews

1

Average rating

4.0

Developer Reply

Hi, ameliagraceandco Oh wow! Thank you for choosing Trendsi to be a part of your business journey! It is our mission to help alleviate a lot of the stress that is associated with running your own business so that you can concentrate on the fun parts. So please feel welcome to reach out to our amazing team for any help needed! ❤️

4 / 5 Share

Oct. 10, 2022

I found Trendsi by searching on Goggle for a Drop Shipping company and it was easy to setup because they had step by step instructions. I had a questions about my app and Lee from Trendsi advised me to setup a Store with Trendsi said to set it up on Shopify. For my questions she did answer them as I needed so now I am using Shopify to sell Trendsi clothing.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Hi, T M J & J FASHIONS We are so grateful for your feedback and glad that Lee assisted you with the gold standards we have set for our Customer Support team. Please continue to reach out if you need help! We are available 24/7 💛

4 / 5 Share

Oct. 5, 2022

I primarily use Trendsi because they are a free dropshipper. They offer more than even the paid ones do - photos, customer service (shout out to Gretle!), online community support through the Facebook group. Margins aren't great, but they are still perfect for me as I am just starting my boutique. I have no overhead, and I can focus on creating my brand while using their warehouse & marketing materials. Sometimes shipping is super slow, yes. And sometimes there are quality check problems, but overall, I am very happy with Trendsi. I give 4 stars and not 5 because of all the bumps along the way. But I believe in Trendsi and the amazing people who run it and it'll be a powerhouse here very soon. They take boutique owners opinions very seriously and are always pivoting to make things better. Thanks, Trendsi!

Using app

Almost 2 years

Total reviews

1

Average rating

4.0

Developer Reply

Hi, Pink Pear We are happy that Lee from our Customer Support team was able to assist you. Please don't hesitate to reach out again anytime. Thank you for the review and welcome to Trendsi!💛

4 / 5 Share

Sept. 29, 2022

This app is easy to use and Angelo in customer service helped me out promptly with my questions I had for an online order.

Using app

Almost 2 years

Total reviews

1

Average rating

4.0

Developer Reply

Hi, Bella Physiques We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime.

4 / 5 Share

Aug. 26, 2022

I had many questions and apprehensions about Trendsi but thanks to Charmaine I was able to see clearly. She quickly responded and helped me out and it confirms my belief that Trendsi is a great and trustworthy app.

Using app

10 months

Total reviews

2

Average rating

4.5

Developer Reply

Hi, 986 Store We are glad that Charmaine was able to help you. We will make sure to pass along the compliments to her, and we'll be glad to answer a thousand more questions from you. Hope to hear from you again soon! 💕

4 / 5 Share

Aug. 16, 2022

I like the options for USA brands and the quality checks they perform. I do think that there is room to improve, but its a young company, so its expected for there to be kinks to work out. I have chatted with customer service several times, today it was Gretle, and as always she was quick with her response and help to clarify a few things for me.

Using app

Over 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Hi, The Strawberry Finch We are so happy to hear that Gretle was able to provide great service. Our goal at Trendsi to not only to provide quality products, fast shipping, and good prices but also great customer service. Please reach out to our 24/7 support team whenever you need help!

4 / 5 Share

Aug. 6, 2022

Amazing app and great customer service Gretel was very helpful and responded fast with making adjustments to my order. I would definitely recommend this site.

Using app

3 days

Total reviews

1

Average rating

4.0

Developer Reply

Hi, Rivet Moore We are so happy to hear that you are enjoying our app and the support from the CS team. Please do not hesitate to reach out again if you need help!

4 / 5 Share

Aug. 2, 2022

It's my first time using Trendsi and I'll be honest wasn't quite sure how it worked. I looked to chat with someone and TaDa there was someone available. I'm used to waiting hours to ask a simple question that hasn't been answered in FAQ. Lorie help me and she was nice and patient. So far so good!

Using app

22 days

Total reviews

1

Average rating

4.0

Developer Reply

Hi, House of Peech Thank you for taking the time to leave us a review. We are super pleased that you loved the service and products that you received. We work hard to provide a great app for entrepreneurs, so this type of feedback makes us super happy. Please reach out again for any help needed!

4 / 5 Share

July 29, 2022

I appreciate the assistance that Gretle' help me with while using the app. She was very patient and helpful. Again Thank you!

Using app

10 months

Total reviews

3

Average rating

4.3

Developer Reply

Hi, Dream Wear Clothing Thank you for taking the time to leave us with such great feedback. We really want to make things as easy as possible for online sellers, so we're glad that we've been helpful so far. Please reach out again to our 24/7 customer support!

4 / 5 Share

July 19, 2022

Trendsi will do their best to give you their best. Chelle was awesome in answering all my questions in a timely manner. Their customer service is built on professionalism and pleasing their client's.

Using app

About 1 month

Total reviews

1

Average rating

4.0

Developer Reply

Hi, Tamyu L'egant & Swaag Boutique We are thrilled that you loved your experience. Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Please reach out again for any help needed!