All reviews

Rating Breakdown

  • 5
    95% (1,317 ratings)
  • 4
    3% (42 ratings)
  • 3
    0% (3 ratings)
  • 2
    1% (8 ratings)
  • 1
    1% (19 ratings)

Reviews with Text

  • 89% (1,241)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 11, 2024

Anya was wonderful in promptly replying to my emails. Her customer service was wonderful and she answered all of my questions within an hour through email! Trendsi definitely has excellent customer service!

Using app

15 days

Total reviews

5

Average rating

5.0

Developer Reply

Hello Milk and Sand, Thank you so much for your kind words! We're thrilled to hear that Anya provided you with prompt and excellent customer service. We strive to make sure all your questions are answered quickly and efficiently. Looking forward to serving you again soon! 🌟

5 / 5 Share

Feb. 6, 2024

What amazing customer service! I lost my connection and the next person read the past conversation and helped me get our shipping set up as customer's were not able to check out! Everything about this service has been so simple and easy to use and the products are good we ordered a few to take pictures of and test out quality! Definitely suggest this company's app and products!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi Silked LLC, Thank you so much for the fantastic feedback! We're thrilled to hear that our customer service team could assist you promptly and efficiently. Making sure your shipping setup was smooth is our priority! We're glad you found our app easy to use and enjoyed the quality of our products. We appreciate your support and look forward to serving you again in the future! ❤️

5 / 5 Share

Feb. 5, 2024

I've always receive prompt responses and the assistance that I need whenever I contact support.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi One Clear Paradigm, Thrilled to hear you've been experiencing such speedy and helpful support! We're always here to lend a hand whenever you need it. Thanks for your kind words! ❤️

5 / 5 Share

Feb. 4, 2024

am having a great experience with Trendsi. Easy to work with, great people to help you along way... Like Lorie! Thank you Lorie for helping me get started and putting me on the path to success.

Using app

27 days

Total reviews

3

Average rating

4.3

Developer Reply

Hello The unique thread, Thank you for your awesome feedback! We're thrilled to hear you're having a great experience with Trendsi and that Lorie has been such a fantastic help along the way. Here's to your continued success! 🥂

5 / 5 Share

Jan. 31, 2024

Czar did a great job on our chat and helped me get my order straighten out super quick and easy!!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello Comfortably U, Thank you so much for your kind words! I'm thrilled to hear that Czar was able to assist you efficiently. If you have any more questions or need further assistance, feel free to reach out. We appreciate your feedback! 💙

5 / 5 Share

Jan. 28, 2024

Spoke with Jules and he was SO helpful and quick to respond. Very pleasant to work with!

Using app

13 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi castle creations boutique, Thank you for your kind words! We're delighted to hear that Jules provided helpful and prompt assistance. It was a pleasure working with you too! ❤️

5 / 5 Share

Jan. 27, 2024

I recently reached out to Trendsi support to inquire about the private label branding process for while label vendors. Joel was kind, respectful, and prompt in assisting me in what I needed to do to get the process started.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hello Studio 1471, Thank you for sharing your positive experience with Trendsi support. We're thrilled to hear that Joel was able to assist you promptly and with kindness. If you have any more questions or need further assistance, feel free to reach out. We appreciate your business! ❤️

5 / 5 Share

Oct. 23, 2024

We have been with Trendsi for 4 years and haven't had any problems, quality has been good, which has given us great reviews on TrustPilot. Customer service has been great and Representatives Czar and Raymart were very helpful with a pre-order I had during Spring Festival/Lunar New Year. I know everyone's experience is different. However, so far, we've been happy with our relationship with Trendsi.

Using app

About 2 years

Total reviews

18

Average rating

4.7

Developer Reply

Hi Teddy Blaze, Thank you for sharing your positive experience with Trendsi! We're thrilled to hear that you've had a great two years with us. We appreciate your kind words about our product quality, customer service, and the assistance provided by Representative Czar. We look forward to continuing to meet your expectations and appreciate your ongoing support.💙🥂

5 / 5 Share

Dec. 12, 2024

Harold was so helpfully! Walked through everything and answered all my questions!

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Apricot Lane Duluth, Thank you for your kind words! We're glad Mary could assist you and address all your questions. If you have any more, feel free to ask!

5 / 5 Share

Jan. 23, 2024

I recently started ramping up my women's e-commerce site, Lauxiva, and have had a few issues which I have had to try and contact the company I use to source my products from. Most of them have been less than desirable, but when a customer emailed me saying he had gotten the wrong size and it needed to be changed, I was concerned it would be a huge hassle to get it changed. HOWEVER, when I pulled up the customer support chat and got connect to Raymart, he was astronomically helpful and got the size of my customer's order in literally a matter of minutes!! I was, honestly, blown away by how GREAT their customer service was, especially as compared to some other companies I've worked with trying to get things resolved! Thanks Raymart and Trendsi, i will definitely be adding more products to my store from Trendsi!

Store

Lauxiva

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Lauxiva, Wow, thanks for sharing your experience! 🌟 We're thrilled to hear that Raymart went above and beyond to assist you with such speed and efficiency. Customer satisfaction is our top priority, and we're delighted to have exceeded your expectations. Looking forward to providing you with even more amazing products for your Lauxiva store! ❤️

5 / 5 Share

Jan. 23, 2024

Thank you Chette for helping me today... fast customer service. Awesome app. Can't wait to upload all their products to my store. Well done.

Using app

24 days

Total reviews

14

Average rating

4.7

Developer Reply

Hello GreenLifeHuman Emporium, Hi there! Thanks a ton for your shoutout! 🌟 Thrilled to hear you had a speedy and awesome experience. Buckle up for the product upload journey – we're here to make it a breeze!

5 / 5 Share

Jan. 18, 2024

Trendsi customer support is AMAZING! Chette helped me with an order today. She was helpful, kind, and quickly gave me the information I needed for an order. I have been super happy with the service I have received from customer support.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Bougie Julie's Boutique, Thank you so much for your fantastic review! We're thrilled to hear that Chette provided you with amazing support and made your experience with Trendsi a positive one. We truly appreciate your kind words and look forward to continuing to exceed your expectations in the future! 😊🌟

5 / 5 Share

Jan. 14, 2024

The customer service is outstanding.. Jules was very quick and responsive. I can say that as a matter of fact, I've had this same type of experience with all the other agents I've interacted with as well. Nicely done!

Store

LIZKELA

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi LIZKELA, Thank you so much for your fantastic feedback! We're thrilled to hear that Jules and the rest of our team provided you with outstanding customer service. Your positive experiences mean the world to us! If you ever need assistance again, we're here and ready to help. Cheers to many more smooth interactions! 🌟🚀

5 / 5 Share

Jan. 12, 2024

great customer service and support. Mary was amazing.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Daizy Face, Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our customer service and support, especially with Mary. We'll make sure to pass along your compliments to her. If you ever need assistance again, we're here for you!

5 / 5 Share

Jan. 11, 2024

Mary was very helpful with logistics questions I had! She was quick to respond and knowledgeable. Thank you, Mary!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello Soul Happy Shop, Absolutely thrilled to hear that, thank you for sharing! Mary is indeed a rockstar when it comes to logistics - quick, knowledgeable, and always ready to assist. We're lucky to have her on our team! If you have any more questions, feel free to reach out. Cheers! 🌟

5 / 5 Share

July 2, 2025

I had an issue with the connection to my store. Raymart helped solve this issue in record time. He was knowledgeable and professional.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi The Dirt Road Diva, Hi there! Thanks a bunch for sharing your experience! 😊 We're thrilled to hear that Jules could swiftly resolve your concern and get you back on track in no time. Here's to smooth sailing and great service! If you ever need assistance again, we've got your back. Cheers! 🌟

5 / 5 Share

Jan. 8, 2024

I was using another app for dropshipping and I found it daunting unlike Trendsi. I have found great products for my boutique and am really enjoying my shop transformation. I had questions about returns for my customer and Raymart was so helpful in answering my questions in the online chat. Bernadette is my Onboarding specialist and she has contacted and been in touch with me if I need anything from day 1. I hope to be successful with my shop now that I am using Trendsi.

Using app

3 days

Total reviews

8

Average rating

5.0

Developer Reply

Hello Heartfelt Delights, LLC, Thrilled to hear you're loving Trendsi! It's fantastic that you've found great products for your boutique, and it sounds like Raymart and Bernadette have been absolute rockstars in providing top-notch support. Here's to a super successful shop transformation! 🌟 If you ever need anything, we're here for you. Cheers to your success with Trendsi! 🛍️✨

5 / 5 Share

Jan. 7, 2024

Trendsi is chat help is amazing!!!! Raymart was awesome!!!! He was able to help me with everything I needed. As a 1st time online shop owner this is a really big deal - as I ask a lot of questions that are probably simple to others.... He was able to help me with no problems. Thanks!

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello Rustic-Us, Thank you so much for your kind words! We're thrilled to hear that you had an amazing experience with our chat help and that Raymart was able to assist you with everything you needed. We're here to make your journey as a first-time online shop owner smooth and enjoyable. Don't hesitate to reach out if you have more questions in the future. 💙

5 / 5 Share

Jan. 4, 2024

Had a quick question for Allan and he solved it like a champ. Thank you for taking care of my issue within 5 minutes.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello ARmerchFIT, Thrilled to hear about your positive experience with Allan! ⚡ We're here to tackle questions like champs and keep things smooth for you. Feel free to drop by anytime!

5 / 5 Share

Jan. 4, 2024

Chette was sooooo helpful. We spent roughly an hour chatting, trying to figure out an inventory issue. We figured it out together and I could be happier. Our Customer's are happy as well!

Using app

23 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Whiskey & Wine Boutique, Hey there! 🌟 Thrilled to hear that Chette rocked your world with top-notch support! Teamwork makes the dream work, right? 🚀 Happy customers all around! If you ever need more assistance, we've got your back. Cheers to problem-solving success! 🎉